32:
in 1979. The QMMG is used by a business or organization as a benchmark of how mature their processes are, and how well they are embedded in their culture, with respect to service or product quality management.
69:
174:
143:
105:
95:
43:
The
Quality Management Maturity Grid describes 5 maturity levels through which an organization or business will go through:
196:
74:
37:
170:
139:
101:
166:
160:
25:
190:
133:
111:
162:
The
Capability Maturity Model: Guidelines for Improving the Software Process
40:(CMM) created a decade later that also has five levels of maturity.
36:
The QMMG is credited with being the precursor maturity model for the
165:. Reading, Massachusetts: Addison Wesley Longman, Inc. p.
24:) is an organizational maturity matrix conceived by
8:
159:Software Engineering Institute (1994).
86:
70:Capability Maturity Model Integration
7:
14:
18:Quality Management Maturity Grid
1:
28:first published in his book
135:Quality is Free (paperback)
213:
75:Capability Maturity Model
38:Capability Maturity Model
132:Crosby, Philip (1980).
94:Crosby, Philip (1979).
197:Quality management
204:
181:
180:
156:
150:
149:
129:
123:
122:
120:
119:
110:. Archived from
91:
26:Philip B. Crosby
212:
211:
207:
206:
205:
203:
202:
201:
187:
186:
185:
184:
177:
158:
157:
153:
146:
138:. McGraw-Hill.
131:
130:
126:
117:
115:
108:
100:. McGraw-Hill.
97:Quality is Free
93:
92:
88:
83:
66:
30:Quality is Free
12:
11:
5:
210:
208:
200:
199:
189:
188:
183:
182:
175:
151:
144:
124:
106:
85:
84:
82:
79:
78:
77:
72:
65:
62:
61:
60:
57:
54:
51:
48:
13:
10:
9:
6:
4:
3:
2:
209:
198:
195:
194:
192:
178:
176:0-201-54664-7
172:
168:
164:
163:
155:
152:
147:
145:0-451-62585-4
141:
137:
136:
128:
125:
114:on 2012-06-27
113:
109:
107:0-07-014512-1
103:
99:
98:
90:
87:
80:
76:
73:
71:
68:
67:
63:
58:
55:
53:Enlightenment
52:
49:
46:
45:
44:
41:
39:
34:
31:
27:
23:
19:
161:
154:
134:
127:
116:. Retrieved
112:the original
96:
89:
42:
35:
29:
21:
17:
15:
47:Uncertainty
118:2019-08-07
81:Footnotes
59:Certainty
50:Awakening
191:Category
64:See also
173:
142:
104:
56:Wisdom
171:ISBN
140:ISBN
102:ISBN
22:QMMG
16:The
193::
169:.
167:11
179:.
148:.
121:.
20:(
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.