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yuan ($ 23,500). According to Tmall.com, the price increase was intended to help weed out merchants that are too often a source of fakes, shoddy products and poor customer service. Stores that earn top ratings for service and quality from customers and high sales volumes are entitled to partial or full refunds.
271:
Tmall.com was registered on
October 17, 1997, with Alibaba Cloud Computing (Beijing) Co., Ltd. Tmall currently features more than 70,000 international and Chinese brands from more than 50,000 merchants and serves more than 180 million buyers. Tmall.com ranked number one among all Chinese B2C retail
251:
In
February 2014, Alibaba launched Tmall Global as a cross-border marketplace for foreign brands and merchants to sell directly to Chinese consumers. The cross-border model requires merchants no longer to have a legal entity in China nor hold stock in the country. Some of the biggest flagship stores
241:
In
October 2011, Tmall.com experienced two successive waves of online rioting since it significantly increased fees on online vendors. The service fees raised from 6,000 yuan ($ 940) to 60,000 yuan ($ 9,400) a year, and a compulsory fixed sum deposit gone from 10,000 yuan ($ 1,570) to up to 150,000
339:
Unlike online sales on marketplaces like Amazon, the operation of a TMall shop requires a specialized and dedicated cross-functional team. Such a team can either be employed by the merchant inhouse or, as in most cases, is managed through a certified Tmall
Partner Agency ("TP") which operates the
343:
Since 2017, TMall decided to provide merchants with a dedicated channel meant to support them with their new launches, called TMall Heybox. TMall Heybox offers vendors tremendous a large set of highly sophisticated digital marketing tools. Moreover, TMall HeyDrop raffle tool and TMall Heybox’s
233:
announced a major restructuring of Taobao through an internal email. It was reorganized into three separate companies. As a result, Tmall.com became an independent business under
Alibaba Group. The other two businesses that resulted from the reorganization are
238:(a C2C marketplace) and eTao (a shopping search engine). The move was said to be necessary for Taobao to "meet competitive threats that emerged in the past two years during which the Internet and e-commerce landscape has changed dramatically".
192:, as of February 2018. In the last few years, it has opened its features to brands, not only for online sales but also for developing brand awareness. According to Alexa Rank, it is the third most visited website globally in 2021.
225:
merchants. Meanwhile, it kicked off a US$ 30 million advertising campaign to raise brand awareness among consumers. It also announced an enhanced focus on product verticals and improvements in shopping experience.
335:
program. It has become a habit among
Chinese online shoppers to “chat” with the sellers or their customer service team through AliWangWang to inquire about products, engage in bargaining, etc. prior to purchase..
498:
260:
221:
In
November 2010, Taobao Mall launched an independent web domain, tmall.com, to differentiate listings by its merchants, who are either brand owners or authorized distributors, from Taobao's
1114:
510:
276:, its closest competitor. The site accounts for a 47.6% share of the B2C online retail market in China, followed by 16.2% of 360buy and 4.8% of Amazon.cn.
245:
On
January 11, 2012, TMall.com officially changed its Chinese name to Tiān Māo (天猫), the Chinese pronunciation of Tmall, which literally means “sky cat”.
440:
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websites for 2010 in terms of transaction volume, with a gross merchandise volume of RMB30 billion – about three times the amount facilitated by
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product trial tool can be very useful for enhancing brand awareness and collect shoppers’ feedback about their newly launched items.
609:
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283:, as of June 2021, Tmall.com was the 3rd most visited website in the world and the 1st most visited website in China.
685:
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184:. It is a platform for local Chinese and international businesses to sell brand-name goods to consumers in
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963:
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website. The key difference between Tmall and Taobao is Tmall is a B2C platform but Taobao is C2C.
215:
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484:
235:
200:
Tmall.com was first introduced by Taobao in April 2008 as Taobao Mall (simplified
Chinese:
968:
332:
528:
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953:
847:
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314:
958:
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758:"TMall Heybox app: Unwrapping the secret behind successful new product launches in China"
936:
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181:
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632:"Alibaba shopping sites appear to have de-listed Houston Rockets products in China"
481:"Taobao Sellers revolting against the service charge hike by causing havoc online"
928:
862:
857:
313:, buyers and sellers can communicate prior to the purchase through AliWangWang (
252:
on Tmall Global include Costco from the US and dm-drogerie markt from
Germany.
248:
Tmall occupied 51.3% Chinese B2C market online product sales share in Q1 2013.
1027:
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757:
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715:
980:
903:
898:
852:
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655:
263:, Tmall delisted any items related to the organization from its sites.
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585:"Tmall Global GMV up 1,000 percent Since February Launch - Alizila"
361:"tmall.com Competitive Analysis, Marketing Mix and Traffic - Alexa"
306:, is the preferred payment solution for transactions on Tmall.com.
1039:
1022:
1017:
908:
792:
796:
610:"Web2Asia launches dm-drogerie markt on Alibaba Tmall Global"
441:"Alibaba Group to Split Taobao Online Retail Unit Into Three"
681:"iResearch China Online Shopping Research Report 2010-2011""
309:
As on Taobao Marketplace, the C2C e-commerce platform under
92:
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572:
Online B2C Market Surpassed 30% of Total Online Shopping
340:
store on an ongoing basis on behalf of the shop owner.
1048:
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499:"China vendors 'riot' online over Taobao fee hike"
214:), a dedicated B2C platform within its consumer
656:"tmall.com - Tmall : 天猫tmall.com--理想生活上天猫"
547:"Tmall changes its name for better positioning"
808:
229:In June 2011, Alibaba Group Chairman and CEO
8:
30:
459:"Vendors rebel against Taobao Mall changes"
815:
801:
793:
29:
525:"Taobao Mall Adapts To Changing Shoppers"
1115:Internet properties established in 2008
352:
574:China Internet Watch, August 14, 2013
7:
1069:
172:, is a Chinese-language website for
176:(B2C) online retail, spun off from
531:. December 7, 2011. Archived from
509:. October 13, 2011. Archived from
465:. October 13, 2011. Archived from
25:
737:"What is a Tmall Partner ("TP")?"
415:"More on New Taobao 'Mall' Site""
1110:Online auction websites of China
1079:
1078:
1068:
36:
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210:
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147:
1:
1035:World Electronic Sports Games
630:Kharpal, Arjun (2019-10-08).
1120:2008 establishments in China
331:), its proprietary embedded
660:tmall.com.clearwebstats.com
204:; traditional Chinese:
117:; 16 years ago
1146:
686:iResearch Consulting Group
417:. China Real Time Report,
188:. It has over 500 million
27:Chinese e-commerce website
1064:
318:
35:
1012:South China Morning Post
390:"Tmall: An Introduction"
419:The Wall Street Journal
180:, operated in China by
551:People's Daily Online
261:tweet about Hong Kong
964:Amblin Entertainment
712:Alexa Internet, Inc.
535:on October 21, 2016.
513:on January 24, 2013.
507:Agence France-Presse
469:on October 14, 2011.
190:monthly active users
174:business-to-consumer
1130:E-commerce in China
974:DreamWorks Pictures
487:. October 13, 2011.
152:traditional Chinese
130:Current status
32:
553:. January 12, 2012
421:. November 2, 2010
302:platform owned by
259:general manager's
236:Taobao Marketplace
144:simplified Chinese
1092:
1091:
969:Amblin Television
333:instant messaging
211:Táobǎo Shāngchéng
137:
136:
60:Available in
16:(Redirected from
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1082:
1081:
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1056:Hupan University
954:Alibaba Pictures
848:J. Michael Evans
817:
810:
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794:
789:
786:
785:
783:Official website
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688:. April 27, 2011
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367:. Archived from
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959:Amblin Partners
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115:April 2008
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78:Created by
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714:Archived from
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447:June 16, 2011.
445:Bloomberg L.P.
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824:Alibaba Group
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718:on 2020-12-18
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463:xinhuanet.com
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371:on 2019-05-17
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365:www.alexa.com
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311:Alibaba Group
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304:Alibaba Group
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279:According to
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1001:Lazada Group
947:Subsidiaries
935:
923:
843:Daniel Zhang
788:(in Chinese)
762:. Retrieved
760:. 2021-07-02
752:
741:. Retrieved
739:. 2017-03-01
731:
720:. Retrieved
716:the original
702:
690:. Retrieved
674:
663:. Retrieved
659:
650:
639:. Retrieved
635:
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614:. Retrieved
612:. 2017-03-06
604:
593:. Retrieved
591:. 2014-12-29
588:
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555:. Retrieved
541:
533:the original
519:
511:the original
502:
493:
475:
467:the original
453:
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423:. Retrieved
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398:. Retrieved
396:. 2014-06-18
393:
384:
373:. Retrieved
369:the original
364:
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328:ālǐ wàngwàng
326:
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169:
168:), formerly
163:
139:
138:
46:Type of site
929:Tmall Genie
863:Joseph Tsai
858:Jonathan Lu
708:"tmall.com"
692:January 12,
557:January 13,
503:Google News
485:bonsoni.com
425:January 12,
170:Taobao Mall
18:Taobao Mall
1099:Categories
1028:UC Browser
894:AliExpress
764:2022-06-06
743:2017-03-08
722:2013-10-09
665:2019-12-24
641:2020-05-04
616:2017-03-08
595:2017-03-08
400:2020-11-06
394:Export Now
375:2021-11-18
348:References
216:e-commerce
104:Commercial
51:E-Commerce
873:Maggie Wu
868:Wang Jian
1084:Category
981:AutoNavi
904:AliMusic
899:AliGenie
882:Services
853:Peng Lei
287:Features
112:Launched
1074:Commons
986:Cainiao
838:Jack Ma
589:Alizila
529:Alizila
315:Chinese
298:-based
267:Metrics
231:Jack Ma
196:History
165:Tiānmāo
122:2008-04
120: (
82:Jack Ma
63:Chinese
1049:Others
1006:Shenma
991:Ele.me
919:Taobao
914:Alipay
831:People
325::
323:pinyin
317::
296:escrow
292:Alipay
274:360buy
255:After
178:Taobao
162::
160:pinyin
154::
146::
133:Active
95:.tmall
54:retail
1040:Youku
1023:UCWeb
1018:Tudou
924:Tmall
909:AliOS
294:, an
281:Alexa
140:Tmall
68:Owner
31:Tmall
694:2011
636:CNBC
559:2012
427:2011
319:阿里旺旺
206:淘寶商城
202:淘宝商城
97:.com
223:C2C
107:Yes
93:www
88:URL
1101::
710:.
684:.
658:.
634:.
587:.
549:.
527:.
505:.
501:.
483:.
461:.
443:.
392:.
363:.
321:;
158:;
156:天貓
150:;
148:天猫
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142:(
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20:)
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