143:
In March 2010 the TSA published a new framework of six national standards which would apply to all social landlords in
England. The standards were based on outcomes for tenants rather than processes. A new approach of "co-regulation" meant that landlords would work with tenants to regulate
139:
The TSA had more extensive powers than its predecessor, and emphasised its role as "a champion for tenants". Throughout 2009 it undertook a "National
Conversation" with residents and other interested parties on how it should exercise these powers.
100:
announced the
Government's decision and the name of the new regulator as "Office for Tenants and Social Landlords" on 15 October 2007. Its operating name was subsequently announced as the Tenant Services Authority.
144:
themselves. The TSA would end routine inspections of all providers. Where landlords were not meeting the standards, the TSA would hold discussions with them before using its powers of formal intervention.
656:
259:
473:
171:
In
September 2010, the HCA was also included on a list of organisations being considered for closure. However, Shapps announced in October that the TSA would be merged into the HCA.
506:
651:
666:
131:
The TSA's chief executive, Peter Marsh, was the former deputy chief executive of the
Housing Corporation. Most of the other directors were from outside the Corporation.
361:
661:
488:
580:
Part 1 amends the
Housing and Regeneration Act 2008 (regulation of social housing) so as to—(a) abolish the Office for Tenants and Social Landlords ("the Office")...
671:
164:
indicated his intention to close the TSA. Its responsibilities for governance and financial regulation of housing associations passed to the HCA, but the
Housing
646:
256:
201:
470:
641:
441:
602:
567:
302:
153:
503:
424:
85:, led the most comprehensive review of English housing regulation for 30 years. Reporting in June, the Cave Review recommended that a new
676:
405:
389:
373:
216:
332:
527:
681:
485:
593:"The Localism Act 2011 (Commencement No. 4 and Transitional, Transitory and Saving Provisions) Order 2012: Article 6"
105:
70:
626:
276:
174:
Legislative provisions for abolishing the TSA and the transferring of its functions were enacted as part of the
157:
198:
108:
to take over the investment powers of the
Housing Corporation. Both became operational on 1 December 2008.
104:
The TSA was established by section 81 of the
Housing and Regeneration Act 2008. The same Act created the
310:
82:
449:
90:
63:
51:
47:
199:
Framework document for the Office for
Tenants and Social Landlords (the Tenant Services Authority)
597:
562:
421:
179:
175:
86:
32:
592:
510:
492:
477:
428:
263:
205:
81:
In 2007, Professor Martin Cave, Director of the Centre for Management under Regulation at
557:
221:
120:
73:(HCA) took over responsibility for the regulation of social housing from 1 April 2012.
36:
340:
303:"Every Tenant Matters: A Review of Social housing Regulation by Professor Martin Cave"
635:
535:
97:
55:
161:
165:
89:
be set up, separating the regulation and investment responsibilities of the
280:
112:
40:
46:
On 1 December 2008 the TSA first took over the regulatory work of the
257:
TSA makes final preparations for new era of social housing regulation
54:
and responding to concerns. Its remit was then expanded to regulate
237:
116:
336:
306:
59:
168:
became the final point of appeal for tenants' complaints.
657:
Ministry of Housing, Communities and Local Government
96:
After consultation with the sector, Housing Minister
119:are held by the Scottish Housing Regulator and the
406:TSA team plucked from outside the corporation
8:
570:, 15 November 2011, 2011 c. 20 (s. 178)
362:Tenant Services Authority recruitment begins
333:"Next steps for new social housing watchdog"
652:Defunct public bodies of the United Kingdom
528:"Tenant Services Authority to be abolished"
667:Government agencies disestablished in 2012
390:For tenants by tenants, says new TSA chief
605:, 1 March 2012, SI 2012/628 (art. 6)
504:Document leak shows HCA is 'under review'
471:Shapps to scrap Tenant Services Authority
442:"TSA's corporate plan puts tenants first"
66:from April 2010, almost 1,800 providers.
374:New agencies will face 'huge challenges'
252:
250:
233:
231:
662:Government agencies established in 2010
191:
29:Office for Tenants and Social Landlords
448:. TSA. 26 January 2009. Archived from
672:Housing organisations based in London
7:
558:"Localism Act 2011: Section 178"
225:, 20 June 2008. Retrieved 2010-06-18
14:
647:2012 disestablishments in England
627:Tenant Services Authority website
534:. 14 October 2010. Archived from
339:. 15 October 2007. Archived from
178:. These provisions were formally
27:) was the operating name of the
642:2010 establishments in England
1:
217:The Tenant Services Authority
244:, chapter 1. September 2009.
106:Homes and Communities Agency
71:Homes and Communities Agency
277:"Tenant Services Authority"
266:, 24dash.com, 16 March 2010
35:of registered providers of
698:
677:Public housing in England
509:30 September 2010 at the
111:The equivalent powers in
69:The TSA closed after the
21:Tenant Services Authority
427:13 February 2010 at the
262:29 February 2012 at the
56:local authority housing
16:British regulatory body
242:Housing Finance Manual
135:Approach to regulation
682:Regulators of England
603:The National Archives
568:The National Archives
364:, AboutProperty.co.uk
154:2010 general election
83:University of Warwick
491:19 June 2010 at the
484:, 18 June 2010, and
476:23 June 2010 at the
204:19 July 2011 at the
64:housing cooperatives
52:housing associations
517:, 24 September 2010
91:Housing Corporation
48:Housing Corporation
598:legislation.gov.uk
563:legislation.gov.uk
538:on 9 December 2010
343:on 31 October 2007
219:, Quick Guide at
182:on 1 April 2012.
176:Localism Act 2011
160:housing minister
33:regulatory agency
689:
614:
613:
612:
610:
589:
583:
582:
577:
575:
554:
548:
547:
545:
543:
524:
518:
501:
495:
468:
462:
461:
459:
457:
438:
432:
419:
413:
403:
397:
387:
381:
371:
365:
359:
353:
352:
350:
348:
329:
323:
322:
320:
318:
309:. Archived from
299:
293:
292:
290:
288:
283:on 14 April 2012
279:. Archived from
273:
267:
254:
245:
235:
226:
214:
208:
196:
697:
696:
692:
691:
690:
688:
687:
686:
632:
631:
623:
618:
617:
608:
606:
591:
590:
586:
573:
571:
556:
555:
551:
541:
539:
526:
525:
521:
511:Wayback Machine
502:
498:
493:Wayback Machine
478:Wayback Machine
469:
465:
455:
453:
440:
439:
435:
429:Wayback Machine
420:
416:
404:
400:
388:
384:
372:
368:
360:
356:
346:
344:
331:
330:
326:
316:
314:
313:on 30 July 2012
301:
300:
296:
286:
284:
275:
274:
270:
264:Wayback Machine
255:
248:
236:
229:
215:
211:
206:Wayback Machine
197:
193:
188:
150:
137:
129:
79:
17:
12:
11:
5:
695:
693:
685:
684:
679:
674:
669:
664:
659:
654:
649:
644:
634:
633:
630:
629:
622:
621:External links
619:
616:
615:
584:
549:
519:
515:Inside Housing
496:
482:Inside Housing
463:
452:on 2 June 2011
433:
431:on TSA website
414:
410:Inside Housing
398:
394:Inside Housing
382:
378:Inside Housing
366:
354:
324:
294:
268:
246:
227:
222:Inside Housing
209:
190:
189:
187:
184:
149:
146:
136:
133:
128:
125:
121:Welsh Assembly
78:
75:
37:social housing
15:
13:
10:
9:
6:
4:
3:
2:
694:
683:
680:
678:
675:
673:
670:
668:
665:
663:
660:
658:
655:
653:
650:
648:
645:
643:
640:
639:
637:
628:
625:
624:
620:
604:
600:
599:
594:
588:
585:
581:
569:
565:
564:
559:
553:
550:
537:
533:
529:
523:
520:
516:
512:
508:
505:
500:
497:
494:
490:
487:
483:
479:
475:
472:
467:
464:
451:
447:
446:press release
443:
437:
434:
430:
426:
423:
418:
415:
411:
407:
402:
399:
396:, 4 July 2008
395:
391:
386:
383:
379:
375:
370:
367:
363:
358:
355:
342:
338:
334:
328:
325:
312:
308:
304:
298:
295:
282:
278:
272:
269:
265:
261:
258:
253:
251:
247:
243:
239:
234:
232:
228:
224:
223:
218:
213:
210:
207:
203:
200:
195:
192:
185:
183:
181:
177:
172:
169:
167:
163:
159:
155:
147:
145:
141:
134:
132:
126:
124:
122:
118:
114:
109:
107:
102:
99:
98:Yvette Cooper
94:
92:
88:
84:
76:
74:
72:
67:
65:
61:
57:
53:
50:, inspecting
49:
44:
42:
38:
34:
31:, the former
30:
26:
22:
607:, retrieved
596:
587:
579:
572:, retrieved
561:
552:
540:. Retrieved
536:the original
532:Press notice
531:
522:
514:
499:
481:
466:
454:. Retrieved
450:the original
445:
436:
417:
412:, 7 Nov 2008
409:
401:
393:
385:
380:, 1 Dec 2008
377:
369:
357:
345:. Retrieved
341:the original
327:
315:. Retrieved
311:the original
297:
285:. Retrieved
281:the original
271:
241:
220:
212:
194:
173:
170:
162:Grant Shapps
158:Conservative
151:
142:
138:
130:
123:Government.
110:
103:
95:
80:
68:
45:
28:
24:
20:
18:
456:14 December
347:14 December
317:14 December
636:Categories
186:References
152:After the
127:Management
77:Background
486:interview
180:commenced
166:Ombudsman
87:regulator
609:27 March
574:27 March
507:Archived
489:Archived
474:Archived
425:Archived
422:Our role
287:15 April
260:Archived
202:Archived
113:Scotland
542:24 June
148:Closure
41:England
156:, the
238:CIPFA
117:Wales
60:ALMOs
611:2024
576:2024
544:2011
458:2010
349:2010
337:DCLG
319:2010
289:2012
115:and
62:and
19:The
307:CLG
39:in
25:TSA
638::
601:,
595:,
578:,
566:,
560:,
530:.
513:,
480:,
444:.
408:.
392:,
376:,
335:.
305:.
249:^
240:,
230:^
93:.
58:,
43:.
546:.
460:.
351:.
321:.
291:.
23:(
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.