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practice ‘good’ in all areas. The service was eventually rated ‘good’ again by the CQC in
October 2018, but inspectors again said it needed to do more and rated it ‘requires improvement’ for services for people with long term conditions. This contract ended in 2019 after a short extension, as the NHS merged it with another local GP practice.
239:
because “patients were at risk of harm because systems and processes were not in place to keep them safe”. Inspectors returned in
February 2016 and found improvements, and again in August 2016 when a ‘desk based’ inspection based on information the company provided was deemed sufficient to rate the
295:
after 35 patients were not tested within two weeks of their GP referrals during April and July. In 2017, Surrey's CCGs split the contract again and procured elements of it separately, with Virgin Care awarded some adult community services in the Surrey Heath CCG and North East
Hampshire and Farnham
391:
service providers, had jointly bid for the contract. They contested the decision to award a contract to Virgin Care on the grounds that the
Council had not properly followed the procurement process. The High Court upheld the Trusts' concern and concluded that the procurement decision should be set
322:
In that year, the services provided were reported to include two community hospitals, outpatients' clinics, and school nursing and immunisation services. The organisation's contract was extended to 2027, taking it to the full 10 year term, at a slightly reduced £54.5m as a result of two services
374:
process which led to another provider winning an £82 million three-year children's community services contract. The lawsuit was settled out of court with a £328,000 payment to Virgin Care, resulting in some controversy. This included a petition signed by over 100,000 people addressed to
Richard
268:
for about 38,000 people with long-term health conditions in East
Staffordshire in March 2015, known as the "Improving Lives" programme. The commissioners, East Staffordshire Clinical Commissioning Group, said the programme was "focused on supporting the residents across East Staffordshire with
211:
Contrary to reports, the Virgin Care group has not made a profit to date. If and when I could take a dividend from Virgin Care (which would make us a profit over and above our overall investment), I will invest 100% of that money back into helping NHS patients young and old, with our frontline
331:
In 2016, the company won a five-year contract from West
Lancashire CCG to provide adult community health services and urgent care services across the area. Commissioners said that the contract would lead to more "joined up" care. In May 2021, the service was rated good by the CQC in its first
315:
in 2016. This included running adult social work services, something that had not been done by a commercial organisation in the UK before. Forty-three social workers were transferred to the company. The service experienced significant IT issues during its first three months of operation which
207:
Over the last 50 years, I have been fortunate to build many successful companies and do not want or intend to profit personally from the NHS. Indeed, I have invested millions in Virgin Care to help it transform its services for the better and to improve both the patient and employee
1439:
178:
Until
October 2012, each GP provider company was 50% owned by the surgery GPs and 50% by Virgin, and these companies were run by a board consisting of locally elected GPs and one Virgin representative. 358 surgeries were listed as being involved in mid-2012.
37:
186:. Following this change, the company made bids for contracts put out by these clinical commissioning groups, NHS England and local authorities, and has contracts stretching for more than a decade with a total potential value (as of 2018) of £2bn.
323:
being brought back in house. Councillor Rob
Appleyard told a scrutiny panel meeting that awarding the contract was "not universally accepted" and there was "continual distrust", but "Covid was the making of the relationship with Virgin Care".
198:
The company claimed in 2018 to have never made a profit overall from its NHS services, and that it has invested its own money into the business, although accounts show that individual parts of the Group with NHS contracts have made profits.
1065:
189:
In
December 2021, the company was acquired for an undisclosed sum by Twenty20 Capital, a privately-owned investor in companies that provide workforce management and recruitment services. It was immediately rebranded as HCRG Care Group.
379:, who claimed that the NHS is already "underfunded" without having to make payments to private health companies. Virgin Care stated that the money would be invested in services, rather than paid out to Virgin Group or Richard Branson.
344:, were transferred to Virgin Care by Swale CCG and Dartford, Gravesham and Swanley CCG in January 2016 in a contract worth £18 million a year for the seven years from April 2016, with an option to extend by a further three years.
273:
published in October 2019 rated the service 'good'. Virgin Care terminated its role as prime provider on 12 October 2018 after an 18-month-long dispute and went on to terminate the remaining part of the contract in May 2019.
156:
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In December 2021, the company's press release said: “Neither Virgin, nor its founder, has ever taken a penny from the business, committing instead to reinvest any returns back into the company and its frontline services."
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on the grounds that it would destabilise the NHS in Lancashire, that the gap between the two bids was only 0.07%, and that the council was helping to privatise the delivery of key NHS services.
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In October 2012 the company announced that it would be taking over all jointly owned GP-provider companies, in order to avoid any conflict of interest arising in respect of contracts with
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387:(LCC) planned to award Virgin Care a five-year £104m contract in 2017 to provide public health services for children aged 0 to 19. Two Lancashire-area NHS Trusts, who were the
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1494:"'The NHS is under severe financial pressure, it cannot afford to lose this money': Nearly 50,000 people urge Virgin Care to return £328,000 Surrey contract dispute payout"
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aside. In 2018, after LCC had re-evaluated the bids, in a process overseen by an independent panel of experts, it again chose Virgin Care. The decision was criticised by
429:
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Branson and Virgin Care, demanding that they "return the NHS’s money, and never sue the NHS again", as well as criticism in Parliament from Shadow Health Secretary
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235:, at the Lyme Regis Centre, for five years. When the service was inspected by the regulator in August 2015, the Minor Injuries unit was found “not safe” by the
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from 2012 until 2017. This includes the Jarvis Breast Centre in Guildford, which in October 2014 was subject to an investigation by North West Surrey
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In 2021, as a result of this contract the company's Managing Director was noted to have been given a seat on the BSW Partnership Board.
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resulted in the cancellation of patient appointments, correspondence not being sent out and problems with updating patient records.
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Have the lessons from Lancashire Care NHS FT & Blackpool Teaching Hospitals NHS FT v Lancashire County Council been learnt?
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361:'s decision to award health and social care contracts to Virgin Care. The court allowed Virgin Care to keep the contract.
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In early 2017, Virgin Care began legal proceedings against NHS England, Surrey County Council and the county's six
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662:"Virgin Care Services: no corporation tax paid as profits from NHS contracts rise to £8m on £200m turnover"
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is a private provider of community health and social services in parts of the UK, commissioned by the
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CCG areas, as well as continuing to operate community dental services and wheelchair services.
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1294:"Virgin Care secures three-year extension for health services in BANES costing £54m a year"
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1114:"Virgin Care wins £700m contract to run health services in Bath and North East Somerset"
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In September 2019, the company was awarded an £85m contract to run a joint project with
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long-term health conditions and older people who need extra support". A report by the
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1563:"Council strips contract from NHS trusts and hands it to Virgin after High Court row"
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The company won a seven-year £700m prime provider contract to run health services in
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The company won a seven-year contract worth £270 million for providing long-term and
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1432:"Judge says Virgin Care award did not comply with law but refuses to halt process"
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774:"The care provider contract for this medical centre is set to end in January"
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1524:"Why it's wrong to say we sued the NHS because we lost a contract in Surrey"
1205:"Virgin Care 'asked staff not to report safety concerns' to health watchdog"
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in 2010, and by 2012 it was a separate company under the Virgin Care brand.
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1263:"Health chiefs set to consider renewing £54m a year Virgin Care contract"
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1058:"Virgin Care wins £85m joint community services project with NHS Trust"
834:"Improving Lives - NHS East Staffordshire Clinical Commissioning Group"
125:
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In October 2012, a mother of two children mounted a challenge in the
288:
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1463:"Virgin Care to Sue NHS Over Children's Community Services Contract"
514:"Virgin awarded almost £2bn of NHS contracts in the past five years"
1304:
from the original on 12 November 2021 – via Internet Archive.
970:"Virgin clinic probed over 'large number' of waiting time breaches"
287:
Virgin Care won a contract to provide community health services in
154:
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1400:"Mother challenges Virgin Care takeover of mental health service"
104:
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Bath and North East Somerset, Swindon and Wiltshire Partnership
1178:"Social workers transferred to Virgin Care under landmark deal"
256:
under a £6 million contract for three years from April 2012.
1373:"Virgin Care takes over Sheppey and Sittingbourne hospitals"
340:
Community services in part of Kent, previously provided by
231:
In 2012, Virgin Care won a contract to provide services in
1088:"New Adult Community Service contract goes live in Surrey"
921:"Virgin Care ends Staffordshire health contract over cost"
804:"Watchdog demands urgent meeting with Virgin over Mayday"
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895:"Virgin Care terminates £270m prime provider role"
631:"Virgin Care and supporting a free, efficient NHS"
430:Blackpool Teaching Hospitals NHS Foundation Trust
2506:Timeline of Richard Branson's business ventures
1203:Amanda Cameron; Tristan Cork (6 October 2017).
1145:"Controversial 'Virgin Care' contract approved"
1028:"Virgin Care and NHS partner win £85m contract"
692:"Virgin Care taken over by private equity firm"
1552:, published 22 May 2019, accessed 31 July 2023
1534:on 11 April 2021 – via Internet Archive.
951:North West Surrey Clinical Commissioning Group
1620:
163:The company originated in around 2007 as the
8:
1251:on 2 June 2021 – via Internet Archive.
997:"Virgin agrees contract extension in Surrey"
29:
2596:Health care companies of the United Kingdom
135:, the company became majority-owned by the
1648:
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1613:
1605:
714:"Virgin Care wins medical centre contract"
342:Kent Community Health NHS Foundation Trust
202:Sir Richard Branson wrote in January 2018:
35:
28:
2586:Health care companies established in 2010
694:. Health Service Journal. 6 December 2021
1244:. 28 May 2021. p. 2. Archived from
407:Private healthcare in the United Kingdom
212:employees deciding how best to spend it.
147:and rebranded under its current name.
444:
418:
143:. In December 2021, it was acquired by
784:from the original on 29 September 2019
754:from the original on 29 September 2019
2581:British companies established in 2010
1473:from the original on 13 November 2018
1379:from the original on 14 November 2018
1273:from the original on 11 November 2021
1157:from the original on 14 November 2018
1124:from the original on 14 November 2018
901:from the original on 14 November 2018
874:from the original on 29 November 2020
370:, claiming there were defects in the
7:
2546:
1504:from the original on 6 November 2019
1412:from the original on 25 October 2018
1292:Sumner, Stephen (11 November 2021).
1215:from the original on 25 October 2018
1184:from the original on 25 October 2018
1038:from the original on 1 December 2020
976:from the original on 25 October 2018
814:from the original on 25 October 2018
724:from the original on 25 October 2018
625:
623:
493:from the original on 2 November 2018
463:from the original on 25 October 2018
426:Lancashire Care NHS Foundation Trust
171:. A majority share was purchased by
1492:Isabel Dobinson (8 December 2017).
1442:from the original on 8 January 2018
1143:Ashley Cowburn (11 November 2016).
1112:Amanda Cameron (10 November 2016).
672:from the original on 27 August 2019
553:"Twenty20 Capital buys Virgin Care"
532:from the original on 20 August 2021
301:Frimley Health NHS Foundation Trust
1068:from the original on 20 April 2021
844:from the original on 16 April 2021
660:Gallagher, Paul (8 January 2018).
641:from the original on 5 August 2020
551:Simons, Graham (3 December 2021).
25:
2601:Private providers of NHS services
1352:from the original on 25 July 2021
1322:from the original on 24 July 2021
1026:Clover, Ben (20 September 2019).
1007:from the original on 30 July 2020
968:Sophie Barnes (27 October 2014).
512:Osborne, Hilary (5 August 2018).
2545:
2532:
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1573:from the original on 7 June 2020
893:Rebecca Thomas (31 March 2015).
1398:Diane Taylor (7 October 2012).
1371:John Nurden (13 January 2016).
1461:Chris Morris (14 March 2017).
995:Moore, Alison (1 March 2018).
1:
2591:2021 mergers and acquisitions
1530:. 1 June 2019. Archived from
1176:Alex Turner (26 April 2017).
603:"Introducing HCRG Care Group"
368:clinical commissioning groups
184:clinical commissioning groups
167:division of property company
313:Bath and North East Somerset
307:Bath and North East Somerset
293:Clinical Commissioning Group
124:and by local authorities in
1316:"National Health Executive"
744:"Lyme Regis Medical Centre"
254:Croydon University Hospital
227:Lyme Regis Medical Practice
2617:
1235:"Partnership Board Agenda"
972:. Health Service Journal.
897:. Health Service Journal.
244:Croydon Urgent Care Centre
2527:
1761:Virgin Australia Holdings
1567:National Health Executive
385:Lancashire County Council
139:in 2010 and was known as
34:
2168:Festival (North America)
79:2007 (as Assura Medical)
2494:"Dirty tricks" campaign
557:Health & Protection
271:Care Quality Commission
237:Care Quality Commission
122:National Health Service
2519:Virgin Earth Challenge
2468:Stephen Clarke-Willson
1032:Health Service Journal
1001:Health Service Journal
718:Health Service Journal
215:
160:
2251:Mobile (South Africa)
2231:Media Television (UK)
1064:. 23 September 2019.
720:. 26 September 2012.
204:
158:
2266:Money (South Africa)
2158:Festival (Australia)
1888:Virgin Media Ireland
1342:"Bickerstaffe House"
1318:. 23 November 2016.
957:on 7 September 2014.
838:eaststaffsccg.nhs.uk
810:. 21 November 2013.
359:Devon County Council
248:Virgin Care ran the
2500:Losing My Virginity
2366:Virgin Radio France
1569:. 18 October 2018.
1438:. 19 October 2012.
1269:. 9 November 2021.
637:. 12 January 2018.
159:Logo as Virgin Care
131:Founded in 2007 as
31:
2423:Travel City Direct
2236:Mobile (Australia)
2163:Festival (England)
2106:Tigerair Australia
1804:Virgin Music Group
1180:. Community Care.
260:East Staffordshire
161:
2563:
2562:
2451:
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2321:Racing (Electric)
808:insidecroydon.com
483:"Virgin Care Ltd"
377:Jonathon Ashworth
278:Current contracts
115:
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16:(Redirected from
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1940:
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1809:Caroline Records
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1598:Official website
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1375:. Kent on line.
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2241:Mobile (France)
2226:Megastores (UK)
2094:Connect Airways
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1876:Virgin Media UK
1871:Virgin Media O2
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1150:The Independent
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118:HCRG Care Group
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30:HCRG Care Group
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2391:CrossCountry
2276:Virgin Music
2261:Mobile (USA)
2116:Digital Help
1921:Saudi Arabia
1749:Roof Gardens
1637:Virgin Group
1575:. Retrieved
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487:NHS For Sale
486:
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332:inspection.
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266:elderly care
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169:Assura Group
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84:Headquarters
54:Company type
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2433:V Australia
2406:Open Access
2326:Racing (F1)
2256:Mobile (UK)
2208:Interactive
2193:Health Bank
2138:Electronics
1528:Virgin Care
1508:14 November
1477:14 November
1416:14 November
1383:14 November
1277:10 November
1219:14 November
1188:14 November
1161:14 November
1128:14 November
1092:Virgin Care
980:14 November
905:14 November
818:14 November
778:Dorset Echo
728:14 November
666:inews.co.uk
578:"Portfolio"
497:14 November
467:14 November
457:Virgin Care
372:procurement
348:Legal cases
250:Urgent Care
208:experience.
141:Virgin Care
70:social care
66:Health care
49:Virgin Care
2570:Categories
2473:Nik Powell
2443:Virgin.net
2416:West Coast
2396:East Coast
2344:Radio (UK)
2306:Radio Free
2271:Money (US)
2221:Little Red
2216:Limousines
2188:Green Fund
2143:Virgin EMI
1893:Television
1819:V2 Records
1799:Megastores
1544:Daly, A.,
1500:. Surrey.
1408:. London.
931:12 January
878:12 January
848:12 January
698:22 January
612:6 December
587:6 December
562:6 December
439:References
355:High Court
252:Centre at
57:Subsidiary
2513:(charity)
2428:Vacations
2381:Trainline
2203:Hyperloop
2006:Vancouver
1971:Kitchener
1846:Australia
1766:Australia
1727:Las Vegas
1693:transport
1652:Lifestyle
1498:getSurrey
1469:. Derby.
1446:7 January
1267:Bath Echo
676:27 August
645:27 August
536:27 August
526:0261-3077
389:incumbent
2539:Category
2301:Produced
2212:Limobike
2011:Victoria
1991:Edmonton
1986:Winnipeg
1961:Montreal
1771:Regional
1712:Galactic
1705:Holidays
1700:Atlantic
1691:Travel /
1571:Archived
1502:Archived
1471:Archived
1440:Archived
1410:Archived
1377:Archived
1350:Archived
1320:Archived
1302:Archived
1271:Archived
1213:Archived
1182:Archived
1155:Archived
1122:Archived
1066:Archived
1036:Archived
1005:Archived
974:Archived
925:BBC News
899:Archived
872:Archived
842:Archived
812:Archived
782:Archived
752:Archived
722:Archived
670:Archived
639:Archived
530:Archived
491:Archived
461:Archived
401:See also
357:against
62:Industry
44:Formerly
2553:Commons
2349:Classic
2281:Nigeria
2153:Express
2111:Digital
2084:Cinemas
2079:Charter
2054:America
2038:Romania
2033:Lebanon
2001:Kelowna
1996:Calgary
1981:Windsor
1966:Toronto
1956:Halifax
1952:Canada
1909:Ireland
1867:Connect
1814:Records
1783:Voyages
1778:Oceanic
1754:Ulusaba
1739:Natirar
1722:Chicago
1677:Voucher
1356:24 July
1326:24 July
151:History
126:England
100:Website
76:Founded
2511:Unite
2456:People
2386:Trains
2359:Xtreme
2354:Groove
2316:Oüi FM
2198:Heaven
2183:Gaming
2148:Energy
2121:Drinks
2089:Comics
2064:Brides
2047:Former
2028:Turkey
1976:London
1916:Poland
1912:Kuwait
1744:Necker
1717:Hotels
1659:Active
1645:Assets
1577:7 June
1097:1 June
1072:1 June
635:Virgin
607:Virgin
524:
394:UNISON
289:Surrey
283:Surrey
233:Dorset
194:Profit
2487:Other
2371:Samoa
2286:Orbit
2178:Games
2173:Films
2131:Vodka
2099:Flybe
2059:Books
2023:Dubai
2018:Italy
1939:Radio
1905:Chile
1881:O2 UK
1858:Media
1832:Money
1792:Music
1682:Wines
1249:(PDF)
1238:(PDF)
413:Notes
92:Owner
2296:Play
2126:Cola
2074:Care
2069:Cars
1928:Plus
1579:2020
1510:2018
1479:2018
1448:2018
1418:2018
1385:2018
1358:2021
1328:2021
1279:2021
1221:2018
1190:2018
1163:2018
1130:2018
1099:2020
1074:2020
1044:2019
1013:2019
982:2018
933:2021
907:2018
880:2021
850:2021
820:2018
790:2019
760:2019
730:2018
700:2022
678:2019
647:2019
614:2021
589:2021
564:2021
538:2019
522:ISSN
499:2018
469:2018
428:and
336:Kent
109:.com
2438:Vie
2411:USA
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1673:Red
105:www
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1948:UK
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