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Resilience engineering

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The resilience engineering perspective posits that a significant number of failure modes are literally inconceivable in advance of them happening, because the environment that systems operate in are very dynamic and the perspectives of the people within the system are always inherently limited. These
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The first type of resilience engineering work is determining how to best take advantage of the resilience that is already present in the system. Cook uses the example of setting a broken bone as this type of work: the resilience is already present in the physiology of bone, and setting the bone uses
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The resilience engineering perspective holds that human performance variability has positive effects as well as negative ones, and that safety is increased by amplifying the positive effects of human variability as well as adding controls to mitigate the negative effects. For example, the ability of
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The resilience engineering perspective assumes that the nature of work which people do within a system that contributes to an accident is fundamentally the same as the work that people do that contributes to successful outcomes. As a consequence, if work practices are only examined after an accident
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In 2012 the growing interest for resilience engineering gave rise the to the sub-field of Resilient Health Care. This led to a series of annual conferences on the topic that are still ongoing as well as a series of books, on Resilient Health Care, and in 2022 to the establishment of the Resilient
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happen, they are understood as being due to the system temporarily being unable to cope with complexity. Hence, resilience engineering is related to other perspectives in safety that have reassessed the nature of human error, such as the "new look", the "new view", "safety differently", and
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In particular, resilience engineering researchers study how people are able to cope effectively with complexity to ensure safe system operation, especially when they are experiencing time pressure. Under the resilience engineering paradigm,
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Cook notes that this first type of resilience work does not require a deep understanding of the underlying mechanisms of resilience: humans have been setting bones long before the mechanism by which bone heals was understood.
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in this context refers to the capabilities that a system must possess in order to deal effectively with unanticipated events. Resilience engineering examines how systems build, sustain, degrade, and lose these capabilities.
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Cook notes that this second type of resilience work requires a much deeper understanding of the underlying existing resilience mechanisms in order to create interventions that can effectively increase resilience.
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Under the resilience engineering perspective, the operators are always required to trade-off risks. As a consequence, in order to create safety, it is sometimes necessary for a system to take on some risk.
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The second type of resilience engineering work involves altering mechanisms in the system in order to increase the amount of the resilience. Cook uses the example of new drugs such as
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Expert operators are an important source of resilience inside of systems. These operators become experts through previous experience at dealing with failures.
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the ability of a system to develop new capabilities when faced with a surprise that cannot be dealt with effectively with a system's existing capabilities
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Because incidents often involve unforeseen challenges, resilience engineering researchers often use incident analysis as a research method.
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This section discusses aspects of the resilience engineering perspective that are different from traditional approaches to safety.
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safety. As a consequence, adding controls to mitigate the effects of human variability can reduce safety in certain circumstances
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Dekker, Sidney W. A. (2002-10-01). "Reconstructing human contributions to accidents: the new view on error and performance".
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How do organizations adapt their structure and behavior to cope effectively when faced with an unforeseen challenge?
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when individual agents in a system behave in a way that achieves local goals but goes against global goals
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A second symposium on resilience engineering was held in November 2006 in Sophia Antipolis, France. The
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A Few Observations on the Marvelous Resilience of Bone & Resilience Engineering - Dr. Richard Cook
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The safety anarchist: relying on human expertise and innovation, reducing bureaucracy and compliance
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IRGC resource guide on resilience (vol. 2): Domains of resilience for complex interconnected systems
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https://skybrary.aero/bookshelf/systemic-potentials-management-building-basis-resilient-performance
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and are only interpreted in the context of the accident, the result of this analysis is subject to
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Resilience Engineering Perspectives, Volume 2: Remaining Sensitive to the Possibility of Failure
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Resilience Engineering Perspectives, Volume 1: Remaining Sensitive to the Possibility of Failure
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for understanding what resilience is in the Woods perspective. Cook notes that bone has both
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the ability of a system to continue to keep adapting to surprises, over long periods of time
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This has been described in a White Paper from Eurocontrol on Systemic Potentials Management
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What can organizations do in order to be better prepared to handle unforeseeable challenges?
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humans to adapt their behavior based on novel circumstances is a positive effect that
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distinguishes two separate kinds of work that tend to be conflated under the heading
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These symposia led to a series of books being published (see Books section below).
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Foundations of safety science: a century of understanding accidents and disasters
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Governance and Control of Financial Systems: A Resilience Engineering Perspective
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Resilient Health Care, Volume 3: Reconciling Work-as-Imagined and Work-as-Done
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The first symposium on resilience engineering was held in October 2004 in
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Resilient Health Care, Volume 2: The Resilience of Everyday Clinical Work
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Resilience engineering researchers have studied multiple safety-critical
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Erik Hollnagel; Christopher P. Nemeth; Sidney Dekker, eds. (2008–2009).
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STELLA: Report from the SNAFUcatchers Workshop on Coping With Complexity
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Woods, David D.; Sidney Dekker; Richard Cook; Leila Johannesen (2017).
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considers the following two concepts in his definition of resilience:
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Hollnagel, Erik; Christopher P. Nemeth; Sidney Dekker, eds. (2019).
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In Woods's view, there are three common patterns to the failure of
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views resilient performance as requiring four systemic potentials:
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Bringing existing resilience to bear vs generating new resilience
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Safety-I and safety-II: the past and future of safety management
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that were not previously known before they were encountered.
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looks at a more general capability of systems to deal with
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Resilience engineering researchers ask questions such as:
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exhaustion of capacity when encountering a disturbance
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this resilience to achieving better healing outcomes.
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Safety differently : human factors for a new era
604:. In Trump, B.D.; Florin, M.-V.; Linkov, I (eds.). 441: 1307:Woods, David D.; Branlat, Matthieu (2017-05-15), 472:Resilience Engineering in Practice: A Guidebook 1236:"Epilogue: RAG – The Resilience Analysis Grid" 154:, Sweden. It brought together fourteen safety 1309:"Basic Patterns in How Adaptive Systems Fail" 760:Resilience Engineering: Concepts and Precepts 454:Resilience Engineering: Concepts and Precepts 440:Health Care Society (registered in Sweden). ( 367:These two concepts are elaborated in Woods's 217:which focuses on evaluate conceivable risks. 209:sorts of events are sometimes referred to as 191:Normal work leads to both success and failure 8: 790:: CS1 maint: multiple names: authors list ( 80:) focus on designing controls to prevent or 33:cope when encountering a surprise. The term 1282:Reliability Engineering & System Safety 1171:: CS1 maint: location missing publisher ( 1014:. Aldershot, Hampshire, England: Ashgate. 984:: CS1 maint: location missing publisher ( 937:: CS1 maint: location missing publisher ( 837:: CS1 maint: location missing publisher ( 743:: CS1 maint: location missing publisher ( 234:The centrality of expertise and experience 1187:"Hindsight 31 | SKYbrary Aviation Safety" 221:Human performance variability as an asset 586: 1164: 1093: 977: 930: 830: 783: 736: 697:. Columbus, OH: Ohio State University. 1208: 1206: 1005: 1003: 1001: 999: 997: 995: 213:. Contrast this with the approach of 61:, power plants, air traffic control, 7: 706: 704: 653: 651: 617: 615: 592: 590: 474:by Jean Pariès, John Wreathall, and 296:and are used to treat osteoporosis. 267:Bringing existing resilience to bear 1069:Resilience engineering perspectives 1012:Resilience engineering perspectives 909:(Second ed.). Boca Raton, FL. 660:Resilience engineering perspectives 428:getting stuck in outdated behaviors 294:Parathyroid hormone-related protein 16:Subfield of safety science research 1313:Resilience Engineering in Practice 1276:Woods, David D. (September 2015). 1240:Resilience Engineering in Practice 1120:Resilience Engineering Association 1048:Resilience Engineering Association 624:Resilience Engineering in Practice 174:Resilience Engineering Association 26:that focuses on understanding how 14: 524:, and Erik Hollnagel (eds), 2016. 374:Woods contrasts resilience with 369:theory of graceful extensibility 123:while under time pressure. When 1315:, CRC Press, pp. 127–143, 1242:, CRC Press, pp. 275–296, 482:Resilient Health Care, Volume 1 146:Resilience engineering symposia 1234:Hollnagel, Erik (2017-05-15), 1: 866:10.1016/S0022-4375(02)00032-4 215:probabilistic risk assessment 172:had eighty participants. The 78:probabilistic risk assessment 809:(2nd ed.). Boca Raton. 325:The potential to anticipate. 68:Whereas other approaches to 1044:"2006 Sophia Antipolis (F)" 758:(David), Woods, D. (2017). 1377: 1294:10.1016/j.ress.2015.03.018 854:Journal of Safety Research 534:, Christopher Nemeth, and 422:working at cross purposes: 572:by Gunilla Sundström and 280:Generating new resilience 57:, space mission control, 1321:10.1201/9781317065265-10 1248:10.1201/9781317065265-19 952:Hollnagel, Erik (2014). 406:complex adaptive systems 319:The potential to monitor 316:The potential to respond 115:are not attributable to 1139:Dekker, Sidney (2018). 903:Dekker, Sidney (2015). 711:Dekker, Sidney (2019). 551:by Christopher Nemeth, 24:safety science research 1100:: CS1 maint: others ( 599:"Resilience is a Verb" 399:sustained adaptability 395:graceful extensibility 381:The safety researcher 359:sustained adaptability 350:graceful extensibility 340:The safety researcher 322:The potential to learn 308:The safety researcher 261:resilience engineering 20:Resilience engineering 435:Resilient Health care 304:Hollnagel perspective 74:behavior-based safety 691:Woods, D.D. (2017). 597:Woods, D.D. (2018). 389:should serve as the 211:fundamental surprise 204:Fundamental surprise 161:with an interest in 518:Jeffrey Braithwaite 504:Jeffrey Braithwaite 502:by Erik Hollnagel, 490:Jeffrey Braithwaite 242:Risk is unavoidable 59:military operations 1356:Safety engineering 807:Behind human error 1330:978-1-315-60569-2 1257:978-1-315-60569-2 1150:978-1-351-40364-1 1079:978-0-7546-7127-5 1021:978-0-7546-7127-5 963:978-1-4724-2306-1 916:978-1-4822-4200-3 816:978-1-317-17553-7 769:978-1-317-06528-9 722:978-1-351-05977-0 669:978-0-367-38540-8 633:978-1-317-06525-8 336:Woods perspective 22:is a subfield of 1368: 1340: 1339: 1338: 1337: 1304: 1298: 1297: 1273: 1267: 1266: 1265: 1264: 1231: 1225: 1224: 1223: 1222: 1210: 1201: 1200: 1198: 1197: 1183: 1177: 1176: 1170: 1162: 1136: 1130: 1129: 1127: 1126: 1112: 1106: 1105: 1099: 1091: 1064: 1058: 1057: 1055: 1054: 1040: 1034: 1033: 1007: 990: 989: 983: 975: 949: 943: 942: 936: 928: 900: 894: 893: 849: 843: 842: 836: 828: 802: 796: 795: 789: 781: 755: 749: 748: 742: 734: 708: 699: 698: 688: 682: 681: 655: 646: 645: 619: 610: 609: 603: 594: 442:https://rhcs.se/ 63:rail engineering 31:adaptive systems 1376: 1375: 1371: 1370: 1369: 1367: 1366: 1365: 1361:Hazard analysis 1346: 1345: 1344: 1343: 1335: 1333: 1331: 1306: 1305: 1301: 1275: 1274: 1270: 1262: 1260: 1258: 1233: 1232: 1228: 1220: 1218: 1212: 1211: 1204: 1195: 1193: 1185: 1184: 1180: 1163: 1151: 1138: 1137: 1133: 1124: 1122: 1114: 1113: 1109: 1092: 1080: 1066: 1065: 1061: 1052: 1050: 1042: 1041: 1037: 1022: 1009: 1008: 993: 976: 964: 951: 950: 946: 929: 917: 902: 901: 897: 851: 850: 846: 829: 817: 804: 803: 799: 782: 770: 757: 756: 752: 735: 723: 710: 709: 702: 690: 689: 685: 670: 657: 656: 649: 634: 621: 620: 613: 601: 596: 595: 588: 583: 494:Robert L. Wears 450: 437: 338: 306: 282: 269: 255:The researcher 253: 244: 236: 223: 206: 193: 185: 163:complex systems 148: 90:hazard analysis 84:specific known 17: 12: 11: 5: 1374: 1372: 1364: 1363: 1358: 1348: 1347: 1342: 1341: 1329: 1299: 1268: 1256: 1226: 1202: 1178: 1149: 1131: 1107: 1078: 1059: 1035: 1020: 991: 962: 944: 915: 895: 860:(3): 371–385. 844: 815: 797: 768: 750: 721: 715:. Boca Raton. 700: 683: 668: 647: 632: 622:Pariès, Jean. 611: 585: 584: 582: 579: 578: 577: 574:Erik Hollnagel 567: 565:978-1351903882 559:(eds.), 2016. 553:Erik Hollnagel 546: 544:978-0754671275 538:(eds.), 2016. 532:Erik Hollnagel 525: 511: 497: 486:Erik Hollnagel 479: 476:Erik Hollnagel 469: 462:Erik Hollnagel 449: 446: 436: 433: 432: 431: 425: 419: 413:decompensation 365: 364: 355: 337: 334: 327: 326: 323: 320: 317: 310:Erik Hollnagel 305: 302: 292:, which mimic 281: 278: 268: 265: 252: 249: 243: 240: 235: 232: 222: 219: 205: 202: 198:selection bias 192: 189: 184: 181: 147: 144: 140: 139: 136: 15: 13: 10: 9: 6: 4: 3: 2: 1373: 1362: 1359: 1357: 1354: 1353: 1351: 1332: 1326: 1322: 1318: 1314: 1310: 1303: 1300: 1295: 1291: 1287: 1283: 1279: 1272: 1269: 1259: 1253: 1249: 1245: 1241: 1237: 1230: 1227: 1217: 1216: 1209: 1207: 1203: 1192: 1191:skybrary.aero 1188: 1182: 1179: 1174: 1168: 1160: 1156: 1152: 1146: 1142: 1135: 1132: 1121: 1117: 1111: 1108: 1103: 1097: 1089: 1085: 1081: 1075: 1071: 1070: 1063: 1060: 1049: 1045: 1039: 1036: 1031: 1027: 1023: 1017: 1013: 1006: 1004: 1002: 1000: 998: 996: 992: 987: 981: 973: 969: 965: 959: 955: 948: 945: 940: 934: 926: 922: 918: 912: 908: 907: 899: 896: 891: 887: 883: 879: 875: 871: 867: 863: 859: 855: 848: 845: 840: 834: 826: 822: 818: 812: 808: 801: 798: 793: 787: 779: 775: 771: 765: 762:. 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Retrieved 1190: 1181: 1140: 1134: 1123:. Retrieved 1119: 1110: 1068: 1062: 1051:. Retrieved 1047: 1038: 1011: 953: 947: 905: 898: 857: 853: 847: 806: 800: 759: 753: 712: 693: 686: 659: 623: 605: 569: 548: 527: 522:Robert Wears 513: 510:(eds), 2015. 508:Robert Wears 499: 496:(eds), 2015. 481: 471: 453: 438: 427: 421: 415: 412: 403: 398: 394: 390: 385:argued that 383:Richard Cook 380: 375: 373: 366: 358: 357: 349: 348: 339: 328: 307: 298: 290:Teriparatide 283: 274: 270: 260: 257:Richard Cook 254: 245: 237: 227: 224: 207: 194: 186: 178: 167: 149: 141: 130: 109: 94:safety cases 67: 45:, including 40: 34: 19: 18: 1116:"Symposium" 956:. Farnham. 458:David Woods 342:David Woods 159:researchers 152:Soderkoping 128:Safety-II. 117:human error 101:engineering 55:fire safety 1350:Categories 1336:2022-09-24 1263:2022-09-17 1221:2022-09-25 1196:2022-09-25 1159:1022761874 1143:. London. 1125:2022-09-25 1053:2022-09-25 825:1004974951 778:1011232533 731:1091899791 678:1105725342 642:1151009227 581:References 376:robustness 121:trade-offs 98:resilience 51:anesthesia 35:resilience 1167:cite book 1096:cite book 1088:192027611 1030:192027611 980:cite book 972:875819877 933:cite book 925:881430177 874:0022-4375 833:cite book 786:cite book 739:cite book 391:archetype 170:symposium 113:accidents 890:46350729 882:12404999 125:failures 82:mitigate 47:aviation 1288:: 5–9. 576:, 2018. 478:, 2013. 468:, 2006. 228:creates 156:science 105:hazards 88:(e.g., 86:hazards 72:(e.g., 43:domains 28:complex 1327:  1254:  1157:  1147:  1086:  1076:  1028:  1018:  970:  960:  923:  913:  888:  880:  872:  823:  813:  776:  766:  729:  719:  676:  666:  640:  630:  563:  555:, and 542:  492:, and 464:, and 183:Themes 70:safety 886:S2CID 602:(PDF) 448:Books 1325:ISBN 1252:ISBN 1173:link 1155:OCLC 1145:ISBN 1102:link 1084:OCLC 1074:ISBN 1026:OCLC 1016:ISBN 986:link 968:OCLC 958:ISBN 939:link 921:OCLC 911:ISBN 878:PMID 870:ISSN 839:link 821:OCLC 811:ISBN 792:link 774:OCLC 764:ISBN 745:link 727:OCLC 717:ISBN 674:OCLC 664:ISBN 638:OCLC 628:ISBN 561:ISBN 540:ISBN 387:bone 288:and 1317:doi 1290:doi 1286:141 1244:doi 862:doi 530:by 516:by 484:: 456:by 165:. 96:), 1352:: 1323:, 1311:, 1284:. 1280:. 1250:, 1238:, 1205:^ 1189:. 1169:}} 1165:{{ 1153:. 1118:. 1098:}} 1094:{{ 1082:. 1046:. 1024:. 994:^ 982:}} 978:{{ 966:. 935:}} 931:{{ 919:. 884:. 876:. 868:. 858:33 856:. 835:}} 831:{{ 819:. 788:}} 784:{{ 772:. 741:}} 737:{{ 725:. 703:^ 672:. 650:^ 636:. 626:. 614:^ 589:^ 520:, 506:, 488:, 460:, 444:) 408:: 371:. 263:: 200:. 76:, 53:, 49:, 1319:: 1296:. 1292:: 1246:: 1199:. 1175:) 1161:. 1128:. 1104:) 1090:. 1056:. 1032:. 988:) 974:. 941:) 927:. 892:. 864:: 841:) 827:. 794:) 780:. 747:) 733:. 680:. 644:. 416:: 361:: 352::

Index

safety science research
complex
adaptive systems
domains
aviation
anesthesia
fire safety
military operations
rail engineering
safety
behavior-based safety
probabilistic risk assessment
mitigate
hazards
hazard analysis
safety cases
resilience
engineering
hazards
accidents
human error
trade-offs
failures
Soderkoping
science
researchers
complex systems
symposium
Resilience Engineering Association
selection bias

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