158:: If parties reach an impasse, the mediator may present a Mediator's Proposal for settlement. The usual practice is for the mediator to present this proposal to the parties at the same time, and then require that they separately advise the mediator within a specified time of whether or not they will accept the proposal. If all parties accept it, the case is deemed settled on those terms. If less than all the parties accept the proposal, the mediator simply advises that the Proposal was not unanimously accepted, without disclosing whether any party accepted it. I don't know why, but it psychologically creates an incentive to say "yes," if nothing else just to see what the other side said.
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IRL, mediators consider it essential that the parties meet face to face and mediate and a "neutral" site, e.g., the mediator's office. People are much more likely to become entrenched when they are not actually there, but rather in their home/office just saying "no" to whatever solution the mediator
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There is a general misunderstanding of what mediation's for on
Knowledge, in my opinion. Many folks think that the mediator is a judge, who has the power to decide and implement the "winning party's" viewpoint. It doesn't quite work that way. The mediator has zero authority to do anything, and is
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On
Knowledge, sometimes the subject matter (e.g., religion, politics, creationism) is something that is not quite suitable for mediation. Debates over these things have been raging for decades, centuries, or even thousands of years. If a mediator actually resolves a bona fide dispute over these
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On
Knowledge, the mediation process is often invoked due to one person's failure to follow Knowledge's established guidelines and procedures. Sometimes one can talk some sense into the individual, and it turns out to be just a misunderstanding. Other times the person just disagrees with the
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In real life, a weak mediator will doom the process. A mediator generaly must be assertive and creative with both parties to reach a resolution. That doesn't mean he or she yells at them or twists their arm, but does an effective job of expressing the strengths and weaknesses of their
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proposes. You can't get around that on
Knowledge. But Knowledge disputes don't have anywhere near the high stakes of IRL mediation. Knowledge disputes generally involve differences of opinion on editing content, styles, etc. IRL disputes generally involve money - lots of money.
194:- Avoid taking sides. (Believe it or not, I find this more difficult on Knowledge, because some of the mediations I've done involve one side just being unreasonable, and trying to talk the unreasonable one down from the tree can perhaps come across as ganging up on him or her.)
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You left a message on my talk page asking about my willingness to talk to you about mediation. If you are still interested, I would be happy to answer any questions that might help your research. I can be reached here (on Wiki) or via email from my
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I wondered if you were still willing to help with some research. I've a few questions about the
Knowledge mediaiton process that you might be able to answer. If you'd still like to take part, please let me know.
191:- Never giving up on the mediation, coming up with creative solutions, and ones that are "win-win" for both sides. (Somewhat enabled, as Knowledge mediations give one lots of time to think of creative solutions.)
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On
Knowledge, the civility of the parties (i.e., lack thereof) make it difficult to mediate. Generally there's a lot of name calling and accusations. If you can calm them down, then things go a lot smoother.
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3) You mention that a weak mediator might 'doom the process'. IRL, how does a mediator come across as 'strong' (or at least 'not weak') and how might this be limited/enabled by the
Knowledge environment?
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Sure; I'm heading to bed at the moment, as it's 12:40AM and I have to be in a meeting at 9AM, but if you'd like to post some questions here or email me, I'd be happy to arrange everything.
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Excellent. I've just two questions for you (answer as little or as much as you like), and then, depending on you response, I might have a couple of follow-up ones for you.
182:- Checking their own ego/emotions, not letting the emotions of the parties derail things. (Much easier to do this online than when folks are screaming at you in person!)
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if you'd like. You may wish to note that while I've done mediation on a number of cases, most of my experience was administrative work rather than direct mediation.
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2) Conversely, are there techniques/approaches that you are more comfortable using in one of the environments than the other? and again, why do you think this is?
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staff meeting, so I'm not getting lots of time to edit) and I will post them to you as soon as I can. Would you prefer answers here, or by email?
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1) Are there any particular techniques or approaches that you find work well in both real life and wikipedia? If so, why do you think this is?
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I'd be happy to chat with you a bit. Questions? There is a limit to the time I can spend on this but am happy to help. Reply here. --
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Yes, as an attorney I've participated in a lot of mediations, probably about more than 75 over the past 8 years.
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Just a transparency note here to say that I'm working on answers to these (I'm currently in
California at a
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3) Do you have any other experience of mediation/dispute resolution (if so, what is it and for how long)?
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That's all I can think of right now. Might add a few more a little later. Hope this helps! Cheers
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188:- Be assertive. (Depends - some people are more assertive in print, others in real life.)
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No problem, and please don't hesitate to contact me if you have any questions. Thanks!
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Both on
Knowledge and IRL - being a good listener, assertive, friendly, and creative.
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1) What factors do you find makes a dispute particularly difficult to mediate?
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Strong mediator characteristics (and whether
Knowledge limits or enables them):
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185:- Emphasis on the objectives the parties hope to accomplish. (Neither.)
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2) Were you given any specific training to be a mediator for Knowledge?
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Ease of communication, ease of finding someone to mediate the dispute.
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Same here, Matt. Reply on my talk page if you don't mind. Thanks --
179:- Not afraid to tell parties they are being unrealistic. (Neither.)
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3) What difficulties are posed by mediating through technology?
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1) What do you think makes a dispute suitable for mediation?
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Let me know if you have any follow-up. Hope this helps!
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2) What makes a good mediator - e.g skills, attitude?
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just a neutral third-party to help reach a compromise.
53:1) How long have you been mediating for Knowledge?
147:Differences/similarities between the environments:
126:4) In what way does technology help you mediate?
92:things, he or she deserves a Nobel Peace Prize.
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382:I got the same message. Please feel free to
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364:. I work M-F 9-5 (GMT -5 hrs).
291:2) What makes a good mediator?
98:just does things their own way
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377:14:57, 12 February 2007 (UTC)
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35:05:01, 18 January 2007 (UTC)
26:17:15, 17 January 2007 (UTC)
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166:Can't really think of any.
96:established guideline and
423:15:45, 26 July 2007 (UTC)
405:22:27, 24 July 2007 (UTC)
40:BrownHornet21's Response
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417:if you want to talk. —
156:Mediator's Proposal
57:Since June of 2006.
355:Mediation Research
232:Help with research
415:Drop me an e-mail
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296:Many thanks
50:Background
47:Here goes:
214:Flcelloguy
104:positions.
154:Yes, the
144:Hi Matt,
44:Hi Matt,
17:Mediation
384:email me
362:userpage
320:Hi Matt:
77:General
389:~Kylu (
23:Nick Y.
334:Essjay
309:MattB2
262:Essjay
249:MattB2
370:Bobby
327:Wikia
221:note?
65:None.
342:Talk
305:Matt
270:Talk
246:Matt
421:/
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219:A
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