Knowledge (XXG)

National Rail Conditions of Travel

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Whilst the NRCoT are referred to on all train tickets, at stations, and on Internet sites selling tickets for rail travel, very few travellers ever bother to read the document, unless they find themselves in dispute with a rail company on some matter. They are, however, of use to the consumer,
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because they afford considerable rights to the traveller with regards ticket validity. This has become a matter of significant public interest recently, in view of the complex and convoluted pricing structure of rail tickets in Great Britain.
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When a train ticket is purchased, a contract is established. The NRCoT are the principal terms of that contract between traveller and train operating company (TOC), which have been established by the
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The NRCoT cover the entitlement and restrictions of travellers, however they are not the only document to do so. Under the Transport Act 2000 (section 219), the
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For certain ticket types (such as those purchased at discount in advance), the TOCs concerned apply additional terms and conditions on top of the NRCoT.
228: 57: 118: 27: 163: 137: 23:(NRCoT) is a contractual document setting out the consumer's rights and responsibilities when travelling on the 177: 106:
The discount or compensation arrangements in the relevant train company's Passenger's Charter apply
39: 30:. These replaced the National Rail Conditions of Carriage (NRCoC) as of 1 October 2016. 208: 43: 217: 24: 87:
Single ticket, or Return ticket with delay on both the outward and return journey
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Additional terms do apply to travellers, primarily from two sources:
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50% of the price paid for the relevant portion of the journey
46:, as a free PDF download or from any staffed ticket office. 95:
Return ticket with delay on outward or return journey
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Document for consumers of railway in United Kingdom
42:. The document is available for public viewing at 224:Passenger rail transport in the United Kingdom 8: 164:"National Rail Enquiries - Buying Tickets" 72: 129: 209:The National Rail Conditions of Travel 7: 178:"National Rail Conditions of Travel" 138:"National Rail Conditions of Travel" 119:Rail transport in the United Kingdom 60:also apply, though more generally. 21:National Rail Conditions of Travel 14: 144:. Rail Delivery Group. p. 3 28:railway network in Great Britain 229:Rail transport terms of service 1: 245: 187:. 11 March 2018. p. 4 74:Delay Repay compensation 44:the National Rail website 90:50% of the price paid 75: 40:Rail Delivery Group 73: 110: 109: 236: 197: 196: 194: 192: 182: 174: 168: 167: 160: 154: 153: 151: 149: 134: 76: 244: 243: 239: 238: 237: 235: 234: 233: 214: 213: 205: 200: 190: 188: 180: 176: 175: 171: 162: 161: 157: 147: 145: 136: 135: 131: 127: 115: 82:Amount payable 67: 36: 17: 12: 11: 5: 242: 240: 232: 231: 226: 216: 215: 212: 211: 204: 203:External links 201: 199: 198: 169: 155: 128: 126: 123: 122: 121: 114: 111: 108: 107: 104: 100: 99: 96: 92: 91: 88: 84: 83: 80: 66: 63: 62: 61: 58:Railway Bylaws 54: 35: 32: 15: 13: 10: 9: 6: 4: 3: 2: 241: 230: 227: 225: 222: 221: 219: 210: 207: 206: 202: 186: 185:National Rail 179: 173: 170: 165: 159: 156: 143: 142:National Rail 139: 133: 130: 124: 120: 117: 116: 112: 105: 103:Season ticket 102: 101: 97: 94: 93: 89: 86: 85: 81: 78: 77: 71: 64: 59: 55: 52: 51: 50: 47: 45: 41: 33: 31: 29: 26: 25:National Rail 22: 189:. Retrieved 184: 172: 158: 146:. Retrieved 141: 132: 68: 48: 37: 20: 18: 79:Ticket held 218:Categories 148:24 October 125:References 34:Background 191:31 August 113:See also 65:Content 181:(PDF) 193:2018 150:2017 19:The 220:: 183:. 140:. 195:. 166:. 152:.

Index

National Rail
railway network in Great Britain
Rail Delivery Group
the National Rail website
Railway Bylaws
Rail transport in the United Kingdom
"National Rail Conditions of Travel"
"National Rail Enquiries - Buying Tickets"
"National Rail Conditions of Travel"
The National Rail Conditions of Travel
Categories
Passenger rail transport in the United Kingdom
Rail transport terms of service

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