552:, the Income Tax department and consumer courts. Following this, a 'kill switch' was used to prevent Indian authorities accessing evidence. Uber Manager Rob van der Woude described the system in an e-mail - "what we did in India is have the city team be as cooperative as possible and have BV take the heat. E.g. Whenever the local team was called to provide the information, we shut them down from the system making it practically impossible for them to give out any info despite their willingness to do so. At the same time we kept directing the authorities to talk to BV representatives instead." In another mail, Allen Penn, Uber's Asia head, told employees "we will generally stall, be unresponsive, and often say no to what they want. This is how we operate and it’s nearly always the best". The
624:" agreements are enforceable where there is conspicuous notice provided by one party to the other as well as an action required to assert agreement, would find that Uber's agreement is conscionable, Pennsylvania's constitution requires a more stringent set of procedures in order to make clear to all parties there is an "unambiguous manifestation of assent to arbitration", which was failed to be provided to the Chilutti's. The dissenting judge, Victor P. Stabile, rejected McCaffery's assessment on procedural grounds, writing that the appealed trial court's order to compel arbitration was not the final ruling in the case.
510:
of people who are not white or who speak with accents. The case argues that "Uber’s reliance on customer ratings to determine driver termination constitutes race discrimination, as it is widely recognized that customer evaluations of workers are frequently racially biased." The lawsuit was dismissed in August 2021 due to lack of evidence to prove that the rating system has a racially disparate impact and that Uber intentionally discriminated against the lead plaintiff. However, the judge acknowledged the plausibility of the case and granted permission to file a new complaint.
525:
64:" and not a taxi company, and therefore it was not subject to regulations affecting taxi companies. Uber's strategy was generally to "seek forgiveness rather than permission". In 2014, with regards to airport pickups without a permit in California, drivers were actually told to ignore local regulations and that the company would pay for any citations. Uber's response to
426:, admitted that its claim that internal access to consumers' personal information was closely monitored on an ongoing basis was false, and stated that it had failed to live up to its promise to provide reasonable security for consumer data. Also in November 2018, Uber's British divisions were fined ÂŁ385,000 (reduced to ÂŁ308,000) by the
190:, codenamed "Ripley", that locked, powered off and changed passwords on staff computers when those offices were subjected to government raids. Uber allegedly used this button at least 24 times, from spring 2015 until late 2016. The existence of the kill switch was confirmed in documents leaked in 2022.
421:
buckets. Uber paid a $ 100,000 ransom to the hackers on the promise they would delete the stolen data. Uber was subsequently criticized for concealing this data breach. Khosrowshahi publicly apologized. In
September 2018, in the largest multi-state settlement of a data breach, Uber paid $ 148 million
575:
reported that the documents, together with interviews with Uber drivers, showed that Uber knowingly created working conditions that resulted in its drivers barely scraping by, and created a system that rewarded drivers for taking routes and schedules that put them at risk of harm in violence-plagued
472:
London-based executive Fraser
Robinson was asked to move to Amsterdam to persuade UK tax collectors that the company was not partly managed in the UK. (Under UK law, being partly managed in the UK, for example by having senior executives in London, would make a company taxable in the UK.) He refused
119:
Taxi companies sued Uber in numerous
American cities, alleging that Uber's policy of violating taxi regulations was a form of unfair competition or a violation of antitrust law. Although some courts did find that Uber intentionally violated the taxi rules, Uber prevailed in every case, including the
566:
In one exchange, Kalanick was quoted as saying that sending Uber drivers to a protest in France was "worth it", despite the risk of violence from angry taxi drivers. Warned that "extreme right thugs" had infiltrated the protest and were "spoiling for a fight", he was quoted as saying that "violence
509:
In
October 2020, a class action lawsuit was filed on behalf of all non-White drivers, alleging there was racial discrimination in how it uses passengers’ reviews to evaluate drivers. Driver evaluation relies on Uber's star rating system, which the lawsuit says disproportionately leads to the firing
349:
in its advertising. In August 2018, Uber agreed to pay a total of $ 7 million to settle claims of gender discrimination, harassment, and hostile work environment, with 480 employees and former employees receiving $ 10,700 each and 56 of those employees and former employees receiving an additional $
193:
When Uber offices were raided by police or regulatory agencies, the "kill switch" of which was not used until the very moment, was used to cut access to the data systems. This technique was used in France, the
Netherlands, Belgium, India, Hungary and Romania. For example, it was reported that when
604:
numerous times between 2022 and 2023. The
Superior Court of Pennsylvania, an appellate court in the state, ruled in a 2023 lawsuit against the company by Shannon and Keith Chilutti that the right to a jury trial is enshrined deeply in the state constitution, and any waiver of it must be placed in
173:
Through the use of
Greyball, Uber was capable of targeting selected individuals, for example local police, with a fake version of the app that displayed fake cars that would never arrive if contacted. This was developed with the intention of evading the law where the company's practices had been
42:
and the Uber platform is not available in several countries where the company is not able or willing to comply with local regulations. Other controversies involving Uber include various unethical practices such as aggressive lobbying and ignoring and evading local regulations. Many of these were
404:
An announcement in
November 2017 revealed that in 2016, a separate data breach had disclosed the personal information of 600,000 drivers and 57 million customers. This data included names, email addresses, phone numbers, and drivers' license information. Hackers used employees' usernames and
631:
and
Vaughan Baio & Partners, did not comment to Bloomberg law, though an attorney for the Chiluttis from Messa & Associates P.C, Joseph L. Messa Jr., commended the Superior Court's ruling and its broad implication for Pennsylvania businesses. Messa blasted the concept of arbitration
110:
during police raids to conceal data. Travis
Kalanick dismissed concerns from other executives that sending Uber drivers to a protest in France put them at risk of violence from angry opponents in the taxi industry, saying "I think it's worth it, violence guarantees success".
248:
lawsuit was filed on behalf of thousands of Uber drivers, alleging that Uber’s “upfront prices” policy did not provide drivers with the 80% of fares to which they were entitled. The lawsuit was settled for $ 345,622, with each driver in the class getting at least $ 20.
333:, a senior vice president who suggested that Uber hire a team of opposition researchers and journalists, with a million-dollar budget, to "dig up dirt" on the personal lives and backgrounds of media figures who reported negatively about Uber, specifically targeting
501:, which relates to automated decisions causing "legal or significant impact". Uber challenged the ruling, claiming it was not aware of the case and that the judgement was brought by default without the company ever being notified; however, the decision was upheld.
120:
only case to proceed to trial. However, Uber agreed a $ 178 million payout in a similar class action lawsuit in Australia. The suit was filed by 8000 taxi drivers who claimed that Uber's entry into the Australian market resulted in major financial losses for them.
256:(NYTWA) filed a class-action lawsuit in federal court in New York, Uber admitted to underpaying New York City drivers tens of millions of dollars over 2.5 years by calculating driver commissions on a net amount. Uber agreed to pay the amounts owed plus interest.
55:
Uber has been criticized for its strategy of generally commencing operations in a city without regard for local regulations. If faced with regulatory opposition, Uber called for public support for its service and mounted a political campaign, supported by
445:. The criminal complaint said Sullivan arranged, with Kalanick's knowledge, to pay a ransom for the 2016 breach as a "bug bounty" to conceal its true nature, and for the hackers to falsify non-disclosure agreements to say they had not obtained any data.
377:, specifically Uber's "God View", whereby the whereabouts of specific customers, including journalists and politicians, are able to be tracked by Uber insiders. In December 2014, in response to Franken, Uber implemented restrictions on that function.
174:
deemed illegal. Greyball was deployed in countries including Belgium, the Netherlands, Germany, Spain and Denmark, with the knowledge of senior management such as Kalanick and Pierre-Dimitri Gore-Coty. Uber said that it stopped using the app in 2017.
400:
more than nine months prior. Names and license plate information from approximately 50,000 drivers were inadvertently disclosed. Uber discovered this leak in September 2014, but waited more than five months to notify the affected individuals.
370:
2860:
225:, in an attempt to disrupt these services. In 2014, Uber was also accused of recruiting people to use competing services for the sole purpose of recruiting their drivers to Uber, at which point the recruiter would receive a
2754:
1667:
329:, in June 2017, Uber fired over 20 employees. Kalanick took an indefinite leave of absence but, under pressure from investors, he resigned as CEO a week later. Also departing the company in June 2017 was
68:, whereby it announced that it would not comply with the law, then engaged lobbyists and mounted an expensive public opinion campaign to overturn it via a ballot, was cited as an example of this policy.
1272:
288:
was advising boycotts of businesses with ties to Trump. Approximately 200,000 users deleted the Uber mobile app. On February 2, 2017, Kalanick resigned from the council, which disbanded in August 2017.
1484:
481:
In April 2021, an arbitrator ruled against Uber in a case involving Lisa Irving, a blind American customer with a guide dog who was denied rides on 14 separate occasions. Uber was ordered to pay
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ruled that Uber has to reinstate and pay compensation to six drivers that were allegedly automatically terminated solely due to algorithms, which is in violation of Article 22 of
3223:
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2322:
2297:
194:
the French competition regulator, the DGCCRF, raided Uber's offices in Paris, de Kievit asked an engineer in Denmark to "please kill access now". Similar procedures were used in
2374:
2705:
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613:
2026:
154:, mining credit card databases, identifying devices, and searches of social media. While at first, Uber stated that it only used the tool to identify riders that violated its
697:
2744:
1509:
1860:
1247:
1657:
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134:
revealed that Uber developed a software tool called "Greyball" to avoid giving rides to known law enforcement officers in areas where its service was illegal such as in
39:
1563:
981:
934:
861:
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in six U.S. cities by day and neighborhood, by correlating late-night and next-day trips. The blog posting coined the term "ride of glory" for the Uber equivalent of a
2051:
1885:
1998:
1715:
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71:
More than 124,000 Uber documents covering the five-year period from 2012 to 2017 when Uber was run by its co-founder Travis Kalanick were leaked by Mark MacGann, a
2159:
1380:
909:
632:
agreements in his praise for the court, arguing that he can’t think of any other constitutional right you give up by clicking an agreement to purchase a service".
521:
is not able to effectively identify people with darker skin and has precluded some people from using the platform, thereby discriminating against people of color.
3148:
2617:
2828:
1430:
1262:
596:, which requires that both the rider/driver and Uber waive their rights file a lawsuit in court against the company, has come under significant scrutiny by the
3238:
2925:
417:
datastore in the repository files, and were able to obtain access to the account records of users and drivers, as well as other data contained in over 100
166:, Uber admitted to using the tool to skirt local regulations and promised not to use the tool for that purpose. The use of Greyball in London was cited by
2797:
1474:
2949:
1970:
548:. Following this, Uber was temporarily withdrawn and then forced to manage operations through an Indian subsidiary. Uber also ran into disputes with the
202:
to prevent police accessing evidence. In the Netherlands, de Kievit was taken into custody and fined EUR750 for "non-compliance with an official order".
3052:
2096:
2719:
2632:
1459:
1405:
1189:
3115:
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2184:
1316:
22:, officially Uber Technologies Inc., has been the subject of controversies. Like other ridesharing companies, the company classifies its drivers as
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also found that in most Uber cabs, safety features mandated by the Delhi Government, such as a panic button, were not present or did not work.
273:
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1578:
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2134:
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by another manager if she continued to report the incident. Kalanick was alleged to have been aware of the complaint. On February 27, 2017,
209:, customer privacy, and due process. It further claimed no data was permanently deleted, and was available for authorities to obtain later.
1337:
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2416:
1900:
655:
609:
correspondent Chris Marr, the Chilutti ruling places Pennsylvania as having one of the strongest protections against arbitration clauses.
427:
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498:
253:
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2016:
956:
952:
65:
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758:
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739:
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971:
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518:
302:
226:
1706:"Over 200,000 people deleted Uber after the company operated its service at JFK airport during the Trump strike"
1165:
2724:
1238:"Uber reportedly disrupted government investigations for almost 2 years with a 'secret' system called 'Ripley'"
524:
434:
423:
238:
1959:
612:
Judge Daniel D. McCaffery, in a 2-1 majority with judge Alice Beck Dubow concurring, ruled that even though a
43:
revealed by a leak of documents showing controversial activity between 2013 and 2017 under the leadership of
2692:
2437:
2250:
1605:
681:
170:
as one of the reasons for its decision not to renew Uber's private hire operator licence in September 2017.
1445:
1395:
2221:
1828:
442:
301:
published on her website that she was propositioned for sex by a manager and subsequently threatened with
27:
2174:
1124:
723:
549:
206:
1933:
485:
1.1 million, reflecting $ 324,000 in damages and more than $ 800,000 in attorney fees and court costs.
229:. Uber denied that it had any involvement with the cancellation of orders or the recruitment efforts.
2745:"Uber reaches $ 148 million settlement over its 2016 data breach, which affected 57 million globally"
2154:
1110:
482:
374:
217:
In 2014, Uber employees were caught ordering and then quickly cancelling rides on competing services
167:
718:
3143:
2749:
2396:
1662:
589:
571:
462:
458:
414:
406:
3193:"'Unaware and Unsuspecting': Pa. Appeals Court Says Uber's Arbitration Agreement Is Unenforceable"
2124:
1500:"Uber to pay $ 20 million to FTC to settle claims that it exaggerated how much drivers could make"
309:, Uber's Senior Vice President of Engineering, was forced to resign after he failed to disclose a
205:
The company claims the kill switches were not intended to obstruct justice, but rather to protect
30:. This has become the subject of legal action in several jurisdictions. The company has disrupted
2344:
2227:
2073:
1965:
1938:
1855:
1047:
1024:
876:
856:
585:
351:
326:
322:
130:
61:
35:
2997:
Lewis, Paul; Davies, Harry; O'Carroll, Lisa; Goodley, Simon; Lawrence, Felicity (11 July 2022).
1291:
Davies, Harry; Goodley, Simon; Lawrence, Felicity; Lewis, Paul; O'Carroll, Lisa (10 July 2022).
757:
Davies, Harry; Goodley, Simon; Lawrence, Felicity; Lewis, Paul; O'Carroll, Lisa (10 July 2022).
738:
Lewis, Paul; Davies, Harry; O'Carroll, Lisa; Goodley, Simon; Lawrence, Felicity (11 July 2022).
698:"Uber and Lyft Drivers Told to Ignore Regulations: Companies Pay Airport Citations for Drivers"
75:
who "led Uber's efforts to win over governments across Europe, the Middle East and Africa", to
2905:"Uber ordered to pay $ 1.1 million after blind woman was denied rides more than a dozen times"
2697:
2492:
1910:
1880:
1620:
1584:
1558:
310:
2668:
2389:
2337:
2220:
2066:
1958:
1848:
1710:
1682:
1577:
1504:
1400:
1242:
1129:
1040:
1017:
849:
593:
466:
159:
155:
135:
82:
798:"John Greil, The Unfranchised Competitor Doctrine, 66 Villanova Law Review 357, 377 (2021)"
3078:
2129:
1064:"Uber admits its ghost driver 'Greyball' tool was used to thwart regulators, vows to stop"
904:
454:
381:
277:
103:
44:
2926:"Uber hit with default 'robo-firing' ruling after another EU labor rights GDPR challenge"
948:
2097:"The moment I learned just how far Uber will go to silence journalists and attack women"
2017:"The horrific trickle down of Asshole culture: Why I've just deleted Uber from my phone"
413:
repository used by Uber's developers. The hackers located credentials for the company's
3120:
3099:
2851:"Offshore Trove Exposes Trump-Russia Links And Piggy Banks Of The Wealthiest 1 Percent"
2823:
2663:
2638:
2466:
2200:"Travis Kalanick severs all ties with Uber, departing board and selling all his shares"
1531:
1217:
554:
285:
265:
183:
99:
1088:
3243:
3232:
1984:
1317:"Uber bosses told staff to use 'kill switch' during raids to stop police seeing data"
976:
929:
606:
533:
385:
314:
3138:"Uber promised South Africans better lives but knew drivers risked debt and danger"
3003:
2888:
2612:
2587:
2512:
2317:
2271:
1905:
1804:
1689:
1658:"Uber triggers protest for collecting fares during taxi strike against refugee ban"
1629:
1425:
1321:
1297:
1267:
1194:
763:
363:
330:
306:
298:
281:
245:
86:
77:
3219:
2950:"Uber Fires Drivers Based On 'Racially Biased' Star Rating System, Lawsuit Claims"
2798:"Former Uber Executive Charged With Paying 'Hush Money' To Conceal Massive Breach"
2417:"Uber restricts God View but needs to come clean on usage policy, says US senator"
1553:"Uber class-action lawsuit over how drivers were paid gets green light from judge"
2720:"Uber Agrees to Expanded Settlement with FTC Related to Privacy, Security Claims"
2365:""God View": Uber Investigates Its Top New York Executive For Privacy Violations"
1293:"Uber broke laws, duped police and built secret lobbying operation, leak reveals"
759:"Uber broke laws, duped police and built secret lobbying operation, leak reveals"
1166:"Uber Files: Greyballing, kill switches, lobbying - Uber's dark tricks revealed"
397:
318:
187:
143:
107:
95:
2557:
2175:"Uber to pay 56 workers $ 1.9 million for harassment and discrimination claims"
2125:"Uber Executive Said the Company Would Spend 'A Million Dollars' to Shut Me Up"
1144:
899:"Uber's secret 'Greyball' program shows just how far it will go to get its way"
3057:
2930:
2608:"Uber faces slew of investigations in wake of 'outrageous' data hack cover-up"
2537:
2533:"Uber Database Breach Exposed Information Of 50,000 Drivers, Company Confirms"
2292:
2120:
2101:
2092:
2021:
2012:
1824:"Uber C.E.O. Orders "Urgent Investigation" into Sexual Harassment Allegations"
1760:
997:"Exclusive: Uber faces criminal probe over software used to evade authorities"
660:
621:
544:
On 5 December 2014, a passenger was assaulted in an Uber cab by its driver in
371:
United States Senate Judiciary Subcommittee on Privacy, Technology and the Law
366:
338:
334:
151:
23:
3116:"Revealed: How Uber took systems for a ride, used its tech to drive past law"
2701:
1914:
823:
2421:
1735:
1455:
1450:
1376:
1371:
1347:
1342:
1263:"Uber developed secret system to lock down staff computers in a police raid"
1068:
545:
494:
418:
199:
139:
91:
1019:"Uber Faces Federal Inquiry Over Use of Greyball Tool to Evade Authorities"
2508:"50,000 Uber driver names, license plate numbers exposed in a data breach"
1934:"Uber Fires More Than 20 Employees After Harassment Investigation: Report"
241:
to resolve allegations of having misled drivers about potential earnings.
2562:
2369:
2046:
1901:"Uber fires more than 20 employees after sexual harassment investigation"
1756:"Uber CEO Travis Kalanick quits Donald Trump's business advisory council"
1190:"Uber used Greyball fake app to evade police across Europe, leak reveals"
1170:
1149:
346:
195:
72:
57:
2150:"Uber's most scandal-ridden exec is out – and it's not Travis Kalanick"
1479:
1396:"OperationSLOG: Uber's Aggressive Plan To Steal Lyft Drivers, Revealed"
1001:
972:"Portland may subpoena Uber over regulator-dodging 'Greyball' software"
925:"Portland to investigate Uber's 'Greyball' scheme to thwart regulators"
881:
269:
31:
2999:"The Uber whistleblower: I'm exposing a system that sold people a lie"
1850:"Amit Singhal, Uber Executive Linked to Old Harassment Claim, Resigns"
1625:"Uber admits underpaying New York City drivers by millions of dollars"
740:"The Uber whistleblower: I'm exposing a system that sold people a lie"
3095:"Uber's crisis SOP: hit 'kill switch' meaning shut down to deny info"
2884:"Star executive quit Uber as it faced pressure over UK tax structure"
2583:"Hackers hit Uber in 2016: data on 57 million riders, drivers stolen"
2245:"Uber Co-Founder Travis Kalanick Departs Board, Sells All His Shares"
514:
410:
342:
313:
claim against him that occurred while he served as Vice President of
2288:"Senator Al Franken Asks Uber's CEO Tough Questions on User Privacy"
656:"Uber Became Big by Ignoring Laws (and It Plans to Keep Doing That)"
3074:"Uber Is Being Sued Over Its 'Racist' Facial Recognition Algorithm"
1421:"Uber's dirty tricks quantified: Rival counts 5,560 canceled rides"
2819:"'Paradise papers' expose tax evasion schemes of the global elite"
2267:"Travis Kalanick quits Uber's board, sells off all his Uber stock"
1601:"Judge Gives Preliminary Approval to Uber Class Action Settlement"
1579:"Uber drivers who sued over pay will get at least $ 20 each after"
1475:"Uber to pay $ 20 million to settle U.S. claims it misled drivers"
1042:"Justice Department Expands Its Inquiry Into Uber's Greyball Tool"
877:"Uber prohibits use of 'Greyball' technology to evade authorities"
523:
147:
3053:"Uber faces legal action in UK over racial discrimination claims"
3032:"Uber faces legal action in UK over racial discrimination claims"
2313:"US Senator Al Franken pushes Uber for answers on privacy fiasco"
2068:"Uber Executive Proposes Digging into Journalists' Private Lives"
437:
announced criminal charges against former Chief Security Officer
3169:"Uber Arbitration Clauses Shot Down in Pennsylvania State Court"
2974:"Uber Driver's Ratings Bias Class Action Dismissed by Judge (1)"
2204:
1876:"Uber hires Eric Holder to investigate sexual harassment claims"
1164:
Stylianou, Nassos; Dale, Becky; Dahlgreen, Will (11 July 2022).
702:
677:"Uber Can't Be Fixed — It's Time for Regulators to Shut It Down"
600:. Uber's arbitration clause was found to be in violation of the
529:
341:, who, in an article published in October 2014, accused Uber of
222:
218:
19:
1338:"Uber employees spammed competing car service with fake orders"
3036:
2909:
2802:
2688:"Uber to Pay $ 148 Million Penalty to Settle 2016 Data Breach"
2633:"Uber Paid Hackers to Delete Stolen Data on 57 Million People"
2442:
2222:"Uber Founder Travis Kalanick Leaves Board, Severing Last Tie"
2179:
1993:
1785:
465:, revealed that Uber is one of many corporations that used an
1526:"Uber to Pay $ 20 Million to Settle FTC Suit Over Driver Pay"
405:
passwords that had been compromised in previous breaches (a "
2659:"Uber reveals coverup of hack affecting 57M riders, drivers"
1989:"Travis Kalanick resigns as Uber CEO after months of crisis"
949:"Transportation Network Companies: Regulation Evasion Audit"
380:
In 2012, an Uber employee tracked the frequency of probable
3114:
Sarin, Ritu; Yadav, Shyamlal; Mohan, Anand (11 July 2022).
780:"Boston cab drivers lose battle with Uber at First Circuit"
396:
On February 27, 2015, Uber admitted that it had suffered a
654:
Ongweso, Edward Jr.; Koebler, Jason (September 11, 2019).
627:
Lawyers for Uber, which included attorneys from law firms
350:
33,900 each. In December 2019, Kalanick resigned from the
1781:"Uber CEO drops out of Trump's business advisory council"
2459:"The one-night stand, quantified and visualized by Uber"
2339:"Uber's Privacy Practices Questioned by Senator Franken"
2042:"Uber Executive Suggests Digging Up Dirt On Journalists"
473:
to move, possibly for family reasons, and stepped down.
237:
In January 2017, Uber agreed to pay $ 20 million to the
2391:"Is Uber's rider database a sitting duck for hackers?"
2363:
Bhuiyan, Johana; Warzel, Charlie (November 18, 2014).
317:. After investigations led by former attorney general
2856:
International Consortium of Investigative Journalists
1212:"Uber's Secret Tool for Keeping the Cops in the Dark"
824:"Uber agrees $ 178m payout to Australia taxi drivers"
106:
secretly aided Uber lobbying in France, and use of a
1731:"Uber has an immigration message if you #DeleteUber"
1209:
Zaleski, Olivia; Newcomer, Eric (January 11, 2018).
1809:"Reflecting on one very, very strange year at Uber"
696:Kirchner, Elyce; Paredes, David (October 6, 2014).
81:newspaper and first printed on 10 July 2022 by its
60:, to change regulations. Uber argued that it is "a
3136:
2631:
2243:
1551:
1524:
1210:
897:
2438:"Uber limits 'God view' to improve rider privacy"
1779:Zeleny, Jeff; Segall, Laurie (February 2, 2017).
605:bold text at the top of a contract. According to
150:. The tool identified government officials using
1960:"Uber Founder Travis Kalanick Resigns as C.E.O."
1125:"Uber has lost its licence to operate in London"
1446:"Uber accused of booking 5,560 fake Lyft rides"
580:Arbitration agreements and class action waivers
34:businesses and allegedly caused an increase in
1367:"This is Uber's playbook for sabotaging Lyft"
1188:Davies, Rob; Bhuiyan, Johana (12 July 2022).
896:Timberg, Craig; Fung, Brian (March 3, 2017).
851:"How Uber Deceives the Authorities Worldwide"
719:"Uber Goes Back to Basics: Violating the Law"
8:
1315:Davies, Rob; Goodley, Simon (11 July 2022).
1684:"Why #DeleteUber and Other Boycotts Matter"
297:On February 19, 2017, former Uber engineer
90:. The documents revealed attempts to lobby
2817:Staudenmaier, Rebecca (November 5, 2017).
1310:
1308:
1183:
1181:
1145:"Uber to begin appeal over London licence"
649:
647:
645:
1754:Etherington, Darrell (February 2, 2017).
995:Levine, Dan; Menn, Joseph (May 5, 2017).
489:Court of Amsterdam case on 'robo-firings'
2757:from the original on September 26, 2018.
2708:from the original on September 27, 2018.
2606:Wong, Julia Carrie (November 22, 2017).
2173:O'Brien, Sara Ashley (August 22, 2018).
2054:from the original on September 17, 2017.
2029:from the original on September 10, 2018.
1768:from the original on September 17, 2018.
1599:CHRISTOPHI, HELEN (September 27, 2018).
1286:
1284:
1282:
1225:from the original on September 21, 2018.
984:from the original on September 10, 2018.
937:from the original on September 10, 2018.
717:SAMMON, ALEXANDER (September 12, 2019).
2785:from the original on November 28, 2018.
2732:from the original on September 9, 2018.
2686:Al-Muslim, Aisha (September 26, 2018).
2675:from the original on September 8, 2018.
2646:from the original on November 21, 2017.
2620:from the original on November 22, 2017.
2595:from the original on November 22, 2017.
2545:from the original on December 30, 2017.
2520:from the original on November 25, 2016.
2352:from the original on September 9, 2018.
2325:from the original on September 9, 2018.
2187:from the original on September 9, 2018.
2162:from the original on September 9, 2018.
2109:from the original on September 8, 2018.
1888:from the original on February 21, 2017.
1793:from the original on November 30, 2018.
1718:from the original on September 7, 2018.
1487:from the original on December 15, 2018.
1462:from the original on November 19, 2017.
1433:from the original on September 8, 2018.
1408:from the original on September 9, 2018.
1383:from the original on September 2, 2017.
1354:from the original on December 10, 2017.
1250:from the original on September 8, 2018.
641:
477:Discrimination against a blind customer
3162:
3160:
3158:
2657:Liedtke, Michael (November 22, 2017).
2377:from the original on October 17, 2017.
2081:from the original on November 3, 2018.
1566:from the original on January 13, 2019.
1539:from the original on January 20, 2017.
1512:from the original on January 20, 2017.
1275:from the original on January 11, 2018.
409:" method) to gain access to a private
274:protests against Executive Order 13769
272:Uber because the company did not join
51:Ignoring and evading local regulations
16:List of controversies surrounding Uber
2943:
2941:
2863:from the original on November 5, 2017
2531:Taylor, Colleen (February 22, 2015).
2265:LEE, TIMOTHY B. (December 24, 2019).
2001:from the original on August 31, 2018.
1107:"TFL decision on Uber London Limited"
875:Somerville, Heather (March 8, 2017).
7:
2581:Farivar, Cyrus (November 21, 2017).
2436:Pagliery, Jose (December 29, 2014).
1874:Overly, Steven (February 21, 2017).
1681:Semuels, Alana (February 22, 2017).
1670:from the original on August 3, 2018.
1637:from the original on January 9, 2019
1394:Shontell, Alyson (August 26, 2014).
1336:D'Orazio, Dante (January 24, 2014).
1095:from the original on March 29, 2017.
1076:from the original on April 28, 2017.
912:from the original on April 30, 2017.
354:of the company and sold his shares.
280:, then CEO of Uber, was a member of
3239:Criticisms of software and websites
3072:Geiger, Gabriel (October 6, 2021).
2831:from the original on August 8, 2018
2570:from the original on June 25, 2018.
2404:from the original on June 25, 2015.
2388:Timberg, Craig (December 1, 2014).
2198:Palmer, Annie (December 24, 2019).
2137:from the original on July 28, 2018.
1973:from the original on June 21, 2017.
1863:from the original on March 8, 2017.
1836:from the original on July 13, 2017.
1743:from the original on June 27, 2018.
1656:Siddiqui, Falz (January 29, 2017).
1444:Khaw, Cassandra (August 12, 2014).
1236:Matousek, Mark (January 11, 2018).
1062:della Cava, Marco (March 8, 2017).
864:from the original on March 5, 2017.
675:Edelman, Benjamin (June 21, 2017).
618:Berman v. Freedom Financial Network
392:Delayed disclosure of data breaches
284:'s "business advisory council" and
164:United States Department of Justice
128:In March 2017, an investigation by
3051:Lomas, Natasha (October 5, 2021).
2743:Fung, Brian (September 26, 2018).
2506:Guess, Megan (February 28, 2015).
2457:Harris, Derrick (March 26, 2012).
2300:from the original on June 7, 2017.
2242:Brown, Eliot (December 24, 2019).
2219:Conger, Kate (December 24, 2019).
2148:Griswold, Alison (June 12, 2017).
1946:from the original on June 8, 2017.
1921:from the original on June 7, 2017.
1822:Kosoff, Maya (February 20, 2017).
1729:Molina, Brett (February 2, 2017).
1550:Lien, Tracey (February 19, 2018).
1261:Solon, Olivia (January 11, 2018).
513:In October 2021, Uber was sued in
186:stated that Uber routinely used a
14:
3135:MacMillan, Douglas (2022-07-11).
2924:Lomas, Natasha (April 14, 2021).
2903:Williams, David (April 2, 2021).
2796:BOND, SHANNON (August 20, 2020).
2776:Information Commissioner's Office
2728:(Press release). April 12, 2018.
2558:"Uber concealed huge data breach"
2336:Issac, Mike (November 19, 2014).
2286:Biggs, John (November 19, 2014).
2065:Isaac, Mike (November 18, 2014).
1932:Marinova, Polina (June 6, 2017).
1847:Isaac, Mike (February 27, 2017).
1473:Bartz, Diane (January 19, 2017).
1365:Newton, Casey (August 26, 2014).
959:from the original on May 3, 2017.
953:Portland Bureau of Transportation
778:Larkin, Emilee (August 6, 2021).
428:Information Commissioner's Office
66:California Assembly Bill 5 (2019)
3167:Marr, Chris (October 30, 2022).
3151:from the original on 2022-07-11.
2769:"Monetary Penalty Notice (Uber)"
2415:Toor, Amar (December 16, 2014).
2311:Hern, Alex (November 20, 2014).
2040:Smith, Ben (November 17, 2014).
1704:Carson, Biz (February 2, 2017).
1523:Huet, Ellen (January 19, 2017).
1498:Carson, Biz (January 20, 2017).
822:Hoskins, Peter (18 March 2024).
802:digitalcommons.law.villanova.edu
213:Attempts to sabotage competitors
115:Legal action from taxi companies
3030:Azeez, Walé (October 7, 2021).
2882:Goodley, Simon (10 July 2022).
2556:Lee, Dave (November 22, 2017).
1419:Fink, Erica (August 12, 2014).
1087:Sullivan, Joe (March 8, 2017).
970:Njus, Elliot (April 27, 2017).
602:Pennsylvania state Constitution
373:, expressed concerns regarding
40:regulated in many jurisdictions
1899:Solon, Olivia (June 7, 2016).
923:Njus, Elliot (March 6, 2017).
254:New York Taxi Workers Alliance
1:
2489:"Uberdata: The Ride of Glory"
1957:Isaac, Mike (June 21, 2017).
848:Isaac, Mike (March 3, 2017).
358:God view and privacy concerns
3093:Sarin, Ritu (11 July 2022).
2491:. 2012-03-26. Archived from
1089:"An update on "greyballing""
493:In April 2021, the court of
38:. Ridesharing companies are
2948:Allyn, Bobby (2020-10-26).
1039:Isaac, Mike (May 5, 2017).
1016:Isaac, Mike (May 4, 2017).
620:, which itself found that "
598:Pennsylvania Superior Court
488:
3260:
629:Morgan Lewis & Bockius
517:over allegations that its
158:, after investigations by
519:facial recognition system
303:termination of employment
182:A January 2018 report by
2725:Federal Trade Commission
592:in its driver and rider
457:, a set of confidential
435:US Department of Justice
424:Federal Trade Commission
239:Federal Trade Commission
3197:The Legal Intelligencer
2693:The Wall Street Journal
2251:The Wall Street Journal
1606:Courthouse News Service
784:Courthouse News Service
682:Harvard Business Review
362:In November 2014, then
252:In May 2017, after the
28:independent contractors
536:
453:In November 2017, the
443:obstruction of justice
264:In late January 2017,
3173:news.bloomberglaw.com
2978:news.bloomberglaw.com
2778:. November 27, 2018.
2642:. November 21, 2017.
2123:(November 14, 2017).
2095:(November 17, 2014).
1807:(February 19, 2017).
1133:. September 22, 2017.
1113:. September 22, 2017.
724:The American Prospect
550:Reserve Bank of India
527:
505:Racial discrimination
325:, a member of Uber's
2859:. November 5, 2017.
2469:on February 24, 2022
2015:(October 22, 2014).
1111:Transport for London
567:guarantee success".
459:electronic documents
375:ride sharing privacy
168:Transport for London
3144:The Washington Post
2750:The Washington Post
2397:The Washington Post
1663:The Washington Post
590:class action waiver
572:The Washington Post
469:to minimize taxes.
463:offshore investment
415:Amazon Web Services
407:credential stuffing
2345:The New York Times
2228:The New York Times
2074:The New York Times
1966:The New York Times
1856:The New York Times
1621:Wong, Julia Carrie
1048:The New York Times
1025:The New York Times
955:. April 28, 2017.
857:The New York Times
586:arbitration clause
537:
369:, Chairman of the
352:board of directors
327:board of directors
323:Arianna Huffington
131:The New York Times
62:technology company
36:traffic congestion
1987:(June 21, 2017).
1881:Los Angeles Times
1585:Los Angeles Times
1559:Los Angeles Times
1109:(Press release).
311:sexual harassment
293:Sexual harassment
260:Boycott in the US
3251:
3207:
3206:
3204:
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3189:
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3084:
3083:
3069:
3063:
3062:
3048:
3042:
3041:
3027:
3021:
3020:
3018:
3016:
3007:. Archived from
2994:
2988:
2987:
2985:
2984:
2970:
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2710:
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2677:
2676:
2669:Associated Press
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2528:
2522:
2521:
2503:
2497:
2496:
2485:
2479:
2478:
2476:
2474:
2465:. Archived from
2454:
2448:
2447:
2433:
2427:
2426:
2412:
2406:
2405:
2393:
2385:
2379:
2378:
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2210:
2209:
2195:
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2145:
2139:
2138:
2117:
2111:
2110:
2089:
2083:
2082:
2070:
2062:
2056:
2055:
2037:
2031:
2030:
2009:
2003:
2002:
1981:
1975:
1974:
1962:
1954:
1948:
1947:
1929:
1923:
1922:
1896:
1890:
1889:
1871:
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1838:
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1813:
1812:
1801:
1795:
1794:
1776:
1770:
1769:
1751:
1745:
1744:
1726:
1720:
1719:
1711:Business Insider
1701:
1695:
1694:
1686:
1678:
1672:
1671:
1653:
1647:
1646:
1644:
1642:
1623:(May 23, 2017).
1617:
1611:
1610:
1596:
1590:
1589:
1588:. July 23, 2019.
1581:
1574:
1568:
1567:
1555:
1547:
1541:
1540:
1528:
1520:
1514:
1513:
1505:Business Insider
1495:
1489:
1488:
1470:
1464:
1463:
1441:
1435:
1434:
1416:
1410:
1409:
1401:Business Insider
1391:
1385:
1384:
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1355:
1333:
1327:
1326:
1312:
1303:
1302:
1288:
1277:
1276:
1258:
1252:
1251:
1243:Business Insider
1233:
1227:
1226:
1214:
1206:
1200:
1199:
1185:
1176:
1175:
1161:
1155:
1154:
1153:. June 25, 2018.
1141:
1135:
1134:
1130:Business Insider
1121:
1115:
1114:
1103:
1097:
1096:
1084:
1078:
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1021:
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992:
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769:
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748:
747:
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729:
728:
714:
708:
707:
693:
687:
686:
672:
666:
665:
651:
594:terms of service
540:Passenger safety
467:offshore company
382:one-night stands
160:Portland, Oregon
156:terms of service
136:Portland, Oregon
3259:
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3249:
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3045:
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3024:
3014:
3012:
3011:on 11 July 2022
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2011:
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905:Chicago Tribune
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582:
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528:Head office of
507:
491:
479:
455:Paradise Papers
451:
394:
360:
295:
278:Travis Kalanick
262:
235:
215:
180:
126:
117:
104:Emmanuel Macron
53:
45:Travis Kalanick
17:
12:
11:
5:
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3214:External links
3212:
3209:
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3154:
3127:
3121:Indian Express
3106:
3100:Indian Express
3085:
3064:
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3022:
2989:
2965:
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2916:
2895:
2874:
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2824:Deutsche Welle
2809:
2788:
2760:
2735:
2711:
2678:
2664:Financial Post
2649:
2639:Bloomberg News
2623:
2598:
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2523:
2498:
2495:on 2012-07-29.
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2211:
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2084:
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2032:
2004:
1985:Segall, Laurie
1976:
1949:
1924:
1891:
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1814:
1796:
1771:
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1532:Bloomberg News
1515:
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1218:Bloomberg News
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266:GrabYourWallet
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100:George Osborne
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