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September 2024 East–West MRT line disruption

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voiced their frustration regarding the disruption and its spillover effects, including the longer travel time and the long walking distance between Jurong East station and its free bridging bus stop. It is estimated that the disruption affected more than 2.4 million commuters, with 358,000 passengers on the first day and 516,000 passengers on the second day, and 500,000 passengers on the third day of the disruption. Some commuters avoided the part of MRT system from Queenstown to Jurong East due to lack of safe distancing involved in all public bus services, with some elderly struggled with route changes at all days. It will be minimized for the upcoming Tanah Merah MRT full-day closures after this event due to availability of alternative lines.
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of rail vehicles due to the broken rails. The next day, SMRT and LTA reported that their engineers made "significant progress" with the maintenance as well as completion of heavy rail delivery work. The track point machines and associated trackside equipment were replaced and tested, while the power rail was restored.
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was so badly damaged that it could not be salvaged and needed to be replaced. All of the equipment aforementioned needed replacement, with the point machines requiring realignment and careful recalibration. Emergency repair works have been underway since 25 September, with over 300 engineers involved
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and Boon Lay stations, while bus bridging services were provided for the affected segment between the Buona Vista and Jurong East stations. Described by experts as a "rare" incident, the damage was reported to be extensive, and services was expected to be restored only some days after. This is one of
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to move the wheel back on the rail and pulled the train back to the depot. The power cables and two of the three point machines were replaced on 27 September, with repairs on the third rail expected to be completed on the same day. During maintenance, the engineers had to use mechanical jigs instead
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took approximately 90 minutes instead of the usual 21 minutes. Queues at bus stops serving the affected stations were as long as 100 metres (330 ft). Many commuters were also confused with the transport arrangements, such as the location of free bridging bus stops for closed stations. Some
529:(MOE) announced that students taking the PSLE on 26 September were granted the full allocated time to sit their paper as long as they turned up before the end of the exam. Free taxi services were offered to ferry students to their examination venues from affected stations, though according to 533:, the taxies were not used by the students. According to MOE, five students were late to the examination due to the disruption on 26 September, of which one student took the examination in another examination centre. All of them were given the full duration of the paper. 448:
Train services between Jurong East and Boon Lay, as well as between Queenstown and Buona Vista, partially resumed on 26 September with a shuttle service running at 10-minute intervals. Free regular bus services are offered between Queenstown and Boon Lay stations, while
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Teo, Brian; Chua, Charlene; Tan, Charlotte; Loi, Esther; Lee, Hannah Summer; Lee, Jiaying; Lee, Pei Jie; Pereira, Nikita; Lim, Yao Hui; Teoh, Shannon; GV, Xaoquín (27 September 2024).
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Another train was stalled near Clementi station, and SMRT staff guided the affected passengers from the stalled train onto the tracks and to Clementi station. The train operator
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The derailment caused "extensive damage" to the affected 1.6 kilometres (0.99 mi) stretch. The damages include 34 rail cracks, exposure of the
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by 27 September, this was ruled out in favour of minimizing delays in restoring full services with the new deadline set for 30 September.
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were deployed to manage the crowds at the affected stations. While the authorities initially hoped to restore partial services between
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Police officers and other staff managing the crowd for bus bridging services at a bus stop near Buona Vista station
556:"Faulty train caused 'extensive damage' to track between Clementi and Dover, leading to power trip and disruption" 1695: 1518: 734:"More than 300 engineers, technicians working to repair 'extensive' damage on East-West Line, says Chee Hong Tat" 1300: 1293: 462: 357:. Eyewitnesses said there were smoke emitting from the train as it arrived into Clementi station. To return to 321: 276: 194: 301:
train dislodged, causing the train to derail and damage the track and equipment along the stretch between the
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the longest train disruptions on the MRT network in Singapore's history, as well as the longest since 2017.
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34 rail breaks, 3 turning point machines, power cables, third rails, and rail fasteners
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to be dislodged from the third car of the six car train. The bogie damaged the
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Mujibah, Fatimah; Chelvan, Vanessa Paige; Khan, Fatmah (26 September 2024).
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Train car derailment, mechanical failures leading to extensive track damage
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stations. This resulted in the suspension of regular services between the
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Ong, Justin Guang-Xi; Ang, Hwee Min; Mohan, Matthew (27 September 2024).
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065/066, The stalled C151 train on the tracks towards Ulu Pandan Depot
1006:"Significant progress made in repair of damaged MRT rail tracks: LTA" 584:"Joint News Release by the Land Transport Authority (LTA) & SMRT" 436:, power cables, and rail fasteners. In fact, a point machine between 1228: 509:
The disruption caused significant increases in travel times, with
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Engineers on the EWL tracks between Clementi and Ulu Pandan Depot
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Accidents and incidents involving Mass Rapid Transit (Singapore)
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stations, affecting around more than 1.3 million commuters.
760:"Singapore's MRT train disruption to continue over weekend" 879:"East-West Line disruption: A timeline of what happened" 349:
am local time on 25 September 2024, a faulty eastbound
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reporting that a typical journey from Jurong East to
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A request that this article title be changed to
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Italicized entries are planned or under construction
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Lim, Vanessa; Ganesan, Natasha (26 September 2024).
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Restoration works are ongoing by engineers from the
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In response to the disruption, the 297:(EWL) were disrupted when an axle box of a 1772: 1607: 1572:Johor Bahru–Singapore Rapid Transit System 1540: 1490: 1284: 1160: 1146: 1138: 266: 65: 56: 445:in rectification and replacement works. 942: 940: 938: 936: 872: 870: 843: 841: 839: 813: 811: 541: 269: 1588:Kuala Lumpur–Singapore high-speed rail 1076:Salim, Shazalina (26 September 2024). 1035:Fatimah, Mujibah (27 September 2024). 727: 725: 698: 696: 611: 609: 607: 605: 578: 576: 549: 547: 545: 1030: 1028: 999: 997: 901: 899: 877:Lee, Chong Ming (26 September 2024). 381:(exposing its cables), power cables, 16:2024 disruption on the East–West line 7: 784: 782: 780: 732:Ng, Hong Siang (27 September 2024). 703:Cheng, Kenneth (26 September 2024). 642: 640: 638: 554:Ang, Hwee Min (26 September 2024). 392:first reported the incident at 9:52 373:dropped on the tracks, causing the 353:train was pulled out of service at 1132:2024 East–West MRT line disruption 1004:Choi, Esther (28 September 2024). 523:Primary School Leaving Examination 38:2024 East–West MRT line disruption 14: 1268:Public Transport Security Command 521:The incident occurred during the 1169: 1125: 1050:Lim, Kewei (26 September 2024). 906:Koh, Sarah (26 September 2024). 275: 25: 758:Iau, Jean (26 September 2024). 1102:Ang, Shermaine; Khan, Fatmah. 236:Kawasaki Heavy Industries C151 1: 97:approximately 9.25 a.m. (SST) 1927:2016 Pasir Ris rail accident 1922:2004 Nicoll Highway collapse 496:to the train before using a 1937:2017 Joo Koon rail accident 1932:2017 Bishan tunnel flooding 1917:1993 Clementi rail accident 1176:Rail transport in Singapore 408:Repair and mitigation works 222:Dislodged axle box of train 1984: 1862:Singapore Rail Test Centre 361:, it had to switchover at 114:1.6 km (0.99 mi) 1775: 1543: 1519:Jurong Bird Park Panorail 1493: 1287: 1182: 492:by attaching a temporary 265: 140:1.3241250°N 103.7602444°E 64: 764:South China Morning Post 322:Land Transport Authority 195:Land Transport Authority 1498:Changi Airport Skytrain 1371:Thomson–East Coast Line 425: 417: 145:1.3241250; 103.7602444 85:25 September 2024 655:(Interactive graphic) 527:Ministry of Education 423: 415: 1134:at Wikimedia Commons 1039:. The Straits Times. 330:Buona Vista stations 106:Clementi MRT station 87:; 3 days ago 1224:Fares and ticketing 623:. 25 September 2024 590:. 26 September 2024 461:. 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Near 250:Injured 201:Service 156:Country 90: ( 77:Details 1838:Tengah 1825:Mandai 1790:Changi 1780:Bishan 1769:Depots 1585:  1579:  1569:  1563:  1554:  1548:  1487:Others 1475:  1469:  1461:  1455:  1447:  1441:  1399:  1393:  1383:  1377:  1368:  1362:  1354:  1348:  1340:  1334:  1326:  1320:  1312:  1306:  1298:  1292:  1258:Safety 1251:STARiS 918:  505:Impact 473:, and 394:  347:  293:(MRT) 258:Damage 242:Deaths 232:Trains 1855:Other 1744:Other 1734:C810D 1728:C801B 1723:C801A 1696:CR151 1683:C851E 1668:C151C 1663:C151B 1658:C751C 1653:C830C 1643:C151A 1633:C751A 1628:C751B 1472:PGLRT 1458:SKLRT 1444:BPLRT 1229:CEPAS 307:Dover 219:Cause 191:Owner 1815:Tuas 1713:C801 1689:J151 1678:R151 1673:T251 1638:C830 1623:C651 1618:C151 1089:2024 1063:2024 1019:2024 988:2024 960:2024 927:2024 916:ISSN 890:2024 861:2024 830:2024 802:2024 771:2024 745:2024 716:2024 687:2024 661:2024 629:2024 596:2024 567:2024 481:and 467:SMRT 457:and 440:and 400:and 390:SMRT 324:and 313:and 305:and 166:Line 82:Date 1706:LRT 1611:MRT 1582:HSR 1566:RTS 1433:LRT 1396:CRL 1380:JRL 1365:TEL 1351:DTL 1337:CCL 1323:NEL 1309:EWL 1295:NSL 1280:MRT 1214:LRT 1204:MRT 883:CNA 795:CNA 738:CNA 680:CNA 621:CNA 588:LTA 560:CNA 463:LTA 108:to 41:is 1959:: 1106:. 1080:. 1054:. 1027:^ 1008:. 996:^ 977:. 951:. 935:^ 914:. 910:. 898:^ 881:. 869:^ 852:. 838:^ 821:. 810:^ 793:. 779:^ 762:. 736:. 724:^ 707:. 695:^ 678:. 651:. 637:^ 619:. 604:^ 586:. 575:^ 558:. 544:^ 469:, 404:. 1220:) 1216:( 1210:) 1206:( 1161:e 1154:t 1147:v 1112:. 1091:. 1065:. 1021:. 990:. 962:. 929:. 892:. 863:. 832:. 804:. 773:. 747:. 718:. 689:. 663:. 631:. 598:. 569:. 253:0 245:0 186:) 182:( 94:)

Index

2024 East–West MRT line disruption
under discussion

Clementi MRT station
Ulu Pandan Depot
1°19′26.85″N 103°45′36.88″E / 1.3241250°N 103.7602444°E / 1.3241250; 103.7602444
Singapore
East-West Line
SMRT Trains Ltd
SMRT Corporation
Land Transport Authority
East-West Line
Kawasaki Heavy Industries C151

Mass Rapid Transit
East–West line
Kawasaki C151
Clementi
Dover
Boon Lay
Queenstown
Land Transport Authority
SMRT Corporation
Buona Vista stations
Jurong East
Kawasaki C151
Clementi station
Ulu Pandan Depot
Queenstown station
Dover station

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