Knowledge (XXG)

Norwegian Consumer Ombudsman

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the basis of communications from others, encourages all businesspersons to conduct their activities in accordance with the provisions of the Act. The Ombudsman also seeks to ensure that terms and conditions are not used in any way that may harm consumers. The office of the Consumer Ombudsman received attention internationally since it ruled that the
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is done in accordance with marketing law. Specifically, the office acts in the interests of consumers to seek to prevent market abuses in conflict with the provisions stipulated in or pursuant to the Norwegian Marketing Control Act. The Consumer Ombudsman, acting on her or his own initiative or on
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led the office of the Consumer Ombudsman from 2000 to 2010, and was succeeded by Gry Nergård. Her term of office lasts for six years.
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from consumer and business-holders. Decisions by the ombudsman can be appealed to the Norwegian Market Council.
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The ombudsman handles around 8,500 cases each year, both on its own initiative and stemming from
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as the first holder. The office of the consumer ombudsman sees to it that the
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Government-appointed ombudsman in Norway for consumer affairs
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Official website, 'About Us' section (in Norwegian)
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Index

Norwegian
ombudsman
Norway
consumer affairs
Inger Louise Valle
marketing
goods
services
iTunes Music Store
complaints
Bjørn Erik Thon
iTunes violates Norwegian law
Archived
Wayback Machine

The Consumer Ombudsman and the Market Council
Stub icon
Norwegian government
stub
expanding it
v
t
e
Categories
Government agencies of Norway
Ombudsmen in Norway
1973 establishments in Norway
Organizations established in 1973
Ombudsman posts
Consumer rights agencies

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