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Founded in 2002, the company started off with a single call center out of
Senegal only functioning with a maximum capacity of 300 employees/'callers'. PCCI Group is furthermore in partnership with its parent company: the Teyliom Group. With Teyliom Group offering services generally considered to be
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part of
Telecommunications services, the partnership was struck up quite naturally due to the two companies complementing each other's functions. PCCI started its operations with
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services. The company is continuing to establish itself in the call-center and telecommunications market, often being recognized for its consistent and branded
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In 2022 the company celebrated its 20th year in business as it now owns and operates 12 "contact centers" distributed through 8 African countries.
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589:(United Kingdom) and in emerging markets. Beyond its HQ the company holds active 12 active call-centers distributed through 8 African countries.
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companies as clients; this includes
European, Middle East and African leaders in telecommunications, media, BFSI, energy, retail and tourism.
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PCCI Group delivers its services primarily in
English and France and holds multiple
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in CĂ´te d'Ivoire in 2010 after having partnered up with MTN CĂ´te d'Ivoire in 2007.
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by offering services in the field of customer acquisition and commercial
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While operations are based in Africa, the company has contracts being
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http://www.itp.net/605862-pcci-group-to-expand-middle-east-operations
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service for any business operating within these areas of expertise:
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and continued growing to offer national and international,
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and tools are available to assist in formatting, such as
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743:"Dakar se cache au bout du fil du télémarketing"
456:(BPO) company focused on providing an adaptable
301:Company held as a part of Teyliom Global Capital
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196:, which are uninformative and vulnerable to
211:and maintains a consistent citation style.
50:Learn how and when to remove these messages
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271:Learn how and when to remove this message
253:Learn how and when to remove this message
165:Learn how and when to remove this message
698:"Don't Tell Anybody It's Africa Calling"
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682:: CS1 maint: archived copy as title (
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454:business process outsourcing
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528:History and company growth
581:(UAE) with operations in
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472:Media and Entertainment
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789:Call centre companies
784:Outsourcing companies
147:neutral point of view
351:United Arab Emirates
452:is a multinational
425:Number of employees
400:Customer Management
359:Number of locations
317:Customer Assistance
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703:28 November
637:28 November
563:Fortune 500
522:Middle East
458:call-center
415:Call-centre
778:Categories
752:2015-11-27
728:2023-01-11
669:2015-11-26
616:2023-01-11
593:References
585:(France),
551:subsidiary
514:outsourced
496:Technology
490:Healthcare
486:E-commerce
450:PCCI Group
439:pcci-group
369:Key people
284:PCCI GROUP
209:verifiable
135:improve it
91:; try the
78:link to it
36:improve it
569:Locations
499:Utilities
481:Insurance
194:bare URLs
81:. Please
42:talk page
678:cite web
520:and the
393:Products
306:Industry
198:link rot
719:"false"
557:Clients
477:Fintech
475:Banks,
434:Website
330: (
325:Founded
607:"Home"
587:London
518:Europe
503:Retail
218:reFill
74:orphan
72:is an
663:(PDF)
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583:Paris
579:Dubai
573:PCCI
516:from
429:5,000
345:Dubai
192:uses
723:PCCI
705:2015
684:link
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479:and
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