122:
new IT systems. Also as a business leader, the CIO is responsible for leading and directing the workforce of their specific organization. A CIO is typically "required to have strong organizational skills." This is particularly relevant for the chief information officer of an organization who must balance roles and responsibilities in order to gain a competitive advantage, whilst keeping the best interests of the organization's employees in mind. CIOs also have the responsibility of recruiting, so it is important that they work proactively to source and nurture the best employees possible.
163:(GDPR), CIOs have now become increasingly focused on how their role is regulated and can lead to financial and reputational damage to a business. However, regulations such as GDPR have also been advantageous to CIOs, enabling them to have the budget and authority in the organization to make significant changes to the way information is managed. Sabah Khan-Carter of Rupert Murdoch's
269:
resources. Many CIOs head the enterprise's efforts to integrate the
Internet into both its long-term strategy and its immediate business plans. CIOs are often tasked with either driving or heading up crucial IT projects that are essential to the strategic and operational objectives of an organization. A good example of this would be the implementation of an
103:, including policy and practice development, planning, budgeting, resourcing and training." Also, CIOs are playing an increasingly important role in helping to control costs and increase profits via the use of ICT, and to limit potential organizational damage by setting up appropriate IT controls and planning for IT recovery from possible disasters.
86:. The role of chief information officer was first defined in 1981 by William R. Synnott, former senior vice president of the Bank of Boston, and William H. Gruber, a former professor at the Massachusetts Institute of Technology Sloan School of Management. A CIO will sometimes serve as a member of the
112:
magazine highlights that "53% of IT leaders report a shortage of with a high-level of personal skills, such as communication and leadership" in the workplace. Because information technologies and digital tools evolve so quickly, organizations are sometimes challenged to find staff with the necessary
288:
and other flexible delivery techniques are brought into organizations the CIO usually manages these 3rd party services. In essence, a CIO in the modern organization needs business skills and the ability to relate to the organization as a whole, as opposed to being a technological expert with limited
325:
CIO Councils bring together a number of CIOs from different organizations which aim to work together, for example across healthcare or across government. Examples include the UK public sector's CIO Council, the London CIO Council for the healthcare sector, and the Chief
Information Officers Council
129:
strategy and ICT policy of an organization. The ICT strategy covers future-proofing, procurement, and the external and internal standards laid out by an organization. Similarly, the CIO must develop the ICT policy, which details how ICT is utilized and applied. Both are needed for the protection of
137:
In recent years, CIOs have become more closely involved in customer-facing products. With the rising awareness in organizations that their customers are expecting digital services as part of their relationship with an organization, CIOs have been tasked with more product-oriented responsibilities.
121:
The chief information officer of an organization is responsible for several business functions. First and most importantly, the CIO must fulfill the role of a business leader. The CIO makes executive decisions regarding matters such as the purchase of IT equipment from suppliers or the creation of
334:
It is not uncommon for CIOs to be recognized and awarded annually, particularly in the technology space. These awards are commonly dictated by the significance of their contribution to the industry and generally occur in local markets only. Awards are generally judged by industry peers, or senior
268:
Typically, the CIO is involved with driving the analysis and re-engineering of existing business processes, identifying and developing the capability to use new tools, reshaping the enterprise's physical infrastructure and network access, and identifying and exploiting the enterprise's knowledge
98:
CIOs and CDIOs play an important role in businesses that use technology and data because they provide a critical interface between the business needs, user needs, and the information and communication technology (ICT) used in the work. In recent years it has become increasingly understood that
309:
More specifically, CIOs oversee a business's IT systems and functions, create and deliver strategies and policies, and focus on internal customers. In contrast to this, CTOs focus on the external customers to the organization and how technology can make the company more profitable.
289:
functional business expertise. The CIO position is as much about anticipating technology and usage trends in the market place as it is about ensuring that the business navigates these trends with expert guidance and strategic planning aligned to the corporate strategy.
183:
degree. More recently, CIOs' leadership capabilities, business acumen, and strategic perspectives have taken precedence over technical skills. It is now quite common for CIOs to be appointed from the business side of the organization, especially if they have
155:
was forced into resignation in 2014 after the theft of 40 million credit card details and 70 million customer details by hackers. CIOs that are knowledgeable about their industry are able to adapt and thereby reduce their chances of error.
202:
Executive
Programs conducted a global CIO survey and received responses from 2,053 CIOs from 41 countries and 36 industries. Gartner reported that survey results indicated that the top ten technology priorities for CIOs for 2013 were
146:
The CIO faces a rather high risk of error and failures, as a result of the challenging nature of the role, along with a large number of responsibilities – such as the provision of finance, recruitment of professionals, establishing
113:
combination of skills in the marketplace, and may look to train existing staff to mitigate skill shortages. CIOs are needed to bridge the gap between IT and non-IT professional roles to support effective working relationships.
305:
are often mixed up. It has been stated that CTOs are concerned with technology itself, often customer-facing, whereas CIOs are much more concerned with its applications within the business and how they can be managed.
99:
knowledge limited to just business or just IT is not sufficient for success in this role. Instead, CIOs need both kinds of knowledge to manage IT resources and to manage and plan "
313:
The traditional definition of CTOs focused on using technology as an external competitive advantage now includes CDOs who use the power of modern technologies, online design and
855:
881:
1527:
1131:
959:
126:
100:
505:
465:
Synnott W.R. and Gruber W.H. (1981) Information
Resource Management: Opportunities and Strategies for the 1980s. New York: Wiley-Interscience.
934:
134:, also outlines the role of the CIO in IT governance, which he refers to as the "clarifying accountability and the role of committees".
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the organization in the short and long term and the process of strategizing for the future. Paul
Burfitt, former CIO of
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195:, of 890 CIOs across 23 countries found that 62% of CIOs spend 60% or more of their time on day to day IT activities.
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424:
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563:
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830:"Gartner Executive Program Survey of More Than 2,000 CIOs Shows Digital Technologies Are Top Priorities in 2013"
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magazine's "State of the CIO 2008" survey asked 558 IT leaders whom they report to, and the results were:
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185:
152:
87:
83:
609:
Peppard, Joe (August 2010). "Unlocking the
Performance of the Chief Information Officer (CIO)".
646:"Roles, Responsibilities and Futures of chief information officers (CIOs) in the Public Sector"
1542:
1537:
1532:
1420:
1399:
962:, published 4 October 2010 under the 2010-2015 coalition government, accessed 24 February 2021
63:, is a job title commonly given to the most senior executive in an enterprise who works with
618:
781:
276:
Another way that the CIO role has changed is an increasing focus on service management. As
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273:(ERP) system, which typically has wide-ranging implications for most organizations.
543:. Journal of Information, Information Technology, and Organizations, Volume 5, 2010
480:"The role of a Chief Information Officers (CIO) or equivalent Senior ICT Manager"
347:. Generally, awards recognize substantial impact to the local technology market.
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351:
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199:
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803:
191:
Despite the strategic nature of the role, a 2017 survey, conducted by
882:"CIO Magazine: Recession Shifts IT Service Management into Fast Lane"
167:
described GDPR as "a really big opportunity for most organizations".
1109:
778:"Should You Get an MBA? - CIO.com - Business Technology Leadership"
1091:
355:
856:"State of the CIO 2008 Data Shows CIO Salaries, Influence Rising"
1013:
1113:
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and development of policy and strategy. The CIO of U.S company
106:
These objectives also demand a combination of personal skills.
67:
and computer systems, in order to support enterprise goals.
995:, last reviewed 13 December 2013, accessed 24 February 2021
935:"Sanity check: What's the difference between CIO and CTO?"
979:, published 16 September 2015, accessed 24 February 2021
973:
London CIO Council - Leading the capital's healthcare IT
644:
Lawry, Rachel; Waddell, Dianne; Singh, Mohini (2007).
537:"The Chief Information Officer: A Review of the Role"
993:
The
Federal Chief Information Officers (CIO) Council
354:, the top 50 CIOs are recognized annually under the
82:. In military organizations, the CIO reports to the
1505:
1464:
1408:
1147:
726:"Target CIO Beth Jacob resigns in breach aftermath"
700:"What exactly does a chief information officer do?"
26:
473:
471:
159:With the introduction of legislation such as the
804:"Logicalis CIO Survey 2017-2018 | Think Hub |"
1125:
752:"CIO Podcast: GDPR is a business opportunity"
370:CIOs are recognized under the CIO100 banner.
8:
171:Educational background and technology skills
21:
884:. Cio.com. 26 February 2010. Archived from
589:"CIOWaterCooler - The Changing Shape of IT"
564:"From manager to chief information officer"
265:(16%), corporate CIO (7%) and other (13%).
1528:List of business and finance abbreviations
1132:
1118:
1110:
70:Normally, the CIO reports directly to the
297:The roles of chief information officer,
436:
680:
669:
125:CIOs are required to map out both the
20:
960:The Chief Information Officer Council
293:Distinction between CIO, CDO, and CTO
7:
504:von Simson, Ernest (22 May 2013).
380:Chief information security officer
161:General Data Protection Regulation
14:
776:Meridith Levinson (5 July 2007).
335:qualified executives such as the
177:Master of Business Administration
45:chief digital information officer
909:"CIO or CTO- What's in a Title?"
233:customer relationship management
18:Information technology executive
181:Master of Science in Management
1036:"CIO 100 Symposium and Awards"
562:Manwani, Sharm; Flint, David.
1:
989:National Institutes of Health
933:Hiner, Jason (22 June 2008).
449:Information Technology -- CIO
74:, but may also report to the
730:www.nakedsecurity.sophos.com
611:California Management Review
271:enterprise resource planning
245:enterprise resource planning
724:Vaas, Lisa (6 March 2014).
420:Chief accessibility officer
1600:
1564:Chief information officers
1084:"CIO 100- CIO New Zealand"
1054:"CIO 100 Archive - CIO UK"
808:www.logicalis-thinkhub.com
478:University of Nottingham.
425:Public information officer
221:collaboration technologies
117:Roles and responsibilities
832:. Gartner. Archived from
780:. CIO.com. Archived from
506:"The new role of the CIO"
37:Chief information officer
22:Chief information officer
623:10.1525/cmr.2010.52.4.73
410:Chief investment officer
385:Chief technology officer
360:United States of America
317:to digitize a business.
303:chief technology officer
1451:Representative director
415:Chief knowledge officer
405:Chief operating officer
400:Chief financial officer
395:Chief executive officer
345:chief financial officer
341:chief operating officer
337:chief executive officer
175:Many candidates have a
80:chief financial officer
76:chief operating officer
72:chief executive officer
1574:Management occupations
1523:Executive compensation
1441:Non-executive director
704:www.computerweekly.com
679:Cite journal requires
568:www.computerweekly.com
330:Awards and recognition
65:information technology
53:information technology
858:. CIO. Archived from
750:Horizon CIO Network.
390:Chief digital officer
299:chief digital officer
209:business intelligence
1584:Business occupations
1579:Corporate executives
1518:Corporate governance
1465:Mid-level executives
1426:Development director
1275:Information security
939:www.techrepublic.com
484:www.nottingham.ac.uk
225:legacy modernization
1569:Information systems
1094:on 20 February 2018
1006:"Home- CIO 50- CIO"
971:Chillingworth, M.,
784:on 25 February 2012
651:: 3. Archived from
535:Hunter, M. Gordon.
213:mobile technologies
23:
1513:Board of directors
1436:Executive director
810:. 15 November 2017
756:horizoncio.network
658:on 27 October 2014
186:project management
88:board of directors
84:commanding officer
1551:
1550:
1543:Talent management
1538:Supervisory board
1533:Senior management
1421:Creative director
1409:Senior executives
698:Computer Weekly.
94:The need for CIOs
34:
33:
1591:
1141:Corporate titles
1134:
1127:
1120:
1111:
1104:
1103:
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1099:
1090:. Archived from
1080:
1074:
1073:
1071:
1069:
1064:on 18 March 2018
1060:. Archived from
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1032:
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1012:. Archived from
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996:
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958:Cabinet Office,
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862:on 14 March 2010
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541:researchgate.net
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512:. Archived from
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24:
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1492:Product manager
1482:Account manager
1477:General manager
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1431:General counsel
1404:
1265:Human resources
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1088:CIO New Zealand
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445:"williamgruber"
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358:banner. In the
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217:cloud computing
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109:Computer Weekly
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