Knowledge (XXG)

LGBT marketing

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As a direct result of this campaign, numbers of youth that were educated in terms of HIV and their own status in New York City grew considerably, and therefore the LGBT community could be perceived as a safer place, as these youth were now aware of the risks involved with sex, and the consequences of
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usage than their non-LGBT+ peers, a pattern previously seen in 1998, 2003, and 2008 data. In a 2016 study, 49.5% of LGBT+ respondents reported current cigarette smoking, while 70.2% recognized smoking endangered one's health. In 2009-2010 data from the National Adult Tobacco Survey, gay and bisexual
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The tobacco and alcohol industries have marketed products directly to the LGBT+ community. In 1990, ACT-UP, an AIDS organization, boycotted Phillip Morris. Following this, other tobacco companies began funding AIDS organizations. In a 2013 study, LGBT+ participants reported statistically significant
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Social marketing's main aim is to raise awareness about a topic or issue within a community and work to change the overall opinion, attitude, or actions associated with that issue. Social marketing in a community that is as intimate and intertwined as the LGBT community is an effective and important
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Marketing campaigns focusing on lowering levels of LGBT+ substance abuse have been attempted. Break Up, an LGBT+ focused anti-smoking campaign, was met with mixed results; while a study following its implementation indicated helpline usage had increased, cessation attempts had not. In 2016, the FDA
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This campaign's success was unprecedented due to the heavy online social media presence of the youth, spreading this event through word of mouth. The objective of 167 youth tested was almost tripled, and 60% of those youth tested said they had never been tested before, with 98% of those saying they
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In 2014 LifeBeat launched the Know Your Status Stage (KYSS) campaign to try and raise awareness for the importance of getting tested for HIV on a larger scale than ever before. The idea behind it was to hold a large scale music event with artists that were very attractive to the target audience,
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The success of the campaign can be measured through the popularity of the LYC social media channels as a part of the NZ LGBT community, and in the statistic published on the NZAF webpage that states "new HIV infection rates among MSM in NZ have dropped 12%" since the launch of LYC. (NZAF, n.d.)
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plays an incredibly important part in an LGBT youth's life, with Amy Adele Hassinoff stating that "a variety of studies of gay, lesbian, transgender and queer youth indicate that the internet provides an important way to connect with communities and romantic partners, find information, and gain
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The New Zealand Aids Foundation (NZAF) launched the Love Your Condom (LYC) campaign in 2014 to promote the concept of safer sex through the active use of condoms and lube every time gay/bisexual men have sex. The overall goal of the campaign was to reduce the transmission of HIV in New Zealand
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test when going through the hiring process and specifically asked an employee about their sexual orientation. Coors ignored the boycott for several years, but made some concessions in 1978, and in 1995 began several countermeasures, including dropping the questions regarding homosexuality and
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unsafe sex. LifeBeat stated that "due to the impressive performance of the KYSS idea in New York, the name was registered to spread the initiative to other cities in other states with high youth HIV indices, like Florida, California, Texas and Georgia" (Effie Worldwide, 2015).
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Marketing to the gay and lesbian community faces statistical obstacles in that few credible peer-reviewed estimates of the gay and lesbian marketplace have been published. In particular, the use of non-random "convenience surveys" on attendees at gay resorts and subscribers to
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Social marketing is defined by Alan R. Andreasen as: "The adaption of commercial marketing technologies... to influence the voluntary behaviour of target audiences to improve their personal welfare and that of the society of which they are a part" (Andreasen, 1994).
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Due to the mass followings of the artists on social media and the incorporation of traditional advertising through the use of billboards in popular areas and ads in newspapers that were popular with their target audience, the campaign went viral.
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issued the Corporate Equality Index 2013, which provides a national benchmarking tool on corporate policies and practices related to LGBT employees in the United States. This is also used to determine a company's level of gay-friendliness.
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The effects of a successful LGBT marketing campaign can positively impact the LGBT community in ways that make the community safer and more welcoming, which is the overall goal of social marketing. Some examples of these effects include:
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has launched a specific LGBT-targeted vacations website. While over fifteen years old in the United States, LGBT marketing is a relatively new marketing phenomenon elsewhere in Australia and Europe, including Belgium and the Netherlands.
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reported that 3.5% of adults in the United States identified as lesbian, gay, bisexual, and .3% of adults as transgender. At that time, the LGBT consumer market was estimated to have an overall buying power of more than $ 835 billion.
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The campaign was launched after the NZAF executive director Shaun Robinson noticed condom use amongst men who have sex with men, otherwise known as MSM, was on the decline, both in NZ and internationally (Saxton et al., 2015).
1409:"Lesbian, Gay, Bisexual, and Transgender (LGBT) View it Differently Than Non-LGBT: Exposure to Tobacco-related Couponing, E-cigarette Advertisements, and Anti-tobacco Messages on Social and Traditional Media" 791: 711:, and the LGBT community. The LGBT community joined to protest Coors' hiring practices – polygraph tests were often required, during which the prospective employee was asked about their sexual orientation. 654:
The not-for-profit organization LifeBeat is a charity that works with the music industry to educate America's young LGBT and their allies about the realities and dangers of HIV/AIDS (LifeBeat, c2013).
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confidence" (Hasinoff, 2012). For marketers, this is important knowledge to possess as it suggests that LGBT marketing should place a heavy focus on the social media aspects of their campaigns.
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higher levels of exposure to tobacco-related content than non-LGBT+ participants. In 2010, of the sampled parades that listed sponsors, 61% of the prides were sponsored by the alcohol industry.
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Coors ignored the boycott for several years, but made some concessions in 1978, and in 1995 began several countermeasures, including dropping the questions regarding homosexuality and extending
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Major ad categories include travel, financial services, alcoholic beverages, automotive, entertainment, hair and skincare, luxury goods, pharmaceuticals, and fashion. For example,
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of the words "pink" and "whitewashing" that is used to describe a variety of marketing and political strategies aimed at promoting a product or an entity through an appeal to
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The LGBT+ community has historically suffered from higher levels of substance abuse than non-LGBT+ individuals. As of 2013, LGBT+ youth struggle with higher levels of
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has resulted in unreliable statistical estimates of LGBT buying power. The exact number of gays and lesbians in a given market is generally, if not always, unknown.
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In a study gauging LGBT+ response to targeted marketing, researchers noted that participants, particularly non-POC, interpreted it as valuable representation.
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The LYC campaign incorporates traditional media, such as billboards and print, (i.e. newspapers and magazines), along with an active social media presence and
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The LGBT market comprises a group of customers who buy goods and services from a broad range of companies across industry segments and in many countries.
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Saxton, P.J; Dickson, N. P.; Hughes, A. J.; Ludlam, A. H. (2015). "Infrequent condom use with casual partners among New Zealand gay and bisexual men".
1507:""If You Know You Exist, It's Just Marketing Poison": Meanings of Tobacco Industry Targeting in the Lesbian, Gay, Bisexual, and Transgender Community" 1116: 1342:
Przybylski, A. K.; Murayama, K.; DeHaan, C. R.; Gladwell, V. (2013). "Motivational, emotional and behavioral correlates of fear of missing out".
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Specialist LGBT marketing agencies in various countries provide specialized LGBT market services to companies seeking to target LGBT customers.
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Many brands that have previously ignored the existence of this segment of society now increasingly target LGBT customers. In August 2006,
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was the subject of a boycott by the LGBT community. The LGBT community joined to protest Coors' hiring practices, since Coors used a
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magazine carried a Business article on growing interest amongst brand name advertisers in Europe to target LGBT customers.
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amongst gay and bisexual men, as these were the groups that were identified as the highest at risk (Clayton-Brown, 2015).
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A large factor of this success is that today's youth experience a new phenomenon that has been labeled 'FOMO', or
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reported that there were more than 658,000 same-sex couples heading households in the United States. In 2013, the
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A condom given out by NYC Health Department during the Stonewall 50 – WorldPride NYC 2019 celebrations.
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One of the first instances of the impact of the LGBT community in the marketing world was in 1973 when
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was the subject of a boycott by the LGBT community starting in 1973. The boycott was initiated by
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funded the This Free Life campaign to help prevent and reduce smoking among LGBT+ young adults.
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Hasinoff, A. A. (2013). "Sexting as media production: Rethinking social media and sexuality".
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LGBT marketing initiatives have not been without controversy both for and against them.
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A large amount of the marketing that is aimed at the LGBT community has a heavy focus on
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extending domestic partnership benefits to its LGBT employees. The company also hired
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smokers were less likely to be aware of cessation helplines than straight smokers.
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However, some national governments have started to publish data that include
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to protest the company's antagonistic practices, and was later joined by
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Andreasen, A. R. (1994). "Social Marketing: Its Definition and Domain".
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hold a "die-in" protest against Israeli pinkwashing and the perceived
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to engage with its target audience – gay/bisexual men in New Zealand.
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way to get messages across that benefit the community as a whole.
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to identify companies that claimed to support women with
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benefits to its LGBT employees. The company also hired
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as a marketing representative and began advertising in
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as a marketing representative and began advertising in
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Social benefits of successful LGBT marketing campaigns
925: 923: 673:would get tested again. (Effie Worldwide, 2015) 1050:Manning-Schaffel, Vivian (September 13, 2004). 1747:Corporate America Taking Notice of GLBT Market 833:while actually profiting from their illness. 532: 56:LGBT-demonstration on one of the main streets 8: 1215:. Fairfax Media. The Hutt News. pp. 8–9 784:For the origin of the term pinkwashing, see 1752:Survey: Advertising Motivates Gay Consumers 539: 525: 117: 77:and at events such as Denver's PrideFest. 1666: 1579: 1530: 1481: 1432: 750:LGBT marketing flyer in Portland, Oregon. 1170:Journal of Public Policy & Marketing 939:Journal of Public Policy & Marketing 904: 120: 1402: 1400: 1398: 1738:– covers latest news on gay marketing 1698:Schulman, Sarah (November 30, 2011). 1213:"Graphic video aims for safe gay sex" 22:LGBT-pride symbols at a demonstration 7: 1317:"LifeBeat: Know Your Status Stage" 1211:Clayton-Brown, B. (May 26, 2015). 930:Oakenfull, Gillian W. (May 2013). 95:demographics of sexual orientation 14: 1742:Survey Reveals Gay Spending Power 1511:American Journal of Public Health 1462:American Journal of Public Health 1456:Spivey, Jasmine (February 2018). 687:Criticism of the alcohol industry 650:Know Your Status Stage – New York 1286:"LifeBeat Music Fights HIV/AIDS" 1083:"A New Ad Adage: Same Sex Sells" 1647:Journal of Health Communication 1554:Fish, Jessica (November 2017). 1413:Nicotine & Tobacco Research 1114:"Corporate Equality Index 2013" 1505:Smith, Elizabeth (June 2008). 626:Love Your Condom – New Zealand 107:American Marketing Association 1: 1659:10.1080/10810730.2016.1247485 1641:Plant, Aaron (January 2017). 1621:10.1161/circ.135.suppl_1.p087 1407:Emory, Kristen (April 2019). 1081:Smith, Adam (July 30, 2006). 843:Commercial Closet Association 97:from census results. In the 1344:Computers in Human Behavior 1321:Gold, North American Effies 1259:New Zealand Aids Foundation 810:support center in the city. 786:Pinkwashing (breast cancer) 1793: 1182:10.1177/074391569401300109 1052:"Take Pride in your Brand" 1027:(in Dutch). Archived from 1001:(in Dutch). 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Index


marketing
LGBT
marketing mix

Coors Brewing Company
polygraph
Mary Cheney
The Advocate
gay or lesbian newspapers
demographics of sexual orientation
2000 United States Census
Census Bureau
American Marketing Association
Marketing
Management
Distribution
Pricing
Retail
Service
Activation
Brand licensing
Brand management
Co-creation
Communications
Consumer behaviour
Consumer culture
Dominance
Effectiveness
Ethics

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