Knowledge

:Emailing users - Knowledge

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378: 354:. Your preferences can be accessed from the top-right corner of any page on Knowledge while you're logged into your account. If you are enabling the ability to send emails to other users, MediaWiki requires you to verify that the email address you provide actually belongs to you. It will do this by sending a confirmation email to the address that you provided. Simply access your email's inbox, open the confirmation message, and click on the link that is provided in the message. The link will navigate you to the Knowledge site, which will mark your email address as 'confirmed' and inform you of the successful completion of the process. The confirmation link will expire seven days from the time that it was generated and sent to you. If you don't click on the link within that time, you will need to have another one resent. See 417:, and to consult with other trusted and experienced users before doing so, in order to ensure that the act will not accidentally create a problem for themselves, or create a negative perception or result in negative consequences. This might involve consulting, or asking the sender if they will allow the email to be quoted under Knowledge's license in a post on Knowledge's discussion pages. Note that this only applies to reposting on Knowledge and its sister projects – other forms of quoting which do not involve risk of copyright breach (such as forwarding the text to an administrator for advice, or quoting words or brief phrases in a way that constitutes 43: 487:
order to facilitate private communication or to discuss private or confidential matters, it is often courteous to keep such replies made on Knowledge as brief as possible and without disclosing private details or breaching any level of privacy or confidentiality as possible, since the sender will usually expect such details or information to be communicated back to them using private channels.
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system will disclose your email address for the purposes of a reply, but no other information will be provided by the system to the recipient. (Note that emails sent this way are private – they are sent as written, as a private communication between willing parties who have agreed to send and receive
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If you have the email preference enabled, you can specify usernames which you do not want to be able to send you emails. These users will not see the "Email this user" link on your user page and will see a standard error message when using Special:EmailUser as if your entire email preference has been
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Knowledge emails are sent immediately when you click on "send". You can set your preferences so that you'll also receive a copy of every email you send; if you don't choose this option, this can still be done for individual emails. It may be useful at times to leave a brief message with a courtesy
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In some cases, you may wish to leave a note on their user talk page, for example, to inform them that their email was received, or to provide a brief response there. Since communication using email is usually performed (as opposed to starting a public discussion or correspondence on Knowledge) in
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There is no formal consensus by the community regarding the act of reposting private off-wiki correspondence onto public Knowledge locations, or the restriction or prohibition of the exercise thereof. However, it is often considered to be an unacceptable action for legal reasons. Unlike edits and
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Emails sent using Wikimedia's mail facility are private. Their contents cannot be read by administrators or anyone else, even to check for appropriateness, so only limited help is possible if the feature is being abused. It is possible for users able to access the
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by the sender, and therefore, reposting the messages or correspondence to a public Knowledge location would suggest or imply to any and all readers that the text is freely licensed for reuse and republication by its author, which is generally not the case.
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This will disclose nothing except your email address. You can do this by visiting the sender's user page (their name will appear in the header or footer of the email), then selecting "Email this user" from the "toolbox" on the left of the
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Users who feel that they are allowed to repost text from an email or other off-wiki source, or that doing so is necessary or the right to do so given a certain situation, discussion, report, or event, are advised to take
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The email facility described here is intended to support the goal of building an encyclopedia and other WMF projects. Any widespread use of this facility for other reasons is considered abuse. Please note that the
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will be provided to the recipient so that they can respond to you directly. It will appear in the "From" address of the email they receive, so that the recipient can easily respond just by clicking "reply".
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There are some important "best practices" about this facility – Knowledge is designed to work based upon public dialog, so communication between users is often better if it's in public (on users'
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Email is disabled unless you specify and verify an email address with your account. This can be done while you are setting up your account for the first time, or at any time by adding one to
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Users can send emails to other users via the built-in email facility on Knowledge and any of its sister websites. Both the sender and recipient must have provided email addresses in
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and so on); this would not be possible to claim if the posts are on the website itself. Also, unlike messages on the website, messages via email are not subject to Knowledge's
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post the email itself on the wiki without permission (although you can describe briefly in summary what it contains or shows). This is partly due to
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for advice and assistance (by email or any other way, if they wish, in order to keep it private). In more serious cases they should email the
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with other Knowledge accounts using the Knowledge interface. To send an email to another Knowledge account, simply visit your correspondent's
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software has an opt-in option to send email between users. You do not have to reply to such emails and can disable the feature if desired.
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concerns, given that Knowledge pages can be re-used by anyone. For information on posting emails on Knowledge in general, see
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Once you have confirmed an email address to your Knowledge account, you may enable or disable the email ability by visiting "
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encourage such open disclosure. Emailing users through Knowledge is a privacy feature that protects your email address from
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an account, although usually this is only done if the blocked user has abused or is likely to abuse the email facility.
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This will disclose whatever information your emails usually contain, including your email address. It may contain your
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You may need to refer to them again. At a minimum, consider saving the email header and text for future reference.
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Posting real names or email addresses not previously and voluntarily disclosed on Knowledge can be considered
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tool to confirm if and when a user sent any emails, but not the content of the emails. In the event of
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posts to Knowledge's web pages, emails that are sent through the email facility are not automatically
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permissions level from emailing you by un-ticking the "Allow emails from brand-new users" option.
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Users who have openly disclosed their email addresses can be emailed directly. However, Knowledge
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Emails triggered by watchlist and notifications are not affected by this preference.
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If you receive an objectionable email through this system, you should contact an
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By replying to their message on Knowledge (usually done by visiting the editor's
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that you've emailed them, as some users may not check their inbox regularly.
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A link to the email feature can be created in text or a signature by typing
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If you receive an email via this feature, it is important to know that
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Users have the right to disable the email facility on their account
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you are not obligated in any way to reply or respond to the message
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If you have received an abusive or objectionable email, please see
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Screenshot of preference to prohibit emails from specified users
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transmitting chain mail, junk mail, or spam to other users
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license and therefore are copyright by their sender, and
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If you've added and confirmed an email address in your
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of the sender, and using the "Email this user" feature
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General information about the Wikimedia email facility
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below for how to avoid this if needed, when you reply)
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with other registered users privately ("off-wiki").
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Retain objectionable emails in case they are needed
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Index

Knowledge:ENABLEEMAIL
Help:Reset password
Help:Email notification
Abuse
policy on dealing with harassment
information page
encyclopedic article
Knowledge's policies or guidelines
consensus
vetting
Shortcut
WP:EMAIL
MediaWiki
Image of Knowledge user page with "Email this user" link highlighted under "toolbox" heading.
User or User talk page
Special:EmailUser
MediaWiki
emails
their preferences
Privacy issues
CheckUser
abuse, threats, or harassment
administrator
Volunteer Response Team
blocking
talk pages
talk and project pages
canvassing
harassment
free

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