310:, an offer the latter declined. May would become the CEO of the faltering company in January 2006, after FedEx bought the chain of stores in 2004. During his two-year tenure, May experimented with the chain's formula: changing stores' sizes, formats, and merchandise, as well as implementing "a kind of hub-and-spoke system one large store would handle big print jobs for surrounding small ones." When May took the reins of FedEx Kinko's, the 22,000-employee company had a turnover rate of 80 percent; two years later, in January 2008, turnover was down to 18 percent, and complaints had fallen by 65 percent.
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May described his style as "based on being courageous enough to be bold", which included admitting mistakes and caring about people. Priding himself on his personable relationships with the chain's employees, May wrote upwards of 25–50 notes a week congratulating employees on birthdays, promotions,
290:'s Memphis hub and became a night-shift supervisor. He shipped 162,000 packages his first day. He never intended to stay with the company, expecting to only be there six months. He received a total of 13 promotions, becoming senior vice president of the domestic ground operations division of
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I had a worker come tell me six years later that he still remembered that I sent a note to him when his father died and how much it meant, He told me his own manager didn't take time to do anything more than authorize his bereavement pay.
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article titled "People to Watch In
International Business" in which author Jeremy Caplan opined that the 45-year-old May "won't reprint his résumé anytime soon." Kenneth May resigned as CEO of FedEx Office effective
218:
Ken May is a strong and effective volunteer leader for our mission, especially our
Prematurity Campaign. We look forward to Ken's leadership as we work towards our goal of giving every baby a healthy start in life.
176:, and later in July 2014, May became President and CEO of Topgolf International, Inc. In November 2018, May joined golf entertainment company, Drive Shack Inc. as CEO. He is currently CEO of JumpShot.
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after a falling out with the corporation over future strategy of the copy chain; replacing May was his COO, Brian
Philips. After the announcement, FedEx shares fell $ 1.77, or about 2 percent.
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278:(UPS) and worked there for three years but had no intention of becoming a UPS truck driver — a prerequisite for full-time work with the company — given his college degree.
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The FedEx-Kinko's merger has been a disappointment. But FedEx Kinko's CEO Ken May tells
Fortune's Matthew Boyle that the company is back on the right track.
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294:(where he managed 60,000 employees and oversaw all US operations), as well as senior vice president of their air-ground and freight services division.
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In July 2013, May joined
Topgolf as its chief operating officer. In July 2014, he was promoted to president and chief executive officer.
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research with his daughter's survival. He became a volunteer, and was elected to their national board in 2004. He chaired their annual
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405:"Ken May, CEO of FedEx Kinko's, Named Chairman of the Board of Trustees of March of Dimes Foundation"
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This article is about the
American businessman. For the American mathematician, see
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Roberts, Jane (2007-02-21). "FedEx Kinko's chief spreads passion for work".
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Caplan, Jeremy (2006-01-22). "People to Watch In
International Business".
618:"FedEx says Ken May resigns as president and CEO of FedEx Kinko's unit"
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172:' board of trustees. In November 2011, he was appointed president of
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May began his career as a part-time supervisor at the
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Dr. Jennifer L. Howse, President of the March of Dimes
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May, speaking at a leadership seminar (Memphis, 2008)
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Memphian Ken May took helm of faltering chain in '06
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249:in 2006, and was elected chairman of the board of
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233:. The 2-pound (0.91 kg) baby was kept in a
229:May has a daughter Alexa, who was born 12 weeks
678:"Krispy Kreme names Kenneth May president, COO"
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353:On 28 November 2011, May became president of
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560:"FedEx Kinko's CEO mixes boldness, humanity"
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330:In early 2006, May was the subject of a
676:Marcella Veneziale (28 November 2011).
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664:'FedEx Office' title proves expensive
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526:Deutsch, Claudia H. (2007-05-05).
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785:American chief operating officers
58:Master of Business Administration
626:. New York City, New York, USA.
447:. New York City, New York, USA:
306:tried to hire May to become his
237:for three months. May credits
810:University of Tennessee alumni
800:People from Memphis, Tennessee
616:Hunt, Katherine (2008-03-07).
489:"FedEx Kinko's CEO steps down"
327:new babies, and achievements.
1:
437:Boyle, Matthew (2007-01-18).
805:University of Memphis alumni
647:Roberts, Jane (2008-06-03).
558:Roberts, Jane (2008-01-09).
528:"Paper Jam at FedEx Kinko's"
487:Roberts, Jane (2008-03-08).
286:In 1982 he interviewed with
235:neonatal intensive care unit
680:. National Restaurant News.
134:Topgolf International, Inc.
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649:"FedEx drops Kinko's name"
386:. Memphis, Tennessee, USA.
253:on June 18, 2007
192:there. A graduate of the
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780:American chief executives
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655:. Memphis, Tennessee, USA
566:. Memphis, Tennessee, USA
337:March 31, 2008
180:Early life and education
308:chief operating officer
206:business administration
198:University of Tennessee
126:Chief Executive Officer
81:University of Tennessee
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168:, and chairman of the
653:The Commercial Appeal
564:The Commercial Appeal
501:, USA. Archived from
494:The Commercial Appeal
384:The Commercial Appeal
302:In 2002, Kinko's CEO
276:United Parcel Service
194:University of Memphis
97:United Parcel Service
76:University of Memphis
755:' Board of Trustees
745:James E. Sproull Jr.
140:Board member of
692:"Ken May - Topgolf"
114:Topgolf (2013–2016)
533:The New York Times
499:Memphis, Tennessee
186:Memphis, Tennessee
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761:Succeeded by
734:Succeeded by
590:. United States:
505:on March 12, 2008
407:(Press release).
208:from the latter.
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160:is the former
158:Kenneth A. May
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790:FedEx people
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727:FedEx Office
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461:the original
449:CNNMoney.com
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415:November 13,
413:. Retrieved
411:. 2007-06-18
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355:Krispy Kreme
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349:Krispy Kreme
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212:Philanthropy
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174:Krispy Kreme
166:FedEx Office
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109:Krispy Kreme
696:topgolf.com
592:Time Warner
243:WalkAmerica
231:prematurely
111:(2011–2012)
105:(1982–2008)
99:(1980–1982)
38:Memphis, TN
774:Categories
731:2006–2008
716:Gary Kusin
659:2009-02-28
633:2009-02-28
570:2009-02-28
539:2009-02-28
509:2009-02-28
467:2009-02-28
369:References
341:2008-03-31
304:Gary Kusin
257:2007-06-18
151:(chairman)
763:Incumbent
600:0040-781X
457:0015-8259
90:Employers
54:Education
251:trustees
196:and the
184:Born in
146:Trustees
444:Fortune
361:Topgolf
339: (
298:Kinko's
255: (
49:Ken May
623:Forbes
598:
455:
265:Career
247:Dallas
288:FedEx
282:FedEx
122:Title
103:FedEx
40:, USA
596:ISSN
587:TIME
453:ISSN
417:2014
333:Time
33:Born
725:of
723:CEO
270:UPS
204:in
164:of
162:CEO
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