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is a free
Australian telephone and online counselling service for young people aged between 5 and 25. Counsellors respond to more than 6,000 calls each week about issues ranging from relationship breakdown and bullying to sexual abuse, homelessness, suicidal thoughts, depression and drug and alcohol
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Long-term users of the service can also access case management through Kids
Helpline, as well as "wrap around care" where a trusted adult is involved in ensuring a child's welfare. Kids Helpline can also refer patients onwards to more formal and in-person services.
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Called 'WebChat', Kids
Helpline counselling is also available online through the website. This service is available 24 hours a day, 7 days a week. Generally, this service has high wait times, ranging up to 50 minutes during peak times in
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All counsellors that provide services through Kids
Helpline are university-qualified and are formal employees of yourtown.
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96:, an Australian youth community services organisation, which provides the Kids Helpline service. Supported by the
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143:. The service is a freecall number from all mobiles on Australian carriers, landlines and public payphones.
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This article is about the
Australian service. For the Canadian service, see
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Free counselling over the phone available 24 hours a day, 7 days a week on
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Kids
Helpline also provides email counselling through
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368:Child-related organisations in Australia
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102:Department of Health and Aged Care
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186:Lifeline (crisis support service)
114:Government of Western Australia
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181:List of suicide crisis lines
28:Child Helpline International
320:"About WebChat Counselling"
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294:"About Phone Counselling"
26:Not to be confused with
110:Queensland Government
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147:Online Counselling.
128:Counselling methods
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274:. 13 November 2017
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