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The first intelligence engine application appears to have been introduced in 2001 by Sonus
Networks, Inc. in their patent US6961334 B1. Applied to the field of telecommunications systems, the intelligence engine was composed of a database queried by a data distributor layer, received by a telephony
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The concept was reinforced in 2002 in patent application US20030236689 A1 which applied predictive quantitative models to data and used rules to correlate context data at different stages of the business process with business process outcomes to be presented to end users.
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and/or existing business infrastructure. Intelligence
Engines are process and/or business problem specific, resulting in industry and/or function-specific marketing trademarks associated with them. They can be differentiated from
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257:, Casati, Fabio; Sayal, Mehmet & Guadalupe Castellanos, Maria et al., "Analyzing decision points in business processes", published 2003-12-25
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advanced the concept in 2010 by adding event managers to the end of the intelligence engine's process to determine reporting, remediation and other outcomes.
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management layer and acted upon by a facility management command & control layer. This combined standalone business intelligence tools like a
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276:, Petersen, Chris; Villella, Phillip & Aisa, Brad, "Advanced Intelligence Engine", published 2012-05-24
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and unified information access, intelligence engines are an advancement in business intelligence tools because they:
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318:"Salesforce Unveils Service Cloud Intelligence Engine—Fueling Smarter Customer Service for the Connected World"
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56:(ERP) software in that intelligence engines include organization-level business rules and proactive
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provide advanced workflow automation that can trigger multiple business processes
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388:"CustomerMatrix Unveils First-Ever Cognitive Intelligence Engine for CRM"
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recommend best actions / highlight opportunities for process improvement
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integrate structured data and unstructured content in a single index
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455:"Active Intelligence Engine (AIE) Case Study: General Electric"
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scale data visualization capabilities with the number of users
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As a system that combines human intelligence, data inputs,
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project future impact of data such as supply chain threats
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leverage business intelligence from a variety of experts
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platform that provides real-time intelligence through
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479:"KPMG Spectrum: Action through Intelligence"
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16:Enterprise information management system
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343:"Inbound Logistics Magazine May 2016"
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500:"FIREEYE THREAT INTELLIGENCE ENGINE"
526:"Factiva – The Intelligence Engine"
412:"Process Intelligence Engine (PIE)"
128:Attivio Active Intelligence Engine
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200:Enterprise information management
140:Service Cloud Intelligence Engine
25:enterprise information management
320:(Press release). Salesforce.com
180:Business rule management system
134:Spectrum Intelligence Engine(s)
255:US application 20030236689
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274:US application 2012131185
433:"A Big Data User Experience"
54:enterprise resource planning
175:Business intelligence tools
158:Process Intelligence Engine
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146:Threat Intelligence Engine
97:automated decision-making
29:business rule management
75:decision support system
569:Information management
210:Prescriptive analytics
37:prescriptive analytics
584:Business intelligence
233:US patent 6961334
169:Business intelligence
205:Predictive analytics
589:Information systems
195:Decision management
152:Intelligence Engine
58:decision management
45:search technologies
21:intelligence engine
538:on 7 December 2015
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41:information access
39:to form a unified
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190:Data science
123:Applications
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185:Data mining
558:Categories
216:References
138:Salesforce
49:dashboards
33:predictive
574:Big data
163:See also
156:Parasoft
542:22 July
510:22 July
484:22 July
463:22 July
439:22 July
417:22 July
393:22 July
372:22 July
351:22 July
324:22 July
299:22 July
150:Factiva
144:FireEye
64:History
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91:Traits
35:, and
536:(PDF)
529:(PDF)
458:(PDF)
346:(PDF)
544:2016
512:2016
486:2016
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419:2016
395:2016
374:2016
353:2016
326:2016
301:2016
171:(BI)
132:KPMG
19:An
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