Knowledge (XXG)

Strategic design

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112:"To survive in today’s rapidly changing world, products and services must not only anticipate change, but drive it. Businesses that don’t will lose market share to those that do. There have been many examples of strategic design breakthroughs over the years and in an increasingly competitive global market with rapid product cycles, strategic design is becoming more important". 51:, allowing ideas to become practical and profitable applications "that can be managed effectively, acquired, used and/or consumed by target audiences." Strategic design draws from the body of literature that emerged in recent years, which outline strategic design principles that provide insights and new methods in the areas of 27:'s innovative and competitive qualities. Its foundations lie in the analysis of external and internal trends and data, which enables design decisions to be made on the basis of facts rather than aesthetics or intuition. The discipline is mostly practiced by design agencies or by internal development departments. 47:. It redefines how problems are approached, identifies opportunities for action, and helps deliver more complete and resilient solutions." The traditional concept of design is mainly associated with artistic work. The addition of the term strategic expands such conception so that creativity is linked with 161:'s global design division is focused most intently on designs that simplify technology experiences. This leads to lower manufacturing costs at a time when CEO Mark Hurd is pushing for cost-cutting.) Mark Hurd discussed HP's design strategy for determining environmental footprint of their supply chain. 168:, developed the core brand-design principle ″Balance of Reason & Feeling″ for Samsung Electronics, together with rational and emotional attributes, to guide design language within a comprehensive brand-design program that inspired differentiation and elevated the company's global image.) 35:"Traditional definitions of design often focus on creating discrete solutions—be it a product, a building, or a service. Strategic design is about applying some of the principles of traditional design to "big picture" systemic challenges like business growth, 81:
Businesses are the main consumers of strategic design, but the public, political and not-for-profit sectors are also making increasing use of the discipline. Its applications are varied, yet often aim to strengthen one of the following: product
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it can be used to manage risks by providing a structure that offers opportunities for collaboration, innovation and the creation of a mechanism to meaningfully address problems.
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that its disposable cameras were not intended to replace traditional cameras, but instead to meet specific needs, like weddings, underwater photography and others)
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Strategic design has become increasingly crucial in recent years, as businesses and organisations compete for a share of today's global and fast-paced marketplace.
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Identifying the most important questions that a company's products and services should address (Example: John Rheinfrank of Fitch Design showed
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Strategic Design MA course description, SRH Berlin University of Applied Science (former Design Akademie Berlin)
2127: 1884: 1796: 1558: 1245: 1175: 1036: 892: 803: 677: 59:, and ownership. There are at least four factors that demonstrate the value of strategic design and these are: 1220: 2092: 2057: 1985: 1944: 1896: 1754: 1573: 1531: 1496: 1476: 1240: 359: 56: 1612: 1481: 1446: 897: 798: 771: 709: 2293: 2077: 1960: 1774: 1580: 1553: 1543: 1511: 1501: 1466: 1381: 1326: 1321: 1304: 1250: 1088: 1041: 902: 766: 687: 543: 243: 2247: 2102: 2062: 1816: 1769: 1590: 1538: 1461: 1451: 1351: 1314: 1294: 1225: 1215: 623: 613: 570: 548: 503: 446: 223: 218: 203: 165: 2042: 1965: 1874: 1759: 1607: 1585: 1491: 1471: 1336: 1195: 1180: 1093: 860: 813: 594: 87: 142:
Prioritizing the order in which a portfolio of products and services should be launched (Example:
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it creates meaning, by effectively making the customer understand the product and its value; and,
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Krishnan, R.; Kumar, K., ″Capturing Value in Global Markets: The Case of Samsung Electronics″,
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Chung, K.; Freeze, K., "Design Strategy at Samsung Electronics: Becoming a Top-Tier Company″,
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it offers a way for firms to differentiate their products and services from the competition;
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turn an understanding of college students into a dorm room line designed by Todd Oldham)
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Strategic design can play a role in helping to resolve the following common problems:
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Integrating design as a fundamental aspect of strategic brand intent (Example:
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it affects consumer behavior through motivation by creating a perceptual value;
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The Strategic Designer: Tools & Techniques for Managing the Design Process
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ecosystem slowly over time, rather than launching all of its pieces at once)
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Design Management Institute Case Study - Harvard Business School Publishing
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Connecting design efforts to an organization's business strategy (Example:
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http://www.hp.com/hpinfo/globalcitizenship/08gcreport/pdf/hp_fy06_gcr.pdf
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Advertising Research: The Internet, Consumer Behavior, and Strategy
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SCMS Journal of Indian Management - Indian Institute of Management
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Translating insights into actionable solutions (Example:
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Strategic design as described by Tim Brown, CEO of IDEO
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Chung, K.; Hardy, T.; So, S., ″Strategic Realization″
1953: 1912: 1855: 1745: 997: 916: 832: 740: 622: 502: 308: 286:. Chicago: Marketing Classics Press. p. 5. 447: 8: 261:. New York: Palgrave Macmillan. p. 4. 2013: 1742: 1716: 1161: 499: 488: 454: 440: 432: 348:Silicon Valley / San Jose Business Journal 1971:Good Design Award (Museum of Modern Art) 422:Definition of strategic design by INDEX: 346:Duan. M., ″Getting jump on good ideas″, 235: 19:is the application of future-oriented 1976:Good Design Award (Chicago Athenaeum) 257:Holland, Ray; Lam, Busayawan (2014). 7: 23:principles in order to increase an 1920:American Institute of Graphic Arts 14: 1930:Design and Industries Association 315:. Avon, MA: Simon and Schuster. 1925:Chartered Society of Designers 1: 1996:Prince Philip Designers Prize 639:Architectural lighting design 246:. Helsinki Design Lab, Sitra. 1802:Electronic design automation 1785:Virtual home design software 757:Automotive suspension design 166:Tom Hardy, Design Strategist 661:Environmental impact design 244:"What is Strategic Design?" 2354: 1940:International Forum Design 1310:Engineering design process 387:, October - December 2005. 2275: 2023: 2012: 1741: 1715: 1171: 1160: 1062:Integrated circuit design 984:Stage/set lighting design 873:Hardware interface design 789:Hardware interface design 498: 487: 469: 401:Design Management Journal 259:Managing Strategic Design 1897:Industrial design rights 1885:Fashion design copyright 1797:Design quality indicator 1246:Creative problem-solving 1037:Electrical system design 893:Sonic interaction design 804:Photographic lens design 678:Healthy community design 2093:New product development 2058:Enterprise architecture 1986:IF Product Design Award 1945:Design Research Society 1497:Reliability engineering 307:Holston, David (2011). 282:Zinkan, George (2011). 1549:Top-down and bottom-up 898:User experience design 799:Packaging and labeling 772:Electric guitar design 710:Landscape architecture 94:, corporate branding, 2078:Innovation management 1961:European Design Award 1727:Intellectual property 1544:Theory of constraints 1507:Responsibility-driven 1347:For manufacturability 1251:Creativity techniques 1089:Nuclear weapon design 903:User interface design 767:Corrugated box design 688:Interior architecture 2123:Unintelligent design 2103:Philosophy of design 1817:Design specification 1770:Comprehensive layout 1342:For behaviour change 1315:Probabilistic design 1077:Power network design 614:Visual merchandising 571:Instructional design 549:Postage stamp design 224:User-centered design 219:U.S. Army Strategist 204:Instructional design 2043:Creative industries 1966:German Design Award 1875:Design infringement 1760:Architectural model 1099:Organization design 1094:Nucleic acid design 1042:Experimental design 595:Traffic sign design 88:product development 2108:Process simulation 2083:Intelligent design 1407:Intelligence-based 1402:Integrated topside 1332:Framework-oriented 1017:Behavioural design 888:Information design 566:Information design 350:, 12 January 2007. 92:corporate identity 2325: 2324: 2271: 2270: 2038:Conceptual design 2008: 2007: 2004: 2003: 1991:James Dyson Award 1847:Website wireframe 1837:Technical drawing 1711: 1710: 1559:Transgenerational 1300:Ecological design 1176:Activity-centered 1156: 1155: 1152: 1151: 1134:Spacecraft design 928:Public art design 866:Video game design 844:Experience design 814:Production design 794:Motorcycle design 752:Automotive design 656:Ecological design 534:Film title design 199:Industrial design 184:Design management 179:Experience design 2345: 2317: 2310: 2303: 2296: 2289: 2282: 2014: 1891:Geschmacksmuster 1865:Community design 1743: 1717: 1477:Process-centered 1273:Design–bid–build 1241:Cradle-to-cradle 1221:Concept-oriented 1162: 1139:Strategic design 1109:Processor design 1084:Mechanism design 1052:Geometric design 1012:Algorithm design 952:Jewellery design 883:Immersive design 777:Furniture design 722:Landscape design 500: 489: 456: 449: 442: 433: 404: 394: 388: 381: 375: 368: 362: 357: 351: 344: 338: 336:Strategic Design 333: 327: 326: 314: 304: 298: 297: 279: 273: 272: 254: 248: 247: 240: 104:service delivery 17:Strategic design 2353: 2352: 2348: 2347: 2346: 2344: 2343: 2342: 2328: 2327: 2326: 2321: 2315: 2308: 2301: 2294: 2287: 2280: 2267: 2068:Futures studies 2019: 2000: 1949: 1908: 1857: 1851: 1737: 1736: 1707: 1613:Value sensitive 1603:User innovation 1482:Public interest 1447:Object-oriented 1167: 1148: 1129:Software design 1119:Research design 1072:Physical design 1027:Database design 1001: 999: 993: 969:Property design 964:Game art design 918: 912: 835: 828: 743: 736: 693:Interior design 644:Building design 625: 618: 505: 494: 483: 465: 460: 413: 408: 407: 395: 391: 382: 378: 369: 365: 358: 354: 345: 341: 334: 330: 323: 306: 305: 301: 294: 281: 280: 276: 269: 256: 255: 251: 242: 241: 237: 232: 194:Design thinking 175: 159:Hewlett-Packard 133:Jump Associates 100:business models 79: 33: 12: 11: 5: 2351: 2349: 2341: 2340: 2330: 2329: 2323: 2322: 2320: 2319: 2312: 2305: 2298: 2291: 2284: 2276: 2273: 2272: 2269: 2268: 2266: 2265: 2260: 2255: 2250: 2245: 2240: 2235: 2230: 2225: 2220: 2215: 2210: 2205: 2200: 2195: 2190: 2185: 2180: 2175: 2170: 2169: 2168: 2163: 2153: 2148: 2143: 2136: 2135: 2133:Wicked problem 2130: 2125: 2120: 2115: 2110: 2105: 2100: 2095: 2090: 2085: 2080: 2075: 2070: 2065: 2060: 2055: 2050: 2045: 2040: 2035: 2030: 2024: 2021: 2020: 2018:Related topics 2017: 2010: 2009: 2006: 2005: 2002: 2001: 1999: 1998: 1993: 1988: 1983: 1978: 1973: 1968: 1963: 1957: 1955: 1951: 1950: 1948: 1947: 1942: 1937: 1935:Design Council 1932: 1927: 1922: 1916: 1914: 1910: 1909: 1907: 1906: 1905: 1904: 1902:European Union 1894: 1887: 1882: 1877: 1872: 1867: 1861: 1859: 1853: 1852: 1850: 1849: 1844: 1839: 1834: 1829: 1824: 1819: 1814: 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1203: 1198: 1193: 1188: 1183: 1178: 1172: 1169: 1168: 1165: 1158: 1157: 1154: 1153: 1150: 1149: 1147: 1146: 1144:Systems design 1141: 1136: 1131: 1126: 1121: 1116: 1114:Protein design 1111: 1106: 1104:Process design 1101: 1096: 1091: 1086: 1081: 1080: 1079: 1074: 1069: 1067:Circuit design 1059: 1054: 1049: 1044: 1039: 1034: 1029: 1024: 1019: 1014: 1008: 1006: 995: 994: 992: 991: 989:Textile design 986: 981: 976: 971: 966: 961: 956: 955: 954: 949: 947:Costume design 942:Fashion design 939: 930: 924: 922: 914: 913: 911: 910: 905: 900: 895: 890: 885: 880: 875: 870: 869: 868: 863: 853: 852: 851: 840: 838: 830: 829: 827: 826: 824:Service design 821: 819:Sensory design 816: 811: 809:Product design 806: 801: 796: 791: 786: 785: 784: 774: 769: 764: 759: 754: 748: 746: 738: 737: 735: 734: 729: 727:Spatial design 724: 719: 718: 717: 707: 705:Keyline design 702: 701: 700: 690: 685: 680: 675: 674: 673: 671:Computer-aided 663: 658: 653: 652: 651: 641: 636: 630: 628: 620: 619: 617: 616: 611: 606: 597: 588: 583: 578: 573: 568: 563: 558: 557: 556: 551: 546: 539:Graphic design 536: 531: 529:Exhibit design 526: 521: 516: 510: 508: 496: 495: 492: 485: 484: 482: 481: 476: 470: 467: 466: 461: 459: 458: 451: 444: 436: 430: 429: 424: 419: 412: 411:External links 409: 406: 405: 403:, Winter 2000. 389: 376: 363: 352: 339: 328: 321: 299: 292: 274: 267: 249: 234: 233: 231: 228: 227: 226: 221: 216: 214:Service design 211: 209:Product design 206: 201: 196: 191: 189:Design methods 186: 181: 174: 171: 170: 169: 162: 155: 140: 129: 78: 75: 74: 73: 70: 67: 64: 45:climate change 32: 29: 13: 10: 9: 6: 4: 3: 2: 2350: 2339: 2336: 2335: 2333: 2318: 2313: 2311: 2306: 2304: 2299: 2297: 2292: 2290: 2285: 2283: 2278: 2277: 2274: 2264: 2261: 2259: 2256: 2254: 2251: 2249: 2248:specification 2246: 2244: 2241: 2239: 2236: 2234: 2231: 2229: 2226: 2224: 2221: 2219: 2216: 2214: 2211: 2209: 2206: 2204: 2201: 2199: 2196: 2194: 2191: 2189: 2186: 2184: 2181: 2179: 2176: 2174: 2171: 2167: 2164: 2162: 2161:architectural 2159: 2158: 2157: 2154: 2152: 2149: 2147: 2144: 2142: 2138: 2137: 2134: 2131: 2129: 2128:Visualization 2126: 2124: 2121: 2119: 2116: 2114: 2111: 2109: 2106: 2104: 2101: 2099: 2096: 2094: 2091: 2089: 2086: 2084: 2081: 2079: 2076: 2074: 2071: 2069: 2066: 2064: 2061: 2059: 2056: 2054: 2051: 2049: 2048:Cultural icon 2046: 2044: 2041: 2039: 2036: 2034: 2031: 2029: 2026: 2025: 2022: 2015: 2011: 1997: 1994: 1992: 1989: 1987: 1984: 1982: 1979: 1977: 1974: 1972: 1969: 1967: 1964: 1962: 1959: 1958: 1956: 1952: 1946: 1943: 1941: 1938: 1936: 1933: 1931: 1928: 1926: 1923: 1921: 1918: 1917: 1915: 1913:Organizations 1911: 1903: 1900: 1899: 1898: 1895: 1893: 1892: 1888: 1886: 1883: 1881: 1880:Design patent 1878: 1876: 1873: 1871: 1870:Design around 1868: 1866: 1863: 1862: 1860: 1854: 1848: 1845: 1843: 1840: 1838: 1835: 1833: 1830: 1828: 1825: 1823: 1820: 1818: 1815: 1813: 1810: 1808: 1805: 1803: 1800: 1798: 1795: 1793: 1790: 1786: 1783: 1781: 1778: 1777: 1776: 1773: 1771: 1768: 1766: 1763: 1761: 1758: 1756: 1753: 1752: 1750: 1748: 1744: 1740: 1732: 1730:Organizations 1729: 1726: 1723: 1722: 1718: 1714: 1704: 1701: 1699: 1696: 1694: 1691: 1689: 1686: 1684: 1681: 1679: 1676: 1674: 1671: 1669: 1666: 1664: 1661: 1659: 1656: 1654: 1651: 1649: 1646: 1644: 1641: 1639: 1636: 1634: 1631: 1629: 1625: 1624: 1619: 1616: 1615: 1614: 1611: 1609: 1606: 1604: 1601: 1597: 1594: 1593: 1592: 1591:User-centered 1589: 1587: 1584: 1582: 1579: 1575: 1572: 1571: 1570: 1567: 1565: 1562: 1560: 1557: 1555: 1552: 1550: 1547: 1545: 1542: 1540: 1539:Tableless web 1537: 1533: 1530: 1529: 1528: 1525: 1523: 1520: 1518: 1515: 1513: 1510: 1508: 1505: 1503: 1500: 1498: 1495: 1493: 1490: 1488: 1485: 1483: 1480: 1478: 1475: 1473: 1470: 1468: 1465: 1463: 1462:Participatory 1460: 1458: 1455: 1453: 1450: 1448: 1445: 1443: 1440: 1438: 1435: 1433: 1430: 1428: 1425: 1423: 1420: 1418: 1415: 1413: 1410: 1408: 1405: 1403: 1400: 1398: 1395: 1393: 1390: 1388: 1385: 1383: 1380: 1378: 1375: 1373: 1370: 1368: 1365: 1363: 1360: 1358: 1355: 1353: 1352:For Six Sigma 1350: 1348: 1345: 1343: 1340: 1338: 1335: 1333: 1330: 1328: 1325: 1323: 1320: 1316: 1313: 1312: 1311: 1308: 1306: 1303: 1301: 1298: 1296: 1295:Domain-driven 1293: 1291: 1288: 1284: 1283:architect-led 1281: 1280: 1279: 1276: 1274: 1271: 1269: 1266: 1262: 1259: 1258: 1257: 1254: 1252: 1249: 1247: 1244: 1242: 1239: 1237: 1234: 1232: 1229: 1227: 1226:Configuration 1224: 1222: 1219: 1217: 1214: 1212: 1209: 1207: 1204: 1202: 1199: 1197: 1194: 1192: 1191:Brainstorming 1189: 1187: 1184: 1182: 1179: 1177: 1174: 1173: 1170: 1163: 1159: 1145: 1142: 1140: 1137: 1135: 1132: 1130: 1127: 1125: 1124:Social design 1122: 1120: 1117: 1115: 1112: 1110: 1107: 1105: 1102: 1100: 1097: 1095: 1092: 1090: 1087: 1085: 1082: 1078: 1075: 1073: 1070: 1068: 1065: 1064: 1063: 1060: 1058: 1055: 1053: 1050: 1048: 1047:Filter design 1045: 1043: 1040: 1038: 1035: 1033: 1030: 1028: 1025: 1023: 1022:Boiler design 1020: 1018: 1015: 1013: 1010: 1009: 1007: 1005: 996: 990: 987: 985: 982: 980: 977: 975: 974:Scenic design 972: 970: 967: 965: 962: 960: 959:Floral design 957: 953: 950: 948: 945: 944: 943: 940: 938: 934: 931: 929: 926: 925: 923: 921: 915: 909: 906: 904: 901: 899: 896: 894: 891: 889: 886: 884: 881: 879: 876: 874: 871: 867: 864: 862: 859: 858: 857: 854: 850: 847: 846: 845: 842: 841: 839: 837: 831: 825: 822: 820: 817: 815: 812: 810: 807: 805: 802: 800: 797: 795: 792: 790: 787: 783: 780: 779: 778: 775: 773: 770: 768: 765: 763: 760: 758: 755: 753: 750: 749: 747: 745: 739: 733: 730: 728: 725: 723: 720: 716: 713: 712: 711: 708: 706: 703: 699: 696: 695: 694: 691: 689: 686: 684: 681: 679: 676: 672: 669: 668: 667: 666:Garden design 664: 662: 659: 657: 654: 650: 649:Passive solar 647: 646: 645: 642: 640: 637: 635: 632: 631: 629: 627: 624:Environmental 621: 615: 612: 610: 607: 605: 601: 598: 596: 592: 589: 587: 586:Retail design 584: 582: 579: 577: 574: 572: 569: 567: 564: 562: 559: 555: 552: 550: 547: 545: 542: 541: 540: 537: 535: 532: 530: 527: 525: 522: 520: 517: 515: 512: 511: 509: 507: 504:Communication 501: 497: 490: 486: 480: 477: 475: 472: 471: 468: 464: 457: 452: 450: 445: 443: 438: 437: 434: 428: 425: 423: 420: 418: 415: 414: 410: 402: 398: 393: 390: 386: 380: 377: 373: 367: 364: 361: 356: 353: 349: 343: 340: 337: 332: 329: 324: 322:9781600617997 318: 313: 312: 303: 300: 295: 293:9781613112717 289: 285: 278: 275: 270: 268:9781137325945 264: 260: 253: 250: 245: 239: 236: 229: 225: 222: 220: 217: 215: 212: 210: 207: 205: 202: 200: 197: 195: 192: 190: 187: 185: 182: 180: 177: 176: 172: 167: 163: 160: 156: 153: 149: 146:laid out the 145: 141: 138: 134: 130: 127: 123: 122: 121: 118: 117: 113: 110: 107: 105: 101: 97: 93: 89: 85: 76: 71: 68: 65: 62: 61: 60: 58: 54: 53:merchandising 50: 46: 42: 38: 30: 28: 26: 22: 18: 2118:STEAM fields 2088:Lean startup 2073:Indie design 1889: 1856:Intellectual 1608:Value-driven 1586:Use-centered 1492:Regenerative 1472:Policy-based 1432:Mind mapping 1337:For assembly 1278:Design–build 1196:By committee 1181:Adaptive web 1138: 979:Sound design 937:glass design 935: / 920:applied arts 861:Level design 732:Urban design 683:Hotel design 634:Architecture 609:Video design 602: / 593: / 561:Illustration 554:Print design 524:Brand design 400: 392: 384: 379: 371: 366: 355: 347: 342: 331: 310: 302: 283: 277: 258: 252: 238: 119: 115: 114: 111: 108: 80: 77:Applications 34: 25:organization 16: 15: 2156:competition 2113:Slow design 2063:Form factor 2033:Concept art 1842:HTML editor 1522:Sustainable 1357:For testing 1201:By contract 1057:Work design 1032:Drug design 1004:engineering 878:Icon design 856:Game design 834:Interaction 782:Sustainable 715:Sustainable 604:Type design 581:Photography 576:News design 519:Book design 514:Advertising 493:Disciplines 37:health care 2316:Wiktionary 2309:Wikisource 2263:technology 2233:principles 1832:Storyboard 1658:management 1653:leadership 1618:Privacy by 1457:Parametric 1427:Metadesign 1397:Integrated 1387:High-level 1372:Generative 1367:Functional 1236:Continuous 1231:Contextual 1206:C-K theory 1166:Approaches 908:Web design 762:CMF design 742:Industrial 600:Typography 230:References 144:Apple Inc. 49:innovation 31:Definition 2302:Wikiquote 2288:Wikibooks 2238:rationale 2203:knowledge 2178:education 2098:OODA loop 1822:Prototype 1807:Flowchart 1765:Blueprint 1633:computing 1569:Universal 1517:Safe-life 1422:Low-level 1412:Iterative 1392:Inclusive 1377:Geodesign 1268:Defensive 1216:Co-design 1186:Affective 96:operating 57:consuming 41:education 2332:Category 2295:Wikinews 2228:paradigm 2208:language 2188:engineer 2183:elements 2173:director 1858:property 1703:thinking 1693:strategy 1678:research 1638:controls 1596:Empathic 1527:Systemic 1487:Rational 1442:New Wave 1256:Critical 479:Designer 173:See also 116:Examples 84:branding 2281:Commons 2253:studies 2198:history 2166:student 2151:classic 2139:Design 2053:.design 1981:Graphex 1683:science 1673:pattern 1668:methods 1643:culture 1626:Design 1437:Modular 1290:Diffuse 1211:Closure 933:Ceramic 591:Signage 474:Outline 374:, 2008. 135:helped 2338:Design 2258:studio 2243:review 2223:museum 2146:change 1954:Awards 1827:Sketch 1812:Mockup 1792:CAutoD 1733:Awards 1698:theory 1688:sprint 1663:marker 1628:choice 1002:& 1000:design 836:design 744:design 626:design 544:Motion 506:design 463:Design 319:  290:  265:  152:iTunes 137:Target 102:, and 43:, and 21:design 2141:brief 2028:Agile 1747:Tools 1724:Tools 1362:For X 998:Other 917:Other 126:Kodak 2218:load 2213:life 2193:firm 1780:CAID 1648:flow 1564:TRIZ 1452:Open 317:ISBN 288:ISBN 263:ISBN 148:iPod 98:and 1775:CAD 1755:AAD 1532:SOD 1512:RWD 1382:HCD 849:EED 698:EID 2334:: 399:, 106:. 90:, 86:, 55:, 39:, 455:e 448:t 441:v 325:. 296:. 271:. 150:+

Index

design
organization
health care
education
climate change
innovation
merchandising
consuming
branding
product development
corporate identity
operating
business models
service delivery
Kodak
Jump Associates
Target
Apple Inc.
iPod
iTunes
Hewlett-Packard
Tom Hardy, Design Strategist
Experience design
Design management
Design methods
Design thinking
Industrial design
Instructional design
Product design
Service design

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