274:, ran the business for ten years, selling it in 1999 to Kevin and Heather Smith. It was sold again two years later, to Murray and Joely Sparks. After getting to know Murray's mother, Lois, while working at the now-defunct Paul's Food Center, Darla Neugebauer — then working at Portland's Holiday Inn by the Bay — learned that the Sparkses were looking to sell the diner because the recent birth of their child meant they could no longer afford the time it needed. Lois Sparks was killed in an automobile accident in 2012, a year after the Neugebauers purchased the diner.
49:
313:“I’ve been here two and half years,” said Gillian Sinnott, one of the waitstaff at the time. “It feels likes it’s doubled since I’ve been here. I used to work two shifts on my own, and I can’t serve by myself any day of the week now.” They also employed a dedicated host for lunchtimes, which is something they had never previously needed. There was a two-hour wait on Saturday and Sunday mornings for a long period thereafter.
1132:
29:
290:
to stop!" and pointed at the child. "I think what everyone is forgetting, it’s my , my rules,” Neugebauer's said shortly after the incident. This was one of the phrases that made it onto a T-shirt now sold in the diner. “If you don’t want to play by the rules, I’ll happily call
Portland PD to escort your (expletive) out. If it seems like I’m getting a little pissed off, it’s because I am."
263:
56:
309:
Since the controversy, business at the diner has increased exponentially, despite the average rating of reviews being lowered by people who side with Carson. “We’ve gone from three cases of bacon a week to eight,” said
Neugebauer a month after the incident. A year later, their egg usage had increased
289:
The diner made international news in 2015 after then-owner Darla
Neugebauer's confrontation with Tara Carson, the mother of a 21-month-old child who was screaming "for forty minutes" after her pancakes were kept out of her reach by her parents during their July 18 visit. Neugebauer yelled "That needs
280:
In
January 2019, Mandy Lacourse took the business over from Neugebauer. Lacourse was a server at the diner between 1997 and mid-2018. The diner celebrated its thirtieth anniversary under Marcy's name on March 8, 2019.
1053:
500:
310:
from three cases a week to "three cases on a Sunday." Neugebauer added: "Babygate was very good for Marcy's. I have a new grill with four working handles. The old one only had one!"
382:
293:“I chose to yell at the kid. It made her shut up, which made me happy, made my staff happy, made the other 75 people in the restaurant happy,” said Neugebauer, a native of
367:
270:
Known in its early days as Your Host Café, then in the 1960s as Lou’s, and later as Mike’s, it became Marcy's Diner in 1989. Marcy Litman, now resident in
953:
1076:
589:
350:
1162:
1106:
533:
448:
1157:
247:. It made international headlines in 2015 after a spat between then-cook-owner Darla Neugebauer and a patron over the latter's screaming child.
1172:
655:
400:
525:
484:
554:
958:
650:
466:
848:
48:
933:
923:
893:
858:
418:
187:
1071:
878:
743:
1086:
1032:
762:
549:
938:
781:
898:
883:
582:
1111:
1081:
718:
180:
802:
708:
633:
807:
628:
1167:
1135:
645:
640:
575:
913:
1177:
992:
873:
271:
1091:
982:
772:
713:
693:
471:
337:
332:
383:"POST-PANCAKEGATE: MARCY’S DINER OWNER REFLECTS ON DINER LIFE IN THE WAKE OF OUSTED-CHILD CONTROVERSY"
1096:
1022:
1012:
853:
703:
1101:
733:
683:
302:
1002:
698:
1027:
997:
963:
948:
908:
868:
863:
767:
688:
501:"I’m the mom whose encounter with an angry Maine diner owner went viral. Here’s what happened"
405:
1116:
1037:
843:
833:
812:
723:
387:
251:
137:
541:
430:
266:
The first of the two counters. Mandy
Lacourse (right) became the owner of the diner in 2019
1063:
792:
670:
660:
623:
618:
613:
599:
244:
149:
297:. “I may have used poor judgement, but I wouldn’t say I was sorry, because it stopped.”
1017:
943:
928:
838:
828:
754:
453:
294:
1151:
987:
918:
888:
678:
28:
903:
777:
797:
728:
262:
567:
254:
building, it is open five days a week: Wednesday to Sunday, 7.00am to 1.00pm.
202:
189:
787:
520:
261:
240:
467:"Marcy’s Diner owner, parent of fussy child continue online feud"
485:"A kid cries in a restaurant. The owner yells at her. Now what?"
435:
431:"What the Toddler-Hating Diner Owner Teaches Us About Parenting"
571:
449:"Rebuke for Crying Child in a Diner Starts a Parenting Debate"
368:"Darla Neugebauer is a neighborhood favorite at Marcy's Diner"
300:
Carson's side of the story was posted on the website of the
401:"Victims in head-on collision in Waldoboro identified"
1062:
1046:
972:
821:
742:
669:
606:
226:
218:
179:
171:
163:
155:
145:
133:
125:
117:
104:
94:
79:
71:
21:
277:Co-owner Doug Neugebauer died on March 10, 2018.
421:- Conroy Tully Walker obituary, March 13, 2018
583:
378:
376:
8:
590:
576:
568:
328:
326:
222:32 (ten counter stools, 22 in five booths)
18:
529:s story on the Neugebauer-Carson incident
55:
322:
41:
363:
361:
359:
16:Restaurant in Cumberland County, Maine
7:
14:
1072:Maine College of Art & Design
1131:
1130:
54:
47:
27:
1163:Restaurants established in 1941
333:"Marcy's Diner has a new owner"
1158:Restaurants in Portland, Maine
419:"Douglas “Doug” B. Neugebauer"
1:
521:Marcy's Diner's Facebook page
144:
1173:1941 establishments in Maine
1107:Portland Arts and Technology
1082:University of Southern Maine
822:Bridges, streets and squares
351:"Evelyn G. Litman Obituary"
1194:
1125:
1077:University of New England
42:
38:
26:
954:Veterans Memorial Bridge
1087:Portland, Maine schools
993:Portland Hearts of Pine
370:- WCSH6, March 13, 2016
272:St. Petersburg, Florida
267:
983:Maine Mariners (ECHL)
914:Martin's Point Bridge
719:Little Diamond Island
472:Portland Press Herald
338:Portland Press Herald
265:
63:Location within Maine
1023:Maine Mariners (AHL)
709:Great Diamond Island
704:Fore River Sanctuary
527:The Washington Post'
100:(since January 2019)
203:43.6550°N 70.2613°W
199: /
121:Breakfast and lunch
1003:Maine Roller Derby
268:
1145:
1144:
1047:Metropolitan area
1028:Portland Blue Sox
998:Portland Sea Dogs
964:Western Promenade
959:Washington Avenue
909:Longfellow Square
869:Eastern Promenade
864:Cumberland Avenue
849:Commercial Street
406:Bangor Daily News
391:, August 12, 2015
234:
233:
208:43.6550; -70.2613
159:Cumberland County
33:The diner in 2022
1185:
1134:
1133:
1054:Greater Portland
1038:Portland Pirates
1013:Portland Phoenix
844:Casco Bay Bridge
834:Baxter Boulevard
813:Woodfords Corner
724:Mackworth Island
592:
585:
578:
569:
508:
498:
492:
482:
476:
464:
458:
446:
440:
428:
422:
416:
410:
398:
392:
388:Portland Phoenix
380:
371:
365:
354:
348:
342:
330:
252:Everett Chambers
219:Seating capacity
214:
213:
211:
210:
209:
204:
200:
197:
196:
195:
192:
138:Everett Chambers
111:Darla Neugebauer
108:
90:
88:
74:
58:
57:
51:
31:
19:
1193:
1192:
1188:
1187:
1186:
1184:
1183:
1182:
1168:Diners in Maine
1148:
1147:
1146:
1141:
1121:
1058:
1042:
1033:Portland Pilots
968:
934:St. John Street
924:Monument Square
894:Franklin Street
874:Exchange Street
859:Congress Street
854:Congress Square
817:
793:Morrills Corner
738:
665:
602:
600:Portland, Maine
596:
565:
517:
512:
511:
507:, July 22, 2015
505:Washington Post
499:
495:
491:, July 21, 2015
489:Washington Post
483:
479:
475:, July 22, 2015
465:
461:
457:, July 21, 2015
447:
443:
439:, July 22, 2015
429:
425:
417:
413:
409:, June 10, 2012
399:
395:
381:
374:
366:
357:
349:
345:
341:, March 7, 2019
331:
324:
319:
303:Washington Post
287:
260:
250:Located in the
245:Portland, Maine
207:
205:
201:
198:
193:
190:
188:
186:
185:
172:Postal/ZIP Code
140:
112:
106:
99:
86:
84:
72:
67:
66:
65:
64:
61:
60:
59:
34:
17:
12:
11:
5:
1191:
1189:
1181:
1180:
1178:Lunch counters
1175:
1170:
1165:
1160:
1150:
1149:
1143:
1142:
1140:
1139:
1126:
1123:
1122:
1120:
1119:
1114:
1109:
1104:
1099:
1094:
1089:
1084:
1079:
1074:
1068:
1066:
1060:
1059:
1057:
1056:
1050:
1048:
1044:
1043:
1041:
1040:
1035:
1030:
1025:
1020:
1018:Maine Mammoths
1015:
1010:
1006:
1005:
1000:
995:
990:
985:
980:
976:
974:
970:
969:
967:
966:
961:
956:
951:
949:Tukey's Bridge
946:
944:Stevens Avenue
941:
936:
931:
929:Moulton Street
926:
921:
916:
911:
906:
901:
896:
891:
886:
881:
879:Federal Street
876:
871:
866:
861:
856:
851:
846:
841:
839:Boothby Square
836:
831:
829:Andrews Square
825:
823:
819:
818:
816:
815:
810:
805:
800:
795:
790:
785:
775:
773:Deering Center
770:
765:
760:
757:
752:
748:
746:
740:
739:
737:
736:
731:
726:
721:
716:
711:
706:
701:
696:
694:Cushing Island
691:
686:
681:
675:
673:
667:
666:
664:
663:
661:Transportation
658:
653:
651:Notable people
648:
643:
638:
637:
636:
626:
621:
616:
610:
608:
604:
603:
597:
595:
594:
587:
580:
572:
563:
562:
561:
560:
552:
550:CBS News story
547:
539:
535:New York Times
523:
516:
515:External links
513:
510:
509:
493:
477:
459:
454:New York Times
441:
423:
411:
393:
372:
355:
343:
321:
320:
318:
315:
295:Madison, Maine
286:
283:
259:
256:
232:
231:
228:
224:
223:
220:
216:
215:
183:
177:
176:
173:
169:
168:
165:
161:
160:
157:
153:
152:
147:
143:
142:
135:
134:Street address
131:
130:
127:
123:
122:
119:
115:
114:
109:
102:
101:
98:Mandy Lacourse
96:
92:
91:
81:
77:
76:
69:
68:
62:
53:
52:
46:
45:
44:
43:
40:
39:
36:
35:
32:
24:
23:
15:
13:
10:
9:
6:
4:
3:
2:
1190:
1179:
1176:
1174:
1171:
1169:
1166:
1164:
1161:
1159:
1156:
1155:
1153:
1138:
1137:
1128:
1127:
1124:
1118:
1115:
1113:
1110:
1108:
1105:
1103:
1100:
1098:
1095:
1093:
1090:
1088:
1085:
1083:
1080:
1078:
1075:
1073:
1070:
1069:
1067:
1065:
1061:
1055:
1052:
1051:
1049:
1045:
1039:
1036:
1034:
1031:
1029:
1026:
1024:
1021:
1019:
1016:
1014:
1011:
1008:
1007:
1004:
1001:
999:
996:
994:
991:
989:
988:Maine Celtics
986:
984:
981:
978:
977:
975:
971:
965:
962:
960:
957:
955:
952:
950:
947:
945:
942:
940:
937:
935:
932:
930:
927:
925:
922:
920:
919:Middle Street
917:
915:
912:
910:
907:
905:
902:
900:
897:
895:
892:
890:
889:Forest Avenue
887:
885:
882:
880:
877:
875:
872:
870:
867:
865:
862:
860:
857:
855:
852:
850:
847:
845:
842:
840:
837:
835:
832:
830:
827:
826:
824:
820:
814:
811:
809:
806:
804:
801:
799:
796:
794:
791:
789:
786:
783:
779:
776:
774:
771:
769:
766:
764:
763:Arts District
761:
758:
756:
753:
750:
749:
747:
745:
744:Neighborhoods
741:
735:
732:
730:
727:
725:
722:
720:
717:
715:
714:Jewell Island
712:
710:
707:
705:
702:
700:
697:
695:
692:
690:
687:
685:
682:
680:
679:Bramhall Hill
677:
676:
674:
672:
668:
662:
659:
657:
654:
652:
649:
647:
644:
642:
639:
635:
632:
631:
630:
627:
625:
622:
620:
617:
615:
612:
611:
609:
605:
601:
593:
588:
586:
581:
579:
574:
573:
570:
566:
559:
557:
553:
551:
548:
546:
544:
540:
538:
536:
532:
531:
530:
528:
524:
522:
519:
518:
514:
506:
502:
497:
494:
490:
486:
481:
478:
474:
473:
468:
463:
460:
456:
455:
450:
445:
442:
438:
437:
432:
427:
424:
420:
415:
412:
408:
407:
402:
397:
394:
390:
389:
384:
379:
377:
373:
369:
364:
362:
360:
356:
352:
347:
344:
340:
339:
334:
329:
327:
323:
316:
314:
311:
307:
305:
304:
298:
296:
291:
284:
282:
278:
275:
273:
264:
257:
255:
253:
248:
246:
242:
238:
237:Marcy's Diner
229:
225:
221:
217:
212:
184:
182:
178:
174:
170:
166:
162:
158:
154:
151:
148:
141:47 Oak Street
139:
136:
132:
128:
124:
120:
116:
110:
103:
97:
93:
82:
78:
70:
50:
37:
30:
25:
22:Marcy's Diner
20:
1129:
973:Sports teams
939:State Street
904:India Street
782:Kennedy Park
778:East Bayside
734:Peaks Island
684:Cliff Island
598:The City of
564:
555:
542:
534:
526:
504:
496:
488:
480:
470:
462:
452:
444:
434:
426:
414:
404:
396:
386:
353:- Legacy.com
346:
336:
312:
308:
301:
299:
292:
288:
279:
276:
269:
249:
236:
235:
227:Reservations
899:High Street
884:Fore Street
798:Munjoy Hill
729:Munjoy Hill
206: /
181:Coordinates
113:(2011–2019)
80:Established
75:information
1152:Categories
780:(includes
699:Fore River
689:Cow Island
656:Public art
624:Government
317:References
194:70°15′41″W
191:43°39′18″N
126:Dress code
73:Restaurant
1117:Waynflete
1092:Casco Bay
1064:Education
788:Libbytown
768:Back Cove
671:Geography
614:Buildings
556:USA Today
118:Food type
105:Previous
1136:Category
1112:Portland
1097:Cheverus
808:West End
803:Old Port
751:Historic
634:timeline
285:Babygate
150:Portland
107:owner(s)
95:Owner(s)
1102:Deering
979:Current
759:Current
755:Deering
629:History
619:Climate
607:General
545:s story
258:History
85: (
1009:Former
641:Mayors
156:County
129:Casual
646:Media
558:story
543:TIME'
537:story
241:diner
239:is a
175:04101
167:Maine
164:State
436:TIME
146:City
87:1941
83:1941
243:in
1154::
503:-
487:-
469:-
451:-
433:-
403:-
385:-
375:^
358:^
335:-
325:^
306:.
230:No
784:)
591:e
584:t
577:v
89:)
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.