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Bhutan National Bank

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12th April 2011, BNB launched Recurring Deposit and Rupee Denominated Prepaid card in partnership with Axis Bank, India. (since discontinued). The bank joined the Bhutan Financial Switch (BFS), which was inaugurated by the Prime Minister of Bhutan in 2011, followed by the very well received Piggy Bank Accounts for children aged 6 -18 in 2012. Later in the same year, the bank also launched B-Wallet services.
485: 122:. The trust functioned as a subsidiary of RICB, with its purpose set to inculcate saving habits among the general public and to channel resources into productive sectors. On 1st January 1992, the Royal Government conferred the Trust with the status of an independent financial institution. In its first year, the Trust declared a profit of mere Nu. 9,618.86. 260:
Prior to Sonam Tobgay, Mr. Kipchu Tshering was the CEO of the bank for 22 years, having been appointed to the position in June 1997, when the bank was just 6-months old. He is credited with stirring up the competitive landscape in banking in Bhutan, and bringing in revolutionary changes of the time.
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Bhutan National Bank is currently headed by Mr Sonam Tobgay, Chief Executive Officer, who has been the CEO of the Bank since September 2019. He is assisted by a team of three Directors: Mr. Hem Kumar Acharya, who heads Banking Operations; Mr. Dorji Namgyel Rinchen, who heads the Customer Experience
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Currently, BNBL is the second largest bank in Bhutan by asset size, and provides all kinds of banking services, including Trade Finance, CASA accounts, Loans, Remittances, Mobile and Internet Banking, POS-based Agency Banking via its "Ngotshab" service, Cards, and wallet service, MyPay. It also has
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Following the launch of ATM services, the bank also introduced Point of Sale (POS) terminals in 2007 and in 2008, upgraded its banking software from Flexcube 4.5 to Flexcube Corporate 7.3. In order to provide better and faster services to clients, SMS and Internet Banking were launched in 2009. On
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The first IPO of BNB was offered to the public in 1996, which made the bank the only financial institution with public ownership, with a significant portion of its ownership with the public (28.58%) . In 1997, Government divested its equity of 40% to ADB and Citibank. These two organizations have
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is the only foreign entity with shares in BNB- it owns about 11% of the bank's shares. At the time of the start of operations of the bank in January 1997, the paid up capital of the bank was Nu. 59.5 million and a net worth of Nu. 139 million.
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BNB was the pioneer when it came into being in 1996, having started with a computerized banking environment; the initial software adopted by the bank was called Micro Banker. At the time the only other bank, Bank of Bhutan
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In 2019, BNB became to the first bank to issue RuPay debit cards in Bhutan; in the same year it became a primary member of the VISA card network. BNB currently issues RuPay debit cards, and VISA debit and credit cards.
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was providing banking services manually. Micro Banker was upgraded to iFlex Solutions' (now owned by Oracle) Flexcube in January 2003. BNB was also the first bank in the country to launch the ATM services in 2004.
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BNB's values help guide it in not just making the profitable choice, but also the right choice. To underline the importance of the bank's customers, its values add up to the acronym DELIGHT.  
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At the helm of the Bank is the bank's Board of Directors, currently chaired by Dasho Karma Tshiteem, nominee of the National Pension and Provident Fund, which holds about 25% of the bank's shares.
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Bhutan National Bank Limited started operations as Unit Trust of Bhutan (UTB) on 25 July 1980, with an initial funding of Nu. 2.5 million by Royal Insurance Corporation of Bhutan
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2019- First Bank in Bhutan to issue RuPay cards; Became Primary Member of VISA. Got ISO and PCI DSS certified; moved its Corporate Office to its newly constructed building.
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tie-ups with international money transfer services MoneyGram and Ria, to facilitate remittances. The bank also launched its own remittance platform BNB Remit in 2023.
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BNB is the first bank in Bhutan to obtain ISO 27701:2019 certification. It is also PCI: DSS and ISO 9001 & 27001 certified since 2019.
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since divested their shares to the employees of the bank and the bhutanese public; currently International Finance Corporation (IFC) [
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The bank launched its mobile banking app in 2016, and later upgraded it in 2018, making it faster, better, and adding more services.
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UTB was subsequently converted into a commercial bank with technical assistance from Asian Development Bank in 1995.
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To gain regional recognition by being #1 in all the services the bank provides, and the work culture it follows.
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In 2013, the bank upgraded its IT systems to Oracle 12; it was further upgraded to Oracle 14.x in 2024.
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In 2024 the bank rebranded itself, aligning with its upgraded core banking system.
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1997 – the bank was officially opened, 40 percent of its equity was sold to the
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Department, and Mr. Dorji, who looks after the Corporate Services Department.
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E- Entrepreneurship Through idea, meritocracy, recognition and empowerment
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1992 – the Trust received the status of independent financial institution
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T- Teamwork Through individual respect underpinned by a united purpose.
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I- Integrity Through fairness and transparency in its actions
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Companies listed on the Royal Securities Exchange of Bhutan
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H- Humility In the way it interacts and delivers service
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L- Learning by improving continuously and failing well
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G- Grit Through passion and resilience in adversity
81: 76: 57: 49: 39: 301:1996 – the bank's equity was offered to the public 198:To provide financial choice through innovation 401:"Company Overview of Bhutan National Bank Ltd" 217:D- Discipline In practice, thought and action 573: 520: 295:the Trust was converted to a commercial bank 8: 19: 580: 566: 527: 513: 25: 18: 345:2016 – Introduced MPay mobile Banking App 243:To be the leading digital bank in Bhutan 174: 159: 392: 354:2024- Rebranded itself with new colors 548:This Asian bank-related article is a 283:Royal Insurance Corporation of Bhutan 7: 538: 536: 481: 479: 247: 342:and Rupee Denominated Prepaid card. 291:1995 – with the assistance of the 14: 540: 483: 372: 338:2011 – introduced the recurring 108:founded in 1997 and located in 164:MPay- BNB's Mobile Banking App 1: 609:1997 establishments in Bhutan 552:. You can help Knowledge by 499:. You can help Knowledge by 321:2007 – introduced the debit 443:"Brief Profile of the Bank" 645: 619:Companies based in Thimphu 535: 478: 314:2004 – launched the first 604:Banks established in 1997 269:The main events include: 24: 16:Commercial bank in Bhutan 31:Bhutan National Bank in 351:2023- MyPay Introduced 306:Asian Development Bank 293:Asian Development Bank 180: 165: 150: 98: 365:List of banks in Asia 178: 163: 148: 97: 297:Bhutan National Bank 275:Unit Trust of Bhutan 131:https://www.ifc.org/ 102:Bhutan National Bank 20:Bhutan National Bank 491:This article about 328:2009 – started the 325:terminals in Bhutan 277:was founded by the 21: 318:services in Bhutan 181: 166: 151: 99: 44:Financial services 561: 560: 508: 507: 114:Kingdom of Bhutan 112:, capital of the 92: 91: 636: 629:Asian bank stubs 582: 575: 568: 544: 537: 529: 522: 515: 487: 480: 472: 471: 469:Official website 454: 453: 451: 449: 439: 433: 432: 430: 428: 418: 412: 411: 409: 407: 397: 382: 377: 376: 375: 334:Internet banking 279:Royal Government 179:BNB Wallet MyPay 88: 85: 83: 29: 22: 644: 643: 639: 638: 637: 635: 634: 633: 599:Banks of Bhutan 589: 588: 587: 586: 534: 533: 476: 467: 466: 463: 458: 457: 447: 445: 441: 440: 436: 426: 424: 420: 419: 415: 405: 403: 399: 398: 394: 389: 378: 373: 371: 361: 267: 251: 248:Management Team 241: 212: 204: 196: 149:BNB's New logo 106:commercial bank 80: 72: 66: 35: 17: 12: 11: 5: 642: 640: 632: 631: 626: 621: 616: 611: 606: 601: 591: 590: 585: 584: 577: 570: 562: 559: 558: 545: 532: 531: 524: 517: 509: 506: 505: 488: 474: 473: 462: 461:External links 459: 456: 455: 434: 422:"Bank history" 413: 391: 390: 388: 385: 384: 383: 368: 367: 360: 357: 356: 355: 352: 349: 346: 343: 336: 326: 319: 312: 302: 299: 289: 286: 266: 263: 250: 245: 240: 237: 211: 208: 203: 200: 195: 192: 90: 89: 78: 74: 73: 68: 62: 59: 55: 54: 51: 47: 46: 41: 37: 36: 30: 15: 13: 10: 9: 6: 4: 3: 2: 641: 630: 627: 625: 622: 620: 617: 615: 612: 610: 607: 605: 602: 600: 597: 596: 594: 583: 578: 576: 571: 569: 564: 563: 557: 555: 551: 546: 543: 539: 530: 525: 523: 518: 516: 511: 510: 504: 502: 498: 494: 489: 486: 482: 477: 470: 465: 464: 460: 444: 438: 435: 423: 417: 414: 402: 396: 393: 386: 381: 370: 366: 363: 362: 358: 353: 350: 347: 344: 341: 337: 335: 331: 327: 324: 323:Point of Sale 320: 317: 313: 311: 307: 303: 300: 298: 294: 290: 287: 284: 280: 276: 272: 271: 270: 264: 262: 258: 255: 249: 246: 244: 238: 236: 233: 230: 227: 224: 221: 218: 215: 209: 207: 201: 199: 193: 191: 188: 185: 177: 173: 169: 162: 158: 155: 147: 143: 140: 135: 132: 126: 123: 121: 117: 115: 111: 107: 103: 96: 87: 79: 75: 71: 65: 60: 56: 52: 48: 45: 42: 38: 34: 28: 23: 624:Bhutan stubs 554:expanding it 547: 501:expanding it 490: 475: 446:. Retrieved 437: 425:. Retrieved 416: 404:. Retrieved 395: 380:Banks portal 296: 274: 268: 259: 256: 252: 242: 234: 231: 228: 225: 222: 219: 216: 213: 205: 197: 189: 186: 182: 170: 167: 156: 152: 136: 127: 124: 118: 101: 100: 61:PO Box 439, 58:Headquarters 330:SMS banking 273:1980 – the 593:Categories 387:References 448:29 March 427:29 March 406:29 March 359:See also 310:Citibank 281:and the 40:Industry 340:deposit 265:History 194:Purpose 110:Thimphu 77:Website 64:Thimphu 50:Founded 33:Thimphu 493:Bhutan 285:(RICB) 239:Vision 210:Values 202:Vision 70:Bhutan 495:is a 104:is a 550:stub 497:stub 450:2017 429:2017 408:2017 332:and 308:and 84:.bnb 53:1997 316:ATM 86:.bt 82:www 595:: 116:. 67:, 581:e 574:t 567:v 556:. 528:e 521:t 514:v 503:. 452:. 431:. 410:.

Index


Thimphu
Financial services
Thimphu
Bhutan
www.bnb.bt

commercial bank
Thimphu
Kingdom of Bhutan

https://www.ifc.org/




Management Team
Royal Government
Royal Insurance Corporation of Bhutan
Asian Development Bank
Asian Development Bank
Citibank
ATM
Point of Sale
SMS banking
Internet banking
deposit
List of banks in Asia
Banks portal
"Company Overview of Bhutan National Bank Ltd"

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