86:
427:'Billing' is the group of processes and systems that are responsible for collection of appropriate usage records, determining charging and billing information, production of timely and accurate bills, for providing pre-bill use information and billing to customers, for processing their payments, and performing payment collections
225:
Information management area unites functions that responsible to support customer information, product and service data, pricing models, including their possible combinations, as well as billing configuration data, such as billing cycles schedules, event triggers, bill delivery channels, audit
198:, traffic summary in gigabytes), applying prices, tariffs, discounts, taxes and compiling charges for each customer account, rendering bills, managing bill delivery, applying adjustments, maintaining of customer account.
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A global market of the packaged telecommunications billing systems estimated to $ 6 Billion at 2007 and forecast to grow up to $ 7.2 Billion in 2012. Market shares by application specific as of 2007 were following:
238:
Financial management area covers functions of payment tracking and processing, mapping correspondence between payments and consumed services, managing credits and debt collections, calculating company taxes.
570:
636:
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Communication service providers, which operates with multiple services in multiple modes used to integrate in one bill all charges, unify customer management in one system. Term
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service model there are no vital requirements to decrease a balance of a customer account in real time, in this case charging scheduled to be rarely, usually, once per month.
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that are responsible to collect consumption data, calculate charging and billing information, produce bills to customers, process their payments and manage debt collection.
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194:), rating consumption (determining factors, significant for further calculation, for example, calculating total time of calls for each tariff zones, count of
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system; collaboration with customer can be a function of information management area of billing system or can be completely allocated in CRM.
705:
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refers to such a solution, that could maintain single customer account and produce a single bill for all services (for example, it could be
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Operations area functions implementation can vary significantly depending on communications type and payment model. In particular, for
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Telecommunications billing is a significant component of any commercial communications service provider regardless specialization:
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companies could not operate without billing, because it creates an economic value of their business.
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Operations area includes functions of capturing usage records (depending on the industry it can be
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services for one customer) and also do it regardless a payment method (prepaid or postpaid).
158:) is considered as a single process bundle, as special functional areas could be picked out
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Telecommunications
Billing Systems: Implementing and Upgrading for Profitability
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settings, data archiving parameters. Customer information often integrated with
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488:"Convergent charging is the route to increased competitiveness for operators"
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As of 2010, market shares of billing systems by vendors were following:
110: in this section. Unsourced material may be challenged and removed.
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567:"Forecast: Global Telecom Billing to Hit $ 7.6 Billion in 2012"
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designed to support the telecommunications billing processes.
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customers billing should be realized continuously (in near
591:
Törnkvist, Robert & Schubert, Ralph (2009-01-30).
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data, in some cases usage data could be prepared by
138:Billing functions can be grouped to three areas:
633:"Billing market share report 2009. Sample pages"
560:
558:
298: 9,7 % — cable and satellite billing;
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450:
438:
390:
8:
295:10,9% — consumer billing for fixed networks;
285:16,4% — business billing for fixed networks;
686:Hunter, Jane M.; Thiebaud, Maud E. (2003).
143:
593:"Ericsson convergent charging and billing"
524:"bluemart convergent charging and billing"
370: 5 % — Intec Telecom Systems, a
273:Telecommunications billing systems market
147:
126:Learn how and when to remove this message
311: 4,6 % — interconnect billing.
383:
301: 8,8 % — convergent billing;
565:Dinan, Michael hangang (2008-10-17).
7:
463:Invoice Templates for All Industries
108:adding citations to reliable sources
76:Telecommunications billing functions
692:. Professional Telecommunications.
192:telecommunications mediation system
735:Telecommunications billing systems
659:"Billing market share report 2009"
14:
497:. OSS/BSS Analyst. Archived from
288:13,3% — prepaid billing based on
259:public switched telephone network
35:telecommunications billing system
228:customer relationship management
84:
58:mobile virtual network operators
28:communications service providers
665:from the original on 2011-08-16
657:Mottishaw, Peter (2010-07-27).
639:from the original on 2011-09-14
631:Mottishaw, Peter (2010-07-27).
613:from the original on 2011-09-27
573:from the original on 2008-10-20
139:
95:needs additional citations for
39:enterprise application software
152:billing and revenue management
1:
64:, transit traffic companies,
50:mobile wireless communication
26:is the group of processes of
486:rayan, othman (2014-03-01).
414:. 2011-05-17. Archived from
188:network traffic measurement
150:. In the broad sense, when
751:
730:Telecommunications systems
474:Hunter & Thiebaud 2003
451:Hunter & Thiebaud 2003
439:Hunter & Thiebaud 2003
391:Hunter & Thiebaud 2003
246:
62:internet service providers
24:Telecommunications billing
15:
255:convergent billing system
209:standards, also noted as
600:Ericsson Review Magazine
282:27,2% — mobile postpaid;
164:profitability management
221:Information management
144:information management
522:verapo (2009-01-30).
365:LHS Telekommunikation
184:charging data records
367:, acquired in 2007);
234:Financial management
148:financial management
104:improve this article
16:For other uses, see
363:company (including
304: 8,2 % —
290:intelligent network
249:Convergent charging
207:real-time computing
180:call detail records
661:. Analysis Mason.
635:. Analysis Mason.
408:TM Forum Knowledge
374:middleman company.
343:Oracle Corporation
243:Convergent billing
725:Business software
707:978-0-07-140857-8
476:, pp. 13–14.
355: 5 % —
348: 6 % —
341: 6 % —
330: 8 % —
306:mediation billing
160:revenue assurance
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168:fraud management
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66:cable television
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544:on 2011-09-27
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116:February 2012
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539:the original
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420:. Retrieved
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102:Please help
97:verification
94:
70:satellite TV
43:
34:
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23:
22:
698:McGraw-Hill
292:for mobile;
211:hot billing
56:companies,
719:Categories
669:2011-05-17
643:2011-05-17
617:2011-05-16
577:2011-05-17
548:2011-05-16
508:2014-03-01
422:2011-05-17
379:References
174:Operations
140:operations
404:"Billing"
350:Convergys
46:telephone
663:Archived
637:Archived
608:Archived
604:Ericsson
571:Archived
535:Ericsson
412:TM Forum
357:Ericsson
338:company;
327:company;
263:cable TV
215:postpaid
680:Sources
361:Swedish
336:Chinese
325:Israeli
203:prepaid
18:Billing
704:
495:nortel
332:Huawei
321:Amdocs
319:27% —
37:is an
611:(PDF)
596:(PDF)
542:(PDF)
527:(PDF)
502:(PDF)
491:(PDF)
323:, an
702:ISBN
359:, a
334:, a
265:and
68:and
54:VoIP
156:BRM
106:by
721::
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557:^
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372:UK
261:,
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60:,
52:,
48:,
33:A
710:.
672:.
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154:(
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123:(
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114:(
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20:.
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.
