632:
manage its wastewater treatment works; to accurately report information about the performance of these works; and to properly carry out its statutory duties as a sewerage undertaker, to make provision for effectually dealing with and treating wastewater. Ofwat found that
Southern Water's failure to operate its wastewater treatment works properly resulted in unpermitted and premature spills of wastewater from its treatment works, with wastewater being released into the environment before going through the required processes. Following the investigation, Southern Water agreed to pay customers approximately £123 million by 2024, partly a payment of price review underperformance penalties the company avoided paying in the period 2010 to 2017 and some of which is a payment to customers for the failures found in Ofwat's investigation. In response to Ofwat's findings, Southern Water announced that following its own internal review, which highlighted multiple failures between 2010 and 2017, it was 'profoundly sorry' and 'working very hard to understand past failings and implement the changes required' to ensure it meets the standards its customers deserve.
49:
641:
made 8,400 illegal discharges of raw sewage into coastal waters. It also allowed storm tanks to be kept full and turn septic, instead of putting their contents through the required treatment process. In one plant alone, 746m litres were released into
Southampton Water. Southern Water failed to report its illegal discharges to the regulator, but as the quality of shellfish on the Kent coast failed to meet quality standards due to the high levels of faecal contamination the Environment Agency began to investigate. The company was fined £90m for deliberately discharging billions of litres of raw sewage into the sea and the judge stated that the offences had been committed deliberately by Southern Water's directors.
1466:
283:
40:
612:
during the Queen's
Diamond Jubilee bank holiday weekend. The Environment Agency called the event âcatastrophicâ, with tampons, condoms and other debris costing more than £400,000 to clean up. The Environment Agency said that the discharge along a considerable length of coastline, resulted in a risk to public health and negative impact in an area heavily reliant on the tourism industry. A judge at
228:
640:
In 2020, Southern Water pleaded guilty to 51 offences related to polluting the water on the coasts of Kent and Sussex with untreated sewage between 1 January 2010 and 31 December 2015. It was described as "the worst case brought by the
Environment Agency in its history." Over the period, the company
611:
In
December 2016 Southern Water was fined a record £2,000,000 for flooding beaches in Kent with raw sewage. As a result of a series of failures at a wastewater pumping station, raw sewage flooded on to beaches, forcing Thanet district council to close the beaches to the public for nine days including
603:
after an
Environment Agency investigation found that untreated sewage was discharged into the Swalecliffe Brook, polluting a 1.2 km stretch of the watercourse and killing local wildlife. Although sewage directly polluted a 1.2 km stretch, the Swalecliffe Brook flows through the Thanet Coast
631:
Following a lengthy investigation, Ofwat concluded that
Southern Water deliberately misreported data about the performance of its wastewater treatment works. The investigation concluded that Southern Water had failed: to have adequate systems of planning, governance and internal controls in place to
561:
In 2007, Ofwat announced its intention to fine
Southern Water £20.3 million for 'deliberate misreporting' and failing to meet guaranteed standards of service to customers. The misreporting resulted in Southern Water being able to raise its prices by more than it should have done. Southern Water
341:
proposed a fine of £126 million as a result of
Southern Water's failures to operate its wastewater treatment works properly and deliberately misreporting its performance. Ofwat found that failings had resulted in unpermitted and premature spills of wastewater from treatment works, with wastewater
570:
Crawley
Magistrates' Court heard that the Environment Agency received calls from members of the public after dead fish were seen in the Sunnyside Stream in East Grinstead on 30 August 2009. The court also heard that a similar incident occurred along the same sewer line some 4 years earlier in
318:, and for the public water supply and distribution in approximately half of this area. Some areas within the Southern Water region are supplied by a number of smaller water supply companies. Southern Water supplies an area totalling 4,450 sq. km. and serves 2.26 million customers.
501:. Southern Water assets were considerably impacted during the period under Scottish Power. During this period, the bulk of in-house scientific laboratory services and assets were shut down, dismantled and sold off. In 2002, Scottish Power sold the company to First Aqua Limited.
571:
September 2005. Following an investigation, in June 2010 Southern Water was fined £3,000 after it admitted polluting 2 km of the Sussex stream with raw sewage, killing up to a hundred brown trout and devastating the fish population for the second time in five years.
527:
The company supplies drinking water to roughly 1.1 million properties through its 91 water treatment works and 13,870 kilometres of water mains. Wastewater is treated by the company's network of 365 wastewater treatment works and 39,594 kilometres of sewers.
1273:
476:
In 1989 the ten publicly owned water and sewerage authorities were privatised. This was achieved by transferring the water supply and sewerage assets, and the relevant staff, of the Southern Water Authority into the limited company
325:
and since 2007 has been owned by Greensands Holdings Limited, a consortium of investors representing infrastructure investment funds, pension funds and private equity. Currently the largest shareholders are
628:) announced its intentions to issue Southern Water with a financial penalty of £37.7 million reduced exceptionally to £3 million for significant breaches of its licence conditions and statutory duties.
616:
said that Southern Water's repeat offending was âwholly unacceptableâ. Following the investigation, Southern Water director Simon Oates apologised unreservedly for the failure of the wastewater plant.
1822:
519:
In July 2024, the water regulator Ofwat published its draft determination of water prices for Southern Water from 2025-2030. It determined the company could increase prices by 44% by 2030.
1493:
1129:
370:(SWA), taking the responsibility away from the local authorities. Nevertheless, the SWA maintained a regional management approach, retaining three separate regional headquarters:
1251:
562:
Chief Executive Les Dawson said: "Today's announcement draws a line under a shameful period in the company's history" and "we accept this fine - we have no arguments with it".
736:
1107:
921:
1001:
1402:
1177:
48:
1486:
950:
1786:
1274:"Southern Water fines should be reinvested for improvements to stop sewage getting into rivers and the sea to benefit Hastings, Bexhill and Rother"
1827:
1817:
1791:
1479:
346:
1347:
1609:
1429:
764:
922:"Final decisions on three Enterprise Act 2002 merger remedies concerning regulated water companies and Notice of Release of Undertakings"
504:
In October 2007, Greensands Investments Limited purchased Southern Water Capital Limited, the owners of Southern Water Services Limited.
1812:
584:
A leak of sewage from Southern Water's plant at Hurstpierpoint pumping station, West Sussex, lead to fines and costs of £7,200 in 2011.
1299:
485:, a one-off injection of public capital, the write off of significant government debt, and the provision of capital tax allowances.
1099:
818:
531:
Southern Water has also opened up some of their activities to the public. This includes the company running guided tours of the
1130:"Ofwat :: Regulating the Industry :: Enforcement :: Enforcement action :: Southern Water: customer service"
1502:
1056:
1133:
822:
331:
1764:
891:
708:
1759:
1225:
1077:
1639:
581:
The company was ordered to pay £10,000 in fines and costs after sewage seeped into a stream at Beltinge in Kent.
1743:
658:
367:
1673:
1528:
1683:
1614:
1604:
322:
1716:
686:
600:
543:
near Winchester is leased to the Twyford Waterworks Trust, who open it on selected days during the year.
613:
482:
587:
Southern Water was fined £50,000 in April 2011 for two offences relating to unscreened discharges into
865:
1644:
709:"Greensands Holdings Limited Annual Report and Financial Statements for the year ended 31 March 2018"
299:
1738:
1733:
1589:
1657:
1533:
540:
17:
604:
Site of Special Scientific Interest (SSSI) before it joins the north Kent coast to the east of
1594:
1355:
588:
575:
1634:
1624:
1619:
1558:
1548:
1103:
494:
481:
Privatisation was accompanied by the raising of capital by floating parent companies on the
434:
210:
1199:
1568:
599:
In November 2014 Southern Water were fined £500,000 and agreed to pay costs of £19,224 at
532:
508:
408:
260:
166:
1465:
282:
1699:
1678:
1584:
498:
363:
327:
255:
231:
161:
72:
1380:
793:
1806:
1599:
1523:
386:
307:
121:
1324:
1563:
1553:
1538:
737:"Notice of OFWAT's proposal to impose a penalty on Southern Water Services Limited"
430:
419:
The authority took over the assets and duties of the following water undertakings:
205:
39:
1155:
1030:
839:
342:
being released into the environment before going through the required processes.
1471:
403:
399:
374:
311:
126:
106:
1002:"Macquarie Asset Management agrees to acquire majority stake in Southern Water"
975:
605:
536:
378:
295:
62:
1403:"Southern Water in court for polluting coastlines with raw sewage - ITV News"
1359:
811:
1629:
382:
303:
185:
116:
976:"Southern Water: Bank buys majority stake in water firm after record fine"
395:
90:
1073:
574:
In 2011 Southern Water Ltd was fined £25,000 when sewage flooded into
391:
951:"Macquarie wades back into UK with majority stake in Southern Water"
854:
The Southern Water Authority Constitution Order 1973 (1973 No. 1361)
1459:
1300:"Southern Water fined for polluting the sea and a Kent watercourse"
271:
1769:
625:
338:
1348:"Southern Water fined record £2m for sewage leak on Kent beaches"
1200:"Southern Water fined £25,000 for Southampton Water sewage spill"
345:
In 2020, Southern Water pleaded guilty to 51 offences related to
1226:"Southern Water fined after Herne Bay homes flooded with sewage"
412:
315:
111:
1475:
1252:"Southern Water fined £7,200 for pollution after pump failure"
794:"Southern Water fined record £90m for discharging raw sewage"
892:"The Development of the Water Industry in England and Wales"
1178:"Southern Water fined for polluting river with raw sewage"
294:
is the private utility company responsible for the public
1031:"Water bill row: Firms say £19 a year rise is not enough"
539:, one of the largest reservoirs in England. The historic
429:
Kent River Authority (except the area draining into the
624:
In June 2019, the Water Services Regulation Authority (
920:
Competitions and Markets Authority (6 December 2017).
507:
In August 2021, Australian financial services company
1430:"Southern Water dumped raw sewage into sea for years"
765:"Southern Water dumped raw sewage into sea for years"
237: £0.809 billion (2016â17)
1823:
Former nationalised industries of the United Kingdom
1779:
1752:
1726:
1709:
1692:
1667:
1577:
1516:
1509:
864:Larry Elliott and Jill Treanor (22 November 2000).
591:, Hampshire, between November 2009 and April 2010.
266:
254:
244:
219:
198:
175:
154:
135:
97:
86:
78:
68:
58:
1057:"Annual Report & Financial Statements 2016-17"
844:. Vol. 45. House of Commons. 1985. p. 3.
982:. British Broadcasting Corporation. 9 August 2021
53:Tunbridge Wells South Wastewater Treatment Works
1487:
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729:
8:
32:
511:bought a majority stake in Southern Water.
1513:
1494:
1480:
1472:
1464:
493:In 1996 Southern Water was purchased in a
281:
47:
38:
31:
659:"Water Resources Management Plan 2015-40"
347:discharging untreated sewage into the sea
27:Water utility company in southern England
1787:Water privatisation in England and Wales
687:"Greensands ownership of Southern Water"
1346:Carrington, Damian (19 December 2016).
650:
458:Isle of Wight River and Water Authority
1792:Sewage discharge in the United Kingdom
1325:"Beach pollution water firm fined £2m"
788:
786:
321:Southern Water is regulated under the
1610:Cholderton and District Water Company
1025:
1023:
533:Victorian sewers of Brighton and Hove
7:
759:
757:
681:
679:
1770:Water Services Regulation Authority
1383:. Southernwater.co.uk. 1 April 2015
1254:. Utilityweek.co.uk. 23 August 2011
1156:"Southern Water facing £20.3m fine"
949:Ambrose, Jillian (10 August 2021).
330:(40%), UBS Asset Management (22%),
1110:from the original on 8 August 2022
1080:from the original on 8 August 2022
929:Competitions and Markets Authority
828:from the original on 26 July 2011.
334:(21%) and Whitehelm Capital (8%).
25:
866:"A whole world sold on sell-offs"
664:. Southern Water. 15 October 2014
366:resulted in the formation of the
18:Southern Water Authority Act 1982
1381:"Making amends to our customers"
1180:. Waterbriefing.org. 5 July 2010
819:Parliament of the United Kingdom
227:
226:
1428:Laville, Sandra (6 July 2021).
33:Southern Water Services Limited
1828:1973 establishments in England
1818:Companies based in West Sussex
1132:. Ofwat.gov.uk. Archived from
1:
1503:United Kingdom water industry
464:North West Sussex Water Board
1753:England and Wales regulators
479:Southern Water Services Ltd.
234:0.829 billion (2017â18)
1765:Drinking Water Inspectorate
449:Tunbridge Wells Corporation
332:Hermes Infrastructure Funds
1844:
1813:Water companies of England
1760:Consumer Council for Water
1100:"Pumping station, Twyford"
328:JP Morgan Asset Management
1640:South Staffordshire Water
423:Hampshire River Authority
46:
37:
1744:Manx Utilities Authority
368:Southern Water Authority
1684:Natural Resources Wales
1615:Essex and Suffolk Water
1605:Cambridge Water Company
446:Southampton Corporation
323:Water Industry Act 1991
191:0.730 Gl/day (recycled)
1717:Northern Ireland Water
1076:. Twyford Waterworks.
601:Canterbury Crown Court
452:Winchester Corporation
426:Sussex River Authority
349:, and was fined £90m.
144:Keith Lough (Chairman)
93:, West Sussex, England
1674:Dŵr Cymru Welsh Water
1529:Dŵr Cymru Welsh Water
614:Maidstone Crown Court
535:and public access to
483:London Stock Exchange
147:Lawrence Gosden (CEO)
1645:Youlgrave Waterworks
1074:"Twyford Waterworks"
455:Worthing Corporation
443:Hastings Corporation
440:Brighton Corporation
1206:. 30 September 2011
246:Number of employees
167:Recycled wastewater
34:
1727:Crown dependencies
1658:Environment Agency
1539:Severn Trent Water
1534:Northumbrian Water
1517:Water and sewerage
1327:. 19 December 2016
1158:. 14 November 2007
541:Twyford Waterworks
467:Thanet Water Board
461:Medway Water Board
1800:
1799:
1653:
1652:
1595:Bournemouth Water
1280:. 14 October 2022
1062:. Southern water.
901:. 27 January 2006
589:Langstone Harbour
576:Southampton water
515:Price Review 2024
289:
288:
177:Production output
16:(Redirected from
1835:
1710:Northern Ireland
1635:South East Water
1625:Portsmouth Water
1620:Hartlepool Water
1559:United Utilities
1549:South West Water
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1104:Historic England
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821:. 18 July 1973.
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812:"Water Act 1973"
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714:. Southern Water
713:
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689:. Southern Water
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495:hostile takeover
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1008:. 9 August 2021
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509:Macquarie Group
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310:, West Sussex,
298:collection and
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261:Macquarie Group
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188:/day (drinking)
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1739:Guernsey Water
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1679:Hafren Dyfrdwy
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1278:Sussex Express
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1232:. 6 March 2012
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1136:on 4 June 2015
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1037:. 11 July 2024
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800:. 9 July 2021.
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1734:Jersey Water
1719:(government)
1702:(government)
1590:Albion Water
1564:Wessex Water
1554:Thames Water
1543:
1437:. Retrieved
1434:the Guardian
1433:
1423:
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1352:The Guardian
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206:Water supply
87:Headquarters
59:Company type
29:
1686:(regulator)
1660:(regulator)
1387:15 February
1230:Kent Online
547:Performance
411:, covering
404:West Sussex
400:East Sussex
398:, covering
381:, covering
375:Otterbourne
312:East Sussex
127:West Sussex
107:East Sussex
99:Area served
1807:Categories
645:References
606:Whitstable
537:Bewl Water
523:Activities
435:Greenhithe
379:Winchester
296:wastewater
137:Key people
63:Subsidiary
1630:SES Water
1360:0261-3077
1006:Macquarie
595:2014-2016
566:2009-2011
557:2005-2007
489:Takeovers
383:Hampshire
304:Hampshire
300:treatment
117:Hampshire
1693:Scotland
1407:ITV News
1114:8 August
1108:Archived
1084:8 August
1078:Archived
1035:BBC News
980:BBC News
872:. London
823:Archived
798:BBC News
396:Brighton
385:and the
199:Services
155:Products
91:Worthing
69:Industry
1780:Related
1772:(OFWAT)
1510:England
1258:19 July
1184:19 July
1140:19 July
1041:11 July
876:9 March
742:. Ofwat
497:bid by
409:Chatham
358:Origins
353:History
267:Website
220:Revenue
79:Founded
1439:6 July
1413:6 July
1365:2 July
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1331:2 July
1309:2 July
1304:GOV.UK
1284:1 July
1236:1 July
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1162:2 July
1012:1 July
986:1 July
960:1 July
934:1 July
905:1 July
775:7 July
746:1 July
718:1 July
693:1 July
668:1 July
433:above
431:Thames
392:Falmer
306:, the
256:Parent
184:0.529
1668:Wales
1578:Water
1060:(PDF)
925:(PDF)
899:ofwat
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740:(PDF)
712:(PDF)
662:(PDF)
626:Ofwat
394:near
377:near
339:Ofwat
250:2,092
1441:2021
1415:2021
1389:2020
1367:2019
1356:ISSN
1333:2019
1311:2019
1286:2023
1260:2012
1238:2023
1212:2023
1186:2012
1164:2019
1142:2012
1116:2022
1086:2022
1043:2024
1014:2023
988:2023
962:2023
936:2019
907:2019
878:2013
777:2021
748:2019
720:2019
695:2019
670:2019
636:2021
620:2019
413:Kent
402:and
362:The
316:Kent
314:and
112:Kent
82:1989
1204:BBC
302:in
278:.uk
276:.co
272:www
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