44:
227:, by Elaine Minacs. The company began as a temporary employment agency, before becoming a contact center business in 1999, supporting the American and Canadian automotive industries. The company subsequently grew its client portfolio to encompass leading banking, telecom, and technology clients. It also expanded its services portfolio from contact center to
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In March 2010, Aditya Birla Minacs announced the acquisition of London-based
Compass BPO, seeking to acquire a significant finance and accounting outsourcing capability. The company also acquired the Minnesota-based Bureau of Collection Recovery (BCR) in June 2010, adding
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In 2014, Aditya Birla sold Minacs to a group of investors, including private equity firms
Capital Square Partners and CX Partners, for roughly $ 260 million.
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536:"Concentrix Corporation completed the acquisition of Aditya Birla Minacs Worldwide Ltd. from CX Partners, Capital Square Partners and others shareholders"
215:, Ontario. The company provided outsourced customer life cycle, marketing, finance and accounting, procurement, and information technology services.
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238:, through subsidiary TransWorks. Minacs and TransWorks were merged the following year, and the combined entity was renamed
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announced their acquisition of Minacs. The deal was completed on August 1, and Minacs's operations were merged into
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231:(CRM), and added integrated marketing services by acquiring the US-based Phoenix Group in 2001.
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343:. As of April 2014, Minacs employed 21,000 across 3 continents, with 35 facilities in
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512:"Concentrix to Acquire Minacs in Latest Big M&A Deal to Rock the CMS Top 10"
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in India, to offer outsourcing services to domestic Indian clients.
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In 2009, Aditya Birla Minacs opened operations centers in
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management and collections services to their portfolio.
434:"Aditya Birla Group Acquires Minacs Worldwide Shares"
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307:Minacs partnered with global corporations in the
483:"Aditya Birla Minacs acquires UK's Compass BPO"
458:"Aditya Birla Minacs acquires UK's Compass BPO"
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234:In October 2006, Minacs was acquired by
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207:was a Canadian business and technology
683:Business process outsourcing companies
645:. 2002-11-05. p. 2C – via
592:"Minacs Drives CRM to General Motors"
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382:, and their work included operating
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229:Customer Relationship Management
57:Aditya Birla Minacs (2007-2014)
223:Minacs was founded in 1981 in
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145:Customer lifecycle management
610:"Minacs hires more than 500"
510:Kotzev, Ivan (2016-07-12).
378:Minacs was a contractor of
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296:Farmington Hills, Michigan
211:company, headquartered in
298:, now owned by Concentrix
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32:
565:. Minacs. Archived from
81:August 1, 2016
560:"Corporate Fact Sheet"
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693:Outsourcing companies
688:Call centre companies
596:Enterprise Apps Today
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327:and entertainment,
271:accounts receivable
240:Aditya Birla Minacs
180:Number of employees
157:customer experience
132:Number of locations
48:Minacs headquarters
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18:Aditya Birla Minacs
698:Aditya Birla Group
642:Detroit Free Press
615:The Globe and Mail
487:The Economic Times
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279:On July 12, 2016,
236:Aditya Birla Group
172:Aditya Birla Group
317:telecommunication
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16:(Redirected from
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666:Official website
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647:Newspapers.com
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540:MarketScreener
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414:on 14 May 2014
404:"About Minacs"
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386:call centers.
380:General Motors
369:United Kingdom
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598:. 2001-07-05.
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620:. Retrieved
618:. 2002-07-19
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574:. Retrieved
567:the original
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543:. Retrieved
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519:. Retrieved
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464:. 2010-03-11
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416:. Retrieved
412:the original
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114:Headquarters
96:Acquired by
62:Company type
365:Philippines
209:outsourcing
174:(2006-2014)
161:back office
153:outsourcing
677:Categories
622:2022-11-27
545:2022-11-27
521:2022-11-27
516:NelsonHall
468:2022-11-27
443:2022-11-27
390:References
371:, and the
337:healthcare
321:technology
303:Operations
285:Concentrix
251:Aurangabad
249:(Baroda),
155:services,
108:Concentrix
85:2016-08-01
333:insurance
163:solutions
149:marketing
136:35 (2014)
121:, Ontario
104:Successor
492:10 March
247:Vadodara
141:Services
54:Formerly
462:Reuters
438:Lexpert
361:Jamaica
353:Hungary
349:Germany
329:banking
259:Kolkata
255:Chennai
219:History
189:Website
83: (
78:Defunct
70:Founded
65:Private
576:15 May
418:14 May
408:Minacs
384:OnStar
367:, the
363:, the
345:Canada
313:retail
281:Synnex
263:Ranchi
213:Oshawa
205:Minacs
194:minacs
125:Canada
119:Oshawa
98:Synnex
28:Minacs
570:(PDF)
563:(PDF)
357:India
325:media
168:Owner
578:2014
494:2010
420:2014
339:and
261:and
196:.com
159:and
93:Fate
73:1981
375:..
679::
639:.
612:.
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502:^
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625:.
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87:)
20:)
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.
