738:, a 22 year old tenant of the Eastfields Estate in south London started a social media campaign to force the group to do repairs after waiting 18 months in a flat with no ceiling in the main room, mouldy walls, an infestation of vermin, water streaming through light fittings, and asbestos. David Orr, who chaired the Good Home Inquiry, also chairs Clarion Housing Association said "We have been publicly shamed by the quality of some of our homes. We took our eye off the ball. The homes are part of a major regeneration project, and because we've been focusing on the regeneration, we've been less concerned about the quality of the homes on a day-to-day basis."
36:
765:
highlighted criticism of
Clarion regarding the circumstances leading to a vulnerable tenant taking their own life. Despite repeated complaints regarding noise from neighbours and insufficient insulation, Clarion failed to address the issues which relatives argue contributed to Mark Pearce, aged 56,
203:
Affinity Sutton's core purpose was to build and manage rental homes at sub-market rates for those who cannot afford to pay full market rates in the areas where they live. In addition, they also offered accommodation for key workers and those of retirement age and social rented accommodation. Other
728:
this exceptionally poor provision of repairs and maintenance has been made possible or contributed to by serious and enduring failures in, or in the operation of, Circle’s strategic planning and control framework such that Circle did not adequately manage or mitigate the strategic and operational
722:
had served a number of statutory notices on Circle after they had failed to repair homes in the
Borough. The problems followed after Circle reduced its pool of contractors from 180 to six, in an attempt to save £100m over ten years. In April 2015, the regulator concluded that the failures stemmed
392:
The Circle
Housing Group has 12 partners. Nine registered providers (RPs): South Anglia Housing, Wherry Housing Association, Old Ford Housing Association, Circle 33, Merton Priory Homes, Mole Valley Housing Association, Mercian Housing Association, Roddons Housing Association and Russet Homes; as
149:
Clarion experienced system issues on 20 June 2022, Clarion confirmed this as a Cyber Attack on their
Facebook page on 23 June 2022. Informing tenants to only contact them in an emergency and that emails cannot be responded to, they are however checking Facebook messages and direct messages on
191:, Affinity Sutton built and managed a range of homes for people with a variety of needs and budgets. As well as owning and managing properties, Affinity Sutton delivered a number of community focused services in the areas that they work. On 30 November 2016, Affinity Sutton merged with
171:
regulatory regime. The
Regulator of Social Housing sets standards that social landlords are expected to meet. The Regulator focuses on economic regulation and will expect landlords to meet expectations on governance, financial viability, rent setting and value for money.
238:
Affinity Sutton funded its activities through both private funding vehicles and
Government grants. As a private, non-profit distributing housing association, it reinvests its surplus into building new homes and supporting the communities in which its residents live.
718:, which regulates social housing in England and Wales, ruled in early 2015 that Circle had breached the 'serious detriment' threshold for harm to consumers for its home repairs, due to "chronic and long standing difficulties in the delivery of the repairs service".
328:
In 2005, William Sutton and
Ridgehill Boards agree to amalgamate and form a new association, called William Sutton Homes. Downland Affinity and William Sutton Homes then merged in 2006 to become one of the largest housing groups in the sector, Affinity Sutton.
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issue in 2008, which at the time was the largest own-name bond issue by a housing association, and the first AA-rated bond from the sector. A second £250 million bond was issued in 2012 at the then lowest interest rate in the sector (4.25% for 30 years).
324:
In 2004, Downland
Retirement Management and Downland Property Management merged to form Grange Management Group. Downland Housing Group and The Affinity Homes Group then merged to become Downland Affinity and create one of the sector's largest groups.
393:
well as Circle Living for sales and marketing and management of shared ownership, market rent and private sale properties. It has two care and support partners – Circle
Support and INVICTA Telecare – one of the largest Telecare providers in England.
412:, banks were less able to provide all the credit that larger associations required, although Circle raised £1.7 billion in bank debt as the credit crunch developed. In November 2008, Circle Anglia raised £275 million on a 30-year
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when Circle 33 Housing Group and Anglia
Housing Group merged in 2005. Circle owns and manages more than 63,500 homes, including supported and sheltered housing, for more than 200,000 people across the UK, and employs over 2,200 staff.
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bestowed his fortune to a charitable trust in his will to provide ‘model dwellings and houses for occupation by the poor of London and other towns and populous places in England’. This formed the Sutton Dwellings Trust.
158:
Latimer is Clarion Housing Group's private development company – delivering and marketing homes for private sale and leading on land acquisition. Revenues generated fund Clarion's affordable rent and sale programme.
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Clarion's single housing association Clarion Housing launched in January 2018. It is responsible for services to all of the Group's residents, replacing the 10 housing associations that previously existed.
343:
In 2009, Affinity Sutton celebrated 100 years since their first housing project in Bethnal Green. In 2011, William Sutton Homes, Downland and Broomleigh amalgamated to form Affinity Sutton Homes.
365:
in the UK. In 2016 it merged with Affinity Sutton and was renamed Clarion Housing Group, becoming the largest UK Housing Association and registered provider of social housing. Clarion provides
298:
In 1990, Mid Sussex Housing Association was formed as one of the first Large Scale Voluntary Transfers when homes from Mid Sussex District Council were transferred from public ownership.
1448:
265:'s 2011–15 programme, but as of 2013 is unlikely to deliver all the 3,000 homes promised, because of difficulties in getting higher "affordable rents" agreed with local authorities.
137:
Clarion Housing Group comprises the Group's housing association and sole landlord, Clarion Housing, charitable foundation, Clarion Futures, and private development company, Latimer.
416:. This is the largest bond ever issued by a housing association in its own name. In November 2010, Circle was the first housing group to go to investors after the new government's
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Big Tick Reaccreditation – Affinity Sutton retained its Big Tick status in 2012 for its work in Building Stronger Communities in the Business in the Community Awards for Excellence
230:
To fund their social housing, Affinity Sutton developed a limited number of properties for open market sale – either in partnership with another developer or on their own account.
686:, WWF and the TSA – FutureFit, Affinity Sutton’s national retrofitting project, was praised as "outstanding research assisting the sector understand sustainability challenges."
150:
Twitter. It is unclear whether there has been a data breach of tenants information, which would potentially include addresses, full names, contact information and bank details.
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found the group guilty of "severe maladministration" in two separate cases, finding "serious problems with leaks, damp, mould and pest control" as well as complaints handling.
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taking his own life in September 2021. Pearce's sister also informed the newspaper that Clarion had continued demanding rent four months after the death of her brother.
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reduced the viability of property developments, Affinity Sutton wrote off £13 million from asset values in its balance sheet in 2009, which was the largest
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survey of Chief Executive salaries, Keith Exford, CEO of Affinity Sutton, was highlighted as receiving the highest bonus in the Social housing sector.
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booked by a housing association to that date. Unlike smaller associations, it was able to bear the loss without requiring additional public grant.
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Estate in East London and by 1925 the Trust had developed almost 2,000 homes across six sites, including the Chelsea Estate in South West London.
679:
Construction News Retrofit Project of the Year – Affinity Sutton's national retrofitting project, FutureFit, named Retrofit Project of the Year.
219:, also called part buy part rent, is designed for those that cannot afford to buy a home with a mortgage outright. In 2010, in partnership with
223:, Affinity Sutton launched a 95% mortgage deal for customers looking to buy their home through shared ownership. Affinity Sutton also offer an
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in the United Kingdom with 125,000 properties across more than 170 local authorities. Clarion Provides a home to over 350,000 people.
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to form Clarion Housing Group and become the UK's largest housing association. They used the slogan "Helping people put down roots".
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Sustainable Housing Awards 2012 – winner, Social housing provider of the year – Innovative approach to green homes award
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was one of the largest providers of affordable housing in England managing over 58,000 homes and properties in over 120
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In 1996, Downland Housing Society and Mid Sussex Housing Association came together to form the Downland Housing Group.
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In 1992, Broomleigh was formed as the first urban Large Scale Voluntary Transfer of homes from the London Borough of
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In 2000, Community Building Services was set up to deliver repairs and maintenance services to Ridgehill residents.
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which is for working people, with prices at up to 80% of what might be paid in the private rental sector.
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In 1964, Downland was formed by a group of local businessmen in Sussex led by engineer, Archibald Shaw.
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In 2001, Aashyana, the South West's first Asian led housing association, joined William Sutton Trust.
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was removed as Chair of William Sutton Homes, after he had complained about the behaviour of the new
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1337:"Vulnerable pensioners bailing water out of Lewisham home after two years of leaks ripped ceiling"
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Green Apple Award – Built Environment – Best Use of Mixed Development at Durand Close, Carshalton.
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Affinity Sutton also provided a number of routes that aim to make home ownership more accessible.
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In 1994, Ridgehill Housing Association was formed through the large scale voluntary transfer of
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and Ryeland Housing Associations, which were all set up to handle stock transfers, as well as
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British Homes Awards – highly commended in the Housing Project category for The Square.
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The history of Affinity Sutton can be traced back to 1900 when Victorian entrepreneur,
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Seven of the largest housing associations in the east of England have clubbed together
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1381:"Family of tenant who killed himself over noise accuse landlord of 'gross failings'"
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NHF Affordable Home Ownership Awards- Highly Commended for Maple Quays, Canada Water
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Housing associations borrow money to pay for new homes and improvements. During the
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1018:"Chief executive resigns following boardroom fallout at housing association giant"
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and was formed in 2016 as a merger of Affinity Sutton and Circle Housing Group.
912:"The Guardian – Santander & Affinity Sutton Launch Shared Ownership Scheme"
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As a non-profit distributing housing association, Clarion is subject to the
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813:"Housing association agrees to buy back homes on 'substandard' development"
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In 2014, Aashyana transferred its engagements to Affinity Sutton Homes.
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In 1909, Sutton Dwellings Trust's first new homes were completed at the
1359:"Clarion among 19 registered providers to receive regulatory downgrade"
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Affinity Sutton won the second largest award of grant funding in the
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Level 6, 6 More London Place, Tooley Street, London SE1 (Head Office)
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In November 2022, Clarion received a regulatory downgrade from the
564:
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Winner Housing Association of the Year, 2011 – WhatHouse? Awards
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Circle belongs to two regional clubs of large associations: the
1430:
509:'s 2008 Gold Award for Building Cohesive Communities. Includes
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which delivers extra care and support to vulnerable people and
756:. Clarion has had its Viability grading reduced from V1 to V2.
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from poor management of the risks, and ultimately, governance:
682:
SHIFT Award – supported by the Homes and Communities Agency,
592:. Now owns properties in Norfolk, Suffolk and Cambridgeshire
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Originally the 'Homes' division of Circle 33, it handles
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Regulator slams landlord for its London repairs service
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and related services in England, mainly in London, the
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1315:"The 22-year-old who took on a housing giant and won"
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1283:Tower Hamlets mayor consults lawyers over Circle
1195:"Sunday Times British Homes Awards – The Square"
1143:Circle Anglia breaks bond record with £275m deal
1128:Circle Anglia snares £1.7bn loan despite crunch
340:in removing the association's chief executive.
950:"Landlord achieves record rate for £250m bond"
729:risks inherent in the delivery of that service
588:Formed for stock transfer of 3,700 homes from
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1304:, Homes and Communities Agency 2 April 2015
1302:Regulatory judgement: Circle Anglia Limited
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400:in London, and East Seven in East Anglia.
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27:
1044:"Whistleblowers ousted from housing firm"
980:, 31 July 2009. Retrieved 10 August 2013.
242:It borrowed £250 million through a
803:
292:, the Trust housed over 32,000 people.
1240:"Average chief exec salary tops £150k"
1238:Stockdale, Lydia (23 September 2010).
1159:Association taps bond market for £124m
992:"Delivery concerns at Affinity Sutton"
1652:Housing associations based in England
7:
1292:, Islington Gazette 12 February 2015
925:Crispin Dowler (19 September 2008).
1361:. Housing Digital. 15 November 2022
948:insidehousing (27 September 2012).
361:) was one of the largest groups of
1558:Shepherds Bush Housing Association
1273:, Inside Housing, 11 February 2015
14:
1215:. 2 November 2012. Archived from
1209:"Sustainable Housing Awards 2012"
1046:. Borehamwood & Elstree Times
885:"Affinity Sutton – Where We Work"
1016:Martin Hilditch (13 July 2007).
811:Harris, John (6 February 2017).
432:The members of the group were:
288:In 1939, at the outbreak of the
227:to help towards home ownership.
1631:Thamesmead Housing Co-operative
1587:National associations in London
990:insidehousing (2 August 2013).
761:In November 2023, reportage in
466:Mole Valley Housing Association
204:services they provided include
1457:Housing associations in London
1042:Hutchings, E. (19 July 2007).
910:Jones, Rupert (31 July 2010).
476:following a stock transfer of
1:
420:, and raised £124m through a
418:comprehensive spending review
169:Regulator of Social Housing's
716:Homes and Communities Agency
488:Old Ford Housing Association
263:Homes and Communities Agency
1602:Hanover Housing Association
754:Regulator of Social Housing
521:Roddons Housing Association
18:British housing association
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1502:Metropolitan Thames Valley
582:Wherry Housing Association
410:2007–2008 financial crisis
20:
1534:Sovereign Network Group (
1288:24 September 2015 at the
1269:24 September 2015 at the
974:Affinity writes down £13m
720:Islington Borough Council
684:UK Green Building Council
645:and maintenance services
312:Borough Council's homes.
199:Rental and home ownership
33:
1317:. BBC. 16 September 2021
529:Fenland District Council
384:The group was formed as
21:Not to be confused with
1108:3 November 2010 at the
840:. Clarion Housing Group
452:Circle 33 Housing Trust
1339:. ITV. 2 November 2022
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494:Housing management in
472:Housing management in
275:William Richard Sutton
1578:Agudas Israel Housing
1563:Hornsey Housing Trust
1067:page on group website
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559:Merger of the former
545:Tonbridge and Malling
458:General needs housing
133:Clarion Housing Group
116:Clarion Housing Group
29:Clarion Housing Group
1618:Housing cooperatives
1594:Anchor Hanover Group
1568:Newlon Housing Trust
1507:Notting Hill Genesis
1482:Guinness Partnership
1184:on the group website
1180:10 July 2010 at the
627:Over 85,000 clients
573:Barking and Dagenham
554:South Anglia Housing
543:Stock transfer from
527:Stock transfer from
503:Housing Action Trust
498:as the successor to
363:housing associations
355:Circle Housing Group
125:Clarion is based in
1421:Housing Corporation
1175:Partnership Members
1084:on 18 December 2009
792:Housing association
624:and housing support
611:Over 4,500 clients
507:Housing Corporation
332:In 2007, former MP
189:housing association
120:housing association
62:Housing association
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1546:Local associations
1412:, official website
1165:, 17 November 2010
1149:, 11 November 2008
927:"Big bond success"
864:affinitysutton.com
782:Affordable housing
660:As Affinity Sutton
367:affordable housing
1639:
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1608:Places for People
1387:. 3 November 2023
1219:on 10 August 2013
1078:"The g15 website"
891:on 25 August 2013
745:Housing Ombudsman
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185:local authorities
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743:In May 2022 the
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608:care and support
505:. Winner of the
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217:Shared ownership
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1553:Poplar HARCA
1476:
1389:. Retrieved
1385:The Guardian
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1321:16 September
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817:The Guardian
816:
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763:The Guardian
727:
706:
705:In the 2010
667:Sunday Times
665:
650:
595:5,800 homes
577:6,400 homes
549:6,000 homes
537:Russet Homes
516:4,000 homes
513:in Havering.
483:3,800 homes
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95:Clare Miller
15:
1523:One Housing
1521:Riverside (
1496:East Thames
1472:A2 Dominion
1365:15 November
1343:11 November
1050:15 February
844:17 November
822:17 November
474:Mole Valley
441:Established
375:East Anglia
225:Equity loan
210:Rent 4 Less
1487:Hyde Group
1417:Assessment
1391:3 November
860:"About us"
838:"About Us"
798:References
569:Blackwater
379:Birmingham
371:South East
256:impairment
163:Regulation
91:Key people
1531:(Optivto)
1249:10 August
1223:10 August
1027:10 August
1001:10 August
959:10 August
933:10 August
914:. London.
895:17 August
734:In 2021,
700:Criticism
643:leasehold
590:Broadland
310:Hertsmere
221:Santander
127:Southwark
105:clarionhg
23:Carillion
1646:Category
1529:Southern
1286:Archived
1267:Archived
1178:Archived
1106:Archived
771:See also
622:Telecare
563:Valley,
496:Old Ford
444:Activity
422:bond tap
269:Timeline
76:Location
1512:Peabody
1492:L&Q
1477:Clarion
1419:by the
1088:14 June
1065:History
480:in 2007
428:Members
404:Funding
303:Bromley
250:As the
234:Funding
187:. As a
154:Latimer
100:Website
71:Housing
48: (
43:Founded
1598:Anchor
655:Awards
571:, and
359:Circle
1415:Last
869:5 May
565:Vange
561:Stort
447:Size
68:Focus
1393:2023
1367:2022
1345:2022
1323:2021
1251:2013
1225:2013
1090:2010
1052:2009
1029:2013
1003:2013
961:2013
935:2013
897:2018
871:2016
846:2022
824:2022
714:The
585:1990
540:1991
524:2007
491:1998
469:2007
455:1968
438:Name
377:and
357:(or
244:bond
107:.com
58:Type
50:2016
46:2016
1464:G15
398:G15
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