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The department was established with effect from 1 July 2019 and assumed most functions from the preceding
Department of Finance, Service and Innovation, as well as a number of functions from other departments and several agencies.
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to support sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services,
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665:"Administrative Arrangements (Administrative Changes—Public Service Agencies) Order 2019 [NSW] (159)"
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The department was established with effect from 1 July 2019 and assumed most of the functions of the former
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The following agencies are included in the
Customer Service cluster, administered by the Department:
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Department of
Customer Service (formerly the Department of Finance, Services and Innovation)
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This article is about the state department. For the main agency within the department, see
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are responsible for the administration of the department and its agencies:
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that was dissolved on the same date, as well as some functions from the
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The
Department is the lead agency in the Customer Service
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Graeme Head, who reports to the ministers listed below.
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Minister for
Customer Service and Digital Government
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Minister for
Customer Service and Digital Government
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Creative
Industries, Tourism, Hospitality and Sport
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737:Government Gazette of the State of New South Wales
729:"Parliament, Ministerial, Courts and Police (662)"
673:Government Gazette of the State of New South Wales
883:Climate Change, Energy, the Environment and Water
331:Ultimately, the ministers are responsible to the
756:NSW Government - Department of Customer Service
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486:Department of Finance, Services and Innovation
70:Department of Finance, Services and Innovation
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8:
390:NSW Registry of Births, Deaths and Marriages
28:
923:Primary Industries and Regional Development
530:List of New South Wales government agencies
399:(to monitor and enforce performance of the
367:Geographical Names Board of New South Wales
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830:
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371:Greyhound Welfare and Integrity Commission
354:Board of Surveying and Spatial Information
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1253:Government departments of New South Wales
1197:Independent Commission Against Corruption
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691:
659:
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16:New South Wales state government agency
374:Information and Privacy Commission NSW
27:
1009:Museum of Applied Arts & Sciences
610:from the original on 30 November 2019
7:
913:Planning, Housing and Infrastructure
577:from the original on 26 January 2020
425:State Insurance Regulatory Authority
221:State Insurance Regulatory Authority
640:from the original on 26 August 2019
496:. The department also incorporated
434:Waste Assets Management Corporation
709:from the original on 22 April 2019
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1232:Technical & Further Education
1217:Pricing & Regulatory Tribunal
703:Department of Premier and Cabinet
494:Department of Premier and Cabinet
1258:2019 establishments in Australia
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512:
448:
406:Professional Standards Authority
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781:Geographical Names Board of NSW
397:Office of the Registrar General
1085:Transport Asset Holding Entity
634:Department of Customer Service
604:Department of Customer Service
253:Department of Customer Service
29:Department of Customer Service
1:
348:Architects Registration Board
333:Parliament of New South Wales
357:Building Professionals Board
676:. 2 April 2019. p. 7-8
321:Minister for Small Business
163:Minister for Small Business
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1263:Economy of New South Wales
864:New South Wales Government
401:NSW Land Registry Services
261:New South Wales Government
20:
351:Behavioural Insights Unit
326:Minister for Fair Trading
167:Minister for Fair Trading
33:
1053:State-owned corporations
1039:Sydney Opera House Trust
490:New South Wales Treasury
1207:Law Enforcement Conduct
1034:State Emergency Service
888:Communities and Justice
630:"Building Commissioner"
553:"Annual Report 2018-19"
498:Liquor & Gaming NSW
430:Subsidence Advisory NSW
381:Liquor & Gaming NSW
194:, Building Commissioner
135:1.116 billion (2019-20)
1192:Health Care Complaints
1187:Environment Protection
949:Aboriginal Affairs NSW
520:New South Wales portal
457:This section is empty.
82:Ministerial department
363:Data Analytics Centre
176:Department executives
51:1 July 2019
1065:Forestry Corporation
918:Premier's Department
263:that functions as a
140:Minister responsible
63:Preceding department
1222:Public Prosecutions
1202:Judicial Commission
1177:Education Standards
814:Service NSW website
740:. 21 December 2021.
393:NSW Telco Authority
269:consumer protection
43:Department overview
30:
1099:State universities
994:Institute of Sport
989:Infrastructure NSW
942:Executive agencies
699:"Customer Service"
360:Cyber Security NSW
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1239:
1004:Multicultural NSW
979:Fire & Rescue
959:Australian Museum
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243:/customer-service
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1172:Crime Commission
1060:Essential Energy
898:Customer Service
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807:Official website
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459:You can help by
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386:NSW Fair Trading
265:service provider
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969:Crown Solicitor
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878:Cabinet Office
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799:External links
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752:"Our agencies"
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307:The following
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182:Graeme Head,
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1212:Police Force
1167:Audit Office
1080:Sydney Water
1070:Hunter Water
1014:Property NSW
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784:. Retrieved
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759:. Retrieved
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711:. Retrieved
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678:. Retrieved
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642:. Retrieved
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612:. Retrieved
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579:. Retrieved
559:
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465:
461:adding to it
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415:SafeWork NSW
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252:
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101:Headquarters
87:Jurisdiction
18:
1227:Revenue NSW
1116:New England
1029:Service NSW
954:Art Gallery
871:Departments
786:28 February
600:"Secretary"
420:Service NSW
410:Revenue NSW
217:Revenue NSW
212:Service NSW
23:Service NSW
1247:Categories
1151:Wollongong
1044:Venues NSW
1024:Rural Fire
964:Create NSW
777:"About Us"
536:References
468:April 2019
441:Priorities
257:department
55:2019-07-01
1182:Elections
1126:Newcastle
1111:Macquarie
928:Transport
903:Education
568:2207-0265
309:ministers
303:Ministers
297:Secretary
295:, led by
287:Structure
277:Australia
184:Secretary
149:Jihad Dib
147:The Hon.
111:Employees
95:Australia
1090:WaterNSW
933:Treasury
860:Agencies
707:Archived
638:Archived
608:Archived
572:Archived
504:See also
492:and the
339:Agencies
862:of the
761:14 July
680:4 April
480:History
293:cluster
259:of the
232:Website
53: (
1136:Sydney
908:Health
713:21 May
644:21 May
614:21 May
581:21 May
566:
427:(SIRA)
105:Sydney
48:Formed
1160:Other
732:(PDF)
668:(PDF)
575:(PDF)
556:(PDF)
255:is a
119:5,289
788:2020
763:2020
715:2020
682:2019
646:2020
616:2020
583:2020
564:ISSN
251:The
239:.gov
79:Type
1141:UTS
463:.
241:.au
237:nsw
191:OAM
133:A$
1249::
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690:^
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591:^
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335:.
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153:MP
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845:e
838:t
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684:.
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466:(
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25:.
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.
