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Among the cross-cultural studies of websites there are those that look specifically at the use of culturally adapted images and product representations, the use of human representations, differences in brand logos and tag lines, different colour schemes, navigation, trust-building web strategies in
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Similarly to multivariate testing it involves testing combinations of alternative components of a website in a live environment. The number of combinations which can be run at the same time is limited only by the time it would take to collect a statistically significant sample of visitors and
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Cultural multivariate testing takes this body of research one step further by providing live statistical data for any given industry sector and geographical context without the limitations of setting up an artificial experiment environment which could impact on the user’s responses.
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Evidence is found that local country web sites reflect the cultural values of the country of their origin, while international companies adapt their foreign websites to the cultural values of the target country, but this adaptation is not yet extensive.
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the online shopping context, as well as many other website components and overall website look and feel. The studies confirm the existence of measurable differences in appeal, effectiveness and usability of websites between countries.
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Cultural multivariate testing method is a recent addition to an existing body of research supporting the view that cultural tailoring is a significant factor in international website design contributing to its commercial success.
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Sia, Choon Ling; Lim, Kai H.; Leung, Kwok; Lee, Matthew K.O; Huang, W. W.; and
Benbasat, Izak. (2009) "Web Strategies to Promote Internet Shopping: Is Cultural-Customization Needed?" MIS Quarterly, (33: 3) pp.
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Singh, N., Furrer O., & Massimilaino O. (2004) “To
Localize or to Standardize on the Web: Empirical Evidence from Italy, India, Netherlands, Switzerland, and Spain”, Multinational Business Review, 12(1),
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Cyr, D., Head, M., Larios, H., (2010) “Colour appeal in website design within and across cultures: A multi-method evaluation,” International
Journal of Human–Computer Studies, 2010, Vol. 68, No. 1–2, pp.
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Würtz, E. (2005) “A cross-cultural analysis of websites from high-context cultures and low-context cultures”, Journal of
Computer-Mediated Communication, 11 (1), article 13. Retrieved Nov 26, 2010, from
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Singh, N., H. Zhao, and X. Hu, "Analyzing the
Cultural Content of Web Sites: A Cross-National Comparison of China, India, Japan, and US," International Marketing Review, Vol. 22, No. 2: 129–146, 2005.
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Luna, D., Peracchio L.A.; de Juan, M. D., (2002) “Cross-cultural and cognitive aspects of Web site navigation”, Academy of
Marketing Science. Journal; 30, 4; ABI/INFORM Global, pg. 397.
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Singh, N., V. Kumar, and D. Baack (2005) "Adaptation of
Cultural Content: Evidence from B2C E-Commerce Firms", European Journal of Marketing, Vol. 39, No. 1/2: 71–86.
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Cyr, D., Head, M., Larios, H., and Pan, B. (2009) "Exploring Human Images in
Website Design: A Multi-Method Approach," MIS Quarterly, (33: 3) pp. 530–566.
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Jong Woo Jun, Hyung-Seok Lee, (2007) “Cultural differences in brand designs and tagline appeals” . International
Marketing Review. Vol. 24, Iss. 4, 474.
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A test is usually designed to measure a specific goal, such as newsletter sign-up or completing an online purchase (so-called
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