316:, that ConsumerAffairs "creates biased and negative portrayals of companies that don't pay for its service called ConsumerAffairs for Brands." The service collects reviews from customers and gives brands an opportunity to respond. The ERSP "determined that ConsumerAffairs did not adequately disclose its paid affiliation with company members on its website and recommended it do it in a more clear and conspicuous manner." After reviewing ERSP's recommendations, a banner disclosing paid affiliation or non-paying affiliation was added to the ConsumerAffairs website. Of the 115 paying companies, 80% had a 3.5 star or higher rating.
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370:"The emergence of a community focus on entrepreneurship and the emergence of a support ecosystem ... all work together to facilitate entrepreneurship," says Zac Carman, CEO of ConsumerAffairs, a consumer and advocacy website founded in 1998.
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is an
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that allows brands to manage and analyze review data to improve their products and customer service. ConsumerAffairs was founded in 1998 by Jim Hood. The company has been headquartered in
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In 2010, the company was purchased by Zac Carman as an "opportunity to turn customer complaints into an opportunity for brands." They moved to Tulsa, OK in 2010.
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executive, editor and reporter, as an easier way of collecting consumer opinions.
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since 2010 and also has offices in Austin, Texas, the
Philippines, and Argentina.
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445:"Tulsa-based ConsumerAffairs wants to add hundreds of jobs in next two years"
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602:"New Tenant Renovates Part Of Tulsa's Petroleum Club Building"
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In 2015, the company had a $ 1.1 million renovation of the
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and tools are available to assist in formatting, such as
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565:. Archived from the original on October 31, 2015
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443:World, Rhett Morgan Tulsa (10 May 2019).
95:Learn how and when to remove this message
557:"Authenticity Is Key For Online Reviews"
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529:WALTON, ROD (14 February 2014).
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509:"About us"
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344:References
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185:Key people
51:verifiable
364:28 August
296:Criticism
139:Industry
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320:See also
168:Jim Hood
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165:Founder
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