Knowledge (XXG)

Dark pattern

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user typically will accept the terms by force of habit, the unrelated program can subsequently be installed. The installer's authors do this because the authors of the unrelated program pay for each installation that they procure. The alternative route in the installer, allowing the user to skip installing the unrelated program, is much less prominently displayed, or seems counter-intuitive (such as declining the terms of service).
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option to press "next" without entering the information. In some cases, the page shows the method to skip the step as a small, greyed-out link instead of a button, so it does not stand out to the user. Other examples include sites offering a way to invite friends by entering their email address, to upload a profile picture, or to identify interests.
180:(FTC) has announced they will ramp up enforcement against dark patterns like roach motel that trick consumers into signing up for subscriptions or making it difficult to cancel. The FTC has stated key requirements related to information transparency and clarity, express informed consent, and simple and easy cancellation. 125:
Common in software installers, misdirection presents the user with a button in the fashion of a typical continuation button. A dark pattern would show a prominent "I accept these terms" button asking the user to accept the terms of a program unrelated to the one they are trying to install. Since the
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In the European Union, the GDPR requires that a user's informed consent to processing of their personal information be unambiguous, freely-given, and specific to each usage of personal information. This is intended to prevent attempts to have users unknowingly accept all data processing by default
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Some websites that ask for information that is not required also use misdirection. For example, one would fill out a username and password on one page, and after clicking the "next" button, the page asks the user for their email address with another "next" button as the only option. This hides the
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Research on advertising network documentation shows that information presented to mobile app developers on these platforms is focused on complying with legal regulations, and puts the responsibility for such decisions on the developer. Also, sample code and settings often have privacy-unfriendly
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In October 2021, the Federal Trade Commission issued an enforcement policy statement, announcing a crackdown on businesses using dark patterns that "trick or trap consumers into subscription services." As a result of rising numbers of complaints, the agency is responding by enforcing these
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Another common version of this pattern is any service which enables one to sign-up and start the service online, but which requires a phone call (often with long wait times) to terminate the service. Examples include services like cable TV and internet services, and credit monitoring.
218:" companies often used deceptive user interfaces in order to discourage their users from opting out. In 2022 a report by the European Commission found that "97% of the most popular websites and apps used by EU consumers deployed at least one dark pattern." 246:
introduced the Deceptive Experiences To Online Users Reduction (DETOUR) Act, which would make it illegal for companies with more than 100 million monthly active users to use dark patterns when seeking consent to use their personal information.
79:– is a practice that tricks users into sharing more information than they intended to. Users may give up this information unknowingly or through practices that obscure or delay the option to opt out of sharing their private information. 1556:
Regulation (EU) 2023/2854 of the European Parliament and of the Council of 13 December 2023 on harmonised rules on fair access to and use of data and amending Regulation (EU) 2017/2394 and Directive (EU) 2020/1828 (Data
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Confusing wording may be also used to trick users into formally accepting an option which they believe has the opposite meaning. For example a personal data processing consent button using a double-negative such as
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Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (Digital Services Act). OJ L 277, 27.10.2022, p.
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Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind (November 2019). "Dark Patterns at Scale: Findings from a Crawl of 11K Shopping Websites".
291:$ 245 million for use of "dark patterns to trick users into making purchases." The $ 245 million will be used to refund affected customers and is the largest refund amount ever issued by the FTC in a gaming case. 805:... you need to find the tiny "Skip this step" link at the bottom right to proceed. Moreover, the link is placed outside of the blue box which ostensibly contains all relevant info or controls. ... 1452: 154:
design provides an easy or straightforward path to get in but a difficult path to get out. Examples include businesses that require subscribers to print and mail their opt-out or cancellation request.
105:) product or service that is wholly unavailable or stocked in small quantities. After announcing the product's unavailability, the page presents similar products of higher prices or lesser quality. 207:
Research from April 2022 found that dark patterns are still commonly used in the marketplace, highlighting a need for further scrutiny of such practices by the public, researchers and regulators.
214:(GDPR), all companies must obtain unambiguous, freely-given consent from customers before they collect and use ("process") their personally identifiable information. A 2020 study found that " 1155: 589: 1375: 318:. The third EU legislation on dark patterns in force is the directive financial services contracts concluded at a distance. The Public German Consumer Protection Organisation claims 39:
on 28 July 2010 with the registration of darkpatterns.org, a "pattern library with the specific goal of naming and shaming deceptive user interfaces". In 2023 he released the book
1509: 1482: 307:, the "principle of fair processing laid down in Article 5 (1) (a) GDPR serves as a starting point to assess whether a design pattern actually constitutes a 'dark pattern'." 641: 1422: 1696: 1022: 1531: 1444: 31:
that has been carefully crafted to trick users into doing things, such as buying overpriced insurance with their purchase or signing up for recurring bills".
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defaults laced with dark patterns to nudge developers’ decisions towards privacy-unfriendly options such as sharing sensitive data to increase revenue.
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fined Fareportal $ 2.6 million for using deceptive marketing tactics to sell airline tickets and hotel rooms and the Federal Court of Australia fined
254:, which prohibits the use of deceptive user interfaces that have "the substantial effect of subverting or impairing a consumer's choice to opt-out." 158: 579: 870: 510: 438: 204:. A 2019 study investigated practices on 11,000 shopping web sites. It identified 1818 dark patterns total and grouped them into 15 categories. 1205:
Behavioural study on unfair commercial practices in the digital environment: dark patterns and manipulative personalisation : final report
1389: 1376:"Fortnite Video Game Maker Epic Games to Pay More Than Half a Billion Dollars over FTC Allegations of Privacy Violations and Unwanted Charges" 533: 1267: 1178: 1003: 767: 720: 612:"Attorney General Becerra Announces Approval of Additional Regulations That Empower Data Privacy Under the California Consumer Privacy Act" 335: 117:
to drive users to act, such as when websites word an option to decline an email newsletter in a way that shames visitors into accepting.
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was adopted. It is one of the three EU legislations which deal expressly with dark patterns. Another one being the
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Deceived by Design - How tech companies use dark patterns to discourage us from exercising our rights to privacy.
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In 2016 and 2017 research has documented social media anti-privacy practices using dark patterns. In 2018 the
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campaign employed a similar dark pattern, pushing users towards committing to a recurring monthly donation.
1640: 1238: 926:"FTC to Ramp up Enforcement against Illegal Dark Patterns that Trick or Trap Consumers into Subscriptions" 32: 1532:"Guidelines 3/2022 on Dark patterns in social media platform interfaces: How to recognise and avoid them" 793: 1579: 881: 346:" to draw users into options that have low privacy settings. This code would be enforceable under the 1797: 1063: 951:
Bösch, Christoph; Erb, Benjamin; Kargl, Frank; Kopp, Henning; Pfattheicher, Stefan (1 October 2016).
323: 315: 1165:. Smart Innovation, Systems and Technologies. Vol. 189. Singapore: Springer. pp. 139–159. 1792: 1697:"UK watchdog sets out 'age appropriate' design code for online services to keep kids' privacy safe" 1615: 259: 897: 415: 1273: 1184: 1136: 1087: 1053: 875: 192:(ForbrukerrĂĄdet) published "Deceived by Design," a report on deceptive user interface designs of 339: 342:" for the operations of social networking services when used by minors, which prohibits using " 1772: 1263: 1217: 1174: 1128: 1079: 999: 974: 114: 1763: 1255: 1247: 1209: 1166: 1118: 1071: 964: 389: 276:
A$ 44.7 million for misleading consumers into paying higher prices for hotel room bookings.
51: 1026: 94: 76: 1067: 1107:""Dark patterns" in online services: a motivating study and agenda for future research" 822:"California bans 'dark patterns' that trick users into giving away their personal data" 394: 369: 72: 28: 24: 1781: 1350:"Australia fines Expedia Group's Trivago $ 33 million on misleading hotel room rates" 1277: 1188: 1140: 1091: 270: 266: 98: 580:"Coalition Launches 'Dark Patterns' Tip Line to Expose Deceptive Technology Design" 539: 379: 364: 359: 343: 162: 82:
California has approved regulations that limit this practice by businesses in the
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Runge, Julian; Wentzel, Daniel; Huh, Ji Young; Chaney, Allison (14 April 2022).
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created a tip line to collect information about dark patterns from the public.
288: 1132: 1083: 978: 969: 953:"Tales from the Dark Side: Privacy Dark Strategies and Privacy Dark Patterns" 952: 1251: 1240:"Developers Are Responsible": What Ad Networks Tell Developers About Privacy 1203: 616:
State of California - Department of Justice - Office of the Attorney General
201: 36: 1415:"Facebook and Google hit with $ 8.8 billion in lawsuits on day one of GDPR" 1202:
European Commission. Directorate General for Justice and Consumers (2022).
993: 1390:"Understanding 'trust' and 'consent' are the real keys to embracing GDPR" 319: 284: 215: 193: 68: 1506:"Google, Facebook hit with serious GDPR complaints: Others will be soon" 511:"Dark Patterns Are Designed to Trick You, and They're All Over the Web" 384: 273: 1445:"Max Schrems files first cases under GDPR against Facebook and Google" 1156:"A Human-Centric Perspective on Digital Consenting: The Case of GAFAM" 465:"Dark Patterns: The Ways Websites Trick Us Into Giving Up Our Privacy" 1161:. In Zimmermann, Alfred; Howlett, Robert J.; Jain, Lakhmi C. (eds.). 374: 197: 166: 1641:"Combining data and bundling services under the digital markets act" 1308:"Big Tech's 'dark patterns' could be outlawed under new Senate bill" 1075: 553: 1755: 1475:"Facebook, Google face first GDPR complaints over 'forced consent'" 1213: 1058: 744:"SourceForge's new Installer bundles program downloads with adware" 1768: 1750: 1723:"UK now expects compliance with children's privacy design code" 768:"Why do we need email addresses to create Reddit accounts now?" 1648:
Bundesverband der Verbraucherzentralen und Verbraucherverbände
848:"Dark patterns: Inside the interfaces designed to trick you" 673: 534:
The Endless, Invisible Persuasion Tactics of the Internet
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Bait-and-switch is a form of fraud that violates US law.
871:"How Trump Steered Supporters Into Unwitting Donations" 1018:
Moen, Gro Mette, Ailo Krogh Ravna, and Finn Myrstad:
898:"Dark patterns matter– and consumers are the victims" 1046:
Proceedings of the ACM on Human-Computer Interaction
721:"Terms of service for McAffee in ÎĽTorrent installer" 250:
In March 2021, California adopted amendments to the
488:"Dark Patterns: Deception vs. Honesty in UI Design" 880: 696:"UX Dark Patterns: Manipulinks and Confirmshaming" 1293:Title 16 of the Code of Federal Regulations § 238 1260:20.500.11820/4b6bc799-2bed-423f-b9d4-6c8bb37c2418 414:Campbell-Dollaghan, Kelsey (21 December 2016). 1237:Tahaei, Mohammad; Vaniea, Kami (8 May 2021). 957:Proceedings on Privacy Enhancing Technologies 780:... you can skip it by leaving it blank. 8: 1751:Deceptive Design (formerly darkpatterns.org) 1670:"Under-18s face 'like' and 'streaks' limits" 995:Privacy dark patterns in identity management 635: 633: 310:At the end of 2023 the final version of the 439:"When Websites Won't Take No For An Answer" 1580:"Consensus on the Data Act at the Council" 1122: 1057: 968: 642:"Dark Patterns in UI and Website Design" 159:2020 United States presidential election 1771:at the UX Pedagogy and Practice Lab at 667: 665: 663: 406: 1154:Human, Soheil; Cech, Florian (2021). 998:. Gesellschaft fĂĽr Informatik, Bonn. 920: 918: 815: 813: 7: 1721:Lomas, Natasha (1 September 2021). 640:Snyder, Jesse (10 September 2012). 486:Brignull, Harry (1 November 2011). 350:. It took effect 2 September 2020. 265:In 2022, New York Attorney General 176:In 2021, in the United States, the 1695:Lomas, Natasha (22 January 2020). 869:Goldmacher, Shane (3 April 2021). 846:Brignull, Harry (29 August 2013). 742:Brinkmann, Martin (17 July 2013). 322:uses dark patterns to violate the 212:General Data Protection Regulation 67:"Privacy Zuckering" – named after 14: 1614:Pál, Szilágyi (11 January 2024). 1578:Pál, Szilágyi (3 December 2023). 1163:Human Centred Intelligent Systems 336:Information Commissioner's Office 300:(which violates the regulation). 279:In March 2023, the United States 1616:"Dark patterns everywhere: ESMA" 1512:from the original on 28 May 2018 1485:from the original on 26 May 2018 1455:from the original on 25 May 2018 1425:from the original on 25 May 2018 820:Vincent, James (16 March 2021). 592:from the original on 19 May 2021 16:Deceptive user interface designs 1758:to report dark patterns to the 437:Singer, Natasha (14 May 2016). 252:California Consumer Privacy Act 84:California Consumer Privacy Act 1760:Electronic Frontier Foundation 1540:European Data Protection Board 1306:Kelly, Makena (9 April 2019). 792:Schlosser, Dan (5 June 2016). 585:Electronic Frontier Foundation 578:Release, Press (19 May 2021). 305:European Data Protection Board 138:sell my personal information" 48:Electronic Frontier Foundation 1: 1620:Dark patterns, neuromarketing 1584:Dark patterns, neuromarketing 1333:"Assurance of discontinuance" 509:Grauer, Yael (28 July 2016). 463:Nield, David (4 April 2017). 238:On 9 April 2019, US senators 1171:10.1007/978-981-15-5784-2_12 644:. evatotuts+. Archived from 416:"The Year Dark Patterns Won" 23:(also known as a "deceptive 1208:. LU: Publications Office. 340:age-appropriate design code 1829: 1124:10.1007/s11002-022-09629-4 1031:Consumer council of Norway 190:Norwegian Consumer Council 35:Harry Brignull coined the 1033:/ ForbrukerrĂĄdet. Report. 896:Joseph, Jonathan (2023). 338:(ICO) issued a proposed " 210:Under the European Union 992:Fritsch, Lothar (2017). 970:10.1515/popets-2016-0038 930:Federal Trade Commission 794:"LinkedIn Dark Patterns" 674:"Types of Dark Patterns" 348:Data Protection Act 2018 281:Federal Trade Commission 178:Federal Trade Commission 157:For example, during the 101:a free (or at a greatly 33:User experience designer 1252:10.1145/3411763.3451805 1025:11 October 2020 at the 334:In April 2019, the UK 1808:Technology neologisms 1354:au.finance.yahoo.com 1052:(CSCW): 81:1–81:32. 558:www.deceptive.design 554:"Deceptive Patterns" 324:Digital Services Act 316:Digital Services Act 1068:2019arXiv190707032M 648:on 26 December 2022 260:consumer protection 1560:, 13 December 2023 876:The New York Times 443:The New York Times 41:Deceptive Patterns 1773:Purdue University 1269:978-1-4503-8095-9 1246:. pp. 1–11. 1180:978-981-15-5784-2 1111:Marketing Letters 1005:978-3-88579-671-8 932:. 28 October 2021 672:Brignull, Harry. 531:Fussell, Sidney, 303:According to the 63:Privacy Zuckering 1820: 1764:Consumer Reports 1738: 1737: 1735: 1733: 1718: 1712: 1711: 1709: 1707: 1692: 1686: 1685: 1683: 1681: 1666: 1660: 1659: 1657: 1655: 1645: 1637: 1631: 1630: 1628: 1626: 1611: 1605: 1601: 1595: 1594: 1592: 1590: 1575: 1569: 1568: 1567: 1565: 1551: 1545: 1544: 1536: 1528: 1522: 1521: 1519: 1517: 1501: 1495: 1494: 1492: 1490: 1471: 1465: 1464: 1462: 1460: 1441: 1435: 1434: 1432: 1430: 1411: 1405: 1404: 1402: 1400: 1386: 1380: 1379: 1372: 1366: 1365: 1363: 1361: 1346: 1340: 1339: 1337: 1329: 1323: 1322: 1320: 1318: 1303: 1297: 1296: 1288: 1282: 1281: 1245: 1234: 1228: 1227: 1199: 1193: 1192: 1160: 1151: 1145: 1144: 1126: 1102: 1096: 1095: 1061: 1040: 1034: 1016: 1010: 1009: 989: 983: 982: 972: 948: 942: 941: 939: 937: 922: 913: 912: 910: 908: 893: 887: 886: 884: 879:. 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Index

design pattern
user interface
User experience designer
neologism
Electronic Frontier Foundation
Consumer Reports
Facebook
Meta Platforms
Mark Zuckerberg
California Consumer Privacy Act
Bait-and-switch
advertise
reduced price
uses shame
roach motel
trammel net
2020 United States presidential election
Donald Trump
WinRed
Federal Trade Commission
Norwegian Consumer Council
Facebook
Google
Microsoft
General Data Protection Regulation
big tech
Deb Fischer
Mark Warner
California Consumer Privacy Act
consumer protection

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