638:: The negotiated performance appraisal (NPA) is an emerging approach for improving communication between supervisors and subordinates and for increasing employee productivity, and may also be adapted to an alternate mediation model for supervisor-subordinate conflicts. A facilitator meets separately with the supervisor and with the subordinate to prepare three lists. What employees do well, where the employee has improved in recently, and areas where the employee still needs to improve. Because the subordinate will present his or her lists first during the joint session, this reduces defensive behaviors. Furthermore, the subordinate comes to the joint session not only prepared to share areas of needed improvement, but also brings concrete ideas as to how these improvements can be made. The NPA also focuses very strongly on what employees are doing well, and involves a minimum of twenty minutes of praise when discussing what the employee does well. The role of the facilitator is that of a coach in the pre-caucuses, and in the joint sessions the supervisor and subordinate mostly speak to each other with little facilitator interference.
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performing employees receive greater rewards or higher salaries. Countries scoring low on assertiveness but higher in interpersonal relations may not like the social separation and pay inequity of higher/lower performing employees; employees from this more cooperative rather than individualistic culture place more concern on interpersonal relationships with other employees rather than on individual interests. High assertive countries value performance feedback for self-management and effectiveness purposes while countries low in assertiveness view performance feedback as "threatening and obtrusive". In this case, the PA of the high assertive countries would likely not be beneficial for countries scoring lower in assertiveness to employ. However, countries scoring lower in assertiveness could employ PA for purposes of improving long-term communication development within the organization such as clarifying job objectives, guide training and development plans, and lessen the gap between job performance and organizational expectations.
406:(HRM) conducts performance management. Performance management systems consist of the activities and/or processes embraced by an organization in anticipation of improving employee performance, and therefore, organizational performance. Consequently, performance management is conducted at the organizational level and the individual level. At the organizational level, performance management oversees organizational performance and compares present performance with organizational performance goals. The achievement of these organizational performance goals depends on the performance of the individual organizational members. Therefore, measuring individual employee performance can prove to be a valuable performance management process for the purposes of HRM and for the organization. Many researchers would argue that "performance appraisal is one of the most important processes in Human Resource Management".
792:(ADA)." Lawsuits may also results from charges of an employer's negligence, defamation, and/or misrepresentation. A few appraisal criteria to keep in mind for a legally sound PA is to keep the content of the appraisal objective, job-related, behavior-based, within the control of the ratee, and related to specific functions rather than a global assessment. Some appraisal procedure suggestions for a legally sound PA is to standardize operations, communicate formally with employees, provide information of performance deficits and give opportunities to employees to correct those deficits, give employees access to appraisal results, provide written instructions for the training of raters, and use multiple, diverse and unbiased raters. These are valuable but not exhaustive lists of recommendations for PAs.
830:(Stanton, 2000). Not only does it facilitate a more continuous and detailed collection of performance data in some jobs, e.g. call centres, but it has the capacity to do so in a non-obvious, covert manner. The second aspect is in mediating the feedback process, by recording and aggregating performance ratings and written observations and making the information available on-line; many software packages are available for this. The use of IT in these ways undoubtedly helps in making the appraisal process more manageable, especially where multiple rating sources are involved, but it also raises many questions about appraisees' reactions and possible effects on PA outcomes. Mostly, the evidence so far is positive.
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unambiguous criteria, they are usually incomplete because of criterion contamination and criterion deficiency. Criterion contamination refers to the part of the actual criteria that is unrelated to the conceptual criteria. In other words, the variability in performance can be due to factors outside of the employee's control. Criterion deficiency refers to the part of the conceptual criteria that is not measured by the actual criteria. In other words, the quantity of production does not necessarily indicate the quality of the products. Both types of criterion inadequacies result in reduced
372:. If employers have a reliable way to distinguish productive from unproductive workers, then firing the worst employees and hiring replacements would be one way to increase the overall productivity of the firm, and possibly increase profits or lower consumer prices. Some labor contracts specify a way to take merit into account when firing or promoting, often involving performance reviews. For example, union rules might require an employer to warn a poorly performing employee and have a probationary period before firing. The records generated by performance reviews might be consulted during
817:". "Appraisal reflects attitudes towards motivation and performance (self) and relationships (e.g. peers, subordinates, supervisors, organization), all of which vary from one country to the next". Therefore, appraisal should be in conjunction with cultural norms, values, and beliefs in order to be operative. The deep-seated norms, values and beliefs in different cultures affect employee motivation and perception of organizational equity and justice. In effect, a PA system created and considered effectual in one country may not be an appropriate assessment in another cultural region.
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makes two assumptions: the principals wants agents to work for the principal's best interest, but agents possess different goals than the principals; and, the agents have more information than the principals resulting in the asymmetry of information between the two parties. This paradigm creates adverse selections and moral hazards for the hiring company in deciding how to effectively minimize the potential threat of shirking; disruption to daily operations; and loss in output margins due to actions of the employee.
238:. Traditional performance appraisals are often based upon a manager's or supervisor's perceptions of an employee's performance and employees are evaluated subjectively rather than objectively. Therefore, the review may be influenced by many non-performance factors such as employee 'likeability', personal prejudices, ease of management, and previous mistakes or successes. Reviews should instead be based on data-supported, measurable behaviors and results within the performers control.
475:, accidents can often be a useful indicator of poor job performance, but this is also subject to criterion contamination because situational factors also contribute to accidents. Once again, both types of criterion inadequacies result in reduced validity of the measure. Although excessive absenteeism or accidents often indicate poor job performance rather than good performance, such personnel data is not a comprehensive reflection of an employee's performance.
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95:. While extensively practiced, annual performance reviews have also been criticized as providing feedback too infrequently to be useful, and some critics argue that performance reviews in general do more harm than good. It is an element of the principal-agent framework, that describes the relationship of information between the employer and employee, and in this case the direct effect and response received when a performance review is conducted.
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subordinate participate in the interview discussion and establish goals together. Three factors consistently contribute to effective PA interviews: the supervisor's knowledge of the subordinate's job and performance in it, the supervisor's support of the subordinate, and a welcoming of the subordinate's participation. The objective of performance appraisal is to assess the training development needs of employees.
708:. Researchers have found that the OCB dimensions of altruism and civic virtue can have just as much of an impact on manager's subjective evaluations of employees' performances as employees' objective productivity levels. The degree to which OCB can influence judgments of job performance is relatively high. Controversy exists as to whether OCB should be formally considered as a part of performance appraisal (PA).
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terminations, transfers), as criteria in research (e.g. test validation), to aid with communication (e.g. allowing employees to know how they are doing and organizational expectations), to establish personal objectives for training" programs, for transmission of objective feedback for personal development, "as a means of documentation to aid in keeping track of decisions and legal requirements" and in wage and
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such as line managers also often face complexities (Tyskbo, 2020). Generally, there are two overarching problems from which several complications spawn. One of the problems with formal PAs is there can be detrimental effects to the organization(s) involved if the appraisals are not used appropriately. The second problem with formal PAs is they can be ineffective if the PA system does not correspond with the
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improving the feedback process, and increasing the frequency of review." In light of traditional PA operation defects, "organizations are now increasingly incorporating practices that may improve the system. These changes are particularly concerned with areas such as elimination of subjectivity and bias, training of appraisers, improvement of the feedback process and the performance review discussion."
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and appraisal). "The ultimate objective of a performance management process is to align individual performance with organizational performance". A very common and central process of performance management systems is performance appraisal (PA). The PA process should be able to inform employees about the "organization's goals, priorities, and expectations and how well they are contributing to them".
622:: members of a group evaluate and appraise the performance of their fellow group members. There it is common for a graphic rating scale to be used for self-assessments. Positive leniency tends to be a problem with self-assessments. Peer assessments from multiple members of a group are often called crowd-based performance reviews, and solve many problems with peer assessments from only one member.
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the organization and employee." It is suggested that regular performance feedback provided to employees may quell any unexpected or surprising feedback to year-end discussions. In a recent research study concerning the timeliness of PAs, "one of the respondents even suggested that the performance review should be done formally and more frequently, perhaps once a month, and recorded twice a year."
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feedback ensures peer accountability, which may yield better results than accountability to management. Management assessment comes last for need of recognition by authority and avoidance of conflict in case of disagreements. It is generally recommended that PA is done in shorter cycles to avoid high-stakes discussions, as is usually the case in long-cycle appraisals.
508:. Halo effect is characterized by the tendency to rate a person who is exceptionally strong in one area higher than deserved in other areas. It is the opposite of the Horns effect, where a person is rated as lower than deserved in other areas due to an extreme deficiency in a single discipline. These errors arise predominantly from
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higher ratings because of the lack of organizational sanction concerning accurate/inaccurate appraisals, the rater's desire to guarantee promotions, salary increases, etc., the rater's inclination to avoid negative reactions from subordinates, and the observation that higher ratings of the ratees reflect favorably upon the rater.
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in legal issues if not executed appropriately, as many employees tend to be unsatisfied with the PA process, as well as, the misuse of PA's can incur apathy towards organizational goals and values. PAs created in and determined as useful in the United States are not necessarily able to be transferable cross-culturally.
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the other hand, employees of more discretionary and non-routine jobs, where goal-setting is appropriate and there is room for development, would benefit from more frequent PA feedback. Informal performance appraisals may be done more often, to prevent the element of surprise from the formal appraisal.
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Computers have been playing an increasing role in PA for some time (Sulsky & Keown, 1998). There are two main aspects to this. The first is in relation to the electronic monitoring of performance, which affords the ability to record a huge amount of data on multiple dimensions of work performance
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Incentive pay leads to the increase of agents awareness of their own actions and seek to maximize their pay by considering the best possible actions that can be taken for the success of the firm and actively explore several options to minimize opportunity costs. The issue with this form of resolution
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Employee-comparison methods: rather than subordinates being judged against pre-established criteria, they are compared with one another. This method eliminates central tendency and leniency errors but still allows for halo effect errors to occur. The rank-order method has raters ranking subordinates
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Performance appraisals (PAs) are conducted at least annually, and annual employee performance reviews appear to be the standard in most
American organizations. However, "it has been acknowledged that appraisals conducted more frequently (more than once a year) may have positive implications for both
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Determination of training needs: "Employee training and development are crucial components in helping an organization achieve strategic initiatives". It has been argued that for PAs to truly be effective, post-appraisal opportunities for training and development in problem areas, as determined by the
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There are a number of potential benefits of organizational performance management conducting formal performance appraisals (PAs). There has been a general consensus in the belief that PAs lead to positive implications of organizations. Furthermore, PAs can benefit an organization's effectiveness. One
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The
Employment Opportunity Commission (EEOC) guidelines apply to any selection procedure that is used for making employment decisions, not only for hiring, but also for promotion, demotion, transfer, layoff, discharge, or early retirement. Therefore, employment appraisal procedures must be validated
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Also referred to as contextual behavior, prosocial behavior, and extra-role behavior, organizational citizenship behavior (OCB) consists of employee behavior that contributes to the welfare of the organization but is beyond the scope of the employee's job duties. These extra-role behaviors may help
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Other researchers propose that the purpose of PAs and the frequency of their feedback are contingent upon the nature of the job and characteristics of the employee. For example, employees of routine jobs where performance maintenance is the goal would benefit sufficiently from annual PA feedback. On
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Some applications of PA are compensation, performance improvement, promotions, termination, test validation, and more. While there are many potential benefits of PA, there are also some potential drawbacks. For example, PA can help facilitate management-employee communication; however, PA may result
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According to a meta-analysis of 27 field studies, general employee participation in his/her own appraisal process was positively correlated with employee reactions to the PA system. More specifically, employee participation in the appraisal process was most strongly related to employee satisfaction
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The performance management process begins with leadership within the organization creating a performance management policy. Primarily, management governs performance by influencing employee performance input (e.g. training programs) and by providing feedback via output (i.e. performance assessment
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Performance goals: Performance goals and PA systems are often used in association. Negative outcomes concerning the organizations can result when goals are overly challenging or overemphasized to the extent of affecting ethics, legal requirements, or quality. Moreover, challenging performance goals
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Despite all the potential advantages of formal performance appraisals (PAs), there are also potential drawbacks. It has been noted that determining the relationship between individual job performance and organizational performance can be a difficult task. The ones conducting performance appraisals,
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and desired performance reinforcement: organizations find it efficient to match individual worker's goals and performance with organizational goals. PAs provide room for discussion in the collaboration of these individual and organizational goals. Collaboration can also be advantageous by resulting
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To collect PA data, there are three main methods: objective production, personnel, and judgmental evaluation. Judgmental evaluations are the most commonly used with a large variety of evaluation methods. Historically, PA has been conducted annually (long-cycle appraisals); however, many companies
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Example: An employee has to do 100 reports. Then, the manager takes five of them to check how has the work been done, and the manager finds mistakes in those five reports. Therefore the manager will appraise the work of the employee as a "poor" one, without having into account the other 95 reports
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Example: At school, if you are sat down where all the chatty people are and you are silent but you do not pay attention and you do not do your homework, because you are drawing; when teacher gets angry with the group, you might be excluded of the bad behavior they have just because you are silent;
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For example, some countries and cultures value the trait of assertiveness and personal accomplishment while others instead place more merit on cooperation and interpersonal connection. Countries scoring high on assertiveness consider PA to be a way of assuring equity among employees so that higher
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Most managers prefer to begin with positive information and then add bad news or suggestions for improvement at the end. However, employees are most satisfied when bad news is addressed early in the interview and positive information is saved until the end, so that the meeting ends with a positive
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is often a problem perceived by as many as half of employees. Appraiser bias, however, appears to be perceived as more of a problem in government and public sector organizations. Also, according to some studies, employees wished to see changes in the PA system by making "the system more objective,
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The principalβagent framework is a model describing the relationship of information held between an employer and an employee. It is used to forecast responses from employees and strategies at finding resolutions against misaligned incentives that interfere with the goals of the employer. The model
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Another piece to keep in mind is the effects of rater motivation on judgmental evaluations. It is not uncommon for rating inflation to occur due to rater motivation (i.e. "organizationally induced pressures that compel raters to evaluate ratees positively"). Typically, raters are motivated to give
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The objective production method consists of direct, but limited, measures such as sales figures, production numbers, the electronic performance monitoring of data entry workers, etc. The measures used to appraise performance would depend on the job and its duties. Although these measures deal with
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Solution: The rater must use the same standards and weights for every employee. The manager should be able to show coherent arguments in order to explain the difference. Therefore, it would be easier to know if it is done, because the employee has provided a good performance, or if it because the
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Schultz and
Schultz notes that opposition to performance appraisals generally do not receive positive ratings from anyone involved, "so employees that will be directly affected by the Performance Appraisals are less than enthusiastic about participating in them". When an employee knows that their
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Researchers suggest that the study of employees' reactions to PA is important because of two main reasons: employee reactions symbolizes a criterion of interest to practitioners of PAs and employee reactions have been associated through theory to determinants of appraisal acceptance and success.
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method requires the rater to select the two "best" subordinates out of a group on each dimension then rank individuals according to the number of times each subordinate was selected as one of the "best". The forced-distribution method is good for large groups of ratees. The raters evaluate each
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While performance appraisals are fundamental in the assessment of employees, frequent testing can result in the deterioration of employee performance, thus impacting overall business operations. The agent's perception of these 'control' devices are that they signal mistrust to the individual and
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The performance appraisal (PA) interview is typically the final step of the appraisal process. The interview is held between the subordinate and supervisor. The PA interview can be considered of great significance to an organization's PA system. It is most advantageous when both the superior and
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Errors: Performance appraisals should provide accurate and relevant ratings of an employee's performance as compared to pre-established criteria/goals (i.e. organizational expectations). Nevertheless, supervisors will sometimes rate employees more favorably than that of their true performance in
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An essential piece of this method is rater training. Rater training is the "process of educating raters to make more accurate assessments of performance, typically achieved by reducing the frequency of halo, leniency, and central-tendency errors". Rater training also helps the raters "develop a
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of the critical incidents as they are observed to occur over a given period. The ratings are assigned on a five-point scale. The behavioral incidents for the rating scale are developed in the same way as for BARS through identification by supervisors or other subject matter experts. Similarly,
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Legal issues: When PAs are not carried out appropriately, legal issues could result that place the organization at risk. PAs are used in organizational disciplinary programs as well as for promotional decisions within the organization. The improper application and utilization of PAs can affect
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can occur within predictions of performance and evaluations of job behaviors. The revision of many court cases has revealed the involvement of alleged discrimination which was often linked to the assessment of the employee's job performance. Some of the laws which protect individuals against
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In general, optimal PA process involves a combination of multiple assessment modalities. One common recommendation is that assessment flows from self-assessment, to peer-assessment, to management assessment β in that order. Starting with self-assessment facilitates avoidance of conflict. Peer
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Performance management systems are employed "to manage and align" all of an organization's resources in order to achieve highest possible performance and to eliminate distractions procured from individual agents that neglect the companies goals. "How performance is managed in an organization
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Negative perceptions: "Quite often, individuals have negative perceptions of PAs". Receiving and/or the anticipation of receiving a PA can be uncomfortable and distressful and potentially cause "tension between supervisors and subordinates". If the person being appraised does not trust their
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The personnel method is the recording of withdrawal behaviors (i.e. absenteeism, accidents). Most organizations consider unexcused absences to be indicators of poor job performance, even with all other factors being equal; however, this is subject to criterion deficiency. The quantity of an
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Performance improvement: well constructed PAs can be valuable tools for communication with employees as pertaining to how their job performance stands with organizational expectations. "At the organizational level, numerous studies have reported positive relationships between human resource
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A performance appraisal is a systematic, general and periodic process that assesses an individual employee's job performance and productivity in relation to certain pre-established criteria and organizational objectives. Other aspects of individual employees are considered as well, such as
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Example: If a worker has few absences but the supervisor has a good relationship with that employee, the supervisor might give to the employee a high rating in all other areas of work, in order to balance the rating. Sometimes it happens due to the emotional dependability based on the good
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A central reason for the utilization of performance appraisals (PAs) is performance improvement ("initially at the level of the individual employee, and ultimately at the level of the organization"). Other fundamental reasons include "as a basis for employment decisions (e.g. promotions,
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Example: If a worker performs well but at certain times loves telling jokes, but the supervisor dislikes jokes, the supervisor might give the employee a lower rating in all other areas of work. Sometimes it happens when they do not have a close relationship and manager does not like the
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like tests or any other selection device. Employers who base their personnel decisions on the results of a well-designed performance review program that includes formal appraisal interviews are much more likely to be successful in defending themselves against claims of discrimination.
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administration. Additionally, PAs can aid in the formulation of job criteria and selection of individuals "who are best suited to perform the required organizational tasks". An appraisal can be part of guiding and monitoring employee career development. PAs can also be used to aid in
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It is difficult to minimize rater errors, since humans are not objective. Moreover, sometimes, managers are not aware of having preferences towards people, but there are tools to have more objective information, such as using available technology to track performances and record it.
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common frame of reference for evaluation" of individual performance. Many researchers and survey respondents support the ambition of effectual rater training. However, it is noted that such training is expensive, time-consuming, and only truly functional for behavioral assessments.
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Mistakes made by raters is a major source of problems in performance appraisal. There is no simple way to eliminate these errors, but making raters aware of them through training is helpful. Rater errors are based on the feelings and it has consequences at the time of appraisal.
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Inflationary pressure: This is where there is low differentiation with the upper range of the rating choices defining outstanding performance as 90 or above good as 90 or above, average or above 70 or above and inadequate performance as anything below 70 leaves one wonder for a
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period lapses, after which they may be conducted on a regular basis (such as every year). According to the 2014 Performance
Management survey, 96% of employers perform annual performance evaluations and 44% of employers perform a 90-day performance review for new employees.
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Detrimental impact to performance improvement: It has been proposed that the use of PA systems in organizations adversely affects organizations' pursuits of quality performance. It is believed by some scholars and practitioners that the use of PAs is unnecessary if there is
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Example: When a professor because the average of the class tends to grade harder. Therefore, if the performance of the class average is quite high, the professor will evaluate them more highly. On the contrary, if the average of the class is lower, he or she would appraise
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but not because you are doing a good performance. Therefore, according to the group, you are not that chatty, but you are either doing the proper performance. However the rater will only get the idea that your behavior is not as bad as other, thus, you will be rate higher.
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Eva, N., Meacham, H., & Schwarz, G. (2018, July). Is Co-Worker
Feedback More Important than Supervisor Feedback for Increasing Extra-Role Behaviors?. In Academy of Management Proceedings (Vol. 2018, No. 1, p. 11942). Briarcliff Manor, NY 10510: Academy of Management.
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DeNisi, A. (2000). Performance appraisal and performance management: A multilevel analysis. In K. Klein & S. Kozlowki (Eds.), Multilevel theory, research, and methods in organizations: Foundations, extensions, and new directions (pp. 121β156). San
Francisco, CA:
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MacKenzie, S. B., Podsakoff, P. M., & Fetter, R. (1991, October). Organizational citizenship behavior and objective productivity as determinants of managerial evaluation of salespersonsβ performance. Organizational
Behavior and Human Decision Processes, 50(1),
597:. Peer assessment is when assessment is performed by colleagues along both horizontal (similar function) and vertical (different function) relationship. Self-assessments are when individuals evaluate themselves. There are three common methods of peer assessments.
555:) concerns "specific behaviors indicative of good or bad job performance". Supervisors record behaviors of what they judge to be job performance relevant, and they keep a running tally of good and bad behaviors. A discussion on performance may then follow. The
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Research has shown that the source of the feedback (either manager or peer) does not matter in influencing employees' subsequent innovative or extra-role behaviors after the feedback is received. As long as the feedback is provided, the source does not matter.
1114:. In view of this effect, they advocate a radically different approach to performance management. In their scenario, 360-degree feedback and similar time-intensive exercises are replaced by team leaders' "performance snapshots" that focus on what they would
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appears to be a collection of methods, and as such, could be considered a methodology. A common approach to obtaining PAs is by means of raters. Because the raters are human, some error will always be present in the data. The most common types of error are
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reduce working autonomy. If these management practices are employed without consideration of the emotional response to said devices, then the agent's willingness to engage in the company's ambitions are greatly reduced as suggested in empirical studies.
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with the PA system. Concerning the reliability of employee reaction measures, researchers have found employee reaction scales to be sound with few concerns through using a confirmatory factor analysis that is representative of employee reaction scales.
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Fixed payment ensures a safer, standardized mode of contract that delivers reassurance in spite of performance fluctuations and external environment volatility. However, lack of motivation occurs more readily and incurs shirking and adverse selections.
548:. The method of top-grading can be applied to the forced distribution method. This method identifies the 10% lowest performing subordinates, as according to the forced distribution, and dismisses them leaving the 90% higher performing subordinates.
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Central tendency: This is where the evaluator fails to make extreme ratings to either direction-low or high but remains at the intermediate. The evaluator fails to use extremes of the scale and uses the central points e.g. rating all employees as
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Chiang, F. & Birtch, T. (2010, November). Appraising performance across borders: An empirical examination of the purposes and practices of performance appraisal in a multi-country context. Journal of
Management Studies, 47(7), 1365β1393.
1110:, said, contrary to the assumptions underlying performance rating, the rating mainly measured the unique rating tendencies of the rater and thus reveals more about the rater than about the person who is rated. They referred to this as the
295:β By allowing employee participation in the evaluation process, there is employee-supervisor reciprocity in the discussion for any discrepancies between self ratings and supervisor ratings, thus, increasing job satisfaction and motivation.
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Problem: Rater's when the manager rates according to their values and prejudices which at the same time distort the rating. Those differentiations can be made due to the ethnic group, gender, age, religion, sexuality or appearance of the
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are the most commonly used system in PA. On several different factors, subordinates are judged on 'how much' of that factor or trait they possess. Typically, the raters use a 5- or 7-point scale; however, there are as many as 20-point
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There are three main methods used to collect performance appraisal (PA) data: objective production, personnel, and judgmental evaluation. Judgmental evaluations are the most commonly used with a large variety of evaluation methods.
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Performance appraisal (PA) systems, and the premises of which they were based, that have been formed and regarded as effective in the United States may not have the transferability for effectual utilization in other countries or
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Example: A professor does not grade the exams of all students in the same standards, sometimes it depends on the affection that the professor has towards others. This affection will make professor give students higher or lower
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The happy-productive worker hypothesis states that the happiest workers are the most productive performers, and the most productive performers are the happiest workers. Yet, after decades of research, the relationship between
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can impede an employee's abilities to acquire necessary knowledge and skills. Especially in the early stages of training, it would be more beneficial to instruct employees on outcome goals than on performance goals.
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Eva, N., Meacham, H., Newman, A., Schwarz, G., & Tham, T. L. (2019). Is coworker feedback more important than supervisor feedback for increasing innovative behavior?. Human
Resource Management, 58(4), 383β396.
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Problem: When the manager rates an individual above what the performance actually merits due to only considering the very latest performance and not taking into consideration a sufficient enough period for quality
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Enhancement of employee focus through promoting trust: behaviors, thoughts, and/or issues may distract employees from their work, and trust issues may be among these distracting factors. Such factors that consume
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Solution: In order to avoid that, the manager can employ methods that track dominant traits as well as minor traits to understand adaptation over time. Total strength can be understood as the sum of the relative
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of that individual, and yearly appraisals of past performance are replaced by weekly check-ins among team leader and team member, preferably initiated by the team member, that focus on current and upcoming work.
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can lower job performance and cause workers to lose sight of organizational goals. Properly constructed and utilized PAs have the ability to lower distracting factors and encourage trust within the organization.
559:(BARS) combine the critical incidents method with rating scale methods by rating performance on a scale but with the scale points being anchored by behavioral incidents. Note that BARS are job specific. In the
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Sparrow, P., Schuler, R., & Jackson, S. (1994). Convergence or divergence: Human resource practices and policies for competitive advantage worldwide. International
Journal of Human Resource Management, 5,
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Problem: Sometimes, raters are influenced by some of the characteristics that people show. Depending if those characteristics are similar or different to the evaluators, they would be evaluated differently.
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LePine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87(1), 52β65.
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Solution: When the manager has to make a decision, it is better not to do it according to what he or she remembers, but should be based on all the relevant and documented data of the employees performance.
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Malos, S. B. (1998). Current legal issues in performance appraisal. In J. W. Smither (Ed.), Performance appraisal: State-of-the-art methods for performance management, (49β94). San Francisco: Jossey-Bass.
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Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127(3), 376β407.
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appraisal, must be offered. PAs can be especially instrumental for identifying training needs of new employees. Finally, PAs can help in the establishment and supervision of employees' career goals.
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Subjective evaluations: Subjectivity is related to judgement based on a supervisor's subjective impressions and opinions, which can be expressed through the use of subjective performance measures,
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way is PAs can often lead to giving individual workers feedback about their job performance. From this may spawn several potential benefits such as the individual workers becoming more productive.
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Facilitation of communication: communication in organizations is considered an essential function of worker motivation. It has been proposed that feedback from PAs aid in minimizing employees'
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283:β Bringing awareness to the potential for bias by training the Evaluators to be aware of the difference of skills and abilities between employees and how to subjectively consider these traits.
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Annual reviews are often justified on the grounds they are needed for salary changes, but they are not actually necessary, and empirically they would make little difference for most employees
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Example: During an evaluation the manager gives a higher score due to the initial impressions the employee made during their first few weeks, and is overlooking recent performance issues.
289:β Trained raters provide managers who evaluated their subordinates with feedback, including information on ratings from other managers. This has the potential to reduce leniency errors.
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Derail merit pay or performance-based pay: Some researchers contend that the deficit in merit pay and performance-based pay is linked to the fundamental issues stemming from PA systems.
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Amsterdam, C. E., Johnson, R. L., Monrad, D. M.,& Tonnsen, S. L. (2005). A collaborative approach to the development and validation of a principal evaluation system: A case study.
462:, a meta-analysis of 312 research studies produced an uncorrected correlation of 0.18. This correlation is much weaker than what the happy-productive worker hypothesis would predict.
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Selden, S. & Sowa, J. (2011). Performance management and appraisal in human service organizations: Management and staff perspectives. Public Personnel Management, 40(3), 251β264.
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Problem: When the manager evaluates every employee within a narrow range, as the average because he or she is dismissing the differences in the performance that employees have done.
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determines to a large extent the success or failure of the organization. Therefore, improving PA for everyone should be among the highest priorities of contemporary organizations".
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Numerous researchers have reported that many employees are not satisfied with their performance appraisal (PA) systems. Studies have shown that subjectivity as well as appraiser
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Problem: This is the opposite to the halo effect and horns effect occurs when a manager rates an employee low on all items because of one characteristic that he or she dislikes.
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Sully de Luque, M. & Sommer, S. (2000). The impact of culture on feedback-seeking behavior: An integrated model and propositions. Academy of Management Review, 25, 829β849.
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Cawley, B. D., Keeping, L. M. Levy, P. E. (1998). Participation in the performance appraisal process and employee reactions: A meta-analytic review of field investigations.
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Problem: When a manager appraises (evaluates) his or her employees and the manager uses different standards and expectations for employees who are performing similar jobs.
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Although performance appraisals can be biased, there are certain steps that can be taken to improve the evaluations and reduce the margin of errors through the following:
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The frequency of an evaluation, and policies concerning them, varies widely from workplace to workplace. Sometimes, an evaluation will be given to a new employee after a
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work performance has been less than perfect it is nerve-racking to be evaluated. Employees tend to be hostile knowing they could be given bad news on their performance.
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Den Hartog, D., Boselie, P., & Paaiwe, J. (2004). Performance management: A model and research agenda. Applied Psychology: An International Review, 53(4), 556β560.
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of the measure. Regardless of the fact that objective production data is not a complete reflection upon job performance, such data is relevant to job performance.
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and the theory in that how we judge and evaluate other individuals in various contexts is associated with how we "acquire, process, and categorize information".
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Fletcher, Clive. Performance appraisal and management: The developing research agenda. Journal of Occupational and Organizational Psychology74 (Nov 2001):p.482.
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Example: A manager with higher education degree might give subordinates with higher education degree a higher appraisal than those with only bachelor's degrees.
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Conduct post appraisal interviews. interview employees after appraisal to get their comments, views and opinions on the whole exercise and general performance.
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Solution: If then, the examination is done by higher-level managers, this kind of appraising can be corrected, because they are supposed to be more impartial.
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to employees, counseling and developing employees, and conveying and discussing compensation, job status, or disciplinary decisions". PA is often included in
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Reward accurate appraisers. It is good practice to reward performance and hence it means those who appraise accurately have performed and should be rewarded.
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Molleman, E. & Timmerman H. (2003). Performance management when innovation and learning become critical performance indicators. Personnel Review, 32(1).
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DeNisi, A. & Pritchard, R. (2006, July). Performance appraisal, performance management, and improving individual performance: A motivational framework.
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Leadership development coach Jack Zenger urges companies to find alternatives to annual performance reviews, and says that research supports the following:
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systems. PA helps the subordinate answer two key questions: first, "What are your expectations of me?" second, "How am I doing to meet your expectations?"
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Kanfer, R. & Ackerman, P. L. (1989). Motivation and cognitive abilities: An integrative/aptitude-treatment interaction approach to skill acquisition.
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approach to performance appraisal, employees are also evaluated in the terms of critical incidents. In that respect, it is similar to BARS. However, the
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Robert L.Mathis & John H. Jackson. (2010). In Michele Rhoades, Susanna C. Smart, Ruth Belanger & Rod Ellington (Ed.), Human resources management
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Solution: Is the same as in the halo effect. Training raters to recognize the problem and differentiating the person with the performance they provide.
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Talking about future goals is more productive than past performance, especially with clear targets, deadlines, and the participation of the employee
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McGivern, G. & Ferlie, E. (2007) βPlaying Tick Box Games: Interrelating Defences in Professional Appraisal', Human Relations, 60 (9) 1361β1385.
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Effective communication in the performance appraisal interview: Face-to-face communication for public managers in the culturally diverse workplace
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Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions, and organizations across nations. Thousand Oaks, CA: Sage.
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is documented and evaluated. This is done after employees are trained about work and settle into their jobs. Performance appraisals are a part of
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Twomey, D. & Harris, D. (2000). From strategy to corporate outcomes: Aligning human resource management systems with entrepreneurial intent.
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Managers who have had unsatisfactory experiences with inadequate or poorly designed appraisal programs may be skeptical about their usefulness.
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2287:(Chapters 12β14, on-line 3rd edition, 2014), from Internet Archive (3rd Edition, multiple file formats including PDF, EPUB, Kindle, and others)
2016:
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Positive feedback does little to improve productivity, though does improve the interpersonal relationship with the person giving the feedback
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are moving towards shorter cycles (every six months, every quarter), and some have been moving into short-cycle (weekly, bi-weekly) PA. The
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Selden, S. C., Ingraham, P. W., & Jacobson, W. (2001). Human resource practices in state government: Findings from a national survey.
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Staw, B. M. (1986). Organizational psychology and the pursuit of the happy/productive worker. California Management Review, 28(4), 40β53.
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105:
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Cummings, L. L. & Schwab, D. P. (1978). Designing appraisal systems for information yield. California Management Review, 20, 18β25.
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Use selective rating. Use people as raters on areas where they have job knowledge since no single person is knowledgeable in all areas.
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Mayer, C. M. & Gavin, M. B. (2005). Trust in management and performance: Who minds the shop while the employees watch the boss.
630:: 360-degree feedback is multiple evaluations of employees which often include assessments from superior(s), peers, and one's self.
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techniques meet equal employment opportunity because they are related to actual behavior required for successful job performance.
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Abu-Doleh, J. & Weir, D. (2007). Dimensions of performance appraisal systems in Jordanian private and public organizations.
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Problem: When the rater evaluates the performance of an employee relying only on a small percentage of the amount of work done.
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This tendency can lead them to inflate their assessments of the workers' job performance, giving higher ratings than deserved.
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Tyskbo, D. (2020). Line management involvement in performance appraisal work. Employee Relations: The International Journal.
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Pettijohn, L., Parker, R., Pettijohn, C., & Kent, J. (2001). Performance appraisals: usage, criteria, and observations.
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Muczyk, J. P. & Gable, M. (1987, May). Managing sales performance through a comprehensive performance appraisal system.
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subordinate on one or more dimensions and then place (or "force-fit", if you will) each subordinate in a 5 to 7 category
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The Office of Human Resources at Dartmouth College. (15 April 2010). Common rater errors. Retrieved 24 April 2014, from
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While assessment can be performed along reporting relationships (usually top-down), net assessment can include peer and
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Daniels, Aubrey C. Designing a Compensation Program That Motivates and Produces a Profit-Driven Workplace. PMeZine.com
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of uncertainty. Fundamentally, feedback and management-employee communication can serve as a guide in job performance.
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Example: When a professor gives the course grade based just in the performance of the student only in the last week.
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requires each group member rank all fellow members from "best" to "worst" on one or more dimensions of performance.
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order to please the employees and avoid conflict. "Inflated ratings are a common malady associated with formal" PA.
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Cardy, R. & Dobbins, G. (1994). Performance appraisal: Alternative perspectives. Cincinnati, OH: South-Western.
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Spinks, N., Wells, B., & Meche, M. (1999). Appraising appraisals: computerized performance appraisal systems.
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Solution: Try to focus on the performance the employee is doing regardless the common characteristic that you have
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involves each group member nominating who he/she believes to be the "best" on a certain dimension of performance.
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employee's absences does not reflect how dedicated that employee may be to the job and its duties. Especially for
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Problem: When the person who evaluates gives more weight according to information the manager has received first.
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Seddon, J. (1987). Assumptions, cultures and performance appraisal. Journal of Management Development, 6, 47β54.
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Keeping, L. M.; Levy, P. E. (2000). "Performance appraisal reactions: Measurement, modeling, and method bias".
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Solution: Training raters to recognize the problem and differentiating the person with the performance they do.
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Some managers may not like to play the role of a judge and be responsible for the future of their subordinates.
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Schraeder, M. Becton, J., & Portis, R. (2007, Spring). A critical examination of performance appraisals.
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Solution: The rating should reflect the task requirement performance, not according to other people attitude.
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Behavioral checklists and scales: behaviors are more definite than traits. The critical incidents method (or
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Broady-Preston, J. & Steel, L. (2002). Employees, customers, and internal marketing strategies in LIS.
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Example: Sometimes happen that a manager treats someone different, because they think that the employee is
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Solution: try to focus more on the individual performance of every employee regardless the average results.
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employer, appraiser or believe that they will benefit from the process it may become a "tick box" exercise.
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from "best" to "worst", but how truly good or bad one is on a performance dimension would be unknown. The
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31:
1993:
Schweitzer, M E., Ordonez, L., & Douma, B. (2004) Goal setting as a motivator of unethical behavior.
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management (HRM) practices" and performance improvement at both the individual and organizational levels.
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Problem: The tendency to rate people relative to other people rather than to the individual performance.
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discretional adjustment, all of which are based on factors other than performance measures specified
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Cederblom, D. (1982). The performance appraisal interview: A review, implications, and suggestions.
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Problem: When a manager rates an employee high on all items because of one characteristic they like.
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Martin, D. C. & Bartol, K. M. (1998). Performance appraisal: Maintaining system effectiveness.
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and executive Ashley Goodall, reporting on a large-scale Deloitte performance management survey on
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2419:(10th ed., International ed. ed.). Upper Saddle River, N.J.: Pearson Education. pp. 108β109.
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Schultz & Schultz, Duane (2010). Psychology and work today. New York: Prentice Hall. p. 129.
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contracts sometimes specify that promotions, layoffs, and various perks are assigned in order of
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616:: for self-assessments, individuals assess and evaluate their own behavior and job performance.
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2012:
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Muchinsky, P. M. (2006). Psychology applied to work (8th ed). Belmont, CA: Thomson Wadsworth.
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Soltani, E. (2005). Conflict between theory and practice: TQM and performance appraisal.
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addressing fair employment practices, and this also concerns performance appraisal (PA).
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Topgrading: How leading companies win by hiring, coaching, and keeping the best players
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is the firm must compensate the agents for bearing a risk premium and inequitable pay.
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Sudarsan, A. (2009). Performance appraisal systems: A survey of organizational views.
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Solution: To follow the entire track of the performance, not just a little part of it.
17:
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and job performance produces only a weak positive correlation. Published in 2001 by
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Example: When the professor tends to grade harder, because the average of the class.
108:, accomplishments, potential for future improvement, strengths and weaknesses, etc.
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Example: When the professor tends to grade lower, because the average of the class.
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81:
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30:"Performance evaluation" redirects here. For the academic journal in science, see
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The Performance Appraisal Question and Answer Book: Survival Guide for Managers.
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Problem: When a manager uses only the lower part of the scale to rate employees.
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356:, rather than based on performance. Historically, this was one means to prevent
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http://www.dartmouth.edu/~hrs/profldev/performance_management/rater_errors.html
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809:, and vice versa. Performance "appraisal is thought to be deeply rooted in the
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Manasa, K. & Reddy, N. (2009). Role of Training in Improving Performance.
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Employee Assessments: Organisational Value and Purpose (A Focalworks article)
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They may be uncomfortable about providing negative feedback to the employees.
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Patricia. Performance appraisal rater errors. Retrieved 24 April 2014, from
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has each group member rate each other on a set of performance dimensions.
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Performance appraisals are most often conducted by an employee's immediate
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72:", is a periodic and systematic process whereby the job performance of an
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Jenks, J. M. (1991). Do your performance appraisals boost productivity?
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Use multiple raters to avoid the likely bias with using only one rater.
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employees negatively and lead to legal action against the organization.
88:
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1924:"What Is Inflation Rating Performance Appraisal? β QuestionAnswer.io"
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39:"Performance review" redirects here. For the television episode, see
2589:
http://smartchurchmanagement.com/performance-appraisal-rater-errors/
2298:
2033:"Improving Performance Evaluations | Office of Financial Management"
1866:
The International Journal of Quality and Reliability Management, 22,
2266:
Party-Directed Mediation: Facilitating Dialogue Between Individuals
230:
flexibility in the weighting of objective performance measures, or
3969:
936:
Problem: Rating of all employees are at the high end of the scale.
482:
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Higher-level employees receive performance reviews less frequently
322:
Frequent discussions with employees are better than annual reviews
328:
Negative feedback can cause defensiveness and worsen productivity
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2058:"What Solid Research Actually Says About Performance Appraisals"
726:
685:
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The main methods used in judgmental performance appraisal are:
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1782:, Sacred Heart University Government Faculty Publications and
1663:
The Icfai University Journal of Organizational Behavior, 3(1),
80:
and consist of regular reviews of employee performance within
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that the manager has not seen, that have been made correctly.
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in employee acceptance and satisfaction of appraisal results.
27:
Method to document and evaluate an employee's job performance
2191:
Gomez-Mejia, L. R., Balkin, D. B., and Cardy, R. L. (1998).
738:
Researchers translate these reasons into the context of the
1449:
International Journal of Human Resource Management, 18(1),
742:
or the "lack of alignment between research and practice."
2244:"What are Crowd Based Performance Reviews? Why use them?"
2132:
Katz, Ralph. Motivating Technical Professionals Today.
334:
Neither managers nor employees like performance reviews
3679:
List of countries by rate of fatal workplace accidents
1818:
International Journal of Commerce and Management, 10,
2441:. New York: Penguin Random House. pp. 160β165.
1969:
Journal of Personnel Evaluation in Education, 17(3),
1573:
Journal of Personal Selling and Sales Management, 7,
1401:
Journal of Public Administration Research and Theory
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2621:Marcus Buckingham, Ashley Goodall (April 2015).
2415:Schultz, Duane P. Schultz, Sydney Ellen (2009).
2322:"Solutions to Principal-Agent Problems in Firms"
2269:(Chapters 12β14, on-line 3rd edition, 2014), by
1340:(10th ed.). Summerfield, NC: Hypergraphic Press.
2439:When: The Scientific Secrets of Perfect Timing
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1898:"Central Tendency β Meaning & Definition"
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688:. Research supports five dimensions of OCB:
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684:or hinder the attainment of organizational
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1717:The Journal of Management Development, 20,
1629:The Journal for Quality and Participation,
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376:to decide whether a firing was justified.
4421:Comprehensive Employment and Training Act
2655:Self-assessment Form β anonymous and free
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1591:Management and Organization Review, 2(2),
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778:Title VII of the Civil Rights Act of 1964
487:An employee filling in an evaluation form
5229:Industrial and organizational psychology
4265:Job losses caused by the Great Recession
2942:Simultaneous recruiting of new graduates
2501:
2499:
2497:
2011:. New York: Prentice Hall. p. 153.
1729:
1727:
1725:
1430:
1428:
1426:
1424:
1169:Industrial and organizational psychology
214:Potential complications that may arise:
4446:Credentialism and educational inflation
2326:Handbook of New Institutional Economics
2146:
2144:
2138:, Vol. 41, No. 1, March 2013, pp. 28β38
1701:Career Development International, 4(2),
1397:"Principal-Agent Models: An Expansion?"
1272:
1246:
4317:List of countries by unemployment rate
1950:
1940:
1533:"Time to Scrap Performance Appraisals"
825:Developments in information technology
504:errors, and errors resulting from the
368:, and could also be seen as a form of
2231:http://performancereviews.net/survey/
2195:(2nd ed.). Prentice-Hall, New Jersey.
2170:Evaluationforms.org (28 March 2013).
2007:Schultz & Schultz, Duane (2010).
1764:Academy of Management Journal, 48(5),
1204:Performance rating (work measurement)
1134:Association of Business Psychologists
7:
3210:Practice-based professional learning
2623:"Reinventing Performance Management"
2550:doi:10.1111/j.1467-6486.2010.00937.x
2310:doi:10.5465/AMBPP.2018.11942abstract
2208:. New York, New York: Penguin Group.
1844:Public Administration Review, 61(5),
1414:10.1093/oxfordjournals.jpart.a024377
786:Age Discrimination in Employment Act
3763:Workers' right to access the toilet
2229:2014 Performance Management Survey
1982:Public Personnel Management, 27(2),
1784:Public Personnel Management, 28(2),
1519:Academy of Management Review, 7(2),
679:Organizational citizenship behavior
673:Organizational citizenship behavior
567:appraisal rate subordinates on the
557:behaviorally anchored rating scales
106:organizational citizenship behavior
2135:IEEE Engineering Management Review
1995:Academy of Management Journal, 47,
1802:Journal of Applied Psychology, 83,
1751:Journal of Applied Psychology, 74,
1436:The IUP Journal of Soft Skills, 3,
561:behavioral observation scale (BOS)
449:Happy-productive worker hypothesis
166:Other potential benefits include:
25:
2299:https://doi.org/10.1002/hrm.21960
1058:Similar-to-me / Different-from-me
5167:
5166:
4534:
4533:
3827:Corporate collapses and scandals
2160:doi:I0.1037//0033-2909.I27.3.376
2070:from the original on 7 May 2023.
858:manager perception is distorted.
635:Negotiated performance appraisal
2650:Sample Employee Evaluation Form
790:Americans with Disabilities Act
62:(career) development discussion
4327:Employment-to-population ratio
3699:Occupational health psychology
1922:Editor, Staff (12 July 2022).
1558:Richard Charles Grote (2002).
1255:employee performance appraisal
660:Incentive conflict resolutions
1:
4415:Works Progress Administration
4307:Unemployment Convention, 1919
3719:Personal protective equipment
3267:Occupational Outlook Handbook
2472:"The Hidden Costs of Control"
2383:Journal of Applied Psychology
345:Seniority and labor contracts
116:could function as "providing
4496:Psychopathy in the workplace
3669:Human factors and ergonomics
2476:The American Economic Review
1194:Organizational socialization
1149:Employment integrity testing
287:Providing feedback to raters
4691:Counterproductive behaviour
4481:Narcissism in the workplace
3694:Occupational exposure limit
2273:, University of California.
1379:(Evans & Tourish, 2017)
1259:employee performance review
813:, values, and beliefs of a
800:Cross-cultural implications
553:critical incident technique
5250:
4410:Civil Works Administration
4292:Technological unemployment
3768:Workplace health promotion
3220:Professional certification
2917:Personalityβjob fit theory
2395:10.1037/0021-9010.85.5.708
1395:Waterman, Richard (1998).
1338:Psychology Applied to Work
1159:Human resource development
1139:Behavioral risk management
1112:idiosyncratic rater effect
740:scientist-practitioner gap
676:
427:Methods of collecting data
68:, sometimes shortened to "
38:
29:
4529:
4390:Guaranteed minimum income
3975:Organizational commitment
2665:Evans & Tourish, 2017
2417:Psychology and work today
2009:Psychology and work today
1735:Management Review, 80(6),
1336:Muchinsky, P. M. (2012).
1189:Organizational commitment
1164:Human resource management
651:Principalβagent framework
589:Peer and self assessments
404:Human resource management
293:Subordinate participation
5193:Aspects of organizations
4841:Hostile work environment
4559:Aspects of organizations
4240:Involuntary unemployment
3801:Equal pay for equal work
3724:Repetitive strain injury
3225:Professional development
3215:Professional association
2897:Letter of recommendation
2437:Pink, Daniel H. (2018).
2334:10.1007/0-387-25092-1_15
2284:Party-Directed Mediation
2193:Managing human resources
782:Civil Rights Act of 1991
776:discrimination are "the
380:Resistance from managers
221:total quality management
52:, also referred to as a
5178:Aspects of corporations
4966:Quality of working life
4656:Artificial intelligence
4544:Aspects of corporations
4506:Slow movement (culture)
4385:Employer of last resort
4287:Structural unemployment
4225:Frictional unemployment
3664:Epilepsy and employment
3551:Performance-related pay
3485:National average salary
3398:996 working hour system
2627:Harvard Business Review
2172:"Performance Appraisal"
1778:Kikoski, J. F. (1999),
1495:Library Management, 23,
1219:Quality of working life
1108:Harvard Business Review
1004:relationship they have.
202:Potential complications
136:Applications of results
5188:Aspects of occupations
4554:Aspects of occupations
4360:Unemployment insurance
4312:Unemployment extension
4282:Reserve army of labour
4087:Constructive dismissal
3894:Sleeping while on duty
3859:Exploitation of labour
3741:Sick building syndrome
2912:Personβenvironment fit
2782:Independent contractor
754:Hidden cost of control
488:
460:Psychological Bulletin
209:organizational culture
122:performance management
58:performance evaluation
33:Performance Evaluation
18:Performance evaluation
4926:Performance appraisal
4676:Computer surveillance
4564:Aspects of workplaces
4302:Unemployment benefits
4297:Types of unemployment
4235:Graduate unemployment
4129:Letter of resignation
3758:Workers' compensation
3751:Occupational fatality
3255:Vocational university
2855:Employment counsellor
2488:10.1257/aer.96.5.1611
2320:Millar, Gary (2005).
2204:Smart, B. D. (2005).
1224:Realistic job preview
486:
479:Judgmental evaluation
50:performance appraisal
5224:Personal development
5071:Workplace harassment
5061:Workβfamily conflict
4776:Employee recognition
4370:Job creation program
4146:Mandatory retirement
4099:Employee offboarding
3919:Workplace incivility
3914:Workplace harassment
3689:Occupational disease
3684:Occupational burnout
3599:Disability insurance
3443:Workweek and weekend
3423:Retroactive overtime
3245:Vocational education
3160:Continuing education
2998:Permanent employment
2470:Falk, Armin (2006).
1355:17 June 2012 at the
1209:Personnel psychology
1174:Industrial sociology
528:Graphic rating scale
436:Objective production
180:psychological energy
4941:Positive psychology
4836:Health surveillance
4766:Employee monitoring
4761:Employee experience
4756:Employee engagement
4751:Employee assistance
4736:Effects of overtime
4641:Abusive supervision
4275:Recession-proof job
4270:Lists of recessions
4208:Economic depression
4156:Retirement planning
4037:Workβlife interface
3874:Employee monitoring
3842:Corporate behaviour
3832:Accounting scandals
3714:Occupational stress
3704:Occupational injury
3235:Reflective practice
3230:Professional school
2952:Work-at-home scheme
2872:Induction programme
2850:Employment contract
2830:Business networking
1350:MIT Human Resources
1214:Personnel selection
1199:Performance paradox
1144:Employee motivation
627:360-degree feedback
546:normal distribution
374:binding arbitration
150:through the use of
4971:Queen bee syndrome
4538:See also templates
4375:Job creation index
4339:Youth unemployment
4203:Discouraged worker
4092:Wrongful dismissal
4072:At-will employment
3945:Civil conscription
3909:Workplace bullying
3796:Affirmative action
3778:Workplace wellness
3709:Occupational noise
3345:Long service leave
3205:Overspecialization
3185:Induction training
3140:Career development
2271:Gregorio Billikopf
1953:has generic name (
1253:Often also called
1229:Systems psychology
763:Legal implications
721:Employee reactions
489:
158:Potential benefits
78:career development
66:employee appraisal
54:performance review
41:Performance Review
5206:
5205:
4931:Personality clash
4876:Kiss up kick down
4587:
4586:
4486:Post-work society
4466:Kiss up kick down
4198:Barriers to entry
4163:Severance package
3995:Human trafficking
3889:Sexual harassment
3869:Employee handbook
3788:Equal opportunity
3651:Safety and health
3641:Take-home vehicle
3250:Vocational school
3200:Lifelong learning
3175:Further education
3135:Career counseling
3130:Career assessment
2907:Overqualification
2018:978-0-205-68358-1
1928:questionanswer.io
1896:Team, MBA Skool.
1104:Marcus Buckingham
843:Varying standards
694:conscientiousness
541:paired-comparison
16:(Redirected from
5241:
5170:
5169:
4886:Machiavellianism
4831:Health promotion
4786:Employee surveys
4781:Employee silence
4614:
4607:
4600:
4591:
4574:Critique of work
4569:Corporate titles
4537:
4536:
4456:Evil corporation
4322:Employment rates
4245:Jobless recovery
4213:Great Depression
4173:Golden parachute
4168:Golden handshake
3965:Job satisfaction
3955:Critique of work
3773:Workplace phobia
3604:Health insurance
3561:Wage compression
3529:Progressive wage
3383:35-hour workweek
3350:No call, no show
3340:Leave of absence
3190:Knowledge worker
3118:Master craftsman
2922:Personality hire
2860:Executive search
2840:Curriculum vitae
2825:Background check
2694:
2687:
2680:
2671:
2638:
2637:
2635:
2633:
2618:
2612:
2606:
2600:
2597:
2591:
2585:
2579:
2576:
2570:
2567:
2561:
2557:
2551:
2547:
2532:
2529:
2523:
2512:
2506:
2503:
2492:
2491:
2482:(5): 1611β1630.
2467:
2461:
2460:
2434:
2428:
2413:
2407:
2406:
2378:
2367:
2363:
2357:
2354:
2348:
2347:
2317:
2311:
2307:
2301:
2294:
2288:
2280:
2274:
2262:
2256:
2255:
2253:
2251:
2239:
2233:
2227:
2221:
2218:
2209:
2202:
2196:
2189:
2183:
2182:
2180:
2178:
2167:
2161:
2157:
2151:
2148:
2139:
2130:
2124:
2121:
2112:
2109:
2103:
2100:
2091:
2088:
2082:
2078:
2072:
2071:
2054:
2048:
2047:
2045:
2043:
2029:
2023:
2022:
2004:
1998:
1991:
1985:
1978:
1972:
1965:
1959:
1958:
1952:
1948:
1946:
1938:
1936:
1934:
1919:
1913:
1912:
1910:
1908:
1893:
1887:
1884:
1878:
1875:
1869:
1862:
1856:
1853:
1847:
1840:
1821:
1814:
1805:
1798:
1787:
1776:
1767:
1760:
1754:
1747:
1738:
1731:
1720:
1713:
1704:
1697:
1678:
1675:
1666:
1659:
1632:
1625:
1594:
1587:
1576:
1569:
1563:
1556:
1550:
1549:
1547:
1545:
1528:
1522:
1515:
1498:
1491:
1482:
1479:
1452:
1445:
1439:
1432:
1419:
1418:
1416:
1392:
1381:
1376:
1370:
1365:
1359:
1347:
1341:
1334:
1261:
1251:
1184:Job satisfaction
911:Central tendency
788:(ADEA), and the
620:Peer assessments
614:Self-assessments
510:social cognition
502:central tendency
473:blue-collar jobs
456:job satisfaction
414:Frequency of PAs
21:
5249:
5248:
5244:
5243:
5242:
5240:
5239:
5238:
5209:
5208:
5207:
5202:
5183:Aspects of jobs
5161:
5122:Labour movement
5080:
5021:Toxic workplace
4991:Robotics safety
4921:Parkinson's law
4911:Office politics
4896:Micromanagement
4771:Employee morale
4741:Emotional labor
4726:Divide and rule
4701:Culture of fear
4624:
4618:
4588:
4583:
4579:Organized labor
4549:Aspects of jobs
4525:
4516:Toxic workplace
4451:Emotional labor
4424:
4348:Public programs
4343:
4260:Great Recession
4230:Full employment
4218:Long Depression
4184:
4082:Banishment room
4058:
3980:Refusal of work
3923:
3847:Corporate crime
3815:
3782:
3645:
3570:
3447:
3369:
3303:
3180:Graduate school
3090:
3012:
2956:
2947:Underemployment
2806:
2750:Self-employment
2725:Contingent work
2715:Academic tenure
2708:Classifications
2703:
2698:
2646:
2641:
2631:
2629:
2620:
2619:
2615:
2607:
2603:
2598:
2594:
2586:
2582:
2577:
2573:
2568:
2564:
2558:
2554:
2548:
2535:
2530:
2526:
2513:
2509:
2504:
2495:
2469:
2468:
2464:
2449:
2436:
2435:
2431:
2414:
2410:
2380:
2379:
2370:
2364:
2360:
2355:
2351:
2344:
2319:
2318:
2314:
2308:
2304:
2295:
2291:
2281:
2277:
2263:
2259:
2249:
2247:
2241:
2240:
2236:
2228:
2224:
2219:
2212:
2203:
2199:
2190:
2186:
2176:
2174:
2169:
2168:
2164:
2158:
2154:
2149:
2142:
2131:
2127:
2122:
2115:
2110:
2106:
2101:
2094:
2089:
2085:
2079:
2075:
2056:
2055:
2051:
2041:
2039:
2031:
2030:
2026:
2019:
2006:
2005:
2001:
1992:
1988:
1979:
1975:
1966:
1962:
1949:
1939:
1932:
1930:
1921:
1920:
1916:
1906:
1904:
1895:
1894:
1890:
1885:
1881:
1876:
1872:
1863:
1859:
1854:
1850:
1841:
1824:
1815:
1808:
1799:
1790:
1777:
1770:
1761:
1757:
1748:
1741:
1732:
1723:
1714:
1707:
1698:
1681:
1676:
1669:
1660:
1635:
1626:
1597:
1588:
1579:
1570:
1566:
1557:
1553:
1543:
1541:
1530:
1529:
1525:
1516:
1501:
1492:
1485:
1480:
1455:
1446:
1442:
1433:
1422:
1394:
1393:
1384:
1377:
1373:
1368:(Tyskbo, 2020])
1366:
1362:
1357:Wayback Machine
1348:
1344:
1335:
1274:
1270:
1265:
1264:
1252:
1248:
1243:
1238:
1234:Work motivation
1129:
890:Primacy effects
866:Recency effects
836:
827:
802:
765:
756:
723:
714:
681:
675:
662:
653:
599:Peer nomination
595:self-assessment
591:
498:leniency errors
481:
468:
451:
438:
429:
416:
401:
382:
347:
316:
272:
204:
160:
148:work motivation
138:
101:
44:
37:
28:
23:
22:
15:
12:
11:
5:
5247:
5245:
5237:
5236:
5231:
5226:
5221:
5219:Job evaluation
5211:
5210:
5204:
5203:
5201:
5200:
5195:
5190:
5185:
5180:
5174:
5172:
5163:
5162:
5160:
5159:
5154:
5149:
5144:
5139:
5134:
5129:
5124:
5119:
5114:
5109:
5104:
5099:
5094:
5088:
5086:
5082:
5081:
5079:
5078:
5073:
5068:
5063:
5058:
5053:
5048:
5043:
5038:
5033:
5028:
5023:
5018:
5013:
5008:
5003:
4998:
4993:
4988:
4983:
4978:
4973:
4968:
4963:
4958:
4953:
4948:
4943:
4938:
4933:
4928:
4923:
4918:
4913:
4908:
4903:
4898:
4893:
4888:
4883:
4878:
4873:
4868:
4863:
4858:
4853:
4848:
4843:
4838:
4833:
4828:
4823:
4818:
4813:
4808:
4803:
4798:
4793:
4788:
4783:
4778:
4773:
4768:
4763:
4758:
4753:
4748:
4743:
4738:
4733:
4728:
4723:
4718:
4716:Discrimination
4713:
4708:
4703:
4698:
4693:
4688:
4683:
4678:
4673:
4668:
4663:
4658:
4653:
4648:
4643:
4638:
4632:
4630:
4626:
4625:
4619:
4617:
4616:
4609:
4602:
4594:
4585:
4584:
4582:
4581:
4576:
4571:
4566:
4561:
4556:
4551:
4546:
4540:
4539:
4530:
4527:
4526:
4524:
4523:
4518:
4513:
4508:
4503:
4501:Sunday scaries
4498:
4493:
4488:
4483:
4478:
4473:
4468:
4463:
4458:
4453:
4448:
4443:
4438:
4432:
4430:
4426:
4425:
4418:
4417:
4412:
4407:
4402:
4397:
4392:
4387:
4382:
4377:
4372:
4367:
4362:
4357:
4351:
4349:
4345:
4344:
4342:
4341:
4336:
4331:
4330:
4329:
4324:
4314:
4309:
4304:
4299:
4294:
4289:
4284:
4279:
4278:
4277:
4272:
4267:
4262:
4252:
4250:Phillips curve
4247:
4242:
4237:
4232:
4227:
4222:
4221:
4220:
4215:
4205:
4200:
4194:
4192:
4186:
4185:
4183:
4182:
4177:
4176:
4175:
4170:
4160:
4159:
4158:
4153:
4151:Retirement age
4148:
4138:
4133:
4132:
4131:
4121:
4116:
4111:
4106:
4104:Exit interview
4101:
4096:
4095:
4094:
4089:
4084:
4074:
4068:
4066:
4060:
4059:
4057:
4056:
4051:
4050:
4049:
4044:
4034:
4029:
4028:
4027:
4022:
4017:
4012:
4007:
4002:
3997:
3992:
3982:
3977:
3972:
3967:
3962:
3957:
3952:
3947:
3942:
3937:
3931:
3929:
3925:
3924:
3922:
3921:
3916:
3911:
3906:
3901:
3896:
3891:
3886:
3881:
3876:
3871:
3866:
3861:
3856:
3854:Discrimination
3851:
3850:
3849:
3844:
3839:
3834:
3823:
3821:
3817:
3816:
3814:
3813:
3808:
3806:Gender pay gap
3803:
3798:
3792:
3790:
3784:
3783:
3781:
3780:
3775:
3770:
3765:
3760:
3755:
3754:
3753:
3743:
3738:
3737:
3736:
3726:
3721:
3716:
3711:
3706:
3701:
3696:
3691:
3686:
3681:
3676:
3671:
3666:
3661:
3655:
3653:
3647:
3646:
3644:
3643:
3638:
3637:
3636:
3626:
3621:
3619:Parental leave
3616:
3614:Marriage leave
3611:
3609:Life insurance
3606:
3601:
3596:
3591:
3586:
3580:
3578:
3572:
3571:
3569:
3568:
3563:
3558:
3553:
3548:
3543:
3538:
3537:
3536:
3526:
3525:
3524:
3519:
3514:
3509:
3499:
3498:
3497:
3492:
3482:
3477:
3472:
3467:
3465:Income bracket
3461:
3459:
3449:
3448:
3446:
3445:
3440:
3435:
3430:
3425:
3420:
3415:
3410:
3405:
3400:
3395:
3393:Eight-hour day
3390:
3385:
3379:
3377:
3371:
3370:
3368:
3367:
3362:
3357:
3352:
3347:
3342:
3337:
3332:
3327:
3322:
3317:
3311:
3309:
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3301:
3296:
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3289:
3284:
3274:
3269:
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3259:
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3207:
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3150:Creative class
3147:
3142:
3137:
3132:
3127:
3122:
3121:
3120:
3110:
3108:Apprenticeship
3104:
3102:
3092:
3091:
3089:
3088:
3083:
3078:
3076:Scarlet-collar
3073:
3068:
3063:
3058:
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3038:
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3028:
3022:
3020:
3014:
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2799:
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2792:Temporary work
2789:
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2779:
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2772:
2767:
2760:Skilled worker
2757:
2752:
2747:
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2644:External links
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2389:(5): 708β723.
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1407:(2): 173β202.
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5158:
5157:Whistleblower
5155:
5153:
5150:
5148:
5147:Strike action
5145:
5143:
5140:
5138:
5135:
5133:
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4996:Role conflict
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4981:Relationships
4979:
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4686:Control freak
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4476:Make-work job
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4395:Right to work
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4388:
4386:
4383:
4381:
4380:Job guarantee
4378:
4376:
4373:
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4365:Make-work job
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4136:Restructuring
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4114:Notice period
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4020:Unfree labour
4018:
4016:
4013:
4011:
4008:
4006:
4003:
4001:
3998:
3996:
3993:
3991:
3990:Bonded labour
3988:
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3904:Whistleblower
3902:
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3897:
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3892:
3890:
3887:
3885:
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3837:Control fraud
3835:
3833:
3830:
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3828:
3825:
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3818:
3812:
3811:Glass ceiling
3809:
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3746:Work accident
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3734:United States
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3634:United States
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3589:Casual Friday
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3546:Paid time off
3544:
3542:
3541:Overtime rate
3539:
3535:
3532:
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3530:
3527:
3523:
3522:United States
3520:
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3388:Four-day week
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3272:Practice firm
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3170:Employability
3168:
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3071:Orange-collar
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3057:
3054:
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3018:Working class
3015:
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2999:
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2892:Job interview
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2745:Part-time job
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2730:Full-time job
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2242:Rehn, Karen.
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1956:
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1531:Josh Bersin.
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751:
747:
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731:
728:
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718:
711:
709:
707:
703:
702:sportsmanship
699:
695:
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687:
680:
672:
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659:
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650:
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637:
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583:
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547:
542:
537:
533:
532:rating scales
529:
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511:
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494:
485:
478:
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367:
363:
359:
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351:
344:
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336:
333:
330:
327:
324:
321:
320:
319:
314:Effectiveness
313:
306:
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300:
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285:
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269:
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157:
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149:
144:
135:
133:
129:
125:
123:
119:
115:
109:
107:
99:Main features
98:
96:
94:
90:
85:
83:
82:organizations
79:
75:
71:
67:
63:
59:
55:
51:
46:
42:
35:
34:
19:
5137:Organization
5127:Labor rights
5107:Headquarters
5026:Toxic leader
5006:Spirituality
4925:
4871:Kick the cat
4861:Intervention
4801:Feminisation
4651:Anti-pattern
4511:Toxic leader
4491:Presenteeism
4471:Labor rights
4461:Going postal
4436:Bullshit job
4419:
4404:
4399:
4190:Unemployment
4042:Downshifting
4025:Wage slavery
4005:Penal labour
3960:Dead-end job
3950:Conscription
3729:Right to sit
3584:Annual leave
3566:Working poor
3502:Minimum wage
3480:Maximum wage
3438:Working time
3428:Six-hour day
3325:Career break
3287:Professional
3081:Black-collar
3051:White-collar
3031:Green-collar
3008:Volunteering
2845:Drug testing
2835:Cover letter
2775:Tradesperson
2630:. Retrieved
2626:
2616:
2604:
2595:
2583:
2574:
2565:
2555:
2527:
2510:
2479:
2475:
2465:
2438:
2432:
2416:
2411:
2386:
2382:
2361:
2352:
2325:
2315:
2305:
2292:
2283:
2278:
2265:
2260:
2248:. Retrieved
2246:. HHStaffing
2237:
2225:
2205:
2200:
2192:
2187:
2175:. Retrieved
2165:
2155:
2133:
2128:
2107:
2086:
2081:Jossey-Bass.
2076:
2061:
2052:
2040:. Retrieved
2036:
2027:
2008:
2002:
1994:
1989:
1981:
1976:
1968:
1963:
1931:. Retrieved
1927:
1917:
1905:. Retrieved
1901:
1891:
1882:
1873:
1865:
1860:
1851:
1843:
1817:
1801:
1783:
1763:
1758:
1750:
1734:
1716:
1700:
1662:
1628:
1590:
1572:
1567:
1559:
1554:
1542:. Retrieved
1536:
1526:
1518:
1494:
1448:
1443:
1435:
1404:
1400:
1374:
1363:
1345:
1337:
1258:
1254:
1249:
1179:Job analysis
1119:
1115:
1111:
1107:
1101:
1097:
1077:
1076:
1057:
1056:
1036:
1035:
1013:
1012:
990:
989:
965:
964:
945:
944:
928:
927:
910:
909:
888:
887:
864:
863:
842:
841:
837:
834:Rater errors
828:
819:
803:
794:
769:federal laws
766:
757:
748:
744:
736:
732:
724:
715:
706:civic virtue
682:
667:
663:
654:
645:
641:
633:
625:
619:
613:
607:Peer ranking
606:
603:Peer ratings
602:
598:
592:
582:probationary
579:
573:
568:
564:
560:
522:
518:
514:
492:
490:
469:
459:
452:
439:
430:
421:
417:
408:
402:
383:
348:
317:
292:
286:
280:
273:
270:Improvements
235:
231:
227:
213:
211:and system.
205:
186:Goal setting
165:
161:
139:
130:
126:
110:
102:
93:line manager
86:
69:
65:
61:
57:
53:
49:
47:
45:
32:
5152:Trade union
5142:Remote work
5117:Job sharing
5092:Corporation
5041:Undermining
4961:Psychopathy
4811:Goofing off
4806:Generations
4791:Empowerment
4636:Absenteeism
4620:Aspects of
4400:Historical:
4124:Resignation
4064:Termination
4047:Slow living
4015:Truck wages
4000:Labour camp
3928:Willingness
3820:Infractions
3475:Living wage
3418:Remote work
3086:Gold-collar
3041:Pink-collar
3036:Grey-collar
3026:Blue-collar
2993:Labour hire
2968:Cooperative
2932:Recruitment
2887:Job hunting
2820:Application
2802:Wage labour
2787:Labour hire
2740:Job sharing
2328:: 349β370.
1951:|last=
1102:Consultant
1015:Horn effect
992:Halo effect
875:assessment.
506:halo effect
491:Judgmental
350:Labor union
172:perceptions
5213:Categories
5198:Employment
5097:Employment
4906:Narcissism
4856:Inequality
4851:Incivility
4826:Harassment
4796:Evaluation
4731:Drug tests
4646:Aggression
4622:workplaces
4334:Wage curve
4141:Retirement
4054:Workaholic
4032:Work ethic
3899:Wage theft
3884:Labour law
3879:Evaluation
3864:Dress code
3629:Sick leave
3594:Child care
3556:Salary cap
3470:Income tax
3433:Shift work
3365:Time clock
3360:Sick leave
3355:Sabbatical
3320:Break room
3308:Attendance
3277:Profession
3262:Mentorship
3240:Retraining
3165:E-learning
3061:New-collar
3056:Red-collar
3003:Supervisor
2983:Internship
2902:Onboarding
2770:Technician
2765:Journeyman
2735:Gig worker
2701:Employment
2632:6 February
2457:1001431465
2250:21 January
2037:ofm.wa.gov
1268:References
979:homosexual
966:Rater bias
946:Strictness
882:strengths.
767:There are
712:Interviews
530:: graphic
493:evaluation
399:Conducting
370:solidarity
366:corruption
250:promotion.
5234:Workplace
5171:Templates
4956:Profanity
4951:Probation
4891:Menopause
4881:Listening
4821:Happiness
4721:Diversity
4706:Democracy
4696:Coworking
4521:Workhouse
4441:Busy work
4255:Recession
4119:Pink slip
4077:Dismissal
3940:Careerism
3534:Singapore
3512:Hong Kong
3375:Schedules
3294:Tradesman
3195:Licensure
3155:Education
3125:Avocation
3066:No-collar
3046:Precariat
2927:Probation
2882:Job fraud
2042:5 October
1933:5 October
1907:5 October
1902:MBA Skool
1027:employee.
974:employee.
750:feeling.
569:frequency
466:Personnel
354:seniority
114:interview
5085:See also
5076:Workwear
5066:Workload
5056:Wellness
5046:Violence
5036:Turnover
5031:Training
5011:Strategy
5001:Sabotage
4976:Rat race
4916:Overwork
4746:Emotions
4711:Deviance
4681:Conflict
4661:Bullying
4429:See also
4355:Workfare
4180:Turnover
3576:Benefits
3457:salaries
3413:Overtime
3403:Flextime
3335:Gap year
3330:Furlough
3299:Vocation
3282:Operator
3145:Coaching
3100:training
2978:Employer
2973:Employee
2877:Job fair
2755:Side job
2560:267β299.
2403:11055144
2366:123β150.
2177:17 April
2068:Archived
1997:422β432.
1984:223β230.
1971:221β242.
1943:cite web
1868:796β818.
1846:598β607.
1804:615β633.
1786:301β322.
1766:874β888.
1753:657β690.
1719:754β771.
1593:253β277.
1521:219β227.
1497:384β393.
1353:Archived
1127:See also
1078:Sampling
1037:Contrast
929:Leniency
807:cultures
698:courtesy
690:altruism
443:validity
362:nepotism
358:cronyism
281:Training
246:average.
118:feedback
74:employee
5102:Factory
5051:Virtual
4986:Revenge
4946:Privacy
4901:Mobbing
4671:Culture
4666:Climate
4405:U.S.A.:
4010:Peonage
3985:Slavery
3935:Boreout
3674:Karoshi
3624:Pension
3408:On-call
3113:Artisan
2797:Laborer
1703:94β100.
854:grades.
815:society
535:scales.
236:ex ante
232:ex post
228:ex post
89:manager
5132:Office
5016:Stress
4936:Phobia
4866:Jargon
4816:Gossip
4629:Topics
4109:Layoff
3659:Crunch
3517:Europe
3507:Canada
3495:Europe
3096:Career
2937:RΓ©sumΓ©
2812:Hiring
2720:Casual
2518:
2455:
2445:
2423:
2401:
2340:
2063:Forbes
2015:
1820:43β55.
1737:45β47.
1665:54β69.
1631:20β25.
1575:41β52.
1562:28β29.
1538:Forbes
1451:75β84.
1438:72β80.
922:lower.
784:, the
780:, the
704:, and
364:, and
143:salary
4846:Humor
3970:McJob
3490:World
3453:Wages
3315:Break
2961:Roles
1544:6 May
1241:Notes
1120:think
811:norms
686:goals
64:, or
3455:and
3098:and
2865:list
2634:2016
2516:ISBN
2453:OCLC
2443:ISBN
2421:ISBN
2399:PMID
2338:ISBN
2297:doi:
2252:2015
2179:2013
2044:2022
2013:ISBN
1955:help
1935:2022
1909:2022
1546:2013
727:bias
5112:Job
2988:Job
2484:doi
2391:doi
2330:doi
1409:doi
1257:or
574:BOS
565:BOS
91:or
5215::
2625:.
2536:^
2496:^
2480:96
2478:.
2474:.
2451:.
2397:.
2387:85
2385:.
2371:^
2336:.
2324:.
2213:^
2143:^
2116:^
2095:^
2066:.
2060:.
2035:.
1947::
1945:}}
1941:{{
1926:.
1900:.
1825:^
1809:^
1791:^
1771:^
1742:^
1724:^
1708:^
1682:^
1670:^
1636:^
1598:^
1580:^
1535:.
1502:^
1486:^
1456:^
1423:^
1403:.
1399:.
1385:^
1275:^
1116:do
700:,
696:,
692:,
500:,
360:,
154:.
84:.
70:PA
60:,
56:,
48:A
4613:e
4606:t
4599:v
2693:e
2686:t
2679:v
2636:.
2522:.
2490:.
2486::
2459:.
2427:.
2405:.
2393::
2346:.
2332::
2254:.
2181:.
2046:.
2021:.
1957:)
1937:.
1911:.
1548:.
1417:.
1411::
1405:8
981:.
223:.
43:.
36:.
20:)
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