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Upward communication keeps managers aware of how employees feel about their jobs, policies and procedures, and the business in general. It consists of methods like
Feedback from employees, helps in bringing mutual trust and helps the organization to determine, implement or decide upon new policies.
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is becoming more popular in organizations as traditional forms of communication are becoming less popular. The more traditional organization types such as a hierarchy, places people into separate ranks. The ways in which low status members of such hierarchies communicate with higher status members
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Upward communication is not free from disadvantages. It suffers from problems like information can be changed during transmission, unwillingness to participate, fear of inefficiency, bypassing and flattery. Sometimes top level executives discourage the upward flow of information and neglect the
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policy in many large organisations. Under whistle blowing policy, each employee is permitted to directly communicate with top management about matters requiring examination on vigilance angle. Hence it is used as a
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constructive suggestions and opinions about the work related issues of the organization. It is a time taking process and is comparatively slow.
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The concept has also been applied to educational organisations, in the context of communication from teachers to school principals.
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Roberts, K. H.; O'Reilly, C. A. (1 June 1974). "Failures in Upward
Communication in Organizations: Three Possible Culprits".
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has been a subject of study, and the term 'upward communication' has been used since at least the 1960s.
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that states a
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Read, William H. (February 1962). "Upward
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It keeps the organization updated or prone to upcoming challenges.
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personal reflection, personal essay, or argumentative essay
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