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216:, by Elaine Minacs. The company began as a temporary employment agency, before becoming a contact center business in 1999, supporting the American and Canadian automotive industries. The company subsequently grew its client portfolio to encompass leading banking, telecom, and technology clients. It also expanded its services portfolio from contact center to
257:
In March 2010, Aditya Birla Minacs announced the acquisition of London-based
Compass BPO, seeking to acquire a significant finance and accounting outsourcing capability. The company also acquired the Minnesota-based Bureau of Collection Recovery (BCR) in June 2010, adding
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In 2014, Aditya Birla sold Minacs to a group of investors, including private equity firms
Capital Square Partners and CX Partners, for roughly $ 260 million.
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525:"Concentrix Corporation completed the acquisition of Aditya Birla Minacs Worldwide Ltd. from CX Partners, Capital Square Partners and others shareholders"
204:, Ontario. The company provided outsourced customer life cycle, marketing, finance and accounting, procurement, and information technology services.
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227:, through subsidiary TransWorks. Minacs and TransWorks were merged the following year, and the combined entity was renamed
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announced their acquisition of Minacs. The deal was completed on August 1, and Minacs's operations were merged into
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220:(CRM), and added integrated marketing services by acquiring the US-based Phoenix Group in 2001.
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332:. As of April 2014, Minacs employed 21,000 across 3 continents, with 35 facilities in
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501:"Concentrix to Acquire Minacs in Latest Big M&A Deal to Rock the CMS Top 10"
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in India, to offer outsourcing services to domestic Indian clients.
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In 2009, Aditya Birla Minacs opened operations centers in
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management and collections services to their portfolio.
423:"Aditya Birla Group Acquires Minacs Worldwide Shares"
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296:Minacs partnered with global corporations in the
472:"Aditya Birla Minacs acquires UK's Compass BPO"
447:"Aditya Birla Minacs acquires UK's Compass BPO"
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223:In October 2006, Minacs was acquired by
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196:was a Canadian business and technology
672:Business process outsourcing companies
634:. 2002-11-05. p. 2C – via
581:"Minacs Drives CRM to General Motors"
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371:, and their work included operating
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218:Customer Relationship Management
46:Aditya Birla Minacs (2007-2014)
212:Minacs was founded in 1981 in
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134:Customer lifecycle management
599:"Minacs hires more than 500"
499:Kotzev, Ivan (2016-07-12).
367:Minacs was a contractor of
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285:Farmington Hills, Michigan
200:company, headquartered in
287:, now owned by Concentrix
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21:
554:. Minacs. Archived from
70:August 1, 2016
549:"Corporate Fact Sheet"
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682:Outsourcing companies
677:Call centre companies
585:Enterprise Apps Today
282:
316:and entertainment,
260:accounts receivable
229:Aditya Birla Minacs
169:Number of employees
146:customer experience
121:Number of locations
37:Minacs headquarters
18:
687:Aditya Birla Group
631:Detroit Free Press
604:The Globe and Mail
476:The Economic Times
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268:On July 12, 2016,
225:Aditya Birla Group
161:Aditya Birla Group
306:telecommunication
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655:Official website
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626:"Growth Report"
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214:Oshawa, Ontario
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647:External links
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636:Newspapers.com
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529:MarketScreener
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403:on 14 May 2014
393:"About Minacs"
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375:call centers.
369:General Motors
358:United Kingdom
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587:. 2001-07-05.
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609:. Retrieved
607:. 2002-07-19
602:
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563:. Retrieved
556:the original
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532:. Retrieved
528:
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508:. Retrieved
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479:. Retrieved
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455:. Retrieved
453:. 2010-03-11
450:
441:
430:. Retrieved
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405:. Retrieved
401:the original
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103:Headquarters
85:Acquired by
51:Company type
354:Philippines
198:outsourcing
163:(2006-2014)
150:back office
142:outsourcing
666:Categories
611:2022-11-27
534:2022-11-27
510:2022-11-27
505:NelsonHall
457:2022-11-27
432:2022-11-27
379:References
360:, and the
326:healthcare
310:technology
292:Operations
274:Concentrix
240:Aurangabad
238:(Baroda),
144:services,
97:Concentrix
74:2016-08-01
322:insurance
152:solutions
138:marketing
125:35 (2014)
110:, Ontario
93:Successor
481:10 March
236:Vadodara
130:Services
43:Formerly
451:Reuters
427:Lexpert
350:Jamaica
342:Hungary
338:Germany
318:banking
248:Kolkata
244:Chennai
208:History
178:Website
72: (
67:Defunct
59:Founded
54:Private
565:15 May
407:14 May
397:Minacs
373:OnStar
356:, the
352:, the
334:Canada
302:retail
270:Synnex
252:Ranchi
202:Oshawa
194:Minacs
183:minacs
114:Canada
108:Oshawa
87:Synnex
17:Minacs
559:(PDF)
552:(PDF)
346:India
314:media
157:Owner
567:2014
483:2010
409:2014
328:and
250:and
185:.com
148:and
82:Fate
62:1981
364:..
668::
628:.
601:.
583:.
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503:.
491:^
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449:.
425:.
395:.
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231:.
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112:,
638:.
614:.
569:.
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513:.
485:.
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435:.
411:.
76:)
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.
