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192:
Development of
Service NSW commenced in July 2012, with the appointment of Michael Pratt as Customer Service Commissioner. Over the next year, organisational structure and business processes were developed, and executive team and staff were recruited. The organisation was officially created as a
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cluster, but it was non-operating until assets, staff and liabilities were transferred from the DPC on 14 June 2013. In April 2013, a "concept store" was opened for testing.
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that provides a one-stop access to government services via online, phone or in-person at its service centres. The agency is the single point of contact point for a number of
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and Births, Deaths and
Marriages, and provides services such as the application for licences and permits, registration of births and payment of fines.
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offices in New South Wales. They provide additional services in multiple locations that were previously only available in the
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510:"Feds poach NSW commissioning boss for new Infrastructure and Project Financing Agency | The Mandarin"
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In July 2013, its website and a round-the-clock telephone service were launched, and its inaugural
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458:"Administrative Arrangements (Administrative Changes—Miscellaneous Agencies) Order 2014"
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379:"Public Sector Employment and Management (Service NSW Division) Order 2013"
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As of
February 2023, there are 114 Service NSW centres across the state.
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service centre opened on 5 July 2013. Service NSW offices replaced
127:
Service NSW (One-stop Access to
Government Services) Act 2013 No 39
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cluster. The
Treasury and Finance cluster was replaced by the
484:"Service NSW CEO snapped up by Suncorp | The Mandarin"
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897:
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Creative
Industries, Tourism, Hospitality and Sport
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215:On 1 July 2014, Service NSW was transferred to the
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223:cluster on 1 July 2015, which was replaced by the
621:Climate Change, Energy, the Environment and Water
16:Government agency in New South Wales, Australia
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8:
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193:separate agency on 18 March 2013 within the
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661:Primary Industries and Regional Development
239:, presently Greg Wells, who reports to the
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27:
935:Independent Commission Against Corruption
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991:Government agencies of New South Wales
20:
747:Museum of Applied Arts & Sciences
7:
651:Planning, Housing and Infrastructure
433:"Service NSW Annual Report 2013-14"
408:"Service NSW Annual Report 2012-13"
300:"Service NSW Annual Report 2018-19"
212:and at certain regional locations.
171:New South Wales government agencies
101:Greg Wells, Chief Executive Officer
14:
970:Technical & Further Education
955:Pricing & Regulatory Tribunal
195:Department of Premier and Cabinet
1001:2013 establishments in Australia
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221:Finance, Services and Innovation
210:Sydney central business district
823:Transport Asset Holding Entity
167:Department of Customer Service
113:Department of Customer Service
1:
354:"Find a Service NSW location"
241:Minister for Customer Service
206:Roads & Maritime Services
86:Minister for Customer Service
165:executive agency within the
413:. Service NSW. October 2013
309:. Service NSW. October 2019
1017:
602:New South Wales Government
235:Service NSW is led by its
163:New South Wales Government
256:Greg Wells (2022–present)
250:Rachna Gandhi (2015–2017)
26:
791:State-owned corporations
777:Sydney Opera House Trust
231:Chief executive officers
227:cluster on 1 July 2019.
945:Law Enforcement Conduct
772:State Emergency Service
626:Communities and Justice
237:chief executive officer
930:Health Care Complaints
925:Environment Protection
687:Aboriginal Affairs NSW
279:www.service.nsw.gov.au
253:Damon Rees (2017–2022)
247:Glenn King (2012–2015)
803:Forestry Corporation
656:Premier's Department
217:Treasury and Finance
70:Minister responsible
960:Public Prosecutions
940:Judicial Commission
915:Education Standards
438:. Service NSW. 2014
23:
837:State universities
732:Institute of Sport
727:Infrastructure NSW
680:Executive agencies
516:. 24 November 2017
978:
977:
742:Multicultural NSW
717:Fire & Rescue
697:Australian Museum
175:Transport for NSW
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109:Parent department
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910:Crime Commission
798:Essential Energy
636:Customer Service
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490:. 17 August 2017
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225:customer service
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996:Public services
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859:New South Wales
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737:Library Council
712:Destination NSW
707:Crown Solicitor
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462:NSW Legislation
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385:. 13 March 2013
383:NSW Legislation
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53:New South Wales
36:Agency overview
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813:Port Authority
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616:Cabinet Office
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464:. 30 June 2014
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844:Charles Sturt
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275:"Service NSW"
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44:18 March 2013
43:
39:
34:
30:
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19:
950:Police Force
905:Audit Office
818:Sydney Water
808:Hunter Water
766:
752:Property NSW
556:
543:. Retrieved
539:
536:"Greg Wells"
530:
518:. Retrieved
514:The Mandarin
513:
504:
492:. Retrieved
488:The Mandarin
487:
478:
466:. Retrieved
461:
452:
440:. Retrieved
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415:. Retrieved
387:. Retrieved
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361:. Retrieved
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336:. Retrieved
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311:. Retrieved
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125:
119:Key document
59:Headquarters
49:Jurisdiction
18:
965:Revenue NSW
854:New England
767:Service NSW
692:Art Gallery
609:Departments
545:28 December
540:Service NSW
363:28 December
358:Service NSW
333:Service NSW
307:OpenGov NSW
159:Service NSW
65:, Australia
22:Service NSW
985:Categories
889:Wollongong
782:Venues NSW
762:Rural Fire
702:Create NSW
520:9 December
494:9 December
417:9 December
329:"About us"
261:References
173:including
920:Elections
864:Newcastle
849:Macquarie
666:Transport
641:Education
77:Jihad Dib
828:WaterNSW
671:Treasury
598:Agencies
144:.service
600:of the
468:14 July
442:14 July
389:14 July
338:14 July
313:14 July
188:History
137:Website
874:Sydney
646:Health
63:Sydney
41:Formed
898:Other
436:(PDF)
411:(PDF)
303:(PDF)
202:Kiama
161:is a
547:2022
522:2017
496:2017
470:2020
444:2020
419:2017
391:2020
365:2022
340:2020
315:2020
148:.gov
146:.nsw
879:UTS
150:.au
142:www
987::
538:.
512:.
486:.
460:.
399:^
381:.
356:.
331:.
305:.
287:^
277:.
243:.
177:,
84:,
81:MP
583:e
576:t
569:v
549:.
524:.
498:.
472:.
446:.
421:.
393:.
367:.
342:.
317:.
281:.
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.
