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NHS Connecting for Health

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1388:, professor, School of Computing Science, University of Newcastle; Uday Reddy, professor, School of Computer Science, University of Birmingham; Peter Ryan, Professor of Computing Science, University of Newcastle; Geoffrey Sampson, professor, Department of Informatics, University of Sussex; Martin Shepperd, Professor of Software Technologies, Brunel University; Michael Smith, Visiting Professor, Department of Computer Science, University College London; Tony Solomonides, Reader in Computer Science and Medical Informatics, University of the West of England; 499:(LSP) was contracted to be responsible for delivering services at a local level. This structure was intended to avoid the risk of committing to one supplier which might not then deliver; by having a number of different suppliers implementing similar systems in parallel, a degree of competition would be present which would not be if a single national contract had been tendered. Four clusters were awarded in two tranches on 8 and 23 December 2003, with the fifth on 26 January 2004. However, in July 2007 1380:, Professor of Security Engineering, Cambridge University; James Backhouse, director, Information System Integrity Group, London School of Economics; David Bustard, Professor and Head of Computing and Information Engineering, University of Ulster; Ewart Carson, Professor of Systems Science, Centre for Health Informatics, City University; Patrik O'Brian Holt, professor, School of Computing, The Robert Gordon University; Roland Ibbett, professor, School of Informatics, University of Edinburgh; 1384:, Professor of Systems, The Open University; Achim Jung, professor, School of Computer Science, University of Birmingham; Frank Land, Emeritus Professor, Information Systems Department, London School of Economics; Bev Littlewood, Professor of Software Engineering, City University; John A McDermid, Professor of Software Engineering, University of York; Julian Newman, Professor of Computing, Glasgow Caledonian University; 757:
Accenture had written off $ 450m from its accounts because of 'significant delays' in the programme. iSOFT announced in March 2011 that trading in its shares would be suspended pending a corporate announcement. Subsequently, in April 2011, the company announced that it was recommending a cash offer from CSC. CSC acquired iSOFT in August 2011.
483:. A challenge facing both NHS CFH and Informing Healthcare was that the use of national systems previously developed by the NHS Information Authority were shared by both of these organisations and the Isle of Man. Separate provision needed to be made for devolution, while maintaining links for patients travelling across national borders. 201:, claimed "This is the biggest IT project in the world and it is turning into the biggest disaster." The report concluded that, despite a probable expenditure of 20 billion pounds "at the present rate of progress it is unlikely that significant clinical benefits will be delivered by the end of the contract period." 756:
announced its intention to withdraw from £2bn of 10-year contracts with NPfIT, which were taken over in January 2007 by the CSC Alliance – both Accenture and CSC laid blame with iSOFT, although CSC has said it will be retaining iSOFT as its software provider for all its clusters. Earlier in the year
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A report by the Public Accounts Committee in 2009 called the risks to the successful deployment of the system "as serious as ever", adding that key deliverables at the heart of the project were "way off the pace", noting that "even the revised completion date of 2014–2015 for these systems now looks
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repeatedly expressed serious concerns over its scope, planning, budgeting, and practical value to patients. As of January 2009, while some systems were being deployed across the NHS, other key components of the system were estimated to be four years behind schedule, and others had yet to be deployed
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In May 2008 it was announced that following the failure to conclude renegotiation of the contract for the Southern Cluster, CfH terminated the contract with Fujitsu. The majority of the Southern Cluster care systems were subsequently transferred to BT Health except for PACS which was transferred to
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In September 2013, the Public Accounts Committee said that although the National Programme for IT had been effectively disbanded in 2011, some large regional contracts and other costs remained outstanding and were still costing the public dearly. It described the former National Programme for IT as
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NPfIT was focussed on delivering the NHS Care Record Service to GPs, acute and primary hospitals, medical clinics and local hospitals and surgeries. While there were no immediate plans to include opticians or dentists in the electronic care record, services are delivered to these areas of the NHS.
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to be £12.4bn over 10 years, and the NAO also noted that "...it was not demonstrated that the financial value of the benefits exceeds the cost of the Programme". Similarly, the British Computer Society (2006) concluded that "...the central costs incurred by NHS are such that, so far, the value for
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A January 2005 survey among doctors indicated that support for the initiative as an 'important NHS priority' had dropped to 41%, from 70% the previous year. There have been concerns raised by clinicians that clinician engagement has not been addressed as much as might be expected for such a large
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to be the highest paid civil servant, on a basic of £280,000 per year, £100,000 per year more than then-Prime Minister Tony Blair. Granger announced on 16 June 2007 that he would leave the agency "during the latter part" of 2007. In February 2008 Granger left the programme . His credentials were
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said 12,000 patient records had to be manually amended over a three-week period due to the system, and noted that "The outpatient appointment centre has experienced a significant increase in the time taken to process individual patient appointment bookings. This has had a consequent and negative
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NPfIT has been criticised for inadequate attention to security and patient privacy, with the Public Accounts Committee noting "patients and doctors have understandable concerns about data security", and that the Department of Health did not have a full picture of data security across the NHS. In
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blamed their failure over the preceding six months to meet targets for treating emergency patients within four hours on staff not being familiar with the new computer system. The same report cited "breaches of the two-week urgent cancer access guarantee" and delays in assessing 11 patients with
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The Conservatives pledge £730 million to expand NHS mental health services in England, aiming to reduce welfare costs by helping more people return to work. Critics, including Labour and the Institute for Fiscal Studies, question the feasibility of the projected savings and effectiveness of the
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According to the Daily Telegraph, the head of NPfIT, Richard Granger, 'shifted a vast amount of the risk associated with the project to service providers, which have to demonstrate that their systems work before being paid.' The contracts meant that withdrawing from the project would leave the
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noted that the announcement from the Department of Health on 9 September, had been "part of a process towards localising NHS IT that has been under way for several years". In 2011 remaining aspects of the National Programme for IT were cancelled, and most of the spending would proceed with the
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In September 2006, the CSC Alliance, Accenture and Connecting for Health signed a tripartite agreement that as of January 2007, the CSC Alliance would take over the responsibility for the majority of care systems the North East and Eastern clusters from Accenture, with the exception of
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In July 2006, the London region started the contractual replacement of IDX (which had been bought out by GE Healthcare in January 2006) as its supplier. Systems for secondary care, primary care and community and mental health services are proposed by BT to be provided by
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The Spine also provides a set of security services, to ensure access to information stored on the Spine is appropriately controlled. These security measures were queried during the early stages of Spine development, with leaked internal memos seen by the
1396:, Professor of Computer Science, Swansea University; Martyn Thomas, Visiting Professor of Software Engineering, Computing Laboratory, Oxford University; Colin Tully, Professor of Software Practice, School of Computing Science, Middlesex University 153:
in 2007 also criticised the government's "apparent reluctance to audit and evaluate the programme", questioning their failure to develop an ICT strategy whose benefits are likely to outweigh costs and the poor evidence base for key technologies.
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The balance between the right to privacy and the right to the best quality care is a sensitive one. Also there are sanctions against those who access data inappropriately, specifically instant dismissal and loss of professional registration.
536:– had responsibility for the Southern cluster until May 2008 when their contract was terminated. Most of their responsibilities were subsequently transferred to BT Health except for PACS which was transferred to the CSC Alliance. 764:
was to be paid "hundreds of millions of pounds" in settlement of a legal dispute stretching back to the National Programme for IT when their £896 million contract was terminated. Substantial payments had also been made to CSC.
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mentioning "fundamental" design flaws. In addition, government spokeswoman Caroline Flint failed to dispel concerns regarding access to patients' data by persons not involved in their care when she commented in March 2007 that
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Department of Health seeking for local software solutions rather than a single nationally imposed system. On 31 March 2013, NHS Connecting for Health ceased to exist, and some projects and responsibilities were taken over by
653: 287:"Recent progress...very disappointing", completion date of 2014–2015 now looks unlikely following withdrawal of Fujitsu, arrangements for South region not resolved, Lorenzo still not live in a single acute Trust 1299:
Cresswell, Kathrin; Sheikh, Aziz; Franklin, Bryony Dean; Krasuska, Marta; Nguyen, Hung The; Hinder, Susan; Lane, Wendy; Mozaffar, Hajar; Mason, Kathy; Eason, Sally; Potts, Henry W. W.; Williams, Robin (2020).
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questioned by his own mother, a campaigner for the preservation of local health services in her area, who expressed her amazement at his appointment, criticising the whole scheme as "a gross waste of money".
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It was planned that patients would also have access to their records online through a service called HealthSpace. NPfIT was said by NHS CFH to be "the world's biggest civil information technology programme".
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providers liable for 50% of the value of the contract; however, as previously mentioned, when Accenture withdrew in September 2006, Granger chose not to use these clauses, saving Accenture more than £930m.
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hospitals. Further, 20 patients were not readmitted for treatment within 28 days towards the end of the year because the surveillance system for tracking them "was not operational in the new ... system".
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only those staff who are working as part of a team that is providing a patient with care, that is, those having a legitimate relationship with the patient, will be able to see a patient's health record."
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The 2009 Public Accounts Committee (PAC) report noted, that the NPfIT had provided "little clinical functionality... to-date". The PAC report of 18 July 2011 said it failed to deliver clinical benefits.
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doubtful in the light of the termination last year of Fujitsu's contract covering the South", and concluding "essential systems are late, or, when deployed, do not meet expectations of clinical staff".
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The programme originally divided England into five areas known as "clusters": Southern, London, East & East Midlands, North West & West Midlands, and North East. For each cluster, a different
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As of 5 August 2005, research carried out across the NHS in England suggested that clinical staff felt that the programme was failing to engage the clinicians fully, and was at risk of becoming a
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The cost of the programme, together with its ongoing problems of management and the withdrawal or sacking of two of the four IT providers, placed it at the centre of controversy, and the Commons
142:, attracted significant criticism, and was one of the issues which in April 2006 prompted 23 academics in computer-related fields to raise concerns about the programme in an open letter to the 549:
announced the "National Programme, Local Ownership programme" (known as "NLOP") which dissolved the 5 clusters and devolved responsibility for the delivery of the programme to the ten English
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had full responsibility for the North East and East/East Midlands clusters until January 2007, when it handed over the bulk of its responsibilities to the CSC, retaining responsibility for
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The costs of the venture should have been lessened by the contracts signed by the IT providers making them liable for huge sums of money if they withdrew from the project; however, when
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had their contract terminated, meaning that half the original contractors had dropped out of the project. As of May 2008, two IT providers were LSPs for the main body of the programme:
1205:"Scrapping the National Programme for IT: a journey not a destination – The government's apparent ending of the NHS IT programme leaves NHS CfH and its BT and CSC contracts unaffected" 2652: 862:
In 2009, overall leadership of CfH was described by the Public Accounts Committee as having been "uncertain" since the announcement that Richard Granger would be leaving the project.
644:, INPS (formerly in Practice Systems) and CSE Healthcare Systems, part of the CSE-Global group of companies, respectively. This is subject to contractual negotiation known as 'CCN2'. 625:
IDX Systems Corporation was removed from the Southern Cluster Fujitsu Alliance in August 2005 following repeated failure to meet deadlines. They were replaced in September 2005 by
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April 2008: Enfield PCT found that the system had failed to flag up possible child-abuse victims entering hospital to key staff, "leaving the responsibility to the receptionist"
2129: 729:. The Public Accounts Committee observed in 2009 that "the current levels of support reflect the fact that for many staff the benefits of the Programme are still theoretical". 2352: 2044: 3279: 431:. Patients cannot opt-out from this component of the spine, although they can mark their record as 'sensitive' to prevent their contact details being viewed by 831,000 staff. 618:
had their 10-year contract to supply the NHSMail service terminated. On 1 July 2004, Cable and Wireless were contracted to provide this service, which was initially renamed
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the anti-database state pressure group and The Big Opt Out who provide patients with a letter to send to their doctor so that their records are withheld from the database.
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money from services deployed is poor". Officials involved in the programme have been quoted in the media estimating the final cost to be as high as £20bn, indicating a
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In addition to these LSPs the programme appointed National Application Service Providers (NASPs) who were responsible for services that were common to all users,
447:, which uses data from patient records to provide anonymised and pseudonymised business reports and statistics for research, planning and public health delivery. 1081: 806: 713:
Concerns over confidentiality, and the security of medical data uploaded to the Spine have also led to opposition from civil liberties campaigners such as
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Under NLOP, staff employed by CfH in the clusters had their employment transferred to the SHAs, with some being recruited to revised national CfH posts.
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The refusal of the Department of Health to make "concrete, objective information about NPfIT's progress available to external observers", nor even to
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was also running a national programme for service improvement and development via the use of information technology – this project was called
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and the national elements of the NHS Care Records Service that supported the summary patient record and ensure patient confidentiality and
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In August 2018, NHS launched a healthcare finance innovation initiative to identify solutions which could streamline financial operations.
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Take-up slow, system reliant on outdated technology, GPs dissatisfied, target of 90% of referrals on system by March 2007 missed
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On 31 March 2013, NHS Connecting for Health ceased to exist, and some projects and responsibilities were taken over by
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May 2008: Enfield PCT found that 272 elective operations were cancelled at the last minute for "non-clinical reasons"
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Surveys in 2008 suggested that two-thirds of doctors would refuse to have their own medical records on the system.
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70% of GPs and pharmacies had 1st release of software, but only 40% of prescriptions issued with readable barcodes
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were unable to obtain vital data on patients awaiting operations and were obliged to delay 63 patients of the
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for its plans to implement what would become the NPfIT. In 2004 the NPfIT won the "Most Appalling Project"
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to 300 hospitals, providing secure and audited access to these records by authorised health professionals.
660:. Accenture now retains only a small presence in the city for the delivery of its PACS responsibilities. 854: 700:
because of its plans to computerise patient records without putting in place adequate privacy safeguards
692: 162: 2740: 1565:"Another ministerial spokesperson for the NHS IT programme moves on (Tony Collins's IT Projects Blog)" 1231:"UK.gov finally pulls plug on National Programme for IT – But future unclear for Summary Care Records" 2668: 2232: 1733: 572: 480: 139: 52: 2070:
The National Programme for IT in the NHS: an update on the delivery of detailed care records systems
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is a summary of patient's clinical information, such as allergies and adverse reactions to medicine.
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The NHS appointed a management team, responsible for the delivery of the system: In October 2002,
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the former Director General of IT for the NHS, took up his post before which he was a partner at
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to the North-West/West-Midlands cluster was terminated, and they were replaced by GE Healthcare.
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Mixed, around half of new appointments made using system, additional training and time required
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The programme was established in October 2002 following several Department of Health reports on
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Contracts for the NPfIT spine and five clusters were awarded in December 2003 and January 2004.
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were not isolated for up to 17 days, requiring six weeks work by staff to update them manually.
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charged them not £1bn, as the contract permitted, but just £63m. Granger's first job was with
126:. The programme represented a significant shift to national priorities over local priorities. 36: 3088: 3078: 3057: 3037: 2934: 2280: 1812: 1230: 3212: 1817: 1393: 1377: 1323: 1313: 420:
The Spine is a set of national services used by the NHS Care Record Service. These include:
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2.3 billion (bn) over three years, in June 2006 the total cost was estimated by the
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board minutes revealing a catalogue of errors. Difficulties with the system meant that:
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The initial reports into the feasibility of the scheme, known to have been conducted by
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found that problems with the system had meant potentially infectious patients with
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has been seriously affected by this process and is under investigation by the UK
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process to CSC, and CSC took over the leases for some of Accenture's premises in
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issued a damning 175-page report on the programme. The Committee chairman,
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The first trusts in the London and Southern clusters to implement the new
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the CSC Alliance, aligning with the technology deployed by each company.
587: 342: 3009: 2773: 2766: 2709: 2184:"Daily Telegraph, 29 September 2006, 'Accenture pulls out of NHS deal'" 1180:(Press release). Department of Health. 9 September 2011. Archived from 947: 761: 687:
2000, the NHS Executive won the "Most Heinous Government Organisation"
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Implementation began in early 2005, used for 8% of daily prescriptions
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E-Health Insider :: Granger to leave in transition by end of 2007
3190: 3141: 3052: 2944: 2881: 2857: 2842: 2714: 2704: 2673: 2647: 2544: 2534: 2514: 926: 774: 641: 626: 596: 2353:"A guide to the National Programme for Information Technology" (PDF) 1491:"Our Future Health Secured? A review of NHS funding and performance" 427:, which stores demographic information about each patient and their 146:. On 6 October 2006 the same signatories wrote a second open letter 1112:"DoH: The NPfIT in the NHS – twentieth report of session 2006–2007" 2847: 2816: 2806: 2724: 2719: 2689: 2489: 2389: 2366:, Delivering three major contracts to the NHS as part of the NPfIT 745: 714: 657: 476: 119: 2993: 2852: 2788: 2745: 2210:"Government agrees multimillion settlement over IT contract row" 752:
for irregular accounting. On 28 September 2006, the consultancy
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one of the "worst and most expensive contracting fiascos" ever.
2393: 1516:"The National Programme for IT in the NHS: Progress since 2006" 1376:
Signatories of the open letter to the Health Select Committee:
1149:"The National Programme for IT in the NHS: progress since 2006" 284:"Real progress only just beginning", no go-live date specified 2363: 412:
in late 2004, before being reverted to NHSmail in April 2006.
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The programme was divided into a number of key deliverables.
1408:"NHS Focus: Open Letter: Questions that need to be answered" 1082:"Patients 'won't benefit from £12bn IT project' – Telegraph" 212:
withdrew in September 2006, then Director-General for NPfIT
1867:"Second contractor drops out of £12bn NHS computer upgrade" 31:
and was formed on 1 April 2005, having replaced the former
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Health Informatics Forum Strategic Panel. 15 December 2006
1541:"House of Commons – Public Accounts – Minutes of Evidence" 1392:, professor, Computing Department, Lancaster University; 47:), an initiative by the Department of Health to move the 2370:
June 2006: NHS risks £20bn white elephant, say auditors
1256:"NHS launches healthcare finance innovation initiative" 1017:"Two LSP contracts announced, South delayed until 2004" 467:
The Spine was migrated to a new system in August 2014.
1282:"NHS Connecting for Health – How we started (Archive)" 1143: 1141: 1139: 1137: 1135: 1133: 1131: 970:"Reid Announces £2.7 billion of NHS IT contracts" 1967:"National programme says NHSmail was 'unacceptable'" 1673:"NHS IT system one of 'worst fiascos ever', say MPs" 1064:"NHS Connecting for Health – Service Implementation" 823:
possible cancer as being due to the computer system.
520:(formerly BT Capital Care Alliance) – London cluster 3226: 3203: 3181: 3174: 3101: 3071: 3028: 3002: 2970: 2959: 2925: 2870: 2825: 2639: 2628: 2601: 2577: 2553: 2497: 2488: 2481: 2474: 2443: 2425: 514:(CSC) – North, Midlands & Eastern (NME) cluster 230: 1860: 1858: 1734:"Health service IT boss 'failed computer studies'" 1075: 1073: 632:In early 2006, ComMedica's contract for supply of 118:, the organisation it replaced. CfH was based in 39:. It adopted the responsibility of delivering the 1705:"Accenture escapes £1bn penalty for NHS walk-out" 1352:"Tories promise £730m to end 'sick note culture'" 1786:"Connecting for Health fails to lead on Contact" 1643:"Bill for hi-tech NHS soars to £20 billion" 1594:, National Audit Office, 16 June 2006, p. 4 503:withdrew from their 2 clusters, and in May 2008 351:On schedule, with 98% of GP practices connected 1485: 1483: 1760:"Contact lost as NHS e-mail relaunch misfires" 2405: 2019:"NHS officially told of London Cerner switch" 1559: 1557: 1178:"The future of the National Programme for IT" 8: 3275:2013 disestablishments in the United Kingdom 2375:Times Online: Patient records go on database 2281:"Fat cats of the public sector take top pay" 2279:Grimston, Jack; Kirk, Jon (8 October 2006). 2233:"Chaos as £13bn NHS computer system falters" 2212:. Health Service Journal. 12 September 2018 1941:"Granger terminates EDS's NHSmail contract" 1727: 1725: 1698: 1696: 3280:Government databases in the United Kingdom 3178: 2967: 2636: 2494: 2485: 2478: 2412: 2398: 2390: 1843:. Health Service Journal. 5 September 2015 1841:"NHS core IT system migration a 'success'" 1813:"Computer loophole hits hi-tech NHS trial" 992:"Granger secures commitment to fund NPfIT" 932:Picture archiving and communication system 744:The programme's largest software provider 528:Picture archiving and communication system 362:Picture Archiving and Communication System 3270:2005 establishments in the United Kingdom 1327: 1317: 1036: 1034: 1011: 1009: 964: 962: 97:Health and Social Care Information Centre 60:Health and Social Care Information Centre 2380:Computer loophole hits hi-tech NHS trial 1811:Jonathan Carr-Brown (14 November 2004). 1588:The National Programme for IT in the NHS 1435:"Signatories to health committee letter" 3310:Medical databases in the United Kingdom 3234:List of biomedical cybernetics software 2355:, NHS Connecting for Health, April 2005 2182:Moulds, Josephine (29 September 2006). 2155:Moulds, Josephine (28 September 2006). 1893:"Hunt spells out local ownership moves" 958: 852:. In October 2006, he was suggested by 760:In September 2018 it was reported that 425:The Personal Demographics Service (PDS) 373:Performance management of primary care 2359:NHS Connecting for Health History Page 2259:"Top Team – NHS Connecting for Health" 2132:. PublicTechnology.net. Archived from 1995:. Cable & Wireless. Archived from 943:Quality Management and Analysis System 575:. As of October 2005, the NASPs were: 560:National Application Service Providers 379:Quality Management and Analysis System 3300:Discontinued custom software projects 1462:"Experts strike new NHS warning note" 850:Congestion Charging Scheme for London 390:Central e-mail and directory service 7: 673:Failure to deliver clinical benefits 491:Clusters and local service providers 3244:List of open-source health software 2325:"Granger era ends as DG leaves CfH" 1468:. Reed Business Information Limited 1441:. Reed Business Information Limited 1414:. Reed Business Information Limited 1080:Hope, Christopher (17 April 2007). 938:NHS Electronic Prescription Service 831:effect on call-answer performance." 803:Buckinghamshire Hospitals NHS Trust 299:NHS Electronic Prescription Service 2435:Bar code medication administration 2327:. E-Health Insider. Archived from 2021:. E-Health Insider. Archived from 1969:. E-Health Insider. Archived from 1943:. E-Health Insider. Archived from 1895:. E-Health Insider. Archived from 1788:. E-Health Insider. Archived from 1762:. E-Health Insider. Archived from 1203:SA Mathieson (22 September 2011). 777:system found it problematic, with 416:The Spine (including PDS and PSIS) 14: 3305:Electronic health record software 3290:Science and technology in England 3285:National Health Service (England) 1460:Collins, Tony (10 October 2006). 3239:List of freeware health software 2385:NHS IT upgrade success 'at risk' 2082:"The 2000 UK Big Brother Awards" 1641:Fleming, Nic (12 October 2004). 445:The Secondary Uses Service (SUS) 314:Electronic appointments booking 266:Integrated care records service 220:, which later became Accenture. 2231:Jamie Doward (10 August 2008). 2108:"Privacy foes named and shamed" 1732:Revill, Jo (12 November 2006). 1433:Collins, Tony (11 April 2006). 1406:Collins, Tony (12 April 2006). 1229:John Oates (9 September 2011). 336:Underpinning IT infrastructure 828:Royal Free Hampstead NHS Trust 820:Barts and The London NHS Trust 1: 1919:"NPfIT to go local by August" 1865:Wray, Richard (29 May 2008). 1354:. 8 June 2024. Archived from 721:Reservations of medical staff 512:Computer Sciences Corporation 435:The Summary Care Record (SCR) 41:NHS National Programme for IT 1306:BMC Health Services Research 750:Financial Services Authority 610:Changes to service providers 551:strategic health authorities 173:Originally expected to cost 124:strategic health authorities 27:) agency was part of the UK 1921:. ZDNet.co.uk. 15 June 2007 882:Citizen Information Project 545:In the first half of 2007, 3326: 1319:10.1186/s12913-020-05355-7 1042:"South awarded to Fujitsu" 877:National Identity Register 2762:NHS Connecting for Health 2311:27 September 2011 at the 1156:Public Accounts Committee 917:NHS-wide Clearing Service 356:Medical imaging software 191:Public Accounts Committee 116:NHS Information Authority 112:IT Strategies for the NHS 79:Public Accounts Committee 33:NHS Information Authority 21:NHS Connecting for Health 3249:Category:Health software 2757:NHS Care Records Service 2741:Microtest Open Evolution 2110:. BBC News. 29 July 2004 1649:. London. Archived from 1620:British Computer Society 1088:. London. Archived from 912:NHS Care Records Service 892:Universal Child Database 584:NHS Care Records Service 408:*NHSmail was renamed to 273:NHS Care Records Service 3127:Psychtoolbox for MATLAB 1521:. HMSO. 14 January 2009 292:Electronic prescribing 144:Health Select Committee 49:National Health Service 736:Impact on IT providers 497:Local Service Provider 250:Original delivery date 693:Privacy International 179:National Audit Office 53:general practitioners 3295:Databases in England 2136:on 28 September 2007 1947:on 28 September 2007 1792:on 28 September 2007 1288:on 5 September 2007. 573:information security 530:(PACS) rollout only. 481:Informing Healthcare 343:New National Network 29:Department of Health 2985:Practice Management 2794:Summary Care Record 2669:Certify HealthLogix 2188:The Daily Telegraph 2161:The Daily Telegraph 2051:on 8 September 2012 1681:. 18 September 2013 1647:The Daily Telegraph 1086:The Daily Telegraph 846:Deloitte Consulting 682:Data security risks 599:– Choose & Book 439:Summary Care Record 218:Andersen Consulting 189:In April 2007, the 106:Structure and scope 84:primary care trusts 82:outside individual 3072:Patient engagement 2940:athenaCommunicator 2752:NextGen Healthcare 2025:on 22 October 2006 1466:ComputerWeekly.com 1439:ComputerWeekly.com 1412:ComputerWeekly.com 1260:Healthcare IT News 1044:. E-Health Insider 1019:. E-Health Insider 994:. E-Health Insider 972:. E-Health Insider 902:Health Informatics 627:Cerner Corporation 603:Cable and Wireless 130:proposed reforms. 3257: 3256: 3199: 3198: 3097: 3096: 2866: 2865: 2624: 2623: 2573: 2572: 2569: 2568: 2331:on 6 January 2009 1567:. Computer Weekly 1496:. The King's Fund 1184:on 7 January 2013 1158:. 27 January 2009 697:Big Brother Award 689:Big Brother Award 406: 405: 186:of 440% to 770%. 37:IT infrastructure 16:Former NHS agency 3317: 3213:Microsoft Amalga 3179: 2968: 2637: 2495: 2486: 2479: 2414: 2407: 2400: 2391: 2341: 2340: 2338: 2336: 2321: 2315: 2303: 2297: 2296: 2294: 2292: 2285:The Times Online 2276: 2270: 2269: 2267: 2265: 2255: 2249: 2248: 2246: 2244: 2228: 2222: 2221: 2219: 2217: 2206: 2200: 2199: 2197: 2195: 2179: 2173: 2172: 2170: 2168: 2152: 2146: 2145: 2143: 2141: 2126: 2120: 2119: 2117: 2115: 2104: 2098: 2097: 2095: 2093: 2084:. Archived from 2078: 2072: 2067: 2061: 2060: 2058: 2056: 2047:. 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London 1678:BBC News 1382:Ray Ison 1338:32460830 1266:9 August 907:N3 (NHS) 866:See also 163:McKinsey 86:(PCTs). 3227:Related 3138:Cancer 3089:Vezeeta 3079:AbbaDox 3058:Vezeeta 3038:AbbaDox 3010:Dentrix 2951:MyChart 2935:AbbaDox 2912:webLIMS 2774:OpenMRS 2767:OpenEMR 2710:GaiaEHR 2646:Apache 2561:Orthanc 2554:Servers 2510:Drishti 2498:General 1329:7254705 948:NHSmail 787:Enfield 762:Fujitsu 620:Contact 534:Fujitsu 505:Fujitsu 410:Contact 396:NHSmail 381:(QMAS) 364:(PACS) 277:Lorenzo 193:of the 134:Reviews 66:History 3191:HipNav 3142:Caisis 3053:Zocdoc 2945:Cerner 2858:RxNorm 2843:MEDCIN 2715:GNUmed 2705:EviMed 2680:COSTAR 2674:Cerner 2648:cTAKES 2545:Voreen 2535:OsiriX 2515:GIMIAS 2335:31 May 2291:31 May 2264:31 May 2194:20 May 2167:20 May 2140:31 May 2114:31 May 2092:31 May 2055:31 May 2029:31 May 2003:31 May 1977:31 May 1951:31 May 1925:31 May 1903:31 May 1877:29 May 1825:20 May 1796:31 May 1770:31 May 1744:29 May 1657:31 May 1618:. The 1571:29 May 1546:29 May 1362:9 June 1336:  1326:  1120:31 May 1096:29 May 934:(PACS) 927:OPCS-4 794:Barnet 785:2007: 775:Cerner 642:Cerner 597:Cerner 437:. The 3084:Kareo 3048:Kareo 2983:Kareo 2848:LOINC 2817:ZEPRS 2807:VistA 2735:Kareo 2725:HOSxP 2720:GPASS 2690:EMIAS 2685:Datix 2653:AHLTA 2490:DICOM 1616:(PDF) 1592:(pdf) 1519:(PDF) 1494:(pdf) 1152:(PDF) 1115:(PDF) 746:iSOFT 715:NO2ID 691:from 658:Leeds 477:Wales 345:(N3) 339:2002 325:2005 317:2002 303:2007 295:2002 281:2004 269:2002 240:Since 169:Costs 120:Leeds 45:NPfIT 3112:PEBL 2994:RXNT 2887:ELab 2853:UCUM 2789:RXNT 2746:MTBC 2337:2008 2293:2008 2266:2008 2245:2008 2218:2018 2196:2010 2169:2010 2142:2008 2116:2008 2094:2008 2057:2008 2031:2008 2005:2008 1979:2008 1953:2008 1927:2008 1905:2008 1879:2008 1849:2014 1827:2010 1798:2008 1772:2008 1746:2008 1716:2008 1687:2013 1659:2008 1628:2009 1600:2011 1573:2008 1548:2008 1527:2012 1502:2009 1474:2006 1447:2006 1420:2006 1364:2024 1334:PMID 1268:2018 1242:2011 1216:2011 1190:2014 1164:2009 1122:2008 1098:2008 1050:2013 1025:2013 1000:2013 978:2013 807:MRSA 796:and 654:TUPE 650:PACS 634:PACS 595:and 586:and 566:e.g. 19:The 2799:TPP 2737:EHR 2676:EHR 2665:EMR 1324:PMC 1314:doi 790:PCT 616:EDS 140:MPs 25:CFH 3266:: 2283:. 2235:. 2186:. 2159:. 1869:. 1857:^ 1815:. 1736:. 1724:^ 1707:. 1695:^ 1675:. 1645:. 1556:^ 1482:^ 1464:. 1437:. 1410:. 1332:. 1322:. 1310:20 1308:. 1304:. 1258:. 1233:. 1207:. 1154:. 1130:^ 1084:. 1072:^ 1033:^ 1008:^ 961:^ 702:. 629:. 622:. 588:N3 582:– 580:BT 398:* 99:. 62:. 2413:e 2406:t 2399:v 2339:. 2295:. 2268:. 2247:. 2220:. 2198:. 2171:. 2144:. 2118:. 2096:. 2059:. 2033:. 2007:. 1981:. 1955:. 1929:. 1907:. 1881:. 1851:. 1829:. 1800:. 1774:. 1748:. 1718:. 1689:. 1661:. 1630:. 1575:. 1550:. 1529:. 1504:. 1476:. 1449:. 1422:. 1366:. 1340:. 1316:: 1270:. 1244:. 1218:. 1192:. 1166:. 1124:. 1100:. 1066:. 1052:. 1027:. 1002:. 980:. 459:" 175:£ 43:( 23:(

Index

Department of Health
NHS Information Authority
IT infrastructure
National Health Service
general practitioners
Health and Social Care Information Centre
Public Accounts Committee
primary care trusts
The Guardian
Health and Social Care Information Centre
NHS Information Authority
Leeds
strategic health authorities
MPs
Health Select Committee
King's Fund
McKinsey
£
National Audit Office
cost overrun
Public Accounts Committee
House of Commons
Edward Leigh
Accenture
Richard Granger
Andersen Consulting
NHS Care Records Service
Lorenzo
NHS Electronic Prescription Service
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