Knowledge

Research online, purchase offline

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57:. According to a 2011 Google report 80 percent of all offline buyers research online, before they buy a product in a local store. Furthermore, in high item value industries ROPO already makes a significant share of total sales. This was also acknowledged by an analysis of the German retail association and 86: 38:), is a modern trend in buying behaviour where customers research relevant product information to qualify their buying decision, before they actually decide to buy their favourite product in the local store. 83: 45:(ROI) more precisely, by multiplying their online sales with the O2S-factor. The result is the offline revenue which is influenced by the 53:, that is, the process of online reservation and subsequent pick-up of the product at the store. Both are segments of 120: 58: 54: 102: 42: 50: 46: 90: 84:
Research Online Purchase Offline. Die Bedeutung des Internet im Kaufentscheidungsprozess.
114: 65: 103:
Entwicklung des Online-Handels in Deutschland. Analyse der Branchensektoren.
105:, German retail association/PwC report, 2013. Accessed in February 2013 68:: researching a product in a physical store before buying it online. 41:
The ROPO effect allows the advertiser to calculate their overall
93:, Google report, 2011. Accessed in February 2014. 8: 49:investments. ROPO is often equated with 76: 7: 14: 20:Research online, purchase offline 1: 28:research online, buy offline 137: 59:PricewaterhouseCoopers 55:Multichannel marketing 43:return on investment 89:2014-04-05 at the 51:Click and Collect 16:Shopping practice 128: 106: 100: 94: 81: 64:Its opposite is 47:Online marketing 136: 135: 131: 130: 129: 127: 126: 125: 121:Business models 111: 110: 109: 101: 97: 91:Wayback Machine 82: 78: 74: 32:online-to-store 17: 12: 11: 5: 134: 132: 124: 123: 113: 112: 108: 107: 95: 75: 73: 72:External links 70: 15: 13: 10: 9: 6: 4: 3: 2: 133: 122: 119: 118: 116: 104: 99: 96: 92: 88: 85: 80: 77: 71: 69: 67: 62: 60: 56: 52: 48: 44: 39: 37: 33: 29: 25: 21: 98: 79: 63: 40: 35: 31: 27: 23: 19: 18: 66:showrooming 36:webrooming 115:Category 87:Archived 26:) (also 24:ROPO 34:or 117:: 61:. 30:, 22:(

Index

return on investment
Online marketing
Click and Collect
Multichannel marketing
PricewaterhouseCoopers
showrooming
Research Online Purchase Offline. Die Bedeutung des Internet im Kaufentscheidungsprozess.
Archived
Wayback Machine
Entwicklung des Online-Handels in Deutschland. Analyse der Branchensektoren.
Category
Business models

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