Knowledge (XXG)

:Community Facilitation - Knowledge (XXG)

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editor. Project members, for all intents and purposes, are writing an article about the issue. Many of the same guidelines that govern the writing or articles will apply to the writing of issue pages. The writing should be NPOV and well cited and verifiable. For example if there is a debate about a specific point on another page, the facilitator would write an NPOV summary of the discussion. It would be linked to the actual discussion, which is, in effect, a citation. The normal edit, revert, discuss cycle can be used to write the page, with discussions on the talk page. Some article writing guidelines can be ignored. For example, original research should be encouraged instead of forbidden. Third party citations are not needed. Direct citations are about all that can be expected since we are writing about our own community.
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members to move debates off the talk page. If a debate starts involving two individuals, it can be moved to the talk page of one of the individuals, and then removed from the issue's talk page. If the debate involves several editors, they can be asked to find a different forum for their discussion, or the entire discussion can be moved to a subpage of the issue page. When moving debates, the participants should be politely requested to return to the issue page after their debate has concluded and add a summary of the resulting consensus if the debaters think it can be of value to the larger community.
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facilitator should create a subpage to go into detail. It is important that the background information and analysis be presented in a way that does not presuppose any specific solution, or even a specific way of framing the problem. The concern should be presenting the symptoms of the problems that have arisen in the past and the efforts that have been made to address the symptoms.
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result of these discussions should be a brief statement that defines the problem in a broad, open-ended way that does not presuppose a specific solution. The statement should be at most 2 or 3 sentences. Along with the statement, the list of criteria can be evaluated, refined and weighed to help assess the concerns of the community.
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Facilitators are not empowered to make decisions, nor is it the goal of this project to define decision-making power. Rather, the goal is to help the consensus process along, to provide a long-term home for a discussion topic through many cycles of debate and revision, and to serve the entire community.
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should be encouraged. If there are several alternatives, it may be helpful to create a taxonomy of solutions. This can help people understand the choices that are possible and how one solution is similar or different from another. Creating a taxonomy often helps generate alternative solutions that
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There are many ways that selections can be made. the community should be encouraged to evaluate the positive and negative attributes of each proposed solution using the community generated criteria. The evaluation process should encourage changes that improve each proposals. Often the process will
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It is the hope of the Wikiproject to move the community towards the utilization of a creative problem-solving approach to resolving issues. The outline below is just one possible template for a process that can be used to help solve a community issue. The process can be adapted to the needs of the
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This discussion will often have several stages. To start, it would be useful to collect the ways the problem has been framed in the past. The community might then create a list of concerns. It often helps to create a list of criteria that can be used to evaluate any potential solutions. The end
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The process of writing an issue page is analogous to that of writing an article in the main namespace. The process of creating the issue page puts the emphasis on collecting and distilling useful information for the benefit of the entire community, rather than expressing the view of the individual
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Issue pages are the focus of the work of the project. Each issue page documents and summarizes the work being done by the community to understand the issue, define it, create possible solutions, reach consensus and resolve the problem. Ideally an entire issue page should be short enough so that a
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Anyone can propose a new issue by creating a new subpage page at Knowledge (XXG):Community Issues/PAGENAME . Project members and others will help to merge, prioritize, separate, and organize issues so that related issues can be seen side by side and the community can find the issues that are most
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If facilitators are perceived as being partial to a particular stance in any debate, their effectiveness in helping shape the issue page will be greatly lessened. Summaries of debates should either be written by an uninvolved party, or better yet, the collaborative effort of the debating parties.
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The issue page is a NPOV summary and resource for the entire community. It is not a forum for debate. The talk page should only be used to discuss the writing and editing of the issue page. Discussions debating the issue itself should happen elsewhere. It is the responsibility of Wikiproject
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Issue pages also function as collective memory of the community. Once an issue has been resolved, a community member can read the completed issue page to understand how the community reached the conclusion that it did. Related issues and discussions in the future can use older issue pages as a
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Eventually there will be a call for consensus. At this point it is important to emphasize that the choices are agreement, standing aside or blocking consensus. It will be up to the facilitator to make the final call if consensus has been reached. In some cases, the facilitator might want to
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It is not for facilitators to state whether a discussion has been concluded, an issue resolved or a proposal accepted or rejected. Even issues that have long ago reached consensus remain part of an ongoing discussion, as a successful lesson that can be applied elsewhere, or as an acknowledged
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To make issue pages effective they must be visible. Links to the issue page should be created wherever an issue is being discussed. Project members can leave a link to the issue page and cite the discussion on the issue page. Links to the issue pages should encourage the participants of the
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As alternatives are being created, the community should be encouraged to build on the proposed ideas to improve them further. Each possible solution will have the opportunity to evolve and improve. Other community members will be inspired to create alternatives that had not previously been
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Knowledge (XXG) has grown exponentially since its founding. Decisions that were made after discussions by small groups of dedicated editors have since become much more cumbersome as the number of people involved grows larger and larger. As the discussions grow bigger, the amount of text the
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This would be the first section on the issue page. It should have links to the previous discussions about the topic and a brief discussion of the history of the issue. This should be a few paragraphs at most. If it needs to be longer, or there is a long list of previous discussions, the
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When the process is complete the issue page should be edited for clarity and conciseness and announced to the community. It should be linked wherever appropriate: a central archive of decisions, relevant policy and guideline pages, Knowledge (XXG) signpost, etc...
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naturally coalesce on a small handful of solutions that best meet the criteria. It is up to the facilitator to decide the next step, whether it be more discussions, straw polls, iterative changes, focusing on addressing concerns, or calling for consensus.
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There should also be an evaluation of the process and the facilitation: What worked, what didn't and what issues remain unresolved? How can the process be improved? What did the facilitator(s) do well? What could the facilitator(s) have done better?
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The completed issue page will become an important document -- the collective history of the issue. Anyone wanting to understand how a community decision was made will be able to reference it. It will be very useful if and when the issue is revisited.
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with a very brief summary of the issue and its current status. Once an issue page is created it should also be announced to the community by adding links from many other locations like Knowledge (XXG) signpost, community pump, etc...
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In many Knowledge (XXG) discussions, people often discuss whether to implement solutions before having generated alternative solutions. When appropriate, it can be helpful to request a multitude of possible solutions. Collaborative
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discussion to add a summary of the resulting consensus to the issue page. Over time, the community will see the issue page as the primary destination to find out what is happening with an issue and find where it is being discussed.
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Formal consensus decision-making practices using facilitators, can improve the process. Community discussions can be facilitated by either an individual editor or a group of editors. Facilitation improves discussion by:
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While any issue can benefit from being facilitated, this project intends to focus on those issues that will most benefit from the process. The following criteria indicate which issues best fit the scope of the project:
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While this is not a selection process, it will become clear that there are some alternatives that are superior to others. It will also become clear that some alternatives have no chance of garnering community support.
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discussion generates becomes huge. The more text, the harder it becomes for community member to read through the discussion and understand the issues being discussed. This is not a problem unique to wikis.
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Issue pages are NOT the place to have discussions, but rather the place to summarize discussions so everyone understands the progress being made and the different core ideas and positions being presented.
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convene a panel of closers to make the call. There also might be cases when the decision will need to be reviewed by Jimmy Wales, the Wikimedia foundation board, legal staff, etc...
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When a large part of the community needs to discuss an important issue, facilitation in a centralized location can make the process of reaching consensus more productive.
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Once there is a decision, there should be discussion about how it will be implemented, the next steps that need to be taken, and who will undertake the implementation.
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Issue pages should also be cross linked with any Knowledge (XXG) page, article page or talk page where there is a relevant, productive discussion about the issue.
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issue. Over time, the process outlined in this guideline will evolve as the community discovers processes that work and discard processes that don't.
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This process is derived from a decades old creative problems solving technique combined with well understood, time-tested techniques used in
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community member can quickly understand what the issue is, why it is being discussed, and the progress that has been made.
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Please feel free to add yourself here, and to indicate any areas of particular interest.
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Discussions about the issue have become very large and involve many individuals.
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Outlining the process to be used to make decisions before the process begins
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Encouraging solutions that accommodate the concerns of minority opinions
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Feel free to change this tag if the parameters were changed in error.
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Knowledge (XXG):Community Facilitation/Facilitation guidelines
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Previous attempts to resolve the issue have been unsuccessful.
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Once a new issue page is created, it should be linked to
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The issue has been discussed in many different venues.
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Discussions about the issue have become contentious.
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2009 (UTC) 560:22:35, 28 July 2009 (UTC) 518:with related issue pages. 303:consensus decision making 271:Proposing new issue pages 85:Directory of WikiProjects 370:Evaluation and archiving 163:Keeping discussions fair 106:This page in a nutshell: 1116:Politics and government 993:Philosophy and religion 971:Language and literature 512:Portal:Community Issues 327:Community brainstorming 169:Documenting the process 60:for help or ask at the 1101:Business and economics 709:The Universal Traveler 286:Knowledge (XXG):Issues 280:Publicizing new issues 829:Work via WikiProjects 349:The selection process 235:Issue page guidelines 120:community-wide issues 80:Guide to WikiProjects 56:Consider looking for 1277:Defunct WikiProjects 1111:Military and warfare 904:Culture and the arts 729:Related WikiProjects 1171:Information science 1136:Science, technology 1096:History and society 1088:History and society 790:WikiProject Council 769:WikiProject Council 1251:Classroom projects 944:Crafts and hobbies 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Index

Knowledge (XXG):CF
WP:CFORK
WP:CFB

WikiProject
related projects
Teahouse
please discuss with related projects first.
Guide to WikiProjects
Directory of WikiProjects
community-wide issues
join
talk page
to-do list
Issue pages
Knowledge (XXG):Issues
consensus decision making
brainstorming
To-do list
Knowledge (XXG):Community Facilitation
edit
history
watch
refresh

Article requests
Knowledge (XXG):Community Facilitation/Facilitation guidelines
Copyedit
Expand
Knowledge (XXG):Community Issues

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