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There are 5 processes within the
Application Strategy cluster. Applications live for longer than expected. Systems, functionality, concepts and structure of information systems remain stable over many years. This knowledge is rarely used. It is important that, while maintaining and enhancing systems,
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There are 5 processes within the
Application Management Organization Strategy cluster. Also the future of the Application Management organisation, with aspects as skills and capabilities, markets and customers, is very important. Creating the organisation management strategies for this is the aim of
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There are 5 processes within the
Management Processes cluster. The processes in this cluster are used in the management of the activities within the clusters on the operational level. The processes are located on the tactical level, are used for steering the operational processes. The processes
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There are 2 processes within the
Connecting Processes Operational Level cluster. The connecting processes aim at the synchronisation of the activities between Service Organisation/operations (using the applications) and development and maintenance (changing the applications). The two processes
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there is a clear view needed what the demands are in the future, and based on that, what and how the future of these applications should look like. This view, the application management strategies, is created within the cluster
Application Strategy. The processes in this cluster are:
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These processes have as well been defined in the ITIL framework. The processes are similar, but are viewed from another point of view, therefore the activities in each of these processes may differ from the activities in an ITIL-environment.
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There are 5 processes within the
Application Maintenance and Renewal cluster. Within this cluster the majority of the work of Application Development is done. A major part of the work of Application Management deals with designing,
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The ASL framework was developed because ITIL proved inadequate for
Application Management. At that time, ITIL lacked specific guidance for application design, development, maintenance and support. Newer ITIL versions, particularly
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There are 4 processes within the
Application Support cluster. The processes in the Service Organisation cluster support the daily use of the information systems. The processes in this cluster are:
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These processes are not described at all in the ITIL V1 framework, but do have their counterparts in BiSL, the model for
Information management / Functional Management.
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ASL2 contains 3 levels, 6 clusters of processes (3 on the operational level, 1 on the tactical level, 2 on the strategic level) and a totality of 26 processes.
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The ASL2 is intended to support
Application Management by providing tools. Two main categories of aids are defined:
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Application Management Organization Strategy cluster. Processes in this cluster include:
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ITIL® v3 and ASL - Sound Guidance for Application Management and Application Development
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Descriptions of the processes for Application Management. Plus the use of best-practises
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There is also ASL2 Maturity Model with 5 levels of process maturity:
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and testing applications and information systems. Processes are:
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ASL 2 - A Framework for Application Management (book on ASL v2,
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to the ASL Foundation, now the ASL BiSL Foundation. The version
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may be too technical for most readers to understand
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113:ASL is closely related to the frameworks
59:Learn how and when to remove this message
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371:Application Life Cycle Management
295:Software Control and Distribution
375:Application Portfolio Management
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365:Customer Organizations Strategy
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424:Level 3 - Defined and managed
393:Account and Market Definition
384:Organization Strategy cluster
368:Customer Environment Strategy
73:Application Services Library
405:Service Delivery Definition
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135:Capability Maturity Model
362:IT Developments Strategy
213:Configuration Management
396:Capabilities Definition
234:Application Maintenance
218:IT Operation Management
163:was published in 2009.
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382:Application Management
127:Information Management
96:Application Management
529:IT service management
399:Technology Definition
223:Continuity Management
131:Functional Management
119:IT Service Management
427:Level 4 - Optimizing
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351:Application Strategy
334:Financial Management
324:Planning and Control
307:Management Processes
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410:ASL2 Maturity Model
402:Supplier Definition
339:Supplier Management
319:Contract Management
236:and Renewal cluster
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100:information systems
329:Quality Management
418:Level 1 - Initial
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191:Operational level
183:Structure of ASL2
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89:standardize
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Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.