389:, being engaged, pitched the plane downwards to return to 37,000 feet (11,278 m). There was also an uncommanded increase in airspeed, which the pilots extended the speed brakes to counteract for. At 07:49:32 UTC, one of the pilots called out that the fasten seatbelt signs had been turned on. At 07:49:40 UTC the aircraft experienced a drop in vertical acceleration from +1.35G to -1.5G within 0.6 seconds, which likely caused unrestrained passengers to become airborne. At 07:49:41 UTC the vertical acceleration changed from -1.5G to +1.5G in 4 seconds, which would have caused airborne occupants to fall.
328:. At least five medical personnel, four doctors and a nurse, were on board as passengers and tended to the injured despite sustaining injuries during the turbulence. Fifteen Britons, twelve Australians, nine Malaysians, five Filipinos, four New Zealanders, two Singaporeans, and a Hongkonger were also injured. The oldest person to receive treatment was an 83-year old. Most victims were treated for fractures including to the vertebrae and skull, as well as internal damage to the brain, spinal cord and other organs. Images show that the
29:
479:
218:
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cabin during poor weather conditions would continue. The airline offered compensation payments of $ 10,000 to victims with minor injuries and an "advance payment" of $ 25,000 for those seriously injured as well as further discussions to meet "their specific circumstances". It also offered a full fare refund and S$ 1,000 to all passengers on board to cover immediate expenses and arrangements for relatives to fly to
Bangkok where requested.
451:
465:
437:
317:. Cabin crew members were in the midst of serving breakfast when the turbulence became sufficiently severe for unsecured passengers and objects to become airborne inside the cabin. Some passengers said the "fasten seat belt" sign was turned on too late to prevent injuries. Tracking data showed that the aircraft was at an altitude of 37,000 feet (11,278 m) at the time of the encounter.
493:
425:
to
Shanghai as SQ830. A Singapore Airlines spokesperson stated that the aircraft also “met the safety requirements set by the aircraft manufacturer, passed stringent safety checks by SIA’s engineering and flight operations teams, and successfully completed a functional check flight before its return to service.”
405:
After the accident, Singapore
Airlines announced it would modify its cabin service routines. In addition to the suspension of hot beverage service when the seat belt sign was on, the meal service would also be suspended. The current policy of crew members securing all loose items and equipment in the
392:
Through this 4.6 second sequence, the aircraft was recorded as dropping from 37,362 feet (11,388 m) to 37,184 feet (11,334 m), a fall of 178 feet (54.3 m). The pilots manually controlled the aircraft for 21 seconds to stabilise the aircraft and re-engaged the autopilot at 07:50:05 UTC.
424:
The accident aircraft was subsequently cleared to continue flying, and returned to
Singapore on 26 May. It subsequently completed a functional flight check on on 23 July in preparation for a return to service. On 27 July, the aircraft returned to service and resumed operations, flying from Singapore
284:
engines and was delivered to
Singapore Airlines in February 2008. The aircraft was one of two Singapore Airlines Boeing 777-300ERs to be temporarily converted into freighters in 2020, as the airline had tapped into freight as an alternative revenue stream amid depressed passenger demand during the
1031:
1314:
385:, the aircraft experienced positive vertical forces fluctuating between 0.44G and 1.57G for about 19 seconds, with an uncommanded increase of aircraft altitude to 37,362 feet (11,388 m). The turbulence caused the plane to vibrate. The
2387:
1021:
549:
for each company that buys one of its airliners, which is applied as a suffix to the model number at the time the aircraft is built, hence "777-312ER" designates a 777-300ER built for
Singapore Airlines (customer code
2170:
1351:
1860:
1538:
413:
apologized for what happened on Flight SQ321 and expressed condolences while pledging full cooperation with the ongoing investigation. Condolences were also issued by
Singaporean Prime Minister
2163:
2362:
943:
1315:"Minister for Transport and Second Minister for Finance Chee Hong Tat s Media Soundbite on Transport Safety Investigation Bureau s Investigation in Singapore Airlines SQ321 Incident"
381:
Preliminary investigations released by TSIB on 29 May 2024 are based on preliminary analysis of the FDR and CVR. These revealed that the turbulence was first encountered at 07:49:21
1853:
378:
was also reported to be sending an accredited representative and four technical advisers to support the investigation process as the accident involved an
American-built aircraft.
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2156:
2382:
339:
Preliminary investigations suggested the flight experienced rapid vertical force changes and an altitude drop of around 177 ft (54 m) The flight was then diverted to
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were hanging after parts of the aircraft's interior were damaged. The accident was
Singapore Airlines' first fatal aviation accident since the crash of
393:
The aircraft returned to its selected altitude of 37,000 feet at 07:50:23 UTC. The uncommanded increase in airspeed and altitude was likely due to an
1914:
899:
1448:
691:
347:
at 15:45 local time. Singapore
Airlines dispatched a relief flight which carried 131 passengers and 12 crew members to Singapore the next morning.
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375:
600:
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2004:
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506:
368:
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1022:"Singapore Airlines turbulence: Four Kiwis required hospital treatment following flight SQ321, one remains in intensive care unit"
1870:
1571:
2329:
2305:
2124:
2104:
2034:
2014:
1984:
1193:
970:"Three Australians in intensive care in Thailand as more passengers relive extreme turbulence on Singapore Airlines flight"
324:
man travelling with his wife, who was hospitalised. The man was suffering from a heart condition and died from a suspected
2114:
1642:
1637:
1597:
918:"They went on a honeymoon to Europe. Then 60 seconds of hell in the air turned it into an experience they'll never forget"
546:
333:
257:
2024:
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A passenger died and 104 others were injured, with 20 of them in intensive care. The sole fatality was a 73-year-old
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1994:
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518:
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1761:
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1288:
1208:"Singapore Airlines relief flight arrives at Changi Airport after passengers, crew shaken by severe turbulence"
237:
1158:"SQ321 turbulence: 'Rapid' G-force changes, altitude drop likely caused injuries to unbelted passengers, crew"
2235:
2219:
2064:
1751:
329:
233:
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418:
1374:"No meal service when seat belt sign on: Singapore Airlines adjusts turbulence measures in wake of SQ321"
917:
1974:
484:
306:
281:
273:
132:
1344:"Transport Safety Investigation Bureau Preliminary Investigation Findings of Incident Involving SQ321"
816:"British man dies and several passengers are injured when turbulence hits a Singapore Airlines flight"
2270:
1954:
692:"Singapore Airlines flight: British man dead and 30 injured after severe turbulence – as it happened"
340:
253:
2200:
2094:
1723:
261:
1838:
1535:"Singapore Airlines plane hit by severe turbulence in May back in service with flight to Shanghai"
1107:"Head injuries and bleeding ears: Passengers recount chaos on turbulent Singapore Airlines flight"
1815:
1708:
1627:
1587:
226:
101:
75:
2148:
1080:"Singapore Airlines tightens cabin safety measures after turbulence killed one, injured dozens"
900:"Most of passengers from battered Singapore Airlines jetliner arrive in Singapore from Bangkok"
753:"One dead, dozens injured after Singapore Airlines flight from London hit by severe turbulence"
1612:
1508:
760:
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28:
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1235:"SQ321 incident: S'porean previously in ICU among passengers discharged from Thai hospital"
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360:
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310:
217:
1501:"SIA plane hit by turbulence in May makes test flight ahead of planned return to service"
870:"'Sheer terror': Passengers describe turbulence-hit flight that put 20 in intensive care"
256:. The accident was Singapore Airlines' first fatal aviation accident since the crash of
1793:
1687:
442:
394:
321:
160:
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277:
996:"5 Filipinos, including child, on turbulence-hit flight remain in hospital: embassy"
397:. No further severe turbulence was encountered for the remaining flight to Bangkok.
1703:
696:
662:
579:
325:
944:"Turbulence horror: newlywed doctors on SQ321 describe treating fellow passengers"
1398:
1183:
1132:"Elderly British man dies after severe turbulence hits Singapore Airlines flight"
1053:
848:
726:
432:
298:
241:
63:
1512:
1449:"Aircraft hit by severe turbulence returns to Singapore, local media reports"
764:
1682:
1424:"Singapore President Says 'Hope And Pray' Injured Flight Passengers Recover"
386:
727:"British man, 73, dies during severe turbulence on London-Singapore flight"
248:, resulting in 1 death and 104 injuries. The aircraft subsequently made an
786:"Singapore Airlines: Passengers describe chaos of fatal turbulence flight"
1188:
542:
1264:"Singapore's transport investigators in Bangkok to probe SQ321 incident"
1783:
1766:
1182:
Guinto, Joel; Fraser, Simon; Khalil, Hafsa; Tan, Yvette (22 May 2024).
314:
245:
313:
in Myanmar, around 360 nautical miles (667 km; 414 mi) from
1556:
336:
in 2000 and the first fatal accident involving the Boeing 777-300ER.
149:
260:
in 2000 and the first fatal accident involving the Boeing 777 since
1744:
232:
operating as Flight 321, flying a scheduled passenger flight from
216:
1184:"Singapore Airlines: One dead, several hurt in severe turbulence"
1475:"Aircraft that operated SQ321 returns to Singapore from Bangkok"
2388:
Aviation accidents and incidents caused by clear air turbulence
2152:
1842:
1560:
33:
9V-SWM, the aircraft involved in the accident, pictured in 2021
280:
34578 and line number 701. The aircraft was equipped with two
849:"Singapore Airlines apologises for deadly 'traumatic' flight"
751:
Rakshika, Vihanya; Hamzah, Aqil; Yufeng, Kok (21 May 2024).
363:(CVR) were subsequently obtained by investigators from the
725:
Amos, Owen; Moloney, Marita; Cursino, Malu (21 May 2024).
272:
The aircraft involved was a 16-year-old Boeing 777-312ER,
659:"SIA converts two 777-300ERs into temporary freighters"
371:, who arrived in Bangkok on the night of the accident.
1399:"Singapore Airlines turbulence victims offered payout"
1054:"Toddler among 40 in hospital after turbulence flight"
240:
carrying 229 occupants on board, encountered severe
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87:
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576:"Severe turbulence leaves one dead aboard SIA 777"
2363:Accidents and incidents involving the Boeing 777
1257:
1255:
690:Gecsoyler, Sammy; Lowe, Yohannes (21 May 2024).
601:"Singapore Aircraft Register as at 30 June 2020"
809:
807:
626:
624:
1338:
1336:
409:On 22 May 2024, the CEO of Singapore Airlines
2164:
1854:
1572:
8:
2368:Aviation accidents and incidents in Thailand
2179:Aviation accidents and incidents in Thailand
814:Ekvitthayavechnukul, Chalida (21 May 2024).
633:"1 dead, dozens injured in SQ321 turbulence"
21:
2383:Aviation accidents and incidents in Myanmar
685:
683:
681:
679:
2373:Singapore Airlines accidents and incidents
2171:
2157:
2149:
1861:
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1839:
1623:
1579:
1565:
1557:
1289:"Singapore Airlines Flight SQ321 Incident"
27:
20:
842:
840:
838:
836:
2358:Aviation accidents and incidents in 2024
297:The Boeing 777-312ER encountered severe
2075:Saurya Airlines Bombardier CRJ200 crash
893:
891:
563:
531:
864:
862:
720:
718:
716:
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2279:Thai Airways International Flight 261
608:Civil Aviation Authority of Singapore
569:
567:
545:was a Boeing 777-300ER model; Boeing
537:
535:
365:Transport Safety Investigation Bureau
7:
376:National Transportation Safety Board
1915:Badakhshan Dassault Falcon 10 crash
16:2024 aviation accident over Myanmar
1826:Virgin Australia Regional Airlines
1348:Ministry of Transport of Singapore
1319:Ministry of Transport of Singapore
1293:Ministry of Transport of Singapore
1196:from the original on 15 June 2024.
369:Ministry of Transport of Singapore
14:
1541:from the original on 27 July 2024
507:China Eastern Airlines Flight 583
1965:Orbic Air Eurocopter EC130 crash
1935:Korochansky Ilyushin Il-76 crash
1871:Aviation accidents and incidents
1354:from the original on 30 May 2024
1034:from the original on 23 May 2024
898:Napat, Kongsawad (22 May 2024).
657:Chua, Alfred (7 November 2020).
491:
477:
463:
449:
435:
367:(TSIB), a department within the
2193:United Arab Airlines Flight 869
1895:Haneda Airport runway collision
2330:Thai Flying Service Flight 209
2306:One-Two-GO Airlines Flight 269
2105:Thai Flying Service Flight 209
1985:Safarilink Aviation Flight 053
1262:Christine, Tan (22 May 2024).
1233:Nian Tjoe, Lee (24 May 2024).
631:Petchenik, Ian (21 May 2024).
1:
2322:Singapore Airlines Flight 321
2045:Singapore Airlines Flight 321
22:Singapore Airlines Flight 321
2085:Gillette Pilatus PC-12 crash
2055:Chikangawa Dornier 228 crash
2005:Ivanovo Ilyushin Il-76 crash
1533:Yaohui, Lim (27 July 2024).
1499:Kok, Yufeng (23 July 2024).
1105:Tham, Ashley (21 May 2024).
574:Chua, Alfred (21 May 2024).
2353:May 2024 events in Thailand
2244:Vietnam Airlines Flight 831
2228:Garuda Indonesia Flight 206
1945:Lake Ranco helicopter crash
1925:Northwestern Air Flight 738
1905:Alaska Airlines Flight 1282
1618:Malaysia-Singapore Airlines
847:Tan, Yvette (23 May 2024).
2404:
2314:Bangkok Airways Flight 266
2263:Bangkok Airways Flight 125
513:United Airlines Flight 826
282:General Electric GE90-115B
278:manufacturer serial number
2134:
2125:Pasaquina Bell UH-1 crash
2035:Varzaqan helicopter crash
2015:Malakal Airport collision
1995:LATAM Airlines Flight 800
1886:
1810:Virgin Australia Holdings
519:LATAM Airlines Flight 800
26:
2115:Kamchatka Mil Mi-8 crash
1789:Singapore Airlines Cargo
1762:Singapore Flying College
1757:Singapore Airlines Cargo
1740:Budget Aviation Holdings
948:South China Morning Post
238:Singapore Changi Airport
2236:Thai Airways Flight 365
2220:Thai Airways Flight 231
2065:Gazpromavia Flight 9608
2025:Lumut mid-air collision
1752:SIA Engineering Company
1629:Incidents and accidents
234:London Heathrow Airport
1799:Tiger Airways Holdings
1027:The New Zealand Herald
419:Tharman Shanmugaratnam
361:cockpit voice recorder
305:on 21 May 2024 (14:19
222:
1975:Air Serbia Flight 324
1537:. The Straits Times.
547:assigns a unique code
485:United Kingdom portal
220:
66:, under investigation
47:21 May 2024
2271:Lauda Air Flight 004
1955:Hop-A-Jet Flight 823
357:flight data recorder
254:Suvarnabhumi Airport
2201:EgyptAir Flight 864
2137:2023 ◄
2095:Voepass Flight 2283
1777:Former subsidiaries
1724:Peter Seah Lim Huat
355:Data from both the
343:, where it made an
262:Emirates Flight 521
23:
2140:
1816:Tigerair Australia
1709:Cheong Choong Kong
1589:Singapore Airlines
637:Flightradar24 Blog
227:Singapore Airlines
225:On 21 May 2024, a
223:
102:Singapore Airlines
88:Aircraft type
76:Myaungmya District
2340:
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2146:
2145:
1836:
1835:
1673:Flights 23 and 24
1668:Flights 21 and 22
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1613:Malaysian Airways
1505:The Straits Times
1346:(Press release).
1268:The Straits Times
1239:The Straits Times
757:The Straits Times
345:emergency landing
287:COVID-19 pandemic
250:emergency landing
215:
214:
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2308:(September 2007)
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2289:(September 1999)
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2246:(September 1988)
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457:Singapore portal
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301:at around 07:49
276:as 9V-SWM, with
230:Boeing 777-312ER
152:, United Kingdom
146:Heathrow Airport
92:Boeing 777-312ER
54:
52:
31:
24:
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2378:2024 in Myanmar
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2287:Qantas Flight 1
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2281:(December 1998)
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2265:(November 1990)
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2203:(December 1976)
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1804:Virgin Atlantic
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1719:Goh Choon Phong
1714:Chew Choon Seng
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1608:Malayan Airways
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1350:. 29 May 2024.
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1030:. 23 May 2024.
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499:Aviation portal
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471:Thailand portal
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411:Goh Choon Phong
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311:Irrawaddy Basin
295:
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116:ICAO flight No.
108:IATA flight No.
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142:Flight origin
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127:SINGAPORE 321
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2230:(March 1981)
2222:(April 1980)
2044:
1733:Subsidiaries
1704:J. Y. Pillay
1647:
1543:. Retrieved
1528:
1516:. Retrieved
1504:
1494:
1482:. Retrieved
1478:
1469:
1457:. Retrieved
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1431:. Retrieved
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1323:. Retrieved
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1297:. Retrieved
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1271:. Retrieved
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1216:. Retrieved
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1165:. Retrieved
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878:. Retrieved
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823:. Retrieved
819:
794:. Retrieved
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780:
768:. Retrieved
756:
746:
734:. Retrieved
730:
701:. Retrieved
697:The Guardian
695:
666:. Retrieved
663:FlightGlobal
652:
640:. Retrieved
636:
611:. Retrieved
595:
583:. Retrieved
580:FlightGlobal
423:
408:
404:
391:
380:
373:
354:
338:
330:oxygen masks
326:heart attack
319:
296:
271:
224:
133:Registration
18:
2195:(July 1962)
2185:Before 1980
309:) over the
163:, Singapore
157:Destination
2347:Categories
2324:(May 2024)
2298:Since 2000
2273:(May 1991)
1648:Flight 321
1643:Flight 006
1638:Flight 117
922:Yahoo News
558:References
359:(FDR) and
334:Flight 006
307:local time
299:turbulence
274:registered
258:Flight 006
242:turbulence
192:Fatalities
176:Passengers
64:turbulence
62:In-flight
51:2024-05-21
1683:KrisFlyer
1513:0585-3923
765:0585-3923
401:Aftermath
387:autopilot
264:in 2016.
221:Route map
208:Survivors
168:Occupants
124:Call sign
78:, Myanmar
1661:Services
1539:Archived
1428:Barron's
1352:Archived
1194:Archived
1189:BBC News
1032:Archived
790:Sky News
543:airliner
429:See also
293:Accident
268:Aircraft
200:Injuries
98:Operator
83:Aircraft
39:Accident
1875: (
1873:in 2024
1784:SilkAir
1767:Vistara
1599:History
1545:27 July
1518:24 July
1453:Rappler
1408:11 June
1084:AP News
1000:ABS-CBN
668:28 July
613:28 July
585:28 July
395:updraft
374:The US
341:Bangkok
322:British
315:Bangkok
246:Myanmar
59:Summary
49: (
2111:Aug 31
2101:Aug 22
2081:Jul 26
2071:Jul 24
2061:Jul 12
2051:Jun 10
2041:May 21
2031:May 19
2021:Apr 23
2011:Mar 31
2001:Mar 12
1991:Mar 11
1971:Feb 18
1931:Jan 24
1921:Jan 23
1911:Jan 20
1812:(20%)
1697:People
1511:
1484:26 May
1459:26 May
1433:23 May
1383:23 May
1358:30 May
1325:24 May
1299:24 May
1273:22 May
1244:24 May
1218:22 May
1167:30 May
1142:22 May
1116:22 May
1090:24 May
1064:23 May
1038:23 May
1006:22 May
980:23 May
954:1 June
928:1 June
880:22 May
825:21 May
796:22 May
770:21 May
763:
736:21 May
703:21 May
642:30 May
521:(2024)
515:(1997)
509:(1993)
150:London
137:9V-SWM
119:SIA321
2255:1990s
2212:1980s
2121:Sep 8
2091:Aug 9
1981:Mar 5
1961:Feb 9
1951:Feb 9
1941:Feb 6
1901:Jan 5
1891:Jan 2
1806:(49%)
1769:(49%)
1745:Scoot
1678:Fleet
604:(PDF)
526:Notes
244:over
111:SQ321
74:Over
1877:2024
1794:SATS
1547:2024
1520:2024
1509:ISSN
1486:2024
1461:2024
1435:2024
1410:2024
1385:2024
1360:2024
1327:2024
1301:2024
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1169:2024
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1040:2024
1008:2024
982:2024
956:2024
930:2024
882:2024
827:2024
798:2024
772:2024
761:ISSN
738:2024
705:2024
670:2024
644:2024
615:2024
587:2024
550:12).
541:The
184:Crew
71:Site
44:Date
1479:CNA
1403:BBC
1378:CNA
1212:CNA
1162:CNA
1136:CNA
1111:CNA
1058:BBC
974:ABC
853:BBC
731:BBC
383:UTC
303:UTC
236:to
211:228
203:104
179:211
171:229
2349::
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1376:.
1335:^
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53:)
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