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In 2017, Freshdesk officially changed its name to
Freshworks Inc. This change was part of their strategy to become a multi-product company and avoid limiting their brand to just helpdesk solutions. In 2018, the company achieved annual recurring revenue of over $ 100 million and launched a product
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During its development, Freshworks acquired three other companies, 1CLICK.io, Konotor, and Frilp, in 2015. In 2016, the company launched its second product, Freshsales, a customer relationship management (CRM) software.
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The company's annual recurring revenue was reported as over $ 200 million in 2020, over $ 300 million in 2021, and $ 400 million in 2022. In 2023, Freshworks set a goal of $ 1 billion total revenue by 2026.
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Freshworks disclosed that it acquired Device42, an
American IT-management firm, for $ 230 million in May 2024. Also in May, Mathrubootham transitioned to the role of executive chairman, with
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suite called
Freshworks 360. In 2020 Zoho accused Freshworks of stealing Zoho's intellectual property, and the lawsuit was settled in 2021.
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438:. In its initial public offering, Freshworks raised $ 1.03 billion following earlier funding rounds from venture capital firms such as
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586:"Nasdaq Listing Of Freshworks Creates Windfall For Indian Founder And Hundreds Of Employees"
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On
September 22, 2021, Freshworks became the first Indian SaaS company to be listed on
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613:"Freshworks will make good on its IPO success with an Olympics-style work ethos"
935:"Freshworks acquires Device42 for $ 230M, appoints Dennis Woodside as new CEO"
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729:"Freshworks' share price surges 21% over IPO, market cap at $ 12.2 billion"
639:"Salesforce rival Freshworks aims for nearly $ 9 bln valuation in U.S. IPO"
529:"Salesforce rival Freshworks aims for nearly $ 9 bln valuation in U.S. IPO"
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832:"Freshworks' Journey From A Single Product To Taking On The SaaS Giants"
884:"IPO time: Innovative company Freshworks files for USD 100 million IPO"
858:"Rapprochement. Freshworks and Zoho reach settlement to end litigation"
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910:"Freshworks Looks To Gain Market Share In IT Service Management"
462:, India, as Freshdesk. The company moved their headquarters to
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755:"Freshdesk's 6th acquisition is an AI-based Chatbot Platform"
517:. U.S. Securities and Exchange Commission. February 16, 2024.
692:"Girish Mathrubootham's billion-dollar dream for Freshworks"
710:"Freshworks IPO: More than 500 employees become crorepatis"
665:"Accel India: Decoding Founders' Mentality To Spin Success"
555:"Accel India: Decoding Founders' Mentality To Spin Success"
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953:"Freshworks names Dennis Woodside as CEO, shares tumble"
781:"Company Close-up: A Fresh Start To Customer Engagement"
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806:"The Freshworks Story - Why we rebranded our company"
423:, India. The company provides cloud-based tools for
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Customer relationship management software companies
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73:Learn how and when to remove this message
973:Companies based in San Mateo, California
810:Thoughts on Refreshing Business Software
690:Arakali, Harichandran (March 11, 2021).
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535:. September 13, 2021. 13 September 2021
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978:Software companies established in 2010
584:Anu Raghunathan (September 24, 2021).
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983:Indian companies established in 2010
727:Nishant, Niket (22 September 2021).
779:Suparna Dutt DCunha (2 June 2021).
442:and Google's venture capital fund,
431:(ITSM), and e-commerce marketing.
753:SNEHA BANERJEE (18 October 2016).
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515:"2023 Annual Report (Form 10-K)"
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419:company, founded in 2010 in
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735:. Sep 22, 2021, 11:35 PM
955:. Reuters. May 1, 2024.
497:succeeding him as CEO.
472:Tiger Global Management
228:Girish Mathrubootham (
177:, India (as Freshdesk)
140:Information technology
908:DeFrancesco, Robert.
716:. September 23, 2021.
464:San Mateo, California
429:IT service management
417:software-as-a-service
262:IT service management
203:San Mateo, California
55:neutral point of view
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619:. September 23, 2021
188:Girish Mathrubootham
145:Software development
864:. December 24, 2021
380:Number of employees
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384:4,900 (2023)
361:Total equity
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264:(ITSM) tools
199:Headquarters
100:Company type
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63:January 2024
60:
45:by removing
41:Please help
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836:dutchuncles
785:Martechvibe
292:596 million
211:Area served
967:Categories
939:TechCrunch
919:2024-01-09
894:2023-04-12
868:2024-05-23
842:2023-04-12
816:2024-01-09
791:2023-04-12
765:2023-04-12
739:2023-04-12
676:2021-02-07
591:Forbes.com
565:2023-02-13
539:2023-02-13
501:References
394:freshworks
321:Net income
260:(CRM) and
221:Key people
135:Technology
43:improve it
888:Inventiva
240:president
215:Worldwide
112:Traded as
444:CapitalG
269:Services
254:Products
182:Founders
128:Industry
643:Reuters
533:Reuters
460:Chennai
450:History
427:(CRM),
421:Chennai
389:Website
280:Revenue
175:Chennai
167: (
159:Founded
120::
914:Forbes
474:, and
436:Nasdaq
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118:Nasdaq
104:Public
468:Accel
440:Accel
651:2021
625:2021
599:2021
456:Zoho
396:.com
290:US$
242:and
169:2010
162:2010
122:FRSH
244:CEO
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