319:
members were 'fit and proper' "had not been carried out" and there was no evidence of references having been taken up during recruitment or that insolvency and bankruptcy searches were done. Cygnet commissioned a corporate governance review by an independent person and took action to make improvements. In response to the CQC review, Cygnet said in a letter published by the BMJ that, following checks verified by lawyers, it was satisfied it was fully compliant and there were no issues around directors' capability, experience, or qualifications.
887:"Secret filming reveals abuse of disabled and autistic patients. Earlier this month Sean McNulty, a member of staff at Newbus Grange, was jailed for abusing and ill-treating residents. Sentencing him to two years and eight months in prison Judge Peter Armstrong said he was a "sadistic bully". CCTV footage had shown McNulty punching, kicking or slapping one patient 15 times"
247:. They closed the hospital and reported the mistreatment to Essex Police. This included people who they believed witnessed the alleged incidents and failed to report them. This was also one of four inpatient units which were previously operated by the Danshell Group and acquired by the company in 2018. All four were condemned by the CQC.
172:, which operates a tier 4 child and adolescent mental health service because of concerns about the use of seclusion and segregation. The company announced in November 2017 that it would no longer provide children and adolescents' mental health services in its regional psychiatric intensive care unit at Cygnet Hospital
231:
Peter
Armstrong described McNulty as a, "sadistic bully", McNulty was found in CCTV footage punching, kicking or slapping one patient 15 times. This was one of four inpatient units which were previously operated by the Danshell Group and acquired by the company in 2018. All four were condemned by the CQC.
180:
for failing to make "required notifications" of patient safety incidents were issued by the CQC after an "urgent" inspection in
November 2017. The Cygnet Hospital Godden Green was restricted to eight admissions. It was said that staff were "often reliant on police intervention" to manage incidents in
230:
by staff through "inappropriate techniques" at Cygnet Newbus Grange hospital, in
Darlington. That was the sixth time in 2019 that the CQC found a mental health unit that Cygnet runs inadequate. Sean McNulty, who worked at Newbus Grange, was imprisoned for abuse and ill-treatment of residents. Judge
198:
Cygnet
Woodrow House, a care home for people with learning disabilities and autism, was rated outstanding by the CQC in March 2020. Inspectors said there was "an excellent understanding of seeing each person as an individual, with their own social and cultural diversity, values and beliefs". Cygnet
113:
It has 150 services, operating across 14 different service lines and has a workforce of nearly 11,000 people. Following a consultation with its staff and stakeholders, in May 2023 the company announced it had developed its brand into health care and social care divisions, with an overarching Cygnet
318:
After an assessment of its leadership CQC inspectors said they could not find a "clear line of accountability" across the provider's 140 locations. They said most of the company's services were rated as "good" and some as "outstanding". They found that checks to make sure the directors and board
326:
that it would not tolerate its repeated service failures in the dozen sites which are directly commissioned by NHSE. In August 2021 it was warned to make rapid improvement actions, which "includes halting further growth plans, while they focus on rapidly delivering patient safety improvements".
199:
Sherwood House, a learning disability hospital, and
Sherwood Lodge, a specialist rehabilitation mental health hospital, were rated outstanding by the CQC in May 2019, with inspectors noting that staff followed best practice and people using the service were treated with compassion and kindness.
185:
beds at Godden Green in 2019 were paused after three incidents at the hospital. The CQC issued two warning notices around safe care and treatment, and good governance. In July 2019 the CQC imposed two requirement notices – relating to safe medicines management and having a permanent registered
307:, was rated "inadequate" in just over a year the company accused the CQC of publishing an "inaccurate picture". The CQC found three-quarters of nursing staff at the Clinic, which provides treatment for 28 female patients with
102:
is an independent provider of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.
186:
manager - in place on the Godden Green hospital but lifted the restriction on the number of admissions. In
October 2020 the child and adolescent mental health unit at Godden Green was closed down by the
273:
Cygnet was the subject of a BBC investigation that found that staff within an inpatient unit previously operated by the
Danshell Group, had been taunting, provoking and scaring vulnerable people.
1016:
812:
373:
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886:
474:
966:
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606:
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676:
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280:
was placed in special measures in
September 2019 and admissions to Cygnet Acer Clinic were suspended. At that point Newbus Grange hospital in
930:
518:
336:
181:
the hospital, and were not always competent and skilled. It was rated good after an inspection in
February 2018. Plans to open 12 CAMHS
401:
122:
438:
1026:
496:
218:
A patient was found with "unexplained injuries", patients had chances to kill themselves and staff were asleep on duty, men with
764:
384:
584:
426:
210:, visited Cygnet St Williams, a neuropsychiatric hospital, after it was awarded a Good rating on its first CQC inspection.
540:
133:
176:. In December 2017, Cygnet Health Care was accused of failing vulnerable young patients Three warning notices and
203:
107:
860:
277:
452:
267:
256:
244:
187:
813:"CQC warns Cygnet Health Care Limited that it is failing to protect the safety and welfare of people"
308:
177:
136:
and a non-executive director of the company, was appointed to lead the healthcare division in 2022.
223:
953:"Cygnet committed to working openly and transparently to deliver safe, effective and quality care"
260:
227:
30:
630:"A Chain Of Private Psychiatric Hospitals Has Been Accused Of Failing Vulnerable Young Patients"
118:
73:
629:
405:
427:
https://www.cygnetgroup.com/wp-content/uploads/2023/10/CYG-01-ServiceDirectory-V90_Web.pdf
182:
156:
In 2017 the CQC raised concerns about the safety and quality of the firm's hospitals in
240:
48:
1010:
126:
791:"Staff at private hospital caught on CCTV kicking and slapping vulnerable patients"
165:
145:
125:
in May 2017, which ordered the merged company to sell one of its hospitals in the
323:
164:. It ordered admissions to be suspended at Knole Ward at the Cygnet Hospital at
952:
838:
353:
304:
297:
281:
270:
because the service was failing to ensure that appropriate records were kept.
207:
67:
121:
in a deal worth £377 million. The deal was referred for investigation by the
967:"NHS England warns provider it 'will not tolerate' further service failures"
312:
169:
157:
40:
293:
289:
475:"Cambian Adult Services Unit Sale To Face In-Depth UK Competition Probe"
263:. Improvements were still required at the CQC inspection in April 2014.
861:"CQC warns Cygnet Health Care Limited that they must make improvements"
563:"Second private hospital stops taking new patients after CQC concerns"
285:
219:
173:
161:
864:
607:"Private provider shuts children's unit after regulators intervene"
84:
348:
239:
In July 2020 the company reported staff at Yew Trees hospital in
677:"Cygnet mental health hospital makes 'significant improvements'"
44:
909:"Sixth Cygnet-run facility placed in 'special measures' by CQC"
266:
In 2013 the CQC issued a warning in respect of Cygnet
Hospital
989:"Mental Health Matters: Serious intervention or empty threat?"
765:"Peter Gibson, MP for Darlington, visits Cygnet St William's"
743:"Private children's unit shut down after CQC safety concerns"
194:
Services for people with learning difficulties and/or autism
243:, which had eight women with learning disabilities, to the
117:
In December 2016 it bought the adult services business of
721:"Private mental health hospital told to improve safety"
655:"Private provider suspected of criminal offence by CQC"
931:"Private provider sees eighth site rated 'inadequate'"
699:"Specialist beds delayed after child welfare concerns"
519:"Trust boss joins 'service failures' private provider"
144:
In 2020 it established an independent advisory board.
439:"Cygnet establishes two divisions as part of rebrand"
79:
66:
54:
36:
26:
1017:Mental health organisations in the United Kingdom
404:. Health Investor. 19 August 2015. Archived from
110:, which acquired it for £205 million in 2014.
315:, were unqualified, and suspended admissions.
303:After its eighth site, Cygnet Acer Clinic in
8:
497:"Competition regulator orders hospital sale"
21:
16:UK private-sector mental healthcare provider
259:(CQC) about staffing levels at Cygnet Wing
933:. Health Service Journal. 15 November 2019
20:
863:. Care Quality Commission. Archived from
815:. Care Quality Commission. Archived from
745:. Health Service Journal. 28 October 2020
657:. Health Service Journal. 2 February 2018
609:. Health Service Journal. 2 November 2017
587:. Health Service Journal. 31 October 2017
585:"Third Cygnet hospital criticised by CQC"
565:. Health Service Journal. 18 October 2017
499:. Health Service Journal. 16 October 2017
991:. Health Service Journal. 31 August 2021
322:In April 2021 the company was warned by
132:Stephen Firn, former chief executive of
969:. Health Service Journal. 30 April 2021
543:. Health Service Journal. 23 March 2021
541:"Daily Insight: Don't lose the lessons"
402:"UHS bolts Alpha Hospitals onto Cygnet"
365:
723:. Health Service Journal. 17 July 2019
701:. Health Service Journal. 4 April 2019
521:. Health Service Journal. 13 July 2022
255:In 2011 the company was warned by the
129:, to counter the loss of competition.
7:
679:. Health Service Journal. 9 May 2018
628:Smith, Patrick (16 December 2017).
337:Mental health in the United Kingdom
14:
1022:Private providers of NHS services
911:. Nursing Times. 13 November 2019
123:Competition and Markets Authority
793:. Independent. 23 September 2020
455:. Insider media. 5 December 2016
477:. London South East. 3 May 2017
453:"Cambian Agrees £377M Disposal"
300:were also in special measures.
1:
284:(see below), Cygnet Hospital
134:Oxleas NHS Foundation Trust
72:Adult services business of
1043:
288:, Cygnet Hospital Wyke in
841:. Care Quality Commission
148:joined it in March 2021.
108:Universal Health Services
839:"Cygnet Wing Blackheath"
1027:Companies based in Kent
354:Care Quality Commission
257:Care Quality Commission
245:Care Quality Commission
226:and complex needs were
188:Care Quality Commission
62:15 rehabilitation sites
276:Cygnet Acer Clinic in
106:It is a subsidiary of
309:personality disorders
224:learning disabilities
178:fixed penalty notices
408:on 23 September 2015
296:and Cygnet Hospital
955:. 15 November 2020.
390:on 31 October 2020.
202:In September 2020,
56:Number of locations
23:
771:. 1 September 2020
769:Cygnet Health Care
381:Cygnet Health Care
292:, Cygnet Hospital
235:Yew Trees hospital
114:as its umbrella.
100:Cygnet Health Care
31:Mental health care
22:Cygnet Health Care
374:"Quality Account"
119:Cambian Group PLC
97:
96:
74:Cambian Group PLC
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183:eating disorder
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152:Adolescent care
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83:
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441:. 16 May 2023.
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343:External links
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889:. 23 May 2019
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867:on 5 May 2014
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993:. Retrieved
983:
971:. Retrieved
961:
947:
935:. Retrieved
925:
913:. Retrieved
903:
891:. Retrieved
881:
869:. Retrieved
865:the original
855:
843:. Retrieved
833:
821:. Retrieved
817:the original
807:
797:25 September
795:. Retrieved
785:
773:. Retrieved
768:
759:
747:. Retrieved
737:
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715:
703:. Retrieved
693:
681:. Retrieved
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637:. Retrieved
633:
623:
611:. Retrieved
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589:. Retrieved
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545:. Retrieved
535:
523:. Retrieved
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501:. Retrieved
491:
479:. Retrieved
469:
457:. Retrieved
447:
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410:. Retrieved
406:the original
396:
385:the original
380:
368:
321:
317:
302:
278:Chesterfield
275:
272:
265:
254:
251:CQC concerns
238:
217:
204:Peter Gibson
201:
197:
166:Godden Green
155:
146:Clare Gerada
143:
131:
116:
112:
105:
99:
98:
68:Subsidiaries
37:Headquarters
18:
915:20 November
775:17 November
749:13 December
613:25 December
591:24 December
569:23 December
503:23 December
459:15 December
324:NHS England
140:Performance
60:150 centres
1011:Categories
995:16 October
360:References
305:Derbyshire
298:Colchester
282:Darlington
261:Blackheath
228:restrained
208:Darlington
937:8 January
727:26 August
683:13 August
639:6 January
525:26 August
412:27 August
313:self-harm
206:, MP for
170:Sevenoaks
158:Sheffield
41:Sevenoaks
661:31 March
634:Buzzfeed
547:23 March
331:See also
311:and who
294:Coventry
290:Bradford
27:Industry
268:Bierley
168:, near
80:Website
973:18 May
893:23 May
705:13 May
481:30 May
286:Ealing
220:autism
174:Woking
162:Woking
871:4 May
845:4 May
823:4 May
388:(PDF)
377:(PDF)
997:2021
975:2021
939:2020
917:2019
895:2019
873:2014
847:2014
825:2014
799:2020
777:2020
751:2020
729:2019
707:2019
685:2018
663:2018
641:2018
615:2017
593:2017
571:2017
549:2021
527:2022
505:2017
483:2017
461:2016
414:2015
160:and
45:Kent
91:.uk
89:.co
85:www
1013::
767:.
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379:.
222:,
190:.
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416:.
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.