33:
120:"Last mile" was originally used in the telecommunications industry to describe the difficulty of connecting end users' homes and businesses to the main telecommunication network. The last "mile" of cable or wire is only used by one customer. Therefore, the cost of installing and maintaining this infrastructure can only be amortized over one subscriber, compared to many customers in the main "trunks" of the network.
216:, especially railway stations, bus depots, and ferry berths, to their final destination. When users have difficulty getting from their starting location to a transportation network, the scenario may alternatively be known as the "first-mile problem". In the United States, land-use patterns have moved jobs and people to lower-density suburbs that are often not within
190:
376:
310:
Due in part to demand on retailers and product manufacturers to provide expedited (same and next day) deliveries, tech-enabled last mile technology platforms have emerged. Increased demand for last-mile fulfillment has put pressure on shippers to manage many types of delivery companies, which range
318:
Matching the supply of delivery with the demand that has been created by shippers is a problem that is being addressed by several last-mile technology platforms. These companies connect shippers to delivery service providers to facilitate final mile deliveries. These last-mile technology platforms
169:
in the United States has deployed lockers where customers can pick up packages rather than them being left at their home. This protects them from theft and damage as well as allowing companies to deliver to one location, rather than a number of individual homes or businesses. Similarly, in Taiwan,
127:
the last mile describes a similar problem for transporting either people or freight. In freight networks, parcels can be delivered to a central hub efficiently via ship, train or other means, but they must then be loaded into smaller vehicles for delivery to individual customers. In transportation
259:
engageable with vehicle", which is intended as a last mile commuter solution. Bicycle sharing programs have been successfully implemented in Europe and Asia, and are beginning to be implemented in North
America. Starting in late 2017, micro-mobility services that provide shared vehicles such as
140:
or port, they must then be transported to their final destination. This last leg of the supply chain is often less efficient, comprising up to 53% of the total cost to move goods. This has become known as the "last mile problem". The last mile problem can also include the challenge of making
164:
and others, leave a parcel unattended at a business or home which exposes the item(s) to weather, and the chance of theft by "porch pirates" (a person who steals packages off of customers' porches or front door areas). One solution to this problem is setting up lockers in urban centers.
144:
A related last mile problem is the transportation of goods to areas in need of humanitarian relief. Aid supplies are sometimes able to reach a central transportation hub in an affected area but cannot be distributed due to damage caused by a natural disaster or a lack of infrastructure.
170:
some online vendors offer the option of delivery to a convenience store of the customer's choice, for pickup from the store by the customer. Not only does this reduce the chance of theft and consolidate packages but also payment of the purchase at the store may also be offered.
326:
strengthens its last-mile logistics capabilities, competing retailers have become more interested than ever in last-mile technologies to compete. The fear of Amazon has compelled CEOs of major transportation and logistics companies to seek alternative strategies.
301:
The last mile problem is usually addressed by route optimization methods that lead to reduced mileage, fuel consumption and working hours. Businesses in the last mile sector can either optimize routes manually or use a delivery management technology platform.
268:, which can operate on infrastructure and outside of infrastructure, are also considered as a solution to the first mile and last mile problem. The same dual-mode vehicle can make the journey to a station and from the station on using infrastructure.
276:
The last mile problem refers to last mile being the most expensive stage of the entire logistics journey. In fact, it accounts for 53% of total delivery costs. The factors for the high costs of last mile delivery are numerous:
743:
390:
to do the last-mile delivery of small packages such as food and groceries, using sidewalks/pavements and travelling at speeds comparable with a fast walking pace. Companies actively delivering include:
319:
allow real-time data to be received by the shipper and the receiver which enables managers to act immediately when exceptions such as late delivery, address error, or product damage occurs.
1112:
655:
136:
Transporting goods via freight rail networks and container ships is often the most efficient and cost-effective manner of shipping. However, when goods arrive at a high-capacity
582:
181:
have researched deploying drones for delivering goods to consumers. Europe, Germany, Britain, and Poland have experimented with services that provide automated parcel delivery.
141:
deliveries in urban areas. Deliveries to retail stores, restaurants, and other merchants in a central business district often contribute to congestion and safety problems.
962:
751:
128:
networks, "last mile" describes the rising marginal cost of getting people from a transportation hub such as an airport or train station to their final destination.
918:
79:, which faced difficulty connecting individual homes to the main telecommunications network. Similarly, in supply chain management, the last mile describes the
1025:
713:
1109:
548:
106:. Some challenges of last-mile delivery include minimizing cost, ensuring transparency, increasing efficiency, and improving infrastructure.
1191:
663:
618:
1000:
977:
858:
448: β a method for solving the last mile problem by building high-density development within walking distance of a transit station
420:β robotic airplanes delivering medicine and blood supplies using parachutes; by June 2022, they had made 325,000 deliveries this way
1129:
827:
115:
235:
Solutions to the last mile problem in public transit have included the use of feeder buses, bicycling infrastructure, and
945:
445:
76:
688:
1186:
83:
challenges at the last phase of transportation getting people and packages from hubs to their final destinations.
640:
417:
217:
1110:
https://www.palmbeachdailynews.com/business/20200125/logistics-experts-try-to-figure-out-how-to-take-on-amazon
721:
492:
380:
256:
124:
52:
48:
565:
Improving freight efficiency within the βlast mileβ: A case study of
Wellingtonβs Central Business District
261:
248:
240:
36:
956:
395:
225:
221:
149:
744:"FHWA grant funds East Coast's largest bike center; DC transport hub may crack the "last mile" problem"
493:"The challenges of last mile delivery logistics and the tech solutions cutting costs in the final mile"
224:
options. Therefore, transit use in these areas is often less practical. Critics claim this promotes a
353:
103:
87:
539:
Rodrigue, Jean-Paul; Claude
Comtois; Brian Slack (2009). "The "Last Mile" in Freight Distribution".
32:
1079:
937:
610:
252:
213:
173:
To reduce cost retailers have researched using autonomous vehicles to deliver packages. US-based
72:
514:
1071:
602:
544:
311:
from traditional parcel carriers to couriers, to on-demand service providers that execute an "
265:
251:), and motorized shoes have been proposed with varying degrees of adoption. Late in 2015, the
95:
40:
1097:
1063:
929:
897:
594:
440:
323:
166:
148:
One challenge faced in last-mile delivery is unattended packages. Shipping companies, like
1116:
800:
578:
430:
204:
was intended to be deployed in
Germany in 2013 to provide the last mile of the journey to
1154:
835:
985:
659:
387:
236:
1180:
205:
178:
137:
17:
941:
1083:
614:
291:
Customer expectations for rapid deliveries add pressure for costly express options.
229:
201:
99:
1026:"Jump's Cheaper, Dockless Electric Rides Seem to Be Winning Over Far-South-Siders"
564:
435:
244:
1051:
774:
656:"Hiriko 'folding' EV will be produced for German car-sharing project next year"
598:
467:
285:
174:
91:
80:
1155:"No Tipping Necessary: Hundreds of Delivery Robots Are Coming to Los Angeles"
1075:
1067:
902:
885:
606:
926:
Transportation
Research Record: Journal of the Transportation Research Board
348:
198:
64:
919:"Bikesharing in Europe, the Americas, and Asia: Past, Present, and Future"
75:
to a final destination. The concept of "last mile" was adopted from the
194:
86:
Last-mile delivery is an increasingly studied field as the number of
933:
189:
750:. U.S. Department of Transportation. 5 October 2009. Archived from
515:"Improving Freight Movement in Delaware Central Business Districts"
375:
239:
reform. Other methods of alleviating the last mile problem such as
212:"Last mile" also describes the difficulty in getting people from a
720:. U.S. Department of Transportation. 22 March 2009. Archived from
374:
188:
153:
68:
31:
886:"Bike-sharing: History, Impacts, Models of Provision, and Future"
379:
A sidewalk robot made by
Starship delivering food to students at
312:
157:
281:
Dense urban areas lead to more stops and navigation challenges.
161:
43:
have been cited as a way to alleviate the "last mile problem".
1001:"Dockless Scooters Gain Popularity And Scorn Across The U.S."
520:. Institute for Public Administration, University of Delaware
1108:
Logistics experts try to figure out how to take on Amazon.
228:, which results in more traffic congestion, pollution, and
1098:
https://ufleet.io/blog/why-is-last-mile-delivery-expensive
1096:
Why Is Last-Mile
Delivery Expensive + 4 Ways To Cut Costs
343:
337:
689:"Using Bicycles for the First and Last Mile of a Commute"
398:β by January 2021, it had made over a million deliveries.
801:"Can Driverless Pod Cars Solve the 'Last-Mile Problem'?"
63:
is the last leg of a journey comprising the movement of
1130:"Starship Completes One Million Autonomous Deliveries"
859:"Ford Patent Could Transform Your Car Into A Unicycle"
828:"Are motorized shoes the last-mile transport answer?"
27:
Last leg of the movement of people or goods from hubs
401:
Serve robotics β delivering in the Los
Angeles area
567:(Thesis, Master of Planning). University of Otago.
468:"5 Practical Tips to Solve Your Last Mile Problem"
264:or electric-assist bikes entered the marketplace.
917:Shaheen, Susan; Guzman, S., and H. Zhang (2010).
694:. Mineta Transportation Institute. September 2009
208:'s railway customers to their final destinations.
641:"Alibaba deploys drones to deliver tea in China"
583:"Last Mile Distribution in Humanitarian Relief"
386:A number of companies are actively using small
587:Journal of Intelligent Transportation Systems
8:
961:: CS1 maint: multiple names: authors list (
1052:"Energy and Autonomous Urban Land Vehicles"
315:for delivery" model utilizing contractors.
404:Tiny Mile β delivering in the Toronto area
901:
294:Maintaining a skilled delivery workforce.
714:"First Steps toward livable communities"
543:(2nd ed.). Routledge. p. 212.
407:Kiwibot β 120,00 deliveries made by 2017
297:Rising fuel prices, vehicle maintenance.
288:increases small-scale delivery expenses.
807:. Massachusetts Institute of Technology
458:
90:(b2c) deliveries grow, especially from
1024:Greenfield, John (11 September 2018).
999:Raphelson, Samantha (29 August 2018).
976:Shaheen, Susan; Stacey Guzman (2011).
954:
508:
506:
683:
681:
7:
1056:IEEE Technology and Society Magazine
857:Read, Richard (29 December 2015).
541:The Geography of Transport Systems
25:
577:Balcik, Burcu; Benita M. Beamon;
1128:Heinla, Ahti (27 January 2021).
890:Journal of Public Transportation
865:. Internet Brns Automotive Group
185:Usage in transportation networks
654:Danny King (21 December 2012).
513:Scott, Martia (November 2009).
466:Khaled, Naim (5 January 2023).
826:Yvkoff, Liane (15 July 2010).
773:Kuang, Cliff (16 April 2009).
306:Last mile technology platforms
132:Usage in distribution networks
116:Last mile (telecommunications)
1:
799:Zax, David (17 August 2011).
446:Transit-oriented development
77:telecommunications industry
1208:
1192:Transportation engineering
113:
1050:Folsom, Tyler C. (2012).
599:10.1080/15472450802023329
255:received a patent for a "
1115:28 November 2020 at the
1068:10.1109/MTS.2012.2196339
903:10.5038/2375-0901.12.4.3
978:"Worldwide Bikesharing"
563:Allen, Brigitte (2012)
381:Oregon State University
344:https://www.bringg.com/
338:https://www.onerail.com
257:self-propelled unicycle
241:bicycle sharing systems
125:supply chain management
104:personal transportation
53:transportation planning
49:supply chain management
37:Bicycle sharing systems
383:
262:electric kick scooters
249:personal rapid transit
209:
96:freight transportation
44:
1134:Starship Technologies
884:DeMaio, Paul (2009).
775:"Convenience Is King"
396:Starship Technologies
378:
272:The last mile problem
222:public transportation
192:
39:such as Washington's
35:
18:Last mile (transport)
247:programs, pod cars (
88:business-to-consumer
1030:Streetsblog Chicago
863:The Car Connection
754:on 15 October 2011
724:on 15 October 2011
384:
266:Dual-mode vehicles
253:Ford Motor Company
214:transportation hub
210:
73:transportation hub
45:
1187:Freight transport
1161:. 13 January 2021
988:on 26 March 2012.
838:on 22 August 2012
805:Technology Review
666:on 1 January 2013
550:978-0-415-48323-0
197:folding two-seat
41:Capital Bikeshare
16:(Redirected from
1199:
1171:
1170:
1168:
1166:
1151:
1145:
1144:
1142:
1140:
1125:
1119:
1106:
1100:
1094:
1088:
1087:
1047:
1041:
1040:
1038:
1036:
1021:
1015:
1014:
1012:
1010:
996:
990:
989:
984:. Archived from
973:
967:
966:
960:
952:
951:on 10 June 2012.
950:
944:. Archived from
923:
914:
908:
907:
905:
881:
875:
874:
872:
870:
854:
848:
847:
845:
843:
834:. Archived from
823:
817:
816:
814:
812:
796:
790:
789:
787:
785:
770:
764:
763:
761:
759:
740:
734:
733:
731:
729:
710:
704:
703:
701:
699:
693:
685:
676:
675:
673:
671:
662:. Archived from
651:
645:
644:
637:
631:
630:
628:
626:
621:on 25 April 2012
617:. Archived from
574:
568:
561:
555:
554:
536:
530:
529:
527:
525:
519:
510:
501:
500:
497:BUSINESS INSIDER
489:
483:
482:
480:
478:
463:
441:Electric bicycle
226:reliance on cars
218:walking distance
177:and China-based
21:
1207:
1206:
1202:
1201:
1200:
1198:
1197:
1196:
1177:
1176:
1175:
1174:
1164:
1162:
1153:
1152:
1148:
1138:
1136:
1127:
1126:
1122:
1117:Wayback Machine
1107:
1103:
1095:
1091:
1049:
1048:
1044:
1034:
1032:
1023:
1022:
1018:
1008:
1006:
998:
997:
993:
982:Access Magazine
975:
974:
970:
953:
948:
934:10.3141/2143-20
921:
916:
915:
911:
883:
882:
878:
868:
866:
856:
855:
851:
841:
839:
825:
824:
820:
810:
808:
798:
797:
793:
783:
781:
772:
771:
767:
757:
755:
742:
741:
737:
727:
725:
712:
711:
707:
697:
695:
691:
687:
686:
679:
669:
667:
653:
652:
648:
639:
638:
634:
624:
622:
579:Karen Smilowitz
576:
575:
571:
562:
558:
551:
538:
537:
533:
523:
521:
517:
512:
511:
504:
491:
490:
486:
476:
474:
465:
464:
460:
455:
431:Active mobility
427:
414:
388:delivery robots
373:
371:Sidewalk robots
368:
354:Tubular Network
333:
308:
274:
187:
138:freight station
134:
118:
112:
28:
23:
22:
15:
12:
11:
5:
1205:
1203:
1195:
1194:
1189:
1179:
1178:
1173:
1172:
1146:
1120:
1101:
1089:
1042:
1016:
991:
968:
909:
876:
849:
818:
791:
765:
735:
705:
677:
660:Autoblog Green
646:
632:
569:
556:
549:
531:
502:
484:
457:
456:
454:
451:
450:
449:
443:
438:
433:
426:
423:
422:
421:
413:
410:
409:
408:
405:
402:
399:
372:
369:
367:
364:
363:
362:
359:
356:
351:
346:
340:
332:
329:
307:
304:
299:
298:
295:
292:
289:
282:
273:
270:
237:urban planning
186:
183:
133:
130:
111:
108:
61:last kilometer
26:
24:
14:
13:
10:
9:
6:
4:
3:
2:
1204:
1193:
1190:
1188:
1185:
1184:
1182:
1160:
1156:
1150:
1147:
1135:
1131:
1124:
1121:
1118:
1114:
1111:
1105:
1102:
1099:
1093:
1090:
1085:
1081:
1077:
1073:
1069:
1065:
1061:
1057:
1053:
1046:
1043:
1031:
1027:
1020:
1017:
1005:
1002:
995:
992:
987:
983:
979:
972:
969:
964:
958:
947:
943:
939:
935:
931:
927:
920:
913:
910:
904:
899:
895:
891:
887:
880:
877:
864:
860:
853:
850:
837:
833:
829:
822:
819:
806:
802:
795:
792:
780:
779:GOOD Magazine
776:
769:
766:
753:
749:
745:
739:
736:
723:
719:
715:
709:
706:
690:
684:
682:
678:
665:
661:
657:
650:
647:
642:
636:
633:
620:
616:
612:
608:
604:
600:
596:
592:
588:
584:
580:
573:
570:
566:
560:
557:
552:
546:
542:
535:
532:
516:
509:
507:
503:
498:
494:
488:
485:
473:
469:
462:
459:
452:
447:
444:
442:
439:
437:
434:
432:
429:
428:
424:
419:
416:
415:
411:
406:
403:
400:
397:
394:
393:
392:
389:
382:
377:
370:
365:
360:
357:
355:
352:
350:
347:
345:
341:
339:
335:
334:
330:
328:
325:
320:
316:
314:
305:
303:
296:
293:
290:
287:
284:The surge in
283:
280:
279:
278:
271:
269:
267:
263:
258:
254:
250:
246:
242:
238:
233:
231:
227:
223:
219:
215:
207:
206:Deutsche Bahn
203:
200:
196:
191:
184:
182:
180:
176:
171:
168:
163:
159:
155:
151:
146:
142:
139:
131:
129:
126:
121:
117:
109:
107:
105:
102:companies in
101:
97:
94:companies in
93:
89:
84:
82:
78:
74:
70:
66:
62:
58:
54:
50:
42:
38:
34:
30:
19:
1163:. Retrieved
1158:
1149:
1137:. Retrieved
1133:
1123:
1104:
1092:
1062:(2): 28β38.
1059:
1055:
1045:
1035:16 September
1033:. Retrieved
1029:
1019:
1009:16 September
1007:. Retrieved
1003:
994:
986:the original
981:
971:
957:cite journal
946:the original
925:
912:
896:(4): 41β56.
893:
889:
879:
869:10 September
867:. Retrieved
862:
852:
840:. Retrieved
836:the original
831:
821:
809:. Retrieved
804:
794:
782:. Retrieved
778:
768:
756:. Retrieved
752:the original
747:
738:
726:. Retrieved
722:the original
717:
708:
696:. Retrieved
668:. Retrieved
664:the original
649:
635:
623:. Retrieved
619:the original
593:(2): 51β63.
590:
586:
572:
559:
540:
534:
522:. Retrieved
496:
487:
475:. Retrieved
471:
461:
385:
321:
317:
309:
300:
275:
234:
230:urban sprawl
220:of existing
211:
202:electric car
172:
147:
143:
135:
122:
119:
100:ride-sharing
85:
60:
56:
46:
29:
670:21 December
436:Cyclability
245:car sharing
1181:Categories
842:24 October
811:24 October
784:24 October
758:24 October
728:24 October
698:24 October
625:24 October
524:24 October
453:References
336:OneRail -
286:e-commerce
114:See also:
92:e-commerce
81:logistical
65:passengers
1076:1937-416X
748:Fast Lane
718:Fast Lane
607:1547-2442
361:Track-POD
349:Veho Tech
342:Bringg -
331:Companies
260:dockless
57:last mile
1113:Archived
942:40770008
581:(2009).
477:8 August
425:See also
1165:16 June
1139:16 June
1084:6557114
1004:NPR.org
615:6063514
472:Onfleet
418:Zipline
179:Alibaba
110:History
71:from a
1159:dot.LA
1082:
1074:
940:
613:
605:
547:
412:Drones
366:Robots
358:Ufleet
324:Amazon
195:Hiriko
175:Amazon
167:Amazon
98:, and
55:, the
1080:S2CID
949:(PDF)
938:S2CID
922:(PDF)
692:(PDF)
611:S2CID
518:(PDF)
199:urban
154:FedEx
69:goods
1167:2022
1141:2022
1072:ISSN
1037:2018
1011:2018
963:link
871:2016
844:2011
832:CNet
813:2011
786:2011
760:2011
730:2011
700:2011
672:2012
627:2011
603:ISSN
545:ISBN
526:2011
479:2023
313:Uber
193:The
158:USPS
67:and
51:and
1064:doi
930:doi
898:doi
595:doi
322:As
162:DHL
150:UPS
123:In
59:or
47:In
1183::
1157:.
1132:.
1078:.
1070:.
1060:31
1058:.
1054:.
1028:.
980:.
959:}}
955:{{
936:.
928:.
924:.
894:12
892:.
888:.
861:.
830:.
803:.
777:.
746:.
716:.
680:^
658:.
609:.
601:.
591:12
589:.
585:.
505:^
495:.
470:.
243:,
232:.
160:,
156:,
152:,
1169:.
1143:.
1086:.
1066::
1039:.
1013:.
965:)
932::
906:.
900::
873:.
846:.
815:.
788:.
762:.
732:.
702:.
674:.
643:.
629:.
597::
553:.
528:.
499:.
481:.
20:)
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.