215:
25:
268:
35:
309:
252:
93:
65:
198:
72:
328:
50:
302:
170:
79:
173:(in storage systems), end-to-end latency (for complex data processing systems, especially pipelines), and correctness.
61:
343:
338:
295:
245:
139:
135:
157:
Though every system is different in the services provided, often common SLIs are used. Common SLIs include
115:
158:
333:
86:
238:
193:
Niall
Richard Murphy; Betsy Beyer; Jennifer Petoff; Chris Jones. "Service Level Terminology".
279:
222:
131:
42:
322:
127:
166:
24:
275:
162:
214:
267:
195:
Site
Reliability Engineering: How Google Runs Production Systems
18:
283:
226:
46:
303:
246:
8:
51:introducing citations to additional sources
310:
296:
253:
239:
138:(SLOs), which in turn form the basis of
41:Relevant discussion may be found on the
188:
186:
182:
134:to a customer. SLIs form the basis of
7:
264:
262:
211:
209:
282:. You can help Knowledge (XXG) by
225:. You can help Knowledge (XXG) by
14:
169:, and error rate; others include
266:
213:
142:(SLAs); an SLI can be called an
34:relies largely or entirely on a
23:
1:
221:This computing article is a
360:
261:
208:
16:Measure of service quality
62:"Service level indicator"
140:service level agreements
136:service level objectives
148:customer service metric
120:service level indicator
278:-related article is a
126:) is a measure of the
116:information technology
329:IT service management
47:improve this article
291:
290:
234:
233:
112:
111:
97:
351:
344:Management stubs
312:
305:
298:
270:
263:
255:
248:
241:
217:
210:
203:
202:
190:
132:service provider
107:
104:
98:
96:
55:
27:
19:
359:
358:
354:
353:
352:
350:
349:
348:
339:Computing stubs
319:
318:
317:
316:
260:
259:
207:
206:
192:
191:
184:
179:
108:
102:
99:
56:
54:
40:
28:
17:
12:
11:
5:
357:
355:
347:
346:
341:
336:
331:
321:
320:
315:
314:
307:
300:
292:
289:
288:
271:
258:
257:
250:
243:
235:
232:
231:
218:
205:
204:
181:
180:
178:
175:
152:service metric
130:provided by a
110:
109:
45:. Please help
31:
29:
22:
15:
13:
10:
9:
6:
4:
3:
2:
356:
345:
342:
340:
337:
335:
332:
330:
327:
326:
324:
313:
308:
306:
301:
299:
294:
293:
287:
285:
281:
277:
272:
269:
265:
256:
251:
249:
244:
242:
237:
236:
230:
228:
224:
219:
216:
212:
200:
196:
189:
187:
183:
176:
174:
172:
168:
164:
160:
155:
153:
149:
145:
141:
137:
133:
129:
128:service level
125:
121:
117:
106:
95:
92:
88:
85:
81:
78:
74:
71:
67:
64: –
63:
59:
58:Find sources:
52:
48:
44:
38:
37:
36:single source
32:This article
30:
26:
21:
20:
284:expanding it
273:
227:expanding it
220:
194:
167:availability
156:
151:
150:, or simply
147:
143:
123:
119:
113:
100:
90:
83:
76:
69:
57:
33:
334:Outsourcing
197:. pp.
323:Categories
276:management
177:References
171:durability
163:throughput
144:SLA metric
73:newspapers
103:July 2024
43:talk page
159:latency
87:scholar
146:(also
89:
82:
75:
68:
60:
274:This
199:37–40
94:JSTOR
80:books
280:stub
223:stub
118:, a
66:news
154:).
124:SLI
114:In
49:by
325::
185:^
165:,
161:,
311:e
304:t
297:v
286:.
254:e
247:t
240:v
229:.
201:.
122:(
105:)
101:(
91:·
84:·
77:·
70:·
53:.
39:.
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.