Knowledge (XXG)

User:Geo Swan/opinions/On apologies

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Some people think I am being a bit of a dick sometimes, think I am hounding someone, when they think it is obvious to everone that they made a mistake. I wouldn't insist on spelling out a person's mistake to shame them, or because I wanted them to make an apology. I will sometimes insist on spelling
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While I will apologize, if you insist, I too have a limited amount of effort to expend, just as I'd rather have my good faith collaborators forgo the effort of a full apology for me, so long as they worked collegially with me in future, I'd prefer to spend my effort on collegially working with you.
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My second choice, if you can't openly acknowledge you made a mistake, then I would prefer you stop participating in that topic. We are all supposed to do our best to assume good faith here. The way I see it the corollary of AGF is that we should all do our best to show we are worthy of that trust,
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Ideally, the community would have good mechanisms for dealing with problematic people. Trying to use these mechanisms is an option to abandoning tact and trying to go head-to-head, on your own. Unfortunately, IMO, our mechanisms are a work in progress, and it has taken a year or more for some of
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So, if you can't openly acknowledge your mistake, I would rather you stop participating in that topic, because one sometimes sees rogue participants, who argue for a position, are uncivil in doing so, only to go silent when the consensus goes against them -- because they are biding their time for
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His advice was that teams that worked on the premise that everyone was fallible, and everyone could benefit from early tactful feedback on their efforts, were much more productive. He advised team members to detach their egos from their work, to remember they too were fallible. He encouraged team
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I can remember the tremendous feeling of relief the first couple of times I had tried the get my point across, using ego-less questions, instead of head-to-head know-it-all-ism, simply out of tactfulness, only to have my correspondent's reply show how wrong I was to think I was smarter, more
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Asking questions of one's correspondents can acheive the same result as head to head, brash, ego-driven, list of all the reasons you think they are mistaken, with less damage to the project's atmosphere of civility and collegiality. But, more importantly for the person who is considering an
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out a mistake when my judgment, and that person's past history, suggest to me that they may be one of those individuals I described above who hasn't acknowledged their mistake because they won't abide by a consensus, and are just biding their time for another opportunity to try again.
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In summary, I will agree to have my good faith collaborators simply openly acknowledge mistakes, and forgo the possible humiliation of an apology, and I would appreciate my good faith collaborators accepting my open acknowledgment of my mistakes, without insisting on an apology.
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I added this epilog because I am considering linking to the epilog on talk pages when I ask what I intend to be civil, good faith questions; intended to enhance the project, but it occurs to me that, for various reasons, my correspondent might interpret them differently.
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fourteen plus years here I have encountered a number of individuals we have entrusted with administrator authority who interpret even the most civil questions about their exercise of authority as if they were personal attacks. I see this as a serious problem.
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experienced, or more well-informed than they were. It was a wonderful and unexpected pay-off from trying to be tactful that it saved me from the large embarrassment of having my know-it-all attitude being exposed as hollow for all the world to see.
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What if you insist on an apology, but I think you were offended by a good faith comment you interpreted as a lapse from civility -- but wasn't? I can give limited apologies in this kind of situation as well as the next guy or gal.
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Because being forced to apologize is often followed by biding time to the moment when the tables can be turned, I'd rather skip the forced apology, and skip the table turning, and have both of us do our best to work in a collegial
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Unfortunately, both in real life, and here on the wikipedia, one encounters individuals who react to any question, or any advice, as if it were a personal attack, no matter how tactfully it is phrased. I am afraid that in my
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If I asked you questions, and you think I owe you an apology for those questions, please (re-)read this whole essay. As I explain above I consider the open acknowledgment of error more important than actual apologies.
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Of course, if you think you can (1) openly acknowledge a mistake; (2) and apologize, and (3) work with me in a collegial manner afterwards, go ahead. I'll try to be as gracious as possible in accepting your apology.
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Be tactful in how you challenge people's contributions or opinions. If you were initially tactful in your challenge, then, if it turns out you were dead-wrong, you probably won't have anyone feel you owe an apology.
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I am committed to openly acknowledging my own mistakes, even when doing so is unpleasant. If you think I made a mistake, please tell me where and when, in a civil, specific manner. If I agree, I'll own up.
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Neither the disappointment of the recipient of the apology, or the apologizer's biding their time to the moment when they can get revenge, is good for a project that aims for a civil, collegial atmosphere.
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I am old enough that I have had lots of opportunities to watch what happens after someone who sucks at apologizing, and who may have tried their best to avoid apologizing, feels forced to apologize anyhow.
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I consider the open acknowledgment of error important. It too can be unpleasant. It can be much more unpleasant in an ego-driven argument, than in a collegial, ego-less dialogue. But it is important.
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Sometimes tact will fail on you. There are some people who, due to enormous egos, or basic dimwittedness, discount anything expressed in a tactful manner. With them you may have to forgo tactfulness.
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When I was back at University one of my pals had a note she would put on her office door, when she was so busy she wanted people to really understand she didn't want to be disturbed. Rather than say
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of that assumption of good faith. Openly acknowledging when we realize we are mistaken is an aid to our fellow team members, because it shows we really are worthy of the assumption of good faith.
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ego-driven, hierarchical, know-it-all list of reasons why the other guy or gal isn't as smart, or experienced, or well-informed as you are -- there are going to be times when we are mistaken.
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They often resent being forced to apologize so much that they harbour dark thoughts, and fantasize about the moment when the tables will be turned, and they can get their revenge.
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Sincere full apologies are a trememdous effort -- I'd rather you were able to channel that effort into good work on the project, and I am sure you would feel better about it too;
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Long answer. I would rather have a simple acknowledgment that you realized you made a mistake, that stops short of an apology, than an apology for several reasons:
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members to seek feedback from other team members over their work early, counting on the other team members to give that feedback in a tactful, constructive manner.
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Long answer: I'll apologize, if I am honestly convinced I made a mistake, or lapsed from civility, I will both apologize, and openly acknowledge the mistake.
151:, and remember to assume these questions or advice was intended to be tactful, even if it rubbed us the wrong way. Because none of us are infallible. 147:
Ideally, none of us would be offended by tactfully intended questions about our efforts, or tactfully intended advice. Ideally, we'd remember to
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Will I demand apologies from others, when I think they have realized: (1) they were mistaken; and (2) they crossed the boundary into incivility?
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It contains the advice or opinions of one or more Knowledge (XXG) contributors. This page is not an encyclopedia article, nor is it one of
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Short answer. Don't. I would rather have a simple acknowledgment that you realized you made a mistake, that stops short of an apology.
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People don't like apologizing. Almost everyone sucks at it. Some people may take extreme measures to avoid apologizing.
238:"Comment Xyz rubbed you the wrong way? Gee, I didn't expect that. I'll avoid that kind of comment in future." 137: 96:
Will I offer an apology when I realize I was mistaken, or I lapsed and crossed the boundary into incivility?
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But really, do you want this kind of apology? In an egoless world, wouldn't you prefer something like:
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Generally their forced apology doesn't satisfy the offended party, because it doesn't seem sincere;
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I am drafting this essay to express my general preference around apologies.
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If you think you want an apology, as well, say so, and I will consider it.
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Please, if you are someone who has been told tact fails on you, read
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Back in the 1970s Computer Scientist Gerald Weinberg wrote about the
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Forced apologies that seem to lack sincerity aren't satisfying;
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People don't like apologizing and almost everyone sucks at it
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another opportunity to advance their non-consensual agenda.
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our worst fire-ships of discord to be permanently blocked.
279: 164:What if you are considering apologizing to me? 8: 212:What if you think I should apologize to you? 252:Tricks to avoid the necessity of an apology 52:Knowledge (XXG)'s policies or guidelines 282:There is no tactful way to say fuck off 243:The open acknowledgment of error, redux 7: 56:thoroughly vetted by the community 28: 346:Category:User essays on civility 199:The open acknowledgment of error 129:Gerald Weinberg's advice on the 33: 330:) 21:04, 9 January 2010 (UTC) 216:Short answer: I'll apologize. 1: 268: 376: 149:assume good faith (WP:AGF) 131:"egoless programming team" 63: 269:Tact doesn't always work 138:egoless programming team 285: 54:, as it has not been 340:Non-apology apology 228:Limited apologies 82: 81: 367: 275:"do not disturb" 37: 36: 30: 375: 374: 370: 369: 368: 366: 365: 364: 350: 349: 336: 305: 297:Don't be a dick 271: 254: 245: 230: 222: 214: 201: 166: 134: 107: 87: 85:On apologies... 78: 77: 68: 60: 59: 48: 34: 26: 25: 24: 12: 11: 5: 373: 371: 363: 362: 352: 351: 343: 342: 335: 332: 304: 301: 270: 267: 253: 250: 244: 241: 229: 226: 221: 220:Full apologies 218: 213: 210: 200: 197: 184: 183: 179: 176: 165: 162: 133: 127: 122: 121: 118: 106: 103: 98: 97: 94: 86: 83: 80: 79: 76: 75: 69: 64: 61: 49: 40: 38: 27: 15: 14: 13: 10: 9: 6: 4: 3: 2: 372: 361: 358: 357: 355: 348: 347: 341: 338: 337: 333: 331: 329: 325: 320: 316: 313: 309: 302: 300: 298: 293: 289: 284: 283: 278: 276: 266: 262: 258: 251: 249: 242: 240: 239: 234: 227: 225: 219: 217: 211: 209: 205: 198: 196: 192: 188: 180: 177: 174: 173: 172: 169: 163: 161: 158: 152: 150: 145: 141: 139: 132: 126: 119: 116: 115: 114: 110: 102: 95: 92: 91: 90: 84: 74: 71: 70: 67: 62: 57: 53: 47: 45: 39: 32: 31: 23: 19: 18:User:Geo Swan 344: 321: 317: 314: 310: 306: 294: 290: 286: 281: 280: 274: 272: 263: 259: 255: 246: 237: 235: 231: 223: 215: 206: 202: 193: 189: 185: 170: 167: 156: 153: 146: 142: 135: 130: 123: 111: 108: 99: 88: 41: 360:User essays 277:, it said: 42:This is an 322:Cheers! 354:Category 334:See also 324:Geo Swan 73:civility 66:Shortcut 22:opinions 20:‎ | 182:manner. 303:Epilog 44:essay 16:< 328:talk 157:nine 356:: 299:. 326:( 46:.

Index

User:Geo Swan
opinions
essay
Knowledge (XXG)'s policies or guidelines
thoroughly vetted by the community
Shortcut
civility
egoless programming team
assume good faith (WP:AGF)
Don't be a dick
Geo Swan
talk
Non-apology apology
Category:User essays on civility
Category
User essays

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