344:"Let me just say this: JetBlue will always seek to prosecute people who physically harm or threaten to harm a crew member or customer. Period." In their view the most "distressing aspect" of the coverage was that press reports did not take the chute deployment seriously enough. "Slides deploy extremely quickly, with enough force to kill a person", the memo read. "Slides can be as dangerous as a gun." The memo further stated that "It is an insult to all aviation professionals to have this particular element of the story treated without the seriousness it deserves."
359:
own flight had been delayed and said that he was "disheartened to think that so many people would call him a hero." In an interview with SunSentinel.com Dave Barger said that Slater's actions reflected poorly on Slater, and that his actions did not represent the values and practices of the company. Barger went on to describe Slater as a coward. Slater was also criticized for throwing his tie onto the tarmac since it could have blown into the path of a taxiing plane and been sucked into an engine.
432:
40:
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420:'s account, an action compared on social media to his departure from JetBlue. He advised that person to prepare for the backlash but not to take it personally nor regret it. "Don’t second-guess. It is what it is. Be present and you'll be fine ... And I would say I'd like to buy this guy two beers."
404:
and kept a low public profile. "It's a before and after. My life was completely transformed, for better or for worse, after that date," he recalled. "I mean, it wasn't the smartest thing I've ever done but it sure felt great ... I just hit like a crescendo of frustration." He has since been able
559:
Investigators probing the circumstances surrounding a JetBlue flight attendant's outburst and exit from a plane at
Kennedy Airport are beginning to question the narrative that he was provoked by an injury suffered during a confrontation with an unruly passenger, according to Port Authority officials
358:
has said of Slater, " is not a hero in my book", Barger called Slater's actions "an egregious act" that defied safety. He also said that the incident was costly to the airline, as it delayed other JetBlue flights and the plane had to be taken out of service for "a couple of hours". He added that his
347:
The memo also explained the apparent 25-minute delay in informing the police of the incident: "It isn't our policy to call police on a slide deployment; our policy is to treat the event as an emergency and implement our emergency response plan. The moment we confirmed the safety of the
Customers and
334:
Retired airline pilot Arthur G. Schoppaul has said that Slater's actions cost the airline a lot of money; these expenses would have included not only the cost of replacing the deployed chute and the costs associated with delayed passengers, but also costs associated with the disrupted utilization of
343:
JetBlue first discussed the incident with a post on JetBlue's blog, BlueTales. In a memo to employees, they have said that, "If Mr. Slater's story proves to be accurate, and even if there was a precipitating event that motivated his behavior, that still doesn't excuse his actions." The memo stated,
206:
Slater claimed that as JetBlue Flight 1052 taxied to a stop, a passenger stood up too early to retrieve her bag from the overhead compartment. She had been instructed repeatedly to remain seated. Despite this, he alleged, the passenger continued to remove the bag, and in doing so, she hit Slater in
1009:
While not condoning Slater's behavior, Corey
Caldwell, a spokeswoman for the Association of Flight Attendants, said that flight attendants have it rough these days. They're working longer hours for low pay. And because airlines are charging fees for checked baggage, passengers are carrying on more
586:
As time goes on, Slater's story seems shakier and shakier. One senior investigator told NBC New York that more than 90 percent of the passengers on the JetBlue plane have been questioned by security officials and no one can corroborate the flight attendant's claims about what prompted him the exit
367:
Slater agreed to a plea bargain in
October 2010 in which he would plead guilty to one of the lesser charges, accept a status of probation, receive drug testing, undergo counseling, and avoid prison. He would also pay JetBlue $ 10,000 for restitution. On October 19, 2011, Slater withdrew his guilty
277:
Aviation experts and officials said that the Slater incident exposed gaps in the aviation security system that could be exploited by someone seeking to cause real harm. For instance, after deplaning, Slater was able to run through secure zones near planes while towing two carry-on bags. Some Port
248:
Reversing his original declaration ("I'm done."), Slater indicated that he had not resigned, and sought to continue his employment by JetBlue. On August 12, he announced through his attorney that he would seek to return. At some point prior to
September 5, Slater formally resigned from JetBlue,
245:(FAA), which certifies flight attendants, also investigated the incident. "Clearly, you're not supposed to pop the slides unless there's an emergency in the aircraft", said FAA spokesman Les Dorr. "We're continuing to investigate circumstances as well as any violations that may have occurred."
865:
But after investigations by two agencies in which every passenger and crew member was interviewed, no one on board the Aug. 9 flight from
Pittsburgh to New York backed Mr. Slater's account of what led to his now-famous escape, according to law-enforcement officials with knowledge of the probe.
405:
to recover from his drug and alcohol addictions. Despite some job interviews, he has had difficulty getting hired because of his history, which he does not hold against prospective employers. "If I'm going in for some sort of a customer service position, I'm kind of like your worst nightmare."
278:
Authority police officials have criticized JetBlue for waiting 25 minutes before informing them of the incident. Some of the delay may be attributed to the fact that police radios do not work inside JetBlue's terminal. The Port
Authority also criticized JetBlue for refusing to give them its
294:, said that while the association did not condone Slater's behavior, it held concerns for flight attendants working longer hours for lower wages and for passengers carrying heavier bags due to fees on checked luggage. Sarah Keagle, a flight attendant who writes in the blog
298:, said "Hopefully," the incident "was an 'Aha' moment for the traveling public." Keagle argued that while flight attendants like dealing with most passengers, a few disruptive passengers make the job difficult. Kathy Sweeney, a flight attendant who worked for
560:
with knowledge of the investigation. The officials said Steven Slater's assertion that he was hit on the head by luggage or an overhead bin door while trying to assist an abusive passenger with her oversize bag isn't being corroborated by other passengers.
330:
said in her syndicated column that if there had been an unruly passenger, Slater should not have abandoned his fellow flight crew. She says that even if his story is true, he was just an angry person acting out and not a case of "a working-class hero".
261:. Once the plane landed, the dispute flared again when one of the women was told that a bag she had checked at the gate would not be immediately available. She then began to curse at Slater. According to a Port Authority police officer quoted by the
335:
the airplane down the line. He also doubted that passengers and crew would feel safe flying with a crew member "who is subject to an act of hysteria". It has been claimed that as a result of his action other flights might have been affected.
289:
said that the incident "launched a fresh examination of the two-faced persona all flight attendants are asked to master: grinning snack server one moment, frowning rules enforcer the next." Corey
Caldwell, a spokesperson for the
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368:
plea to a felony charge of attempted second-degree criminal mischief and would serve a year of probation on a misdemeanor charge of attempted fourth-degree criminal mischief. He also appeared in a taped message at the
1932:
268:
Investigators believed that Slater was intoxicated and suffering from mental problems. A later mental health evaluation found that he had a clinical disorder as well as substance-abuse and alcohol-abuse problems.
215:
concluded Slater's initial account of a confrontation was fabricated. As early as August 13, investigators stated none of the dozens of passengers interviewed about the incident had corroborated his account.
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197:
and sliding down it. Slater claimed to have been injured by a passenger when he instructed her to sit down. His account of the event was not corroborated by others who claimed he hip-checked the woman.
306:
Original article that "While I don't agree with Steven Slater endangering passengers by 'blowing a slide' (let alone forcing JetBlue to pay about $ 10k to repack the slide), I can see how he snapped."
219:
A passenger reported that Slater went on the plane's public address system and used his own profanities. He stated "I've been in this business 20 years. And that's it, I'm done." He then activated the
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JetBlue suspended Slater and initially refused to comment on his future with the company. Later, the company indicated that Slater was no longer among its employees.
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The district attorney pursuing the case said Slater's actions were serious and could have killed or grievously injured anyone below the inflatable plastic chute. The
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866:'Absolutely no one,' said a Port Authority police official who asked not to be named. 'Not one person on that flight corroborates his story.'
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that he had been abused by a passenger and was quitting his job. He then grabbed and drank two beers and exited the plane by deploying the
369:
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Slater's attorney has said that at the beginning of the flight, two female passengers had argued over the allocated bag space in the
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383:: "In some respects, it was like, 'Oh my God, I'm doing this.' And then the next thing I know, I was on the tarmac", he recalled to
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912:
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131:
389:. "I remember standing on the tarmac on the sun and it was just so warm. I thought, 'Ahh, I can exhale. But how did this happen?
1199:
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1087:
379:-related health problems, as well as his terminally ill mother's health issues. In 2017 he likened the whole occurrence to an
312:
wrote that the incident represents "the value our culture puts on emotional expressiveness" drawing parallels between
Captain
2017:
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2007:
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The flight attendant's defense attorney has said no one was in any danger when he activated the emergency slide.
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883:
708:
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265:, no passenger or other crew member has corroborated Slater's account of a confrontation with a passenger.
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628:
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231:
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884:"Ex-JetBlue flight attendant Steven Slater pleads guilty to criminal mischief, will undergo counseling"
1749:
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or videos of the incident. JetBlue has since handed over the flight manifest, but not the videos.
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913:"JetBlue flight attendant Steven Slater's 'escape' from Kennedy Airport exposes gaps in security"
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with no deaths, and Slater's "tantrum" which escalated into "an act of reckless endangerment".
1911:
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397:
235:
227:
1442:"He quit JetBlue by sliding out of a plane. Now he has advice for the rogue Twitter employee"
684:
408:
Slater told the newspaper he had nevertheless been doing some work with disabled people. The
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17:
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111:
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223:, exited the plane, and threw his tie on the tarmac before calmly walking to his Jeep.
2001:
1384:"JetBlue CEO Dave Barger: flight attendant's dramatic aircraft exit was 'despicable'"
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93:
658:
Minton, Tim; Jonathan Dienst; Pei-Sze Cheng; Hasani
Gittens (August 13, 2010).
207:
the head with the bag. When asked for an apology, the passenger responded with
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427:
309:
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1983:
1970:
823:"Former JetBlue flight attendant Steven Slater says he wasn't fired, he quit"
1942:
1332:
208:
1024:"JetBlue Flight Attendant Steven Slater: Is He a Hero to Airline Workers?"
1679:
1529:
942:"Passengers Say Steve Slater, JetBlue Flight Attendant, Started the Fray"
469:
348:
Crew—both on board and on the ground—it became a matter for the police."
258:
1508:
413:
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although it is disputed if he was terminated by JetBlue prior to this.
170:
697:
Video includes spoken remarks by Slater upon being released from jail.
967:
1249:"JetBlue Questions Story Behind Rogue Flight Attendant's Meltdown"
286:
1403:"Former JetBlue flight attendant sentenced to one year probation"
775:"JetBlue flight attendant strikes a nerve with stressed workers"
1638:
1481:
1293:
Bain, Jennifer; Messing, Philip; Auer, Doug (August 13, 2010).
1113:"JetBlue attendant Slater no hero; real heroes keep their cool"
1056:
376:
303:
1435:
1433:
1431:
660:"Fed-Up Flight Attendant Out of Jail, Says He's Appreciative"
1477:
1418:"Jon Stewart Rallies for Sanity -- and Against Cable News"
749:"Flight Attendant Certificate of Demonstrated Proficiency"
375:
Slater also later blamed his actions on stress related to
1168:"Harsh reality for employers when staff chuck their toys"
709:"Cursing, beer-grabbing flight attendant grabs spotlight"
848:
Gardiner, Sean; Tamer El-Ghobashy (September 9, 2010).
574:"WATCH: Steven Slater's Slide Down the Emergency Chute"
29:
Aircraft incident involving disruptive flight attendant
226:
Later that day, Slater was arrested and charged with
1222:"Infamous flight attendant wants to return to skies"
800:"Lawyer: NY flight attendant wants to return to air"
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1328:"JetBlue: Flight attendant's big exit was for good"
155:
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117:
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89:
84:
70:
62:
54:
49:
731:"Angry JetBlue flight attendant has day in court"
416:employee leaving the company briefly deactivated
1295:"JFK nut Steven Slater wants to stay at JetBlue"
754:. Federal Aviation Administration. March 8, 2007
1193:"Sometimes the weird news is about us ..."
601:"Air Steward's Amazing Tantrum Over Rude Flier"
1052:"Airline Crew Share Real Stories From the Sky"
629:"Steve Slater: Working-class angst goes viral"
316:'s "unadorned professionalism" when he landed
1650:
1493:
44:N274JB, the aircraft involved in the Incident
8:
968:"Flight attendants: Bartenders or bad cops?"
653:
651:
649:
627:Williams, Mary Elizabeth (August 10, 2010).
516:"Fed-Up Flight Attendant Makes Sliding Exit"
514:Newman, Andy; Rivera, Ray (August 9, 2010).
32:
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1635:
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38:
31:
1957:Port Authority of New York and New Jersey
878:
876:
874:
687:. Associated Press Video. August 11, 2010
544:"Investigators Question Attendant's Tale"
412:was occasioned to speak with him after a
1224:. MSNBC. August 13, 2010. Archived from
2023:August 2010 events in the United States
1272:"JetBlue CEO: Slater's Act 'Egregious'"
1166:Coddington, Deborah (August 29, 2010).
821:Harenstein, Meena (September 5, 2010).
480:
1917:Protests against Executive Order 13769
1357:"JetBlue CEO: Slater's Act 'Egregious"
1666:John F. Kennedy International Airport
1416:Montopoli, Brian (October 30, 2010).
252:
183:John F. Kennedy International Airport
142:John F. Kennedy International Airport
75:John F. Kennedy International Airport
7:
1472:Sometimes the weird news is about us
993:"Unhappy days for flight attendants"
892:. Associated Press. October 19, 2010
685:"Flight Attendant Becomes Folk Hero"
1050:Safani, Barbara (August 24, 2010).
802:. Associated Press. August 13, 2010
773:Jones, Charisse (August 11, 2010).
370:Rally to Restore Sanity and/or Fear
911:Gendar, Alison (August 11, 2010).
542:Gardiner, Sean (August 13, 2010).
489:"BTS | Airline On-Time Statistics"
238:, to which he pleaded not guilty.
25:
1902:JetBlue flight attendant incident
1582:JetBlue flight attendant incident
181:on August 9, 2010, had landed at
167:JetBlue flight attendant incident
1440:Wang, Amy B (November 3, 2017).
1022:Keagle, Sara (August 14, 2010).
966:Briggs, Bill (August 17, 2010).
850:"JetBlue Attendant Slides Alone"
599:Shaw, Adrian (August 11, 2010).
444:
430:
292:Association of Flight Attendants
132:Pittsburgh International Airport
2013:JetBlue accidents and incidents
1857:Nassau Expressway (NY 878)
1766:Sutphin Boulevard–Archer Avenue
707:Gross, Doug (August 11, 2010).
572:Minton, Tim (August 13, 2010).
372:, apologizing for his actions.
243:Federal Aviation Administration
253:Slater's account of the events
1:
1474:." – BlueTales (JetBlue blog)
1355:Reed, Ted (August 30, 2010).
940:El, Tamer (August 12, 2010).
1933:Our Lady of the Skies Chapel
66:Flight attendant altercation
1867:Van Wyck Expressway (I-678)
1852:Kennedy Airport Interchange
189:announced over the plane's
185:. Steven Slater, a veteran
18:JetBlue Airways Flight 1052
2039:
460:List of air rage incidents
221:emergency inflatable slide
1951:
1515:
37:
338:
1887:Accidents and incidents
1029:The Wall Street Journal
946:The Wall Street Journal
729:AFP (August 11, 2010).
548:The Wall Street Journal
1270:AP (August 30, 2010).
1172:The New Zealand Herald
400:, Slater has moved to
381:out-of-body experience
318:US Airways Flight 1549
2018:2010 in New York City
1740:Connection at Jamaica
1088:"Sorry, he's no hero"
735:Sydney Morning Herald
300:America West Airlines
232:reckless endangerment
213:Port Authority Police
191:public address system
1247:AP (April 7, 2010).
438:New York City portal
314:Chesley Sullenberger
1980: /
1447:The Washington Post
1401:Remizowski, Leigh.
1390:on October 5, 2010.
1336:. September 5, 2010
1202:on October 21, 2010
1086:(August 14, 2010).
854:Wall Street Journal
386:The Washington Post
263:Wall Street Journal
34:
33:JetBlue Flight 1052
1938:Ramada Plaza Hotel
1897:Air France robbery
1862:Rockaway Boulevard
1673:Historic terminals
1598:JetBlue Flight 387
1577:JetBlue Flight 292
1572:JetBlue Flight 191
1228:on August 30, 2010
1139:"Slater's no hero"
1064:on August 31, 2010
889:Newark Star-Ledger
521:The New York Times
339:JetBlue's response
173:Flight 1052, from
103:Good, Better, Blue
100:Aircraft name
90:Aircraft type
2008:Flight attendants
1984:40.656°N 73.786°W
1963:
1962:
1912:Nut rage incident
1875:
1874:
1685:TWA Flight Center
1632:
1631:
1551:TWA Flight Center
1546:Brewster Building
1147:. August 14, 2010
1119:. August 17, 2010
1010:and heavier bags.
999:. August 21, 2010
997:The Seattle Times
398:community service
396:Since completing
236:criminal trespass
228:criminal mischief
163:
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16:(Redirected from
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1892:2007 attack plot
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1386:. Archived from
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1307:on July 14, 2011
1303:. Archived from
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1198:. Archived from
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491:. Archived from
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465:Workplace stress
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296:The Flying Pinto
195:evacuation slide
187:flight attendant
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1907:Lufthansa heist
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1591:Notable flights
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495:on May 25, 2011
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452:Aviation portal
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285:Bill Briggs of
280:flight manifest
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171:JetBlue Airways
169:occurred after
112:JetBlue Airways
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138:Destination
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2002:Categories
1975:73°47′10″W
1972:40°39′22″N
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829:. New York
827:Daily News
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691:August 15,
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612:August 14,
587:the plane.
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476:References
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175:Pittsburgh
148:Passengers
1954:See also:
1943:TWA Hotel
1926:Amenities
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576:. WNBC-TV
363:Aftermath
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273:Analysis
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1405:. CNN.
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