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carried a story on reports of packages from Yodel being lost or not delivered on time for
Christmas. Yodel said that there had been a great increase in December deliveries over the previous two years and that Yodel had delivered over twenty million packages that month, with 999 out of 1000 being
217:
consumer programme broadcast a segment highly critical of Yodel. In
January 2014, Yodel was voted as the worst delivery service in the United Kingdom for the second consecutive year. BBC Watchdog says that it continued to regularly receive reports of bad service after the re branding to Yodel.
282:
and Yodel. This service is available through almost 6,000 of the PayPoint retail network in the UK and allows customers to collect and send packages at their local convenience store. In April 2020, PayPoint announced an agreement with Yodel to take full ownership of 'Collect+.
194:, until it demerged in June 2008. It was formed by the merger of Business Express and Reality, the former Littlewoods and Shop Direct delivery companies respectively. Yodel has distribution hubs in Hertfordshire and the West Midlands, and over 45 delivery depots across the UK.
225:, of 9,000 people, with 78% of customers rating their experience negatively. Despite this, Yodel continues to be the delivery company of choice for many major retailers in the United Kingdom, largely due to the company's low prices.
252:
In
February 2024, Yodel was saved from collapse by being taken over by YDLGP, a new company supported by Solano Partners and rival logistics firm Shift. The consortium had been talking to Yodel since mid 2023.
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242:. The programme sent an undercover reporter to work at Yodel’s Shaw depot as a sorter. The investigation highlighted how parcels had been thrown onto conveyor belts and even thrown between staff members.
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The company apologised in
November 2015, after one of the firm's couriers had left a parcel on the roof of a customer's home. In February 2016, Yodel was featured in a
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In June 2023, in order to reduce the environmental impact of its delivery operations, Yodel invested £14.5m on its fleet, consisting of 45 new
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UK and thereafter, rebranded itself as Yodel in May 2010. Previously privately owned by the billionaire
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national distribution hub. Following a consultation period, the site officially closed in July 2024.
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652:"Delivery firm apologises after courier throws parcel on roof when no answer at door"
379:"Home Delivery Network Limited – The Interview | Warehouse & Logistics News"
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a parcel sending and collection service, was launched as a joint venture between
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In
January 2014, Yodel was named the "worst parcel delivery firm" in a poll by
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709:"Parcel mishandling filmed By Channel 4's Dispatches (includes video)"
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450 tractor units and 120 new solar powered double-decker trailers.
566:"Yodel voted worst parcel delivery service for second year running"
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839:"Business Courier - Marketplace, SME & Large - CollectPlus"
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679:"What really goes on behind the scenes at delivery firm Yodel"
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Home
Delivery Network operated as the logistics division of
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626:"Yodel and Hermes named UK's worst parcel delivery firms"
335:"Yodel and Hermes named UK's worst parcel delivery firms"
539:"Yodel: New name, but delivering the same old problems?"
508:"Pippa Middleton's party presents hit by delivery chaos"
480:
256:
In May 2024, Yodel announced the proposal to close the
420:"Home Delivery Network buys DHL's UK parcel operation"
361:"Home Delivery Network Ltd - Company Profile and News"
162:, it was acquired by Jacob Corlett in February 2024.
791:"An Update On Our Shaw Sortation and Transport Site"
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765:"Yodel saved from collapse by fast-growing rival"
740:"Yodel invests nearly £15 million in HGV fleet"
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305:"Yodel blamed for late Mother's Day flowers"
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126:, England. It was originally known as the
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1156:Logistics companies of the United Kingdom
451:"Home Delivery Network rebrands as Yodel"
483:. Home Delivery Network. 19 June 2009.
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122:is a delivery service company based in
606:from the original on 22 September 2012
487:from the original on 12 September 2010
461:from the original on 25 September 2013
430:from the original on 30 September 2013
927:Postal services in the United Kingdom
632:from the original on 29 November 2014
576:from the original on 29 November 2014
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296:
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658:from the original on 26 January 2016
1115:Intelligent Letter Sorting Machines
677:Roberts, Edward (1 February 2016).
518:from the original on 7 January 2012
399:from the original on 13 August 2013
303:Ratcliffe, Verity (16 March 2015).
738:McLoughlin, James (20 June 2023).
564:Miles Brignall (10 January 2014).
315:from the original on 16 March 2015
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1089:Postage stamps and postal history
719:from the original on 25 June 2021
238:. The investigation was entitled
506:Ross Lydall (23 December 2011).
341:from the original on 30 May 2014
16:British delivery service company
689:from the original on 9 May 2017
449:Russell Parsons (27 May 2010).
654:. ITV News. 23 November 2015.
234:investigation, which aired on
22:Yodel Delivery Network Limited
1:
418:James Hall (5 January 2010).
174:A Home Delivery Network lorry
136:Home Delivery Network Limited
39:Home Delivery Network Limited
1137:and regulatory arrangements.
1127:British Overseas Territories
537:Elham Rizi (22 March 2012).
70:as Home Delivery Network Ltd
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1110:Integrated mail processing
998:British Forces Post Office
951:List of postcode districts
865:www.corporate.paypoint.com
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1123:
142:), until it acquired the
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395:. Yodel. 8 August 2013.
240:Where's My Missing Mail?
182:A Yodel delivery van in
200:London Evening Standard
971:London postal district
946:List of postcode areas
481:"HDNL Internet - Home"
197:In December 2011, the
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976:Postcode Address File
223:MoneySavingExpert.com
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128:Home Delivery Network
144:business-to-business
1135:different operators
628:. Moneywise.co.uk.
207:In March 2012, the
204:delivered on time.
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1131:Crown Dependencies
966:List of post towns
771:. 13 February 2024
274:In February 2011,
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58:Logistics services
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744:Logistics Manager
545:on 15 August 2012
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160:Frederick Barclay
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92:Mike Hancox
76:Headquarters
44:Company type
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1043:Post Office
1038:Parcelforce
795:Yodel.co.uk
775:13 February
693:25 November
636:20 November
610:20 November
580:20 November
156:DHL Express
1048:Royal Mail
861:"PayPoint"
817:"Paypoint"
662:20 January
287:References
231:Dispatches
146:(B2B) and
88:Key people
1082:Philately
961:Post town
941:Postcodes
749:20 August
522:17 August
465:17 August
434:17 August
403:17 August
236:Channel 4
184:Tadcaster
124:Liverpool
80:Liverpool
1150:Category
1003:Collect+
981:Mailsort
870:13 April
845:10 April
823:10 April
769:BBC News
717:Archived
687:Archived
656:Archived
630:Archived
604:Archived
574:Archived
516:Archived
485:Archived
459:Archived
428:Archived
397:Archived
339:Archived
319:16 March
313:Archived
280:PayPoint
276:Collect+
270:Collect+
264:Collect+
214:Watchdog
67:May 2008
54:Industry
36:Formerly
1058:UK Mail
1028:Geopost
801:17 July
723:25 June
549:24 July
166:History
100:Website
64:Founded
48:Private
1068:Whistl
1033:InPost
683:mirror
345:3 June
247:DAF XF
148:retail
107:.yodel
1133:have
1073:Yodel
1023:FedEx
120:Yodel
1129:and
1018:Evri
872:2021
847:2016
825:2016
803:2024
777:2024
751:2023
725:2021
695:2017
664:2016
638:2014
612:2014
582:2014
551:2012
524:2013
493:2010
467:2013
436:2013
405:2013
347:2014
321:2015
258:Shaw
140:HDNL
1063:UPS
1053:TNT
1008:DHL
600:BBC
309:BBC
211:'s
209:BBC
152:B2C
132:HDN
111:.uk
109:.co
105:www
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