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Institutional memory requires the ongoing transmission of memories between members of the group. As such, it relies on a continuity of group membership. If everyone at the aforementioned auto shop quit at once, the employees hired to replace them would not be able to benefit from the previous group's
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Organizational structure determines the training requirements and expectations of behaviour associated with various roles. This is part of the implicit institutional knowledge. Progress to higher echelons requires assimilation of this, and when outsiders enter at a high level, effectiveness tends to
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might have the same model of car lift. The lifts themselves and the written instructions for them are identical. However, if one shop has a lower ceiling than the other, its employees may determine that raising a car beyond a certain height can cause it to be damaged by the ceiling. The current
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or way of work in such a group. Conversely, institutional memory may be ingrained to the point that it becomes hard to challenge, even the conditions that caused it to arise have changed. An example of this would be an organization continuing to submit a form, even after the law requiring that
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Institutional knowledge is gained by organizations translating historical data into useful knowledge and wisdom. Memory depends upon the preservation of data and also the analytical skills necessary for its effective use within the organization.
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employees inform new employees of this workaround. They, in turn, inform future new employees, even if the person who originally discovered the problem no longer works there. Such information is in the repair shop's institutional memory.
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experience. In such a case, the organization would have lost its institutional memory and operate less efficiently until the workarounds that composed it could be developed again.
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is one of the significant institutional forces acting on the collective memory attributed to humanity. Alternatively, the evolution of ideas in
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document has been repealed, for fear of legal consequences that no longer exist. Institutional memory may also have influence on
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This article is about the ongoing transmission of thought between members of a group. For The West Wing episode, see
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theory is that the mechanism whereby knowledge and wisdom are passed down through the generations is subject to
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Corbett, Jack; Grube, Dennis
Christian; Lovell, Heather Caroline; Scott, Rodney James (2020).
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is a collective set of facts, concepts, experiences and knowledge held by a group of people.
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Corbett, Jack; Grube, Dennis C.; Lovell, Heather; Scott, Rodney (2018-02-12).
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Communicable Crises: Prevention, Response, and
Recovery in the Global Arena
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Institutional Memory as
Storytelling: How Networked Government Remembers
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367:"Singular memory or institutional memories? Toward a dynamic approach"
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Institutional memory may be encouraged to preserve an
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Institutional memory has been defined as "the stored
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116:Learn how and when to remove this message
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257:Memory hole
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374:Governance
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227:Bus factor
106:April 2017
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276:Footnotes
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