163:. Issues for dispute may involve the terms of the residential tenancy agreement, notices of termination, alterations and additions to dwellings, rent issues, rental bonds, and so on. The Residential Parks Division is rather unusual as it is one of the few divisions that has group hearings. Group hearings often have large numbers of applicants, and these applicants are usually represented by an advocate. These advocates normally work for organisations like the Tenants Advice Services, the
200:. The panel reviews matters referred to it by the Chairperson, Director-General of the Department of Fair Trading or the Minister, and in due course, provides advice in response. Matters considered by the Panel may include the investigation of complaints against Members, taking disciplinary action against them, and the educational and training needs of Members.
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The
Tribunal has eight Divisions, i.e. General, Motor Vehicles, Tenancy, Home Building, Commercial, Strata and Community Schemes, Residential Parks, and Retirement Villages. Some of the Divisions limit the amount of money that may be claimed (e.g. $ 25,000 in the General Division and $ 500,000 in the
47:
In
February 2017, the New South Wales Court of Appeal issued a declaration that the NSW Administrative and Civil Tribunal (NCAT) (which handles a range of small civil disputes), has no jurisdiction if one party lives in another state. This issue is currently under discussion in the NSW Parliament and
175:
Parties are normally expected to run their own cases and pay their own costs, although legal representatives are allowed and costs may be awarded in certain circumstances. These restrictions are intended to make the
Tribunal process quick, informal and affordable. Parties usually appear in person,
76:
The tribunal consists of a
Chairperson and Deputy Chairpersons. Senior Members and Members are also appointed to the tribunal. Senior members hear more complex cases. The tribunal may also use assessors to determine particular issues. Assessors are generally experts in the field that there is a
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The
Tenancy Division deals with breaches of leases, excessive rent increases, termination of the rental agreement, and the return of rental bonds. An order can be made up to $ 20,000 with respect to a rental bond or $ 10,000 for other matters.
68:. The former tribunals had been criticised in the New South Wales Parliament for being unresponsive and slow. The current tribunal is the latest attempt to improve consumer dispute resolution in New South Wales.
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The
General Division deals with consumer claims in relation to goods and services, which may include faulty goods and work by traders not performed properly. The tribunal can award a maximum of $ 25,000.
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The Motor
Vehicles Division handles disputes about new and used motor vehicles (including motor boats) and repairs. There is no maximum claim in the vehicle is new and used for private use.
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156:. It deals with issues such the terms of a retirement village contract, the legality of a village rule, and the sale or lease of premises by a resident.
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A party who disagrees with the determination of the
Tribunal can apply for a rehearing if specific criteria are met. An appeal may be lodged with the
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31:. The tribunal has concurrent jurisdiction in respect of certain consumer claims with the normal civil courts of New South Wales. In other areas of
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https://web.archive.org/web/20060909234844/http://www.parliament.nsw.gov.au/prod/parlment/publications.nsf/0/B135D7C99E9FF0F5CA256ECF00084FE5
35:, it has exclusive jurisdiction. It was created on 25 February 2002 and ceased to function on 31 December 2013, its function assumed by the
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149:. These disputes relate to strata by-laws, maintenance levies, reallocation of unit entitlements, and alterations to common property.
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134:) and the Credit Act 1984 . The Division also deals with disputes over the licensing and conduct of travel agents under the
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The Peer Review Panel consists of the two Deputy
Chairpersons and one other person appointed by the
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The tribunal also sits at other country venues depending on the amount of work in those areas.
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24:
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97:, Newcastle, Wollongong and Tamworth. Applications may lodged at those registries.
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The
Commercial Division deals with disputes over credit contracts under the
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240:
Briefing Paper 11/2003 by Rowena Johns for the New South Wales Parliament
218:"Burns v Corbett; Gaynor v Burns [2017] NSWCA 3 (3 February 2017)"
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The Strata and Community Schemes Division deals with disputes under the
138:, and commission fees charged by real estate agents licensed under the
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was a tribunal that specialises in resolving consumer disputes in
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The Retirement Villages Division deals with disputes under the
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Registries of the tribunal are located in Sydney, Parramatta,
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The Residential Parks Division deals with disputes under the
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Former administrative tribunal in New South Wales, Australia
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but may also appear by telephone in certain circumstances.
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Home Building Division), but others have no upper limit.
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is likely to be subject to amending legislation shortly.
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or the Northern Alliance of Park Residents Association.
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Consumer, Trader and Tenancy Tribunal of New South Wales
130:(which is also known nationally in Australia as the
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The Home Building Division deals with matters under
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Consumer, Trader and Tenancy Tribunal Act 2001 (NSW)
140:Property, Stock and Business Agents Act 1941 (NSW)
165:Affiliated Residential Park Residents Association
37:New South Wales Civil and Administrative Tribunal
128:Consumer Credit (New South Wales) Act 1995 (NSW)
123:. The tribunal has jurisdiction to $ 500,000.
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43:Current jurisdictional error issues for NCAT
282:Courts and tribunals disestablished in 2013
257:Former New South Wales courts and tribunals
277:Courts and tribunals established in 2002
147:Strata Schemes Management Act 1996 (NSW)
62:Fair Trading Tribunal of New South Wales
209:
66:Residential Tribunal of New South Wales
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267:2013 disestablishments in Australia
154:Retirement Villages Act 1999 (NSW)
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186:District Court of New South Wales
132:Consumer Credit Code of Australia
272:Consumer protection in Australia
262:2002 establishments in Australia
161:Residential Parks Act 1998 (NSW)
121:The Home Building Act 1989 (NSW)
56:The tribunal was created by the
1:
136:Travel Agents Act 1986 (NSW)
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198:Minister for Fair Trading
60:. It replaced the former
188:on a question of law.
104:Divisional structure
192:Peer Review Panel
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25:New South Wales
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77:dispute in.
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72:Constitution
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33:consumer law
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93:, Penrith,
251:Categories
204:References
91:Hurstville
171:Procedure
95:Liverpool
81:Structure
29:Australia
64:and the
39:(NCAT).
227:14 July
222:Austlii
52:History
180:Review
229:2017
19:The
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