393:), Ford customers were requesting the model with Japanese transmissions over the US-made transmissions, and they were willing to wait for the Japanese model. As both transmissions were made to the same specifications, Ford engineers could not understand the customer preference for the model with Japanese transmissions. Finally, Ford engineers decided to take apart the two different transmissions. The American-made car parts were all within specified tolerance levels. However, the Japanese car parts were virtually identical to each other, and much closer to the nominal values for the parts—e.g., if a part was supposed to be one foot long, plus or minus 1/8 of an inch (300 mm ± 3 mm)—then the Japanese parts were all within
553:, as Deming began to move toward the application of statistical methods to industrial production and management. Shewhart's idea of common and special causes of variation led directly to Deming's theory of management. Deming saw that these ideas could be applied not only to manufacturing processes, but also to the processes by which enterprises are led and managed. This key insight made possible his enormous influence on the economics of the industrialized world after 1950.
422:). Deming is well known for his work in Japan after WWII, particularly his work with the leaders of Japanese industry. That work began in July and August 1950, in Tokyo and at the Hakone Convention Center, when Deming delivered speeches on what he called "Statistical Product Quality Administration". Many in Japan credit Deming as one of the inspirations for what has become known as the
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jump-start a quality movement at Ford. Deming questioned the company's culture and the way its managers operated. To Ford's surprise, Deming talked not about quality, but about management. He told Ford that management actions were responsible for 85% of all problems in developing better cars. In 1986, Ford came out with a profitable line of cars, the Taurus-Sable line. In a letter to
51:
942:"A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management. A psychologist that possesses even a crude understanding of variation as will be learned in the experiment with the
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612:, who grew frustrated at being unable to complete so much as a phone call without the line going dead due to Japan's shattered postwar economy. While in Japan, his expertise in quality-control techniques, combined with his involvement in Japanese society, brought him an invitation from the Union of Japanese Scientists and Engineers (JUSE).
897:"The prevailing style of management must undergo transformation. A system cannot understand itself. The transformation requires a view from outside. The aim of this chapter is to provide an outside view—a lens—that I call a system of profound knowledge. It provides a map of theory by which to understand the organizations that we work in."
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in business, protect investment, ensure future dividends, and provide more jobs through improved products and services. "Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment."
736:, then Ford chairman, said, "We are moving toward building a quality culture at Ford and the many changes that have been taking place here have their roots directly in Deming's teachings." By 1986, Ford had become the most profitable American auto company. For the first time since the 1920s, its earnings had exceeded those of arch-rival
575:, into a book published in 1939. One reason he learned so much from Shewhart, Deming remarked in a videotaped interview, was that, while brilliant, Shewhart had an "uncanny ability to make things difficult." Deming thus spent a great deal of time both copying Shewhart's ideas and devising ways to present them with his own twist.
1231:, in which the reciprocal rate is plotted against the reciprocal substrate concentration, they estimated the kinetic parameters by weighted linear regression with weights of the fourth power of the rates, as recommended by Deming. Unfortunately this (essential) part of their approach was quickly forgotten.
782:: "For his forceful promotion of statistical methodology, for his contributions to sampling theory, and for his advocacy to corporations and nations of a general management philosophy that has resulted in improved product quality." In 1988, he received the Distinguished Career in Science award from the
1248:
Deming died in his sleep at the age of 93 in his
Washington home from cancer on December 20, 1993. When asked, toward the end of his life, how he would wish to be remembered in the U.S., he replied, "I probably won't even be remembered." After a pause, he added, "Well, maybe ... as someone who spent
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involves understanding that everything measured consists of both "normal" variation due to the flexibility of the system and of "special causes" that create defects. Quality involves recognizing the difference to eliminate "special causes" while controlling normal variation. Deming taught that making
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JUSE members had studied
Shewhart's techniques, and as part of Japan's reconstruction efforts, they sought an expert to teach statistical control. From June–August 1950, Deming trained hundreds of engineers, managers, and scholars in SPC and concepts of quality. He also conducted at least one session
836:
Dr. W. Edwards Deming taught that by adopting appropriate principles of management, organizations can increase quality and simultaneously reduce costs (by reducing waste, rework, staff attrition and litigation while increasing customer loyalty). The key is to practice continual improvement and think
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in 1986. In it, he offers a theory of management based on his famous 14 Points for
Management. Management's failure to plan for the future brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but also by innovative plans to stay
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Deming developed the sampling techniques that were used for the first time during the 1940 U.S. Census, formulating the Deming-Stephan algorithm for iterative proportional fitting in the process. During World War II, Deming was a member of the five-man
Emergency Technical Committee. He worked with
473:
Deming made a significant contribution to Japan's reputation for innovative, high-quality products, and for its economic power. He is regarded as having had more impact on
Japanese manufacturing and business than any other individual not of Japanese heritage. Despite being honored in Japan in 1951
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Deming married Agnes Bell in 1922. She died in 1930, a little more than a year after they had adopted a daughter, Dorothy (died 1984). Deming made use of various private homes to help raise the infant, and following his marriage in 1932 to Lola
Elizabeth Shupe (died 1986), with whom he coauthored
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Graduate School of
Business in Coral Gables, founded the W. Edwards Deming Institute for the Improvement of Productivity and Quality. In 1983, the institute trained consultants of Ernst and Whinney Management Consultants in the Deming teachings. E&W then founded its Deming Quality Consulting
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He explained, "One need not be eminent in any part nor in all four parts in order to understand it and to apply it. The 14 points for management in industry, education, and government follow naturally as application of this outside knowledge, for transformation from the present style of
Western
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Deming continued to advise businesses large and small. From 1985 through 1989, Deming served as a consultant to Vernay
Laboratories, a rubber manufacturing firm in Yellow Springs, Ohio, with fewer than 1,000 employees. He held several week-long seminars for employees and suppliers of the small
727:
Ford Motor
Company was one of the first American corporations to seek help from Deming. In 1981, Ford's sales were falling. Between 1979 and 1982, Ford had incurred $ 3 billion in losses. Ford's newly appointed Corporate Quality Director, Larry Moore, was charged with recruiting Deming to help
900:"The first step is transformation of the individual. This transformation is discontinuous. It comes from understanding of the system of profound knowledge. The individual, transformed, will perceive new meaning to his life, to events, to numbers, to interactions between people."
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Z1.1–3 published in 1942) and taught SPC techniques to workers engaged in wartime production. Statistical methods were widely applied during World War II, but faded into disuse a few years later in the face of huge overseas demand for American mass-produced products.
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of the Bell Telephone Laboratories by C.H. Kunsman of the United States Department of Agriculture (USDA). Deming found great inspiration in the work of Shewhart, the originator of the concepts of statistical control of processes and the related technical tool of the
903:"Once the individual understands the system of profound knowledge, he will apply its principles in every kind of relationship with other people. He will have a basis for judgment of his own decisions and for transformation of the organizations that he belongs to."
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about the increasing industrial competition the United States was facing from Japan. As a result of the broadcast, demand for his services increased dramatically, and Deming continued consulting for industry throughout the world until his death at the age of 93.
506:. He was the son of William Albert Deming and Pluma Irene Edwards, His parents were well-educated and emphasized the importance of education to their children. Pluma had studied in San Francisco and was a musician. William Albert had studied mathematics and law.
708:"He was known for his kindness to and consideration for those he worked with, for his robust, if very subtle, humor, and for his interest in music. He sang in a choir, played drums and flute, and published several original pieces of sacred music."
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A number of Japanese manufacturers applied his techniques widely and experienced heretofore unheard-of levels of quality and productivity. The improved quality combined with the lowered cost created new international demand for Japanese products.
824:, which included the System of Profound Knowledge and the 14 Points for Management. It also contained educational concepts involving group-based teaching without grades, as well as management without individual merit or performance reviews.
958:. It is this steady state that determines the output of the system rather than the individual elements. Thus it is the structure of the organization rather than the employees, alone, which holds the key to improving the quality of output.
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for the idea and over time eventually developed the Plan-Do-Study-Act (PDSA) cycle, which has the idea of deductive and inductive learning built into the learning and improvement cycle. Deming finally published the PDSA cycle in 1993, in
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Later, from his home in Washington, D.C., Deming continued running his own consultancy business in the United States, largely unknown and unrecognized in his country of origin and work. In 1980, he was featured prominently in an
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and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force.
808:
trained with the then 90-year-old Deming and his colleague Nida Backaitis. Marshall Industries' dramatic transformation and growth from $ 400 million to $ 1.8 billion in sales was chronicled in Deming's last book
1123:'s work on Inductive learning. The basic idea of Scientific method being - making a hypothesis, conducting experiment, learning about hypothesis through experiment results. Later the idea seems to have inspired
740:(GM). Ford had come to lead the American automobile industry in improvements. Ford's following years' earnings confirmed that its success was not a fluke, for its earnings continued to exceed GM and Chrysler's.
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Break down barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems of production and usage that may be encountered with the product or service.
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involves understanding how interactions (i.e., feedback) between the elements of a system can result in internal restrictions that force the system to behave as a single organism that automatically seeks a
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Langley, Gerald J., Kevin M. Nolan, Clifford L. Norman, Lloyd P. Provost, Thomas W. Nolan, "The Improvement Guide: A Practical Approach to Enhancing Organizational Performance" Jossey-Bass (July 26, 1996)
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Deming's collaboration with Hans Lineweaver and Dean Burk is possibly the least known of his work as a statistician, but it is relevant to what has become the most highly cited paper ever published in the
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Deming's teachings and philosophy are clearly illustrated by examining the results they produced after they were adopted by Japanese industry, as the following example (called the Ford-Mazda study) shows.
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451:, by W. Edwards Deming, preface) and his system of thought he called the "System of Profound Knowledge". The system includes four components or "lenses" through which to view the world simultaneously:
939:"The various segments of the system of profound knowledge proposed here cannot be separated. They interact with each other. Thus, knowledge of psychology is incomplete without knowledge of variation.
658:. The citation on the medal recognizes Deming's contributions to Japan's industrial rebirth and its worldwide success. The first section of the meritorious service record describes his work in Japan:
793:
Deming joined the Graduate School of Business at Columbia University in 1988. In 1990, during his last year, he founded the W. Edwards Deming Center for Quality, Productivity, and Competitiveness at
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several papers, he brought her back home to stay. Lola and he had two more children, Diana (born 1934) and Linda (born 1943). Deming was survived by Diana and Linda, along with seven grandchildren.
643:(December 1950) to repay him for his friendship and kindness. Within Japan, the Deming Prize continues to exert considerable influence on the disciplines of quality control and quality management.
1002:
End the practice of awarding business on the basis of a price tag. Instead, minimize total cost. Move towards a single supplier for any one item, on a long-term relationship of loyalty and trust.
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changes in response to "normal" variation would only make the system perform worse. Understanding variation includes the mathematical certainty that variation will normally occur within six
248:(October 14, 1900 – December 20, 1993) was an American business theorist, composer, economist, industrial engineer, management consultant, statistician, and writer. Educated initially as an
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1018:). The aim of supervision should be to help people and machines and gadgets do a better job. Supervision of management is in need of overhaul, as well as supervision of production workers.
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of 1950 to 1960, when Japan rose from the ashes of war on the road to becoming the second-largest economy in the world through processes partially influenced by the ideas Deming taught:
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348:(JUSE) to talk directly to Japanese business leaders, not about SPC, but about his theories of management, returning to Japan for many years to consult. Later, he became a professor at
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1115:
In the article on "Clearing up myths about the Deming cycle and seeing how it keeps evolving", by Ron Moen and Clifford Norman, they refer to the first origins of PDCA in the work of
367:(1993), and books on statistics and sampling. Deming played the flute and drums and composed music throughout his life, including sacred choral compositions and an arrangement of "
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Adopt the new philosophy. We are in a new economic age. Western management must awaken to the challenge, must learn their responsibilities, and take on leadership for change.
1210:, his 14 Points and Seven Deadly Diseases have had tremendous influence outside manufacturing and have been applied in other arenas, such as in the relatively new field of
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Vertiz, Virginia C. (1993) A look at the quality management audit applying Dr. Deming's principles for system transformation. In V.C. Vertiz (Ed.) Education, Winter, 1993
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The second half of the record lists his service to private enterprise through the introduction of epochal ideas, such as quality control and market survey techniques.
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Placing blame on workforces who are responsible for only 15% of mistakes while the system designed by management is responsible for 85% of the unintended consequences
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was simultaneously manufacturing a car model with transmissions made in Japan (by Mazda) and the United States (by Ford). Soon after the car model was on the market (
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272:, credited with revolutionizing Japan's industry and making it one of the most dominant economies in the world. He is best known for his theories of management.
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1227:, which was written after the authors had consulted Deming about the proper way to analyze their data. Although they are credited with the introduction of the
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have had broad influence. For example, they were used to define how the U.S. Environmental Protection Agency's Underground Storage Tanks program would work.
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with the establishment of the Deming Prize, he was only just beginning to win widespread recognition in the United States at the time of his death in 1993.
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Among his many honors, an exhibit memorializing Deming's contributions and his famous Red Bead Experiment is on display outside the board room of the
999:
Cease dependence on inspection to achieve quality. Eliminate the need for massive inspection by building quality into the product in the first place.
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William J. Latzko, David M. Saunders, "Four Days with Dr. Deming: A Strategy for Modern Methods of Management" Prentice Hall PTR (January 26, 1995)
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Create constancy of purpose toward improvement of product and service, with the aim to become competitive, to stay in business and to provide jobs.
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Perry Gluckman, Diana Reynolds Roome, "Everyday Heroes: From Taylor to Deming: The Journey to Higher Productivity" SPC Press, Inc. (March 1990)
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913:: understanding the overall processes involving suppliers, producers, and customers (or recipients) of goods and services (explained below);
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Delavigne Kenneth T. and J. Daniel Robertson, "Deming's Profound Changes: When Will the Sleeping Giant Awaken?" (PTR Prentice Hall, 1994),
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and market share. Perhaps the best known of these management lectures was delivered at the Mt. Hakone Conference Center in August 1950.
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includes an extensive audiotape and videotape archive. The aim of the institute is to "Enrich society through the Deming philosophy."
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1096:"Massive training is required to instill the courage to break with tradition. Every activity and every job is a part of the process."
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301:
119:
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Vertiz, Virginia C. (1995) The other side of the man of quality: The pearl. Quality Progress, American Society for Quality Control.
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Deming offered 14 key principles to managers for transforming business effectiveness. The points were first presented in his book
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of an inch (1.6 mm), less variation. This made the Japanese cars run more smoothly and customers experienced fewer problems.
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537:
Deming was a professor of statistics in New York University graduate school of business administration (1946–1993) and taught at
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Gitlow, Howard S., Shelly J. Gitlow, "The Deming Guide to Quality and Competitive Position" Prentice Hall Trade (January 1987)
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company where his famous example "Workers on the Red Beads" spurred several major changes in Vernay's manufacturing processes.
1207:
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H.F. Dodge, A.G. Ashcroft, Leslie E. Simon, R.E. Wareham, and John Gaillard in the compilation of the American War Standards (
502:, on his grandfather Henry Coffin Edwards' chicken farm, then later on a 40-acre (16 ha) farm purchased by his father in
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Deming declined to receive royalties from the transcripts of his 1950 lectures, so JUSE's board of directors established the
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The System of Profound Knowledge is the basis for application of Deming's famous 14 Points for Management, described below.
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Reliance on quality control departments rather than management, supervisors, managers of purchasing, and production workers
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1005:
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to promote operational excellence in business through the development of research, best practices and strategic planning.
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Deming advocated that all managers need to have what he called a System of Profound Knowledge, consisting of four parts:
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Remove barriers that rob people in management and in engineering of their right to pride of workmanship. This means,
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418:, operational definitions, and what Deming called the "Shewhart Cycle", which had evolved into Plan-Do-Study-Act (
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374:
In 1993, he founded the W. Edwards Deming Institute in Washington, D.C., where the Deming Collection at the U.S.
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Over the course of his career, Deming received dozens of academic awards, including another, honorary, PhD from
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the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
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settler, deputy to the Connecticut Legislature and also a patentee of the Royal Charter of Connecticut, 1662.
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Put everybody in the company to work to accomplish the transformation. The transformation is everybody's job.
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Vertiz, Virginia C. (1994) Beware the quality skills and tools trap or learn to fish. Creating Quality K-12.
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1874:"On a least squares adjustment of a sampled frequency table when the expected marginal totals are known"
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985:(p. 23–24). Although Deming does not use the term in his book, it is credited with launching the
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Punished By Rewards: The Trouble with Gold Stars, Incentive Plans, A's, Praise, and Other Bribes
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Lineweaver H, Burk D, Deming, W E (1934). "The dissociation constant of nitrogen-nitrogenase in
919:: the range and causes of variation in quality, and use of statistical sampling in measurements;
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The Man Who Discovered Quality: How W. Edwards Deming Brought the Quality Revolution to America
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The Union of Japanese Scientists and Engineers (transcript of Deming's 1950 lectures in Japan)
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Managing with profound knowledge: A management process based on the Deming management theory
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541:'s graduate school of business (1988–1993). He also was a consultant for private business.
2044:"Transcript of 'The Underground Storage Tank Program's Early Management Challenges' video"
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Economic Control of Quality of Manufactured Product/50th Anniversary Commemorative Issue
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Business administration and theory, economics, industrial engineering, music, statistics
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1739:"History of Total Quality Management: How Deming met Kaoru Ishikawa after World War II"
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312:(1928). Both graduate degrees were in mathematics and physics. He had an internship at
268:. He is also known as the father of the quality movement and was hugely influential in
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Lineweaver, H; Burk, D. (1934). "The Determination of Enzyme Dissociation Constants".
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The Lady Tasting Tea: How Statistics Revolutionized Science in the Twentieth Century
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1067:. The responsibility of supervisors must be changed from sheer numbers to quality.
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946:(Ch. 7) could no longer participate in refinement of a plan for ranking people."
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1335:. Massachusetts Institute of Technology, Center for Advanced Engineering Study.
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2251:"The History and Evolution of the PDSA Cycle - The W. Edwards Deming Institute"
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The Washington Post/archive/opinions/12-23-1993 Japans Secret W Edwards Deming
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Deming and his statistical methods are profiled by Salsburg(2002, Chapter 24)
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Excessive costs of warranty, fueled by lawyers who work for contingency fees
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Free, Perfect, and Now: Connecting to the three insatiable customer demands
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Eliminate slogans, exhortations, and targets for the work force asking for
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for top management (including top Japanese industrialists of the likes of
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Evaluation by performance, merit rating, or annual review of performance
925:: the concepts explaining knowledge and the limits of what can be known.
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to assist with the census. He was brought over at the behest of General
1495:"W. Edwards Deming of Powell, Wyo.: The Man Who Helped Shape the World"
1025:, so that everyone may work effectively for the company. (See Ch. 3 of
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Improvement of product testing in the workplace and in research centers
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W. Edwards Deming: A Register of His Papers in the Library of Congress
1797:(Documentary). Cincinnati, OH: The Petty Consulting/Productions. 1991.
1555:"W Edwards Deming: father of quality management, patient and composer"
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The Essential Deming: Leadership Principles from the Father of Quality
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30:"William Deming" redirects here. For the Connecticut politician, see
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The philosophy of W. Edwards Deming has been summarized as follows:
624:.) Deming's message to Japan's chief executives was that improving
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1635:"Manufacturing Innovation: Lessons from the Japanese Auto Industry"
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Relying on quality inspection rather than improving product quality
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The mistaken belief that management skills can be taught in classes
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Noguchi, Junji (October 1995). "The Legacy of W. Edwards Deming".
1717:(1. MIT Press ed.). Cambridge, Mass.: MIT Press. p. 88.
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Deming edited a series of lectures delivered by Shewhart at USDA,
340:(SPC) methods to members of the Radio Corps, at the invitation of
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352:, while engaged as an independent consultant in Washington, D.C.
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The Leader's Handbook: Making Things Happen, Getting Things Done
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1131:, giving a clear account of evolution period from 17th century.
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In 1982, Deming, along with Paul Hertz and Howard Gitlow of the
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Scoring a Whole in One: People in Enterprise Playing in Concert
1089:
Institute a vigorous program of education and self-improvement.
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Dr. Deming: The American Who Taught the Japanese About Quality
2425:"W. Edwards Deming, Expert on Business Management, Dies at 93"
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Dr. Deming: The American Who Taught the Japanese About Quality
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714:
305:
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Fourth Generation Management: The New Business Consciousness
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The Man: Articles: "The Three Careers of W. Edwards Deming."
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instructor in sample survey methods in government statistics
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In 1947, Deming was involved in early planning for the 1951
2089:(Third ed.). Cambridge, Massachusetts: The MIT Press.
1187:
Seeking examples to follow rather than developing solutions
1063:
Remove barriers that rob the hourly worker of his right to
1249:
his life trying to keep America from committing suicide."
1769:
The New Economics for Industry, Government, and Education
1690:
The New Economics for Industry, Government, and Education
877:
408:
The New Economics for Industry, Government, and Education
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Statistical Method from the Viewpoint of Quality Control
1108:) to Deming. Deming always referred to the Cycle as the
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and numerical goals. Instead substitute with leadership.
873:
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Statistical Method from the Viewpoint of Quality Control
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gave Deming the Distinguished Career in Science award.
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Presidents of the Institute of Mathematical Statistics
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Keys to Excellence: The Story of the Deming Philosophy
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The New Economics: For Industry, Government, Education
1353:
The New Economics: For Industry, Government, Education
837:
of manufacturing as a system, not as bits and pieces."
3112:
2573:
The New Economics for Industry, Government, Education
2455:
Hillkirk, J. World-famous quality expert dead at 93.
2119:
The New Economics for Industry, Government, Education
1829:. Dubuque, Iowa: Press of Mathis-Mets Co. p. 4.
1757:. Translation by Teruhide Haga. Accessed: 2015-02-24.
822:
The New Economics for Industry, Government, Education
365:
The New Economics for Industry, Government, Education
3155:"If Japan Can, Why Can't We? (1980 NBC documentary)"
1909:
Elementary Principles of Statistical Control Quality
1623:. W. Edwards Deming Institute. Accessed: 2008-10-15.
1612:. W. Edwards Deming Institute. Accessed: 2006-06-16.
2317:. Milwaukee, WI: ASQ Quality Press. pp. 60–74.
1047:) on the factory floor. Substitute with leadership.
231:
216:
161:
143:
102:
83:
57:
41:
3079:Understanding Variation: The Key to Managing Chaos
2834:
2694:
2541:
2132:
1862:W. Edwards Deming Institute. Accessed: 2008-10-15.
1815:W. Edwards Deming Institute. Accessed: 2006-06-17.
1263:
1948:. The W. Edwards Deming Institute. Archived from
1104:It is a common myth to credit Plan-Do-Check-Act (
751:Center for Advanced Engineering, and was renamed
324:, while studying at Yale. He later worked at the
3351:Yale Graduate School of Arts and Sciences alumni
1329:. Center for Advanced Engineering Study (1982).
1014:Institute leadership (see Point 12 and Ch. 8 of
328:and the Census Bureau. While working under Gen.
3286:Fellows of the American Statistical Association
1850:British Deming Association SPC Press, Inc. 1992
1332:Quality, Productivity, and Competitive Position
1112:Cycle for Continuous Learning and Improvement.
834:
745:Quality, Productivity, and Competitive Position
3321:Recipients of the Order of the Sacred Treasure
3015:. American Society for Quality December 1980.
2315:Sales Process Engineering: A Personal Workshop
2210:"PDSA Cycle - The W. Edwards Deming Institute"
27:American engineer and statistician (1900–1993)
1190:Excuses, such as "our problems are different"
872:. Consider transferring direct quotations to
357:Quality Productivity and Competitive Position
344:. During this visit, he was contacted by the
8:
2358:: CS1 maint: multiple names: authors list (
1971:"Red beads on display at ASQ headquarters".
1755:Deming's 1950 Lecture to Japanese Management
1420:Analytic and enumerative statistical studies
430:Better design of products to improve service
1662:https://www.youtube.com/watch?v=uAfUOfSY-S0
1177:"A Lesser Category of Obstacles" includes:
336:, he was asked to teach a short seminar on
1750:
1748:
1167:Running a company on visible figures alone
820:In 1993, Deming published his final book,
813:, a Harvard Case Study, and Rodin's book,
656:Order of the Sacred Treasure, Second Class
346:Union of Japanese Scientists and Engineers
49:
38:
1921:
1919:
1917:
1892:
1633:Cusumano, Michael A. (October 15, 1988).
1586:
3281:Fellows of the American Physical Society
2755:No Contest: The Case Against Competition
1848:A Brief History of Dr. W. Edwards Deming
1225:Journal of the American Chemical Society
628:would reduce expenses, while increasing
3301:National Medal of Technology recipients
2988:. Dover Publications December 1, 1986.
1486:
1184:Relying on technology to solve problems
842:The Deming System of Profound Knowledge
433:Higher level of uniform product quality
208: 1932; died 1986)
185: 1922; died 1930)
2351:
2275:Pruitt, W. Frazier; Imam, S.M. Waqas.
2023:Ford Embraces Six-Sigma Quality Goals.
1808:
1806:
1804:
1692:. Boston, Ma: MIT Press. p. 132.
1660:Ford Transmission Quality Study Video
764:Practice which is still active today.
669:Supreme Commander of the Allied Powers
646:In 1960, the Prime Minister of Japan (
3336:University of Colorado Boulder alumni
3161:. DemingInstitute. November 11, 2015.
2929:Demings Road to Continual Improvement
1327:Massachusetts Institute of Technology
1151:The "Seven Deadly Diseases" include:
1074:, abolishment of the annual or merit
863:too many or overly lengthy quotations
517:settler and original patentee of the
7:
3206:20th-century American male musicians
3201:20th-century American mathematicians
2372:Almost 14000 citations by March 2023
2234:Deming, W. Edwards (November 1990).
936:management to one of optimization."
767:His methods and workshops regarding
664:1947, Rice Statistics Mission member
606:United States Department of the Army
3216:Alumni of University College London
3196:20th-century American Episcopalians
2757:(Revised ed.). Mariner Books.
2423:Holusha, John (December 21, 1993).
1521:"JAPAN'S SECRET: W. EDWARDS DEMING"
1519:Rowen, Hobart (December 23, 1993).
521:, and Honor Treat, the daughter of
494:William Edwards Deming was born in
439:Greater sales through side markets
3256:American people of English descent
3211:20th-century American male writers
3134:"W. Edwards Deming: The 14 Points"
2680:. Harold S. Haller & Company.
2277:"Expert Answers: April 2021 | ASQ"
2012:. Penguin Group. pp. 138–139.
544:In 1927, Deming was introduced to
424:Japanese post-war economic miracle
25:
3246:American male non-fiction writers
2926:Scherkenbach, William W. (1991).
2841:(3rd ed.). Prestwick Books.
2437:from the original on May 14, 2011
2236:Personal letter to Ronald D. Moen
2183:. Van Nostrand Reinhold. p.
2071:Dr. Deming's Management Training.
1881:Annals of Mathematical Statistics
1559:Quality and Safety in Health Care
482:in 1987. The following year, the
3191:20th-century American economists
3082:(2nd ed.). SPC Press, Inc.
2730:(2nd ed.). SPC Press, Inc.
1767:Deming, W. Edwards (1993). "4".
850:
3251:American management consultants
3186:20th-century American composers
3140:. DemingInstitute. May 7, 2014.
3115:The W. Edwards Deming Institute
3053:. The Putnam Publishing Group.
1872:Deming, WE; Stephan, F (1940).
1827:John Deming and His Descendants
1218:Analysis of enzyme kinetic data
650:), acting on behalf of Emperor
205:
182:
2727:The World of W. Edwards Deming
2459:, December 21, 1993, pp. B1–2.
2180:Quality: What Makes it Happen?
1430:Common cause and special cause
1266:Statistical Adjustment of Data
1181:Neglecting long-range planning
1158:Emphasis on short-term profits
1134:Deming credits a 1939 work by
1011:Institute training on the job.
1006:Improve constantly and forever
778:. In 1987, he was awarded the
581:American Standards Association
556:In 1936, he studied under Sir
509:He was a direct descendant of
410:Deming championed the work of
332:as a census consultant to the
326:U.S. Department of Agriculture
1:
3346:Writers from Sioux City, Iowa
3236:American industrial engineers
2503:Baker, Edward Martin (1999).
2154:. Realisation. Archived from
2042:Brand, Ron (April 24, 2013).
1825:Deming, Judson Keith (1904).
1435:Continual improvement process
720:If Japan can... Why can't we?
387:
3341:University of Wyoming alumni
3050:The Deming Management Method
3011:Shewhart, Walter A. (1930).
2984:Shewhart, Walter A. (1939).
2302:. Penguin Group. p. 94.
2300:The Deming Management Method
2010:The Deming Management Method
1377:. McGraw Hill Professional.
1155:Lack of constancy of purpose
1119:on Designed Experiments and
784:National Academy of Sciences
780:National Medal of Technology
684:American Society for Quality
484:National Academy of Sciences
480:National Medal of Technology
443:Deming is best known in the
3326:People from Powell, Wyoming
3306:New York University faculty
3296:Mathematicians from Wyoming
3271:Columbia University faculty
3221:American business theorists
3076:Wheeler, Donald J. (1999).
2955:Scholtes, Peter R. (1997).
2915:, W.H. Freeman / Owl Book.
2897:. Simon and Schuster, Inc.
2724:Kilian, Cecelia S. (1992).
2598:Deming, W. Edwards (1966).
2575:(2nd ed.). MIT Press.
2571:Deming, W. Edwards (2000).
2540:Deming, W. Edwards (1986).
2131:Deming, W. Edwards (1986).
2083:Deming, W. Edwards (2018).
1946:"What is the Deming Prize?"
1713:Deming, W. Edwards (2000).
1688:Deming, W. Edwards (1993).
1677:. Fireside. pp. 40–41.
1639:MIT Sloan Management Review
1392:Deming, W. Edwards (2018).
1371:Deming, W. Edwards (2012).
1350:Deming, W. Edwards (2000).
931:: concepts of human nature.
416:statistical process control
338:statistical process control
262:United States Census Bureau
32:William Deming (politician)
3367:
3231:American economics writers
2676:Haller, Harold S. (1993).
2177:Reilly, Norman B. (1994).
2117:Deming, W. Edwards. 1993.
1553:Best, M (August 1, 2005).
1395:Out of the Crisis, reissue
1043:Eliminate work standards (
604:, and he was asked by the
566:University College, London
266:Bureau of Labor Statistics
252:and later specializing in
29:
3266:Automotive businesspeople
3226:American business writers
2693:Joiner, Brian L. (1994).
1212:sales process engineering
1206:Deming's advocacy of the
804:(NYSE:MI, 1984–1999) CEO
689:He was inducted into the
654:, awarded Deming Japan's
469:, the theory of knowledge
355:Deming was the author of
239:
224:
48:
3291:Mathematicians from Iowa
2864:Neave, Henry R. (1990).
2313:Selden, Paul H. (1997).
1571:10.1136/qshc.2005.015289
1470:Toyota Production System
1080:management by objectives
987:Total Quality Management
951:Appreciation of a system
911:Appreciation of a system
870:summarize the quotations
795:Columbia Business School
769:Total Quality Management
369:The Star-Spangled Banner
256:, he helped develop the
152:total quality management
3241:American male composers
2601:Some Theory of Sampling
2474:Aguayo, Rafael (1991).
2028:March 12, 2007, at the
1894:10.1214/aoms/1177731829
1673:Aguayo, Rafael (1991).
1299:Some Theory of Sampling
1208:Plan-Do-Study-Act cycle
1170:Excessive medical costs
1052:management by objective
929:Knowledge of psychology
776:Oregon State University
743:In 1982, Deming's book
691:Automotive Hall of Fame
667:1950, assistant to the
513:, (1615–1705) an early
498:, but he was raised in
476:President Ronald Reagan
458:Understanding variation
3261:American statisticians
2891:Rodin, Robert (1999).
2627:Gabor, Andrea (1992).
2604:. Dover Publications.
2051:EPA Alumni Association
1989:Salsburg (2002) p. 254
1229:double-reciprocal plot
1164:Mobility of management
963:Knowledge of variation
917:Knowledge of variation
839:
828:Academic contributions
717:TV documentary titled
525:(1584–1669), an early
302:University of Colorado
286:electrical engineering
246:William Edwards Deming
120:University of Colorado
62:William Edwards Deming
3331:Survey methodologists
3047:Walton, Mary (1986).
2298:Walton, Mary (1986).
2073:Accessed: 2006-06-18.
2032:Accessed: 2006-07-31.
2008:Walton, Mary (1986).
1771:. Boston: MIT Press.
1147:Seven Deadly Diseases
1056:management by numbers
815:Free, Perfect and Now
747:was published by the
455:Appreciating a system
290:University of Wyoming
110:University of Wyoming
3276:Economists from Iowa
2911:Salsburg, D. (2002)
2866:The Deming Dimension
2780:Kohn, Alfie (1999).
2753:Kohn, Alfie (1992).
2158:on February 18, 2011
2152:"Deming's 14 Points"
1979:(1): 2. Spring 2005.
1325:Deming, W. Edwards;
1065:pride of workmanship
254:mathematical physics
195:Lola Elizabeth Shupe
2396:10.1021/ja01318a036
2346:10.1021/ja01316a071
1741:. October 28, 2007.
1127:and through him to
968:standard deviations
923:Theory of knowledge
802:Marshall Industries
761:University of Miami
620:, the cofounder of
539:Columbia University
447:for his 14 Points (
376:Library of Congress
350:New York University
334:Japanese government
258:sampling techniques
250:electrical engineer
2932:. SPC Press, Inc.
2868:. SPC Press, Inc.
2507:. Crisp Learning.
2430:The New York Times
2384:J. Amer. Chem. Soc
2334:J. Amer. Chem. Soc
1973:Deming Interaction
1813:The Man: Biography
1610:The Man: His Music
1499:www.wyohistory.org
1294:Deming, W. Edwards
1260:Deming, W. Edwards
546:Walter A. Shewhart
519:Connecticut Colony
384:Ford Motor Company
280:Deming received a
260:still used by the
2786:. Mariner Books.
2544:Out of the Crisis
2135:Out of the Crisis
2121:, second edition.
2096:978-0-262-03900-0
1907:Editor's Preface
1794:Deming of America
1715:Out of the crisis
1405:978-0-262-35003-7
1384:978-0-07-179021-5
1363:978-0-262-54116-9
1342:978-0-911379-00-6
1141:The New Economics
1084:Out of the Crisis
1027:Out of the Crisis
1016:Out of the Crisis
983:Out of the Crisis
895:
894:
811:The New Economics
753:Out of the Crisis
610:Douglas MacArthur
449:Out of the Crisis
363:(1982–1986), and
361:Out of the Crisis
330:Douglas MacArthur
243:
242:
226:Scientific career
87:December 20, 1993
43:W. Edwards Deming
16:(Redirected from
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849:
843:
840:
829:
826:
738:General Motors
710:
709:
702:David Salsburg
698:
695:
677:
676:
675:
674:
671:
665:
648:Nobusuke Kishi
589:
586:
534:
531:
491:
488:
471:
470:
464:
459:
456:
441:
440:
437:
434:
431:
342:Homer Sarasohn
304:(1925), and a
277:
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241:
240:
237:
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178:
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159:
158:
145:
144:Known for
141:
140:
138:
137:
127:
117:
106:
104:
100:
99:
93:
91:(aged 93)
85:
81:
80:
74:
61:
59:
55:
54:
46:
45:
42:
26:
24:
18:Edwards Deming
14:
13:
10:
9:
6:
4:
3:
2:
3363:
3352:
3349:
3347:
3344:
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3199:
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3179:
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3174:
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3147:
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3139:
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3130:
3126:
3122:
3120:
3117:
3114:
3111:
3110:
3106:
3099:
3095:
3091:
3089:0-945320-53-1
3085:
3081:
3080:
3074:
3070:
3066:
3062:
3060:0-399-55000-3
3056:
3052:
3051:
3045:
3042:
3039:
3036:
3032:
3028:
3024:
3022:0-87389-076-0
3018:
3014:
3009:
3005:
3001:
2997:
2995:0-486-65232-7
2991:
2987:
2982:
2978:
2974:
2970:
2968:0-07-058028-6
2964:
2960:
2959:
2953:
2949:
2945:
2941:
2939:0-945320-10-8
2935:
2931:
2930:
2924:
2922:
2921:0-8050-7134-2
2918:
2914:
2910:
2906:
2904:0-684-85022-2
2900:
2896:
2895:
2889:
2885:
2881:
2877:
2875:0-945320-08-6
2871:
2867:
2862:
2858:
2854:
2850:
2848:1-85251-097-8
2844:
2839:
2838:
2832:
2828:
2826:
2825:0-7879-0257-8
2822:
2817:
2815:
2814:0-201-63366-3
2811:
2807:
2803:
2799:
2795:
2793:0-618-00181-6
2789:
2785:
2784:
2778:
2774:
2770:
2766:
2764:0-395-63125-4
2760:
2756:
2751:
2747:
2743:
2739:
2737:0-945320-29-9
2733:
2729:
2728:
2722:
2718:
2714:
2710:
2708:0-07-032715-7
2704:
2699:
2698:
2691:
2687:
2683:
2679:
2674:
2672:
2671:0-945320-07-8
2668:
2664:
2662:
2661:0-13-198441-1
2658:
2654:
2650:
2646:
2642:
2640:0-14-016528-2
2636:
2632:
2631:
2625:
2621:
2617:
2613:
2611:0-486-64684-X
2607:
2603:
2602:
2596:
2592:
2588:
2584:
2582:0-262-54116-5
2578:
2574:
2569:
2565:
2561:
2557:
2555:0-911379-01-0
2551:
2548:. MIT Press.
2546:
2545:
2538:
2536:
2535:0-13-292690-3
2532:
2528:
2524:
2520:
2516:
2514:1-56052-549-5
2510:
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2497:
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2487:0-671-74621-9
2483:
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2201:
2196:
2194:0-442-01635-2
2190:
2186:
2182:
2181:
2173:
2170:
2157:
2153:
2150:Cohen, Phil.
2146:
2143:
2137:
2136:
2127:
2124:
2120:
2114:
2111:
2106:
2102:
2098:
2092:
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2076:
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2067:
2064:
2052:
2045:
2038:
2035:
2031:
2027:
2024:
2019:
2016:
2011:
2004:
2001:
1995:
1992:
1986:
1983:
1978:
1974:
1967:
1964:
1951:
1947:
1941:
1938:
1933:
1929:
1922:
1920:
1918:
1914:
1910:
1904:
1901:
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1433:
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1428:
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1423:
1421:
1418:
1417:
1413:
1407:
1401:
1398:. MIT Press.
1397:
1396:
1390:
1386:
1380:
1376:
1375:
1369:
1365:
1359:
1356:. MIT Press.
1355:
1354:
1348:
1344:
1338:
1334:
1333:
1328:
1323:
1319:
1315:
1311:
1309:0-486-64684-X
1305:
1301:
1300:
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1287:
1283:
1279:
1277:0-486-64685-8
1273:
1268:
1267:
1261:
1257:
1256:
1252:
1250:
1243:
1241:
1235:Personal life
1234:
1232:
1230:
1226:
1217:
1215:
1213:
1209:
1201:
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1192:
1189:
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1144:
1142:
1137:
1132:
1130:
1126:
1122:
1121:Francis Bacon
1118:
1113:
1111:
1107:
1099:
1097:
1091:
1088:
1085:
1081:
1077:
1073:
1069:
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1057:
1053:
1049:
1046:
1042:
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1038:
1034:
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1024:
1020:
1017:
1013:
1010:
1007:
1004:
1001:
998:
995:
992:
991:
990:
988:
984:
976:
974:
971:
970:of the mean.
969:
964:
959:
957:
952:
947:
945:
940:
937:
930:
927:
924:
921:
918:
915:
912:
909:
908:
907:
904:
901:
898:
889:
886:December 2012
879:
875:
871:
865:
864:
859:This section
857:
848:
847:
841:
838:
833:
827:
825:
823:
818:
816:
812:
807:
803:
798:
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777:
772:
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762:
757:
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746:
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731:
725:
722:
721:
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707:
706:
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703:
696:
694:
692:
687:
685:
680:
672:
670:
666:
663:
662:
661:
660:
659:
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653:
649:
644:
642:
637:
633:
631:
627:
623:
619:
613:
611:
607:
603:
599:
598:Allied powers
595:
587:
585:
582:
576:
574:
569:
567:
563:
559:
558:Ronald Fisher
554:
552:
551:control chart
547:
542:
540:
532:
530:
528:
524:
523:Richard Treat
520:
516:
512:
507:
505:
501:
497:
489:
487:
485:
481:
477:
468:
465:
463:
460:
457:
454:
453:
452:
450:
446:
445:United States
438:
435:
432:
429:
428:
427:
425:
421:
417:
413:
409:
404:
385:
379:
377:
372:
370:
366:
362:
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351:
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295:
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189:
167:
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149:
146:
142:
135:
131:
128:
125:
121:
118:
115:
111:
108:
107:
105:
101:
96:
86:
82:
77:
60:
56:
52:
47:
40:
37:
33:
19:
3158:
3146:Ghostarchive
3144:Archived at
3137:
3125:Ghostarchive
3123:Archived at
3078:
3049:
3012:
2985:
2957:
2928:
2912:
2893:
2865:
2836:
2782:
2754:
2726:
2696:
2677:
2629:
2600:
2572:
2543:
2504:
2480:. Fireside.
2476:
2467:Bibliography
2466:
2465:
2456:
2451:
2439:. Retrieved
2428:
2418:
2404:
2387:
2383:
2377:
2368:
2354:cite journal
2337:
2333:
2329:
2323:
2314:
2308:
2299:
2293:
2284:
2280:
2270:
2260:December 25,
2258:. Retrieved
2254:
2244:
2235:
2229:
2219:December 25,
2217:. Retrieved
2213:
2203:
2179:
2172:
2160:. Retrieved
2156:the original
2145:
2139:. MIT Press.
2134:
2126:
2118:
2113:
2085:
2078:
2066:
2054:. Retrieved
2050:
2037:
2018:
2009:
2003:
1994:
1985:
1976:
1972:
1966:
1954:. Retrieved
1950:the original
1940:
1934:(12): 35–38.
1931:
1927:
1908:
1903:
1884:
1880:
1867:
1855:
1847:
1843:
1826:
1820:
1793:
1787:
1768:
1762:
1733:
1714:
1708:
1689:
1683:
1674:
1668:
1656:
1647:
1638:
1628:
1617:
1605:
1562:
1558:
1548:
1538:December 13,
1536:. Retrieved
1524:
1514:
1504:December 13,
1502:. Retrieved
1498:
1489:
1480:
1479:
1440:Epistemology
1394:
1373:
1352:
1331:
1298:
1293:
1265:
1259:
1247:
1238:
1228:
1224:
1221:
1205:
1176:
1150:
1140:
1133:
1114:
1103:
1095:
1083:
1071:
1054:. Eliminate
1037:zero defects
1026:
1015:
982:
980:
972:
962:
960:
956:steady state
950:
948:
941:
938:
934:
928:
922:
916:
910:
905:
902:
899:
896:
883:
868:Please help
860:
835:
831:
821:
819:
814:
810:
806:Robert Rodin
799:
792:
788:
773:
766:
758:
752:
744:
742:
729:
726:
718:
711:
700:
697:Later career
688:
681:
678:
645:
641:Deming Prize
638:
634:
630:productivity
614:
591:
577:
572:
570:
562:Jerzy Neyman
555:
543:
536:
508:
493:
472:
467:Epistemology
448:
442:
414:, including
407:
406:In his book
405:
380:
373:
364:
360:
356:
354:
279:
245:
244:
225:
89:(1993-12-20)
36:
3181:1993 deaths
3176:1900 births
2831:Mann, Nancy
2633:. Penguin.
2340:: 225–230.
2255:deming.org/
2214:deming.org/
1425:C. I. Lewis
618:Akio Morita
568:, England.
527:New England
511:John Deming
391: 1950
296:(1921), an
3170:Categories
3113:Deming.org
2410:"Timeline"
2105:1029771304
2056:August 26,
1778:0262541165
1724:0262541157
1699:0262541165
1476:References
1072:inter alia
1050:Eliminate
1021:Drive out
989:movement.
878:Wikisource
490:Early life
462:Psychology
172:Agnes Bell
68:1900-10-14
3031:223422287
2802:222755141
2649:154134300
2496:229201675
2457:USA Today
2330:Azobacter
1579:1475-3898
1533:0190-8286
1302:. Dover.
1296:(1966) .
1270:. Dover.
1262:(1964) .
1125:C I Lewis
1100:PDCA myth
944:Red Beads
874:Wikiquote
861:contains
800:In 1990,
693:in 1991.
622:Sony Corp
300:from the
298:MS degree
288:from the
282:BS degree
3148:and the
3127:and the
3098:43697523
3069:13333772
3004:13822053
2977:38097010
2948:24791076
2884:22890202
2857:59892273
2833:(1989).
2773:26255272
2746:28504460
2717:29219430
2686:40764811
2591:44162616
2564:13126265
2523:41259978
2441:June 23,
2435:Archived
2249:Deming.
2208:Deming.
2162:June 25,
2026:Archived
1597:16076798
1414:See also
1318:66-30538
1286:64-24416
1136:Shewhart
1129:Shewhart
1110:Shewhart
730:Autoweek
652:Hirohito
276:Overview
264:and the
217:Children
3159:YouTube
3138:YouTube
2287:(4): 6.
2281:asq.org
1956:May 20,
1835:2285125
1588:1744063
1117:Galileo
1078:and of
704:wrote:
626:quality
515:Puritan
398:⁄
294:Laramie
210:
202:
198:
187:
179:
175:
162:Spouses
3096:
3086:
3067:
3057:
3029:
3019:
3002:
2992:
2975:
2965:
2946:
2936:
2919:
2901:
2882:
2872:
2855:
2845:
2823:
2812:
2800:
2790:
2771:
2761:
2744:
2734:
2715:
2705:
2684:
2669:
2659:
2647:
2637:
2620:166526
2618:
2608:
2589:
2579:
2562:
2552:
2533:
2521:
2511:
2494:
2484:
2191:
2103:
2093:
1833:
1775:
1721:
1696:
1595:
1585:
1577:
1531:
1450:Kaizen
1402:
1381:
1360:
1339:
1316:
1306:
1284:
1274:
1076:rating
1045:quotas
596:. The
533:Career
232:Fields
97:, U.S.
78:, U.S.
2047:(PDF)
1877:(PDF)
1481:Notes
1253:Works
1244:Death
600:were
588:Japan
308:from
204:(
200:
181:(
177:
3094:OCLC
3084:ISBN
3065:OCLC
3055:ISBN
3027:OCLC
3017:ISBN
3000:OCLC
2990:ISBN
2973:OCLC
2963:ISBN
2944:OCLC
2934:ISBN
2917:ISBN
2899:ISBN
2880:OCLC
2870:ISBN
2853:OCLC
2843:ISBN
2821:ISBN
2810:ISBN
2798:OCLC
2788:ISBN
2769:OCLC
2759:ISBN
2742:OCLC
2732:ISBN
2713:OCLC
2703:ISBN
2682:OCLC
2667:ISBN
2657:ISBN
2645:OCLC
2635:ISBN
2616:OCLC
2606:ISBN
2587:OCLC
2577:ISBN
2560:OCLC
2550:ISBN
2531:ISBN
2519:OCLC
2509:ISBN
2492:OCLC
2482:ISBN
2443:2017
2360:link
2262:2020
2221:2020
2189:ISBN
2164:2011
2101:OCLC
2091:ISBN
2058:2018
1958:2010
1831:OCLC
1773:ISBN
1719:ISBN
1694:ISBN
1593:PMID
1575:ISSN
1540:2023
1529:ISSN
1506:2023
1400:ISBN
1379:ISBN
1358:ISBN
1337:ISBN
1314:LCCN
1304:ISBN
1282:LCCN
1272:ISBN
1106:PDCA
1023:fear
961:The
949:The
560:and
420:PDSA
148:PDSA
84:Died
58:Born
2392:doi
2342:doi
2332:".
1889:doi
1583:PMC
1567:doi
749:MIT
715:NBC
564:at
371:."
320:in
316:'s
306:PhD
292:at
284:in
134:PhD
3172::
3157:.
3152::
3136:.
3131::
3092:.
3063:.
3025:.
2998:.
2971:.
2942:.
2878:.
2851:.
2796:.
2767:.
2740:.
2711:.
2643:.
2614:.
2585:.
2558:.
2517:.
2490:.
2433:.
2427:.
2388:56
2386:.
2356:}}
2352:{{
2338:56
2336:.
2285:54
2283:.
2279:.
2253:.
2212:.
2187:.
2185:31
2099:.
2049:.
1975:.
1932:28
1930:.
1916:^
1885:11
1883:.
1879:.
1803:^
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