214:, April 4, 1994. Accessed September 25, 2008. "She also was President Lyndon B. Johnson's special assistant for consumer affairs and was head of the New York State Consumer Protection Board in 1970 and '71.... Miss Furness abruptly quit as Gov. Nelson A. Rockefeller's consumer affairs adviser in 1971, charging that the New York State Legislature did not take her recommendations seriously enough."
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that was responsible for protecting, educating and representing consumers. On March 31, 2011, Part A of
Chapter 62 of the Laws of 2011 merged the CPB into the
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On March 31, 2011, Part A of
Chapter 62 of the Laws of 2011 merged the former New York State Consumer Protection Board into the
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and
Internet safety. The bureau's Consumer Assistance Unit handles over 20,000 complaints a year relating to consumer issues.
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served as
Executive Director of the CPB from 1983 to 1995, where he negotiated rate freeze agreements with
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creates education programs and brochures for consumers about issues including credit card usage,
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and other electric and telephone utilities, which Kessel estimated saved consumers $ 1 billion.
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157:. Consumers can find useful information, alerts and tools by visiting www.dos.ny.gov.
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regarding utility performance and rate issues, and accepts complaints about the
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225:"STATE WILL NAME CONSUMER CHIEF; Miss Furness's Successor to Be Chosen Soon"
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oversees the agency's legal functions, including enforcement of the state's
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The CPB was established in 1970 under legislation signed by then-Governor
176:, New York State Consumer Protection Board. Accessed September 25, 2008.
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law. In 2006, the Board added 1.3 million resident phone numbers to the
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The three main divisions of the
Consumer Protection Board were:
206:" Betty Furness, 78, TV Reporter And Consumer Advocate, Dies"
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and reached settlements with 58 telemarketers in response to
263:"2011 Legislative Update from the New York State Assembly"
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244:"LIPA Chief's Rare Feat: From Gadfly To Insider"
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252:, June 7, 1998. Accessed September 24, 2008.
233:, July 9, 1972. Accessed September 25, 2008.
187:"Betty Furness Heads State's Consumer Board"
82:United States National Do Not Call Registry
321:Defunct state agencies of New York (state)
316:2011 disestablishments in New York (state)
96:New York State Public Service Commission
21:New York State Consumer Protection Board
311:Government agencies established in 1970
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60:Outreach and Program Development Bureau
296:New York Codes, Rules and Regulations
88:, collecting over $ 350,000 in fines.
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74:Counsel, Policy and Research Bureau
151:New York State Department of State
41:New York State Department of State
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94:represents consumers before the
292:State Consumer Protection Board
155:Division of Consumer Protection
45:Division of Consumer Protection
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100:Long Island Power Authority
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43:(NYSDOS) creating a new
185:Farrell, William E.
125:New York Legislature
135:Consolidated Edison
86:consumer complaints
249:The New York Times
230:The New York Times
211:The New York Times
192:The New York Times
113:Nelson Rockefeller
204:Severo, Richard.
121:Lyndon B. Johnson
29:government agency
16:Government agency
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287:Official website
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242:Lambert, Bruce.
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139:Niagara Mohawk
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174:About the CPB
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266:. Retrieved
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51:Organization
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78:Do not call
305:Categories
161:References
268:15 March
37:New York
294:in the
223:Staff.
107:History
31:of the
145:Merger
33:State
270:2012
19:The
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25:CPB
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