1416:
40:
301:, the organisation has been addressing an identified improvement area for opening up the supply and operation of this equipment to greater market competition. Upgrades to these barriers have also been performed, such as the incorporation of new technological measures for catching fare dodgers; in 2023, the organisation publicly estimated that roughly £240 million in lost revenue was being incurred via
356:
196:
The RDG has described its primary purpose being to enable enable train operating companies and
Network Rail to deliver better services for end customers. It performs various key roles in the operation of Britain's railways. Amongst these are defining the validity of tickets, producing the definitive
156:
The current RDG has its roots in two preceding organisations, the
Association of Train Operating Companies (ATOC), and the Rail Delivery Group. The original Rail Delivery Group has been established in 2011 to formulate policy and undertake communications on behalf of the entire railway industry, its
269:
One early pledge made by RDG officials was the simplification of the
British ticketing system. During the summer of 2018, it was announced that measures in line with this objective included the renaming of half a million tickets, the adoption of simpler language, and a redesign of ticket machines.
329:
raised concerns, stating: "The outcome will reduce confidence in the whole railway system and end the ability for far too many
Disabled people to travel by rail at all." Negative opinions on public safety from a security perspective were also voiced. During October 2023, it was announced that the
122:
The current incarnation of the RDG was created in 2017 from the merger of ATOC and a preceding organisation with the same brand. It performs industry-wide communications, defines ticket validity, participates in the formulation of railway policy, and is responsible for the
256:
The RDG is partially responsible for railway policy formulation; it works with the Rail Supply Group and other parties to coordinate shared objectives. It also has a relationship with various regional and municipal transport authorities, such as
277:
Since its launch in
September 2019, the RDG has supported the '‘Rail to Refuge’' joint initiative between multiple passenger train operators, under which train operators cover the cost of train tickets for women, men and children travelling to
157:
membership having comprised all passenger and freight operators in the UK. ATOC was a representative organisation for the various passenger train operating companies operating in
Britain; it has been established in the wake of the
147:
technologies at stations. During 2023, the RDG announced the planned closure of many staffed ticket booths across the network; later that same year, the plan was officially abandoned in the face of public opposition.
1456:
316:
methods in the South East of
England by the end of 2023. In November 2023, the organisation issued a public notice for suppliers to present proposals for a nationwide contactless ticketing system.
1436:
1155:
472:
1234:
669:
447:(Spanish Association of Passenger Rail Companies) represents the sector, and aims to contribute to changes and regulatory improvement and support and defend the rail transport mode.
331:
325:
In July 2023, RDG announced proposals under which the closure of numerous ticket offices across the network would be enacted. Several organisations spoke out against this change;
1461:
1451:
1441:
172:
On 24 October 2017, ATOC and the original RDG were officially merged together as the Rail
Delivery Group. The new organisation is owned by its members, which comprise
274:
to support of local organisations active on their railway lines and station facilities; this initiative has allegedly boosted the accessibility of railway services.
188:, the company building a high-speed line. While the RDG name was publicly adopted following the merger, the company's legal name has continued to be ATOC Limited.
1431:
1141:
320:
425:(German Tariff Association) is responsible for railway ticket revenue distribution. Political representation of established companies is carried out by the
1048:
426:
1219:
119:. The RDG is approximately half-funded by Network Rail, the remainder of its funding being provided by the various transport groups it represents.
1108:
1324:
297:
across the majority of
British railway stations has been a particularly active area for the RDG. Throughout the 2010s, in coordination with the
234:
to operate the
National Rail Enquiry Service by ATOC. The RDG's public relations activities include the sponsorship of various schemes, such as
1252:
377:
1379:
207:, which is distributed by the National Rail website. The organisation is responsible for the allocation and settlement of revenue through
1156:"Market study into the supply of automatic ticket gates and ticket vending machines - September 2018 update - Annex B: Accreditation"
1173:
403:
161:
by the train operators for the purpose of ensuring the continuation of various nationwide services, such as ticket acceptance and
1127:
1089:
1023:
108:
1339:
1205:
381:
245:
and 'Britain Runs on Rail' brands. Furthermore, it is responsible for several international products, such as 'Britrail' and
1446:
416:
As rail franchising also takes place in other countries, many of these nations have one or more equivalent organisations.
158:
784:
1301:
453:
283:
366:
1275:
1072:"Huge crackdown on train tickets this September as half a million are renamed to make life 'simpler' for travellers"
385:
370:
238:, PlusBike, and Bike and Go, as well as staff travel arrangements for both current and retired railway employees.
1071:
181:
1235:"UK rail operators call for expressions of interest in developing national pay-as-you-go contactless ticketing"
309:
491:
849:
569:
573:
298:
223:
198:
177:
124:
467:
271:
1325:"Rail station ticket office closures: 'It will leave people with sight loss and other disabilities out'"
734:
670:"Response to: Transport for Wales Design of Wales and Borders Rail Service including Metro Consultation"
203:
17:
759:
286:, the RDG quickly led a scheme to provide free rail travel to Ukrainian refugees fleeing the conflict.
522:
326:
258:
330:
planned closures had been abandoned in the face of overwhelming opposition from the public and the
313:
436:
211:
systems. It also handles the licensing (accreditation) of third party ticket sellers, such as
222:
RDG also performs industry-wide communications with the public, and is responsible for the
648:
496:
279:
39:
1415:
294:
140:
135:. Since its creation, it has undertaken several initiatives, such as the opening-up of
50:
1220:"ALL ABOARD: Train stations in Hertfordshire to benefit from tap-in tap-out ticketing"
644:
1425:
975:
339:
242:
231:
212:
132:
924:
708:
302:
185:
173:
144:
116:
112:
1276:"Railway station ticket office closures in full - see if your station is affected"
809:
594:
1187:
355:
335:
435:, VDV), whereas public relations of new entrant TOCs are chiefly dealt with by
997:
1354:
949:
899:
184:; the Rail Supply Group (RSG) that represents suppliers to the industry; and
619:
547:
492:"RAIL DELIVERY GROUP LIMITED overview – Find and update company information"
290:
246:
216:
136:
128:
111:
membership body that brings together passenger and freight rail companies,
250:
166:
162:
1109:"Community rail plays key role in improving accessibility, report finds"
1142:"Free rail journey offered to Ukrainian refugees who arrive in Britain"
683:
235:
176:, the nationalised owner of Britain's rail infrastructure; the various
1380:"Rail ticket office closures in England scrapped in government U-turn"
1049:"London Day Travelcards could be scrapped to tackle funding shortfall"
874:
1409:
208:
86:
1174:"Another step towards opening markets for ticket machines and gates"
227:
1253:"Proposals to update the railway for how passengers use it today"
1090:"Community rail supporting rail passenger numbers to bounce back"
127:
service. The RDG operates several brands and services, including
1188:"Northern bring in new technology to catch train fare dodgers"
349:
925:"Rail staff 'priv' travel on European trains - a quick guide"
60:
Association of Train Operating Companies, Rail Delivery Group
226:
service. Between 1997 and 2004, the outsourcing specialist
1206:"53 train stations to benefit from tap-in tap-out rollout"
1302:"The Impact of Ticket Office Closures on Disabled People"
1128:"The Rail Delivery group extends 'Rail to Refuge' scheme"
1457:
Rail transport organizations based in the United Kingdom
1355:"Plans to close rail ticket offices in England scrapped"
1274:
Hiscott, Graham; Tetzlaff-Deas, Benedict (5 July 2023).
473:
List of companies operating trains in the United Kingdom
444:
Asociación Española de Empresas Ferroviarias de Viajeros
1340:"Outrage in Watford at ticket office and rail job cuts"
1024:"TfL to stop selling the Day Travelcard from Jan 2024"
332:
National Union of Rail, Maritime and Transport Workers
312:
and various other entities to support the rollout of
253:scheme also comes within the organisation's scope.
82:
64:
56:
46:
1437:Business organisations based in the United Kingdom
143:to competition, and the incorporation of new anti-
1161:. Office for Rail and Road. 13 September 2018.
785:"Product spotlight: Accredited Rail Ticketing"
450:In Sweden, the equivalent organisation is the
1051:. Railway Gazette International. 24 July 2023
950:"UK to stay in Interrail scheme after U-turn"
451:
442:
169:on the operators' behalf on various matters.
8:
1353:Austin, Katy; Gruet, Sam (31 October 2023).
550:. Chartered Institution of Railway Operators
458:(Association of Train Operating Companies).
430:
420:
32:
384:. Unsourced material may be challenged and
1414:
838:. No. 478. 7 January 2004. p. 7.
38:
31:
1462:1993 establishments in the United Kingdom
1452:Organisations based in the City of London
978:. Rail Delivery Group News. 8 August 2019
427:Association of German Transport Companies
404:Learn how and when to remove this message
1208:. Department for Transport. 4 July 2023.
321:2022–2023 United Kingdom railway strikes
105:Association of Train Operating Companies
18:Association of Train Operating Companies
1442:Railway companies of the United Kingdom
483:
27:British railway industry umbrella body
1432:British companies established in 1993
1144:. Jersey Evening Post. 19 March 2022.
1126:Mensah, Kwame Amoah (24 March 2021).
432:Verband Deutscher Verkehrsunternehmen
180:that provide passenger services; the
7:
517:
515:
382:adding citations to reliable sources
305:across Britain's railways annually.
270:The RDG has worked closely with the
1338:McGuinness, Fintan (6 July 2023).
1255:. Rail Delivery Group. 5 July 2023
1233:Phillips, Tom (23 November 2023).
25:
454:Branschföreningen Tågoperatörerna
1070:Munbodh, Emma (10 August 2018).
672:. Rail Delivery Group. May 2017.
354:
289:The management of station-based
1222:. mynewsmag.co.uk. 4 July 2023.
1172:Laude, Loic (2 December 2022).
1022:Mansfield, Ian (21 July 2023).
192:Operations and responsibilities
1107:Booth, Janine (29 July 2023).
1:
1323:Rusk, Lynn (23 August 2023).
523:"RDG communications protocol"
159:privatisation of British Rail
998:"Types of Railcard | Prices"
215:and online sellers (such as
1130:. Rail Technology Magazine.
284:Russian invasion of Ukraine
182:freight operating companies
97:Rail Delivery Group Limited
33:Rail Delivery Group Limited
1478:
1176:. Office of Road and Rail.
346:International counterparts
318:
282:. In response to the 2022
201:, and contributing to the
875:"How PlusBus is managed?"
178:train operating companies
37:
310:Department for Transport
308:The RDG worked with the
219:and Red Spotted Hanky).
574:Office of Rail and Road
422:Deutschlandtarifverbund
299:Office of Road and Rail
249:. The marketing of the
224:National Rail Enquiries
199:National Routeing Guide
125:National Rail Enquiries
1304:. Disability Rights UK
468:Connecting Communities
452:
443:
431:
421:
291:automatic ticket gates
272:Community Rail Network
137:automatic ticket gates
70:; 12 years ago
904:raildeliverygroup.com
854:raildeliverygroup.com
739:raildeliverygroup.com
684:"Routeing Guide Data"
599:raildeliverygroup.com
570:"Rail Delivery Group"
548:"Rail Delivery Group"
527:raildeliverygroup.com
319:Further information:
204:National Fares Manual
109:British rail industry
1447:Railway associations
1094:communityrail.org.uk
850:"Travelling by rail"
834:"Serco loses NRES".
764:atoctravelagents.org
378:improve this section
342:action at the time.
327:Disability Rights UK
280:refuge accommodation
259:Transport for London
1342:. Watford Observer.
900:"Rail Staff Travel"
735:"RDG accreditation"
709:"The Value of Time"
624:railsupplygroup.org
338:, which was taking
314:contactless payment
165:schemes. ATOC also
68:10 August 2012
34:
1327:. londonworld.com.
1300:Brookes, Stephen.
1194:. 1 December 2022.
814:nationalrail.co.uk
713:modernrailways.com
241:RDG owns both the
103:), previously the
1386:. 31 October 2023
810:"About this site"
414:
413:
406:
93:
92:
16:(Redirected from
1469:
1418:
1413:
1412:
1410:Official website
1396:
1395:
1393:
1391:
1376:
1370:
1369:
1367:
1365:
1350:
1344:
1343:
1335:
1329:
1328:
1320:
1314:
1313:
1311:
1309:
1297:
1291:
1290:
1288:
1286:
1271:
1265:
1264:
1262:
1260:
1249:
1243:
1242:
1230:
1224:
1223:
1216:
1210:
1209:
1202:
1196:
1195:
1184:
1178:
1177:
1169:
1163:
1162:
1160:
1152:
1146:
1145:
1138:
1132:
1131:
1123:
1117:
1116:
1113:railadvent.co.uk
1104:
1098:
1097:
1096:. 22 March 2023.
1086:
1080:
1079:
1067:
1061:
1060:
1058:
1056:
1045:
1039:
1038:
1036:
1034:
1019:
1013:
1012:
1010:
1008:
994:
988:
987:
985:
983:
972:
966:
965:
963:
961:
946:
940:
939:
937:
935:
921:
915:
914:
912:
910:
896:
890:
889:
887:
885:
871:
865:
864:
862:
860:
846:
840:
839:
831:
825:
824:
822:
820:
806:
800:
799:
797:
795:
781:
775:
774:
772:
770:
756:
750:
749:
747:
745:
731:
725:
724:
722:
720:
705:
699:
698:
696:
694:
680:
674:
673:
666:
660:
659:
657:
655:
641:
635:
634:
632:
630:
616:
610:
609:
607:
605:
591:
585:
584:
582:
580:
566:
560:
559:
557:
555:
544:
538:
537:
535:
533:
519:
510:
509:
507:
505:
500:. 10 August 2012
488:
457:
446:
434:
424:
419:In Germany, the
409:
402:
398:
395:
389:
358:
350:
78:
76:
71:
42:
35:
21:
1477:
1476:
1472:
1471:
1470:
1468:
1467:
1466:
1422:
1421:
1408:
1407:
1404:
1399:
1389:
1387:
1378:
1377:
1373:
1363:
1361:
1352:
1351:
1347:
1337:
1336:
1332:
1322:
1321:
1317:
1307:
1305:
1299:
1298:
1294:
1284:
1282:
1273:
1272:
1268:
1258:
1256:
1251:
1250:
1246:
1232:
1231:
1227:
1218:
1217:
1213:
1204:
1203:
1199:
1186:
1185:
1181:
1171:
1170:
1166:
1158:
1154:
1153:
1149:
1140:
1139:
1135:
1125:
1124:
1120:
1106:
1105:
1101:
1088:
1087:
1083:
1069:
1068:
1064:
1054:
1052:
1047:
1046:
1042:
1032:
1030:
1028:ianvisits.co.uk
1021:
1020:
1016:
1006:
1004:
996:
995:
991:
981:
979:
974:
973:
969:
959:
957:
956:. 8 August 2019
948:
947:
943:
933:
931:
923:
922:
918:
908:
906:
898:
897:
893:
883:
881:
873:
872:
868:
858:
856:
848:
847:
843:
833:
832:
828:
818:
816:
808:
807:
803:
793:
791:
783:
782:
778:
768:
766:
760:"Accreditation"
758:
757:
753:
743:
741:
733:
732:
728:
718:
716:
707:
706:
702:
692:
690:
682:
681:
677:
668:
667:
663:
653:
651:
649:Companies House
643:
642:
638:
628:
626:
618:
617:
613:
603:
601:
593:
592:
588:
578:
576:
568:
567:
563:
553:
551:
546:
545:
541:
531:
529:
521:
520:
513:
503:
501:
497:Companies House
490:
489:
485:
481:
464:
410:
399:
393:
390:
375:
359:
348:
323:
295:ticket machines
267:
194:
154:
141:ticket machines
74:
72:
69:
28:
23:
22:
15:
12:
11:
5:
1475:
1473:
1465:
1464:
1459:
1454:
1449:
1444:
1439:
1434:
1424:
1423:
1420:
1419:
1403:
1402:External links
1400:
1398:
1397:
1371:
1345:
1330:
1315:
1292:
1266:
1244:
1225:
1211:
1197:
1179:
1164:
1147:
1133:
1118:
1099:
1081:
1062:
1040:
1014:
1002:railcard.co.uk
989:
967:
941:
916:
891:
866:
841:
826:
801:
789:unicard-uk.com
776:
751:
726:
715:. 27 June 2019
700:
675:
661:
645:"ATOC Limited"
636:
611:
586:
561:
539:
511:
482:
480:
477:
476:
475:
470:
463:
460:
412:
411:
362:
360:
353:
347:
344:
266:
263:
193:
190:
153:
150:
91:
90:
84:
80:
79:
66:
62:
61:
58:
54:
53:
51:Rail transport
48:
44:
43:
26:
24:
14:
13:
10:
9:
6:
4:
3:
2:
1474:
1463:
1460:
1458:
1455:
1453:
1450:
1448:
1445:
1443:
1440:
1438:
1435:
1433:
1430:
1429:
1427:
1417:
1411:
1406:
1405:
1401:
1385:
1381:
1375:
1372:
1360:
1356:
1349:
1346:
1341:
1334:
1331:
1326:
1319:
1316:
1303:
1296:
1293:
1281:
1277:
1270:
1267:
1254:
1248:
1245:
1240:
1236:
1229:
1226:
1221:
1215:
1212:
1207:
1201:
1198:
1193:
1189:
1183:
1180:
1175:
1168:
1165:
1157:
1151:
1148:
1143:
1137:
1134:
1129:
1122:
1119:
1114:
1110:
1103:
1100:
1095:
1091:
1085:
1082:
1077:
1073:
1066:
1063:
1050:
1044:
1041:
1029:
1025:
1018:
1015:
1003:
999:
993:
990:
977:
971:
968:
955:
951:
945:
942:
930:
926:
920:
917:
905:
901:
895:
892:
880:
876:
870:
867:
855:
851:
845:
842:
837:
830:
827:
815:
811:
805:
802:
790:
786:
780:
777:
765:
761:
755:
752:
740:
736:
730:
727:
714:
710:
704:
701:
689:
688:data.atoc.org
685:
679:
676:
671:
665:
662:
650:
646:
640:
637:
625:
621:
615:
612:
600:
596:
590:
587:
575:
571:
565:
562:
549:
543:
540:
528:
524:
518:
516:
512:
499:
498:
493:
487:
484:
478:
474:
471:
469:
466:
465:
461:
459:
456:
455:
448:
445:
441:In Spain the
439:
438:
433:
428:
423:
417:
408:
405:
397:
387:
383:
379:
373:
372:
368:
363:This section
361:
357:
352:
351:
345:
343:
341:
337:
333:
328:
322:
317:
315:
311:
306:
304:
300:
296:
292:
287:
285:
281:
275:
273:
264:
262:
260:
254:
252:
248:
244:
243:National Rail
239:
237:
233:
232:subcontracted
229:
225:
220:
218:
214:
213:travel agents
210:
206:
205:
200:
191:
189:
187:
183:
179:
175:
170:
168:
164:
160:
151:
149:
146:
142:
138:
134:
133:National Rail
130:
126:
120:
118:
114:
110:
106:
102:
98:
89:, England, UK
88:
85:
81:
67:
63:
59:
55:
52:
49:
45:
41:
36:
30:
19:
1388:. Retrieved
1384:The Guardian
1383:
1374:
1362:. Retrieved
1358:
1348:
1333:
1318:
1306:. Retrieved
1295:
1283:. Retrieved
1280:Daily Mirror
1279:
1269:
1257:. Retrieved
1247:
1238:
1228:
1214:
1200:
1191:
1182:
1167:
1150:
1136:
1121:
1112:
1102:
1093:
1084:
1076:mirror.co.uk
1075:
1065:
1053:. Retrieved
1043:
1031:. Retrieved
1027:
1017:
1005:. Retrieved
1001:
992:
980:. Retrieved
970:
958:. Retrieved
953:
944:
932:. Retrieved
928:
919:
907:. Retrieved
903:
894:
882:. Retrieved
879:plusbus.info
878:
869:
857:. Retrieved
853:
844:
835:
829:
817:. Retrieved
813:
804:
792:. Retrieved
788:
779:
767:. Retrieved
763:
754:
742:. Retrieved
738:
729:
717:. Retrieved
712:
703:
691:. Retrieved
687:
678:
664:
652:. Retrieved
639:
627:. Retrieved
623:
614:
602:. Retrieved
598:
589:
577:. Retrieved
564:
552:. Retrieved
542:
530:. Retrieved
526:
502:. Retrieved
495:
486:
449:
440:
418:
415:
400:
391:
376:Please help
364:
324:
307:
303:fare evasion
288:
276:
268:
255:
240:
221:
202:
195:
174:Network Rail
171:
155:
145:fare evasion
121:
117:High Speed 2
113:Network Rail
104:
100:
96:
94:
83:Headquarters
29:
976:"Interrail"
629:11 December
437:Mofair e.V.
394:August 2023
336:trade union
265:Initiatives
57:Predecessor
1426:Categories
1390:31 October
1364:31 October
929:seat61.com
620:"About us"
595:"About us"
479:References
75:2012-08-10
1055:22 August
1033:22 August
1007:22 August
982:21 August
960:21 August
934:22 August
909:22 August
884:22 August
859:22 August
819:22 August
794:21 August
769:21 August
744:22 August
719:21 August
693:22 August
654:13 August
604:13 August
579:21 August
554:21 August
532:21 August
365:does not
247:Interrail
217:Trainline
129:Interrail
107:, is the
1359:BBC News
1239:nfcw.com
1192:BBC News
954:BBC News
504:7 August
462:See also
251:Railcard
163:railcard
47:Industry
386:removed
371:sources
236:PlusBus
186:HS2 Ltd
167:lobbied
152:History
73: (
65:Founded
1308:7 July
1285:7 July
1259:7 July
340:strike
334:(RMT)
209:ORCATS
87:London
1159:(PDF)
228:Serco
1392:2023
1366:2023
1310:2023
1287:2023
1261:2023
1057:2023
1035:2023
1009:2023
984:2023
962:2023
936:2023
911:2023
886:2023
861:2023
836:Rail
821:2023
796:2023
771:2023
746:2023
721:2023
695:2023
656:2018
631:2018
606:2018
581:2023
556:2023
534:2023
506:2023
369:any
367:cite
293:and
230:was
139:and
131:and
115:and
95:The
380:by
101:RDG
1428::
1382:.
1357:.
1278:.
1237:.
1190:.
1111:.
1092:.
1074:.
1026:.
1000:.
952:.
927:.
902:.
877:.
852:.
812:.
787:.
762:.
737:.
711:.
686:.
647:.
622:.
597:.
572:.
525:.
514:^
494:.
261:.
1394:.
1368:.
1312:.
1289:.
1263:.
1241:.
1115:.
1078:.
1059:.
1037:.
1011:.
986:.
964:.
938:.
913:.
888:.
863:.
823:.
798:.
773:.
748:.
723:.
697:.
658:.
633:.
608:.
583:.
558:.
536:.
508:.
429:(
407:)
401:(
396:)
392:(
388:.
374:.
99:(
77:)
20:)
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.
