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Online tutoring

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749:(ITS), meta-analyses have generally found them to have statistically significant effects over no tutoring at all, though one study found them equal to regular classes, while another found them less effective than human tutoring (though whether or not this applies to both online and in-person or just one of them is not confirmed in the article). A separate study found contradicting information, finding that the effect size of human tutoring and an ITS were 0.79 and 0.76, respectively. 376:(educator and psychologist) in 1984 in Two sigmas problem. The effect described by Bloom appears to carry over into online tutoring, although there is limited research to support this conclusion. In a rare study comparing the performance of students with access to online tutoring with that of students who did not have access to online tutoring remarked on the apparent tendency of the availability of online tutoring appeared to encourage students to stay in a course. 733:
peers, regardless of demographic. Research performed Linda Price and her team found that students were less inclined to participate in the course. Another paper by J.J. Arias and their team also found that students in face-to-face courses experienced "statistically significantly higher exam scores and statistically significantly greater improvement on
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get used to this. However, face-to-face meetings are not actually essential, since, with training, online tutors can exploit features of the online environment to communicate in new ways, such as by sketching on whiteboards or using a shared online calculator. The learner may be invited to reflect on the discussion or consult specific resources.
147:. Online tutoring may be offered either via a link in an LMS, or directly through the tutoring service's platform, where a subscriber may be required to pay for tutoring time before the delivery of service. Many educational institutions and major textbook publishers sponsor a certain amount of tutoring without a direct charge to the learner. 103:. Definitions associated with online tutoring vary widely, reflecting the ongoing evolution of the technology, the refinement and variation in online learning methodology, and the interactions of the organizations that deliver online tutoring services with the institutions, individuals, and learners that employ the services. This 680:
The learner, too, may more consciously prepare a message in advance, and may choose to log in to "meet" with the tutor according to his or her own schedule. Both synchronous (live) and asynchronous online tutoring typically preserve an online record of tutor remarks or a tutoring session. The learner
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Staff who are inexperienced online will inevitably try to transfer into online tutoring what has worked for them in the past or what they believe is the only valid method for their discipline. Further, the values embedded in many commonly used VLEs contribute to counterproductive behaviors for online
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Research in a similar area, online education, has found that generally speaking, students perform better through in-person education than in online education. An article from Chabot College claims that students in face-to-face classes in 2019 were roughly 3% more likely to succeed than their online
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and the ability to discern learning objectives, and must guide students successfully towards the attainment of those objectives. This form of tutoring may vary from primary instruction to assistance with assigned coursework. It also presupposes a self-motivated and independent learner. The learning
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Most commonly, however, individual learners or their parents either purchase tutoring time with a private vendor of online tutoring service. Such time may also be made available through the purchase of a book, access to a library, a textbook publisher, or enrollment in a particular school or school
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cues, often considered essential to the tutoring process, are not present. For example, in a text transferred back and forth online (asynchronous paper review), facial expressions, body movements and eye contact are not present. Both the tutor and the learner may need experience with the medium to
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Two necessary assumptions about online tutors is that they possess academic qualification sufficient to educate and that they have specific training to meet the challenges of online communication. Online tutors also need to be aware of the stages learners usually employ in the online environment;
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Worksheets, online bulletin boards, and threaded discussions are examples of tools for e-tivities. An e-tivity may be an effective learning tool if it has an illustrative title, a stimulus or challenge, involves invitations to learners to post messages, is carefully timed, has postings to which
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In both online and face-to-face tutoring, similarities lie in the areas of group dynamics, need for roles within the group and design to encourage in-group interaction. Differences include the need for more facilitation to help structure discussions, with group roles emerging more slowly in the
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crisis of 2020 and the ensuing lock downs in many countries have led to increased online tutoring by both established online tutoring agencies as well as traditional schools adapting to the new environment. This has led to challenges on the technological site, but also for teachers not used to
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Strategic tutors do more prior planning, including determining the number of learners per group and membership. Smaller groups are more likely to cultivate trust, whereas a larger group provides for greater heterogeneity and promotes interaction and task achievement. Six is reported to be the
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Tactical tutors are expected to display sensitivity to group interactions and progress, or the lack thereof, and to respond within an online interaction at critical moments in which their mastery of the subject and ability to explain it is requested by the learner or in which the learner makes
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Effects of tutoring can also depend on a student's accessibility to wifi, their ability to adapt to an online space, and their preference for self-study vs. assisted study. Research found that students may perceive online tutoring as difficult with respect to these factors, such as "technical
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A 2005 study found that when it came to computer science studies, students who had online tutors performed about 30% better on an exam, where students who worked from a printed workbook performed about 20% better. A study in a similar field, online coaching, found a fairly large
448:. Offerings vary from sites loosely associated with campuses, to sites directly contracted by and operating in concert with educational institutions, textbook publishers, or libraries. Access to the publisher or campus-provided online tutoring may be limited to just a few hours. 854:
For those who do have access to the right technology, there is evidence that learning online can be more effective in a number of ways. Some research shows that on average, students retain 25–60% more material when learning online compared to only 8–10% in a classroom.
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to evaluate students. Once evaluated, the students are clustered into groups with like capabilities. Once grouped, the students can participate in online tutoring with students with similar capabilities allowing a group setting and participation. The
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Ayers, E., Nugent, R., and Dean, N. (2008) Skill set profile clustering based on student capability vectors computed from online tutoring data. In: EDM2008: 1st International Conference on Educational Data Mining, 20–21 June 2008, Montreal,
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being two critical benefits. Social networks can be used to connect tutors and students, and can allow students to help each other on a peer-to-peer basis. User-generated content can be created by and used by both tutors and students.
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As students become more experienced at working together online, some of the online facilitation roles can be delegated to the students. However, the students will need advice and training in order to become successful collaborators.
835:, and others. All automated tutoring involves an application of some form of artificial intelligence to emulate human tutoring, generate appropriate responses, and guide students interaction from one level of learning to the next. 405:
There is a spectrum of intervention in online discussions from occasional guidance (assignment assistance) to full-scale design and support of learning groups and tasks (instruction). The first of these is known as
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In general, academic online tutors are available through various virtual learning environments to help learners answer questions on specific subject matter, to help in the writing of essays, and to assist with
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Hock, M.F., Deshler, D.D., and Shumaker, J.B. (1999), "Tutoring programs for academically underprepared college students: a review of the literature", . Journal of College Reading and Learning. 29(2), 101-122.
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program, whether or not the campus or student courses are conducted online. In distance learning, tutors may be recruited specifically for the role of teaching and supporting students through online tutoring.
361:, knowledge construction, collaborative or group-based learning, online discussion, transformative learning and communities of learning, as opposed to delivering online content via a transmission medium; and 737:
instructor questions", which is also supported by Price's research. The same research also found "no statistical difference post-test overall nor in the improvement of post-test standardized questions".
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Online tutoring environments are moving beyond those offered by synchronous and asynchronous discussion technology, as often offered by VLEs. New opportunities for online tutoring are offered by
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Salmon, G. and Lawless, N. (2006) Management Education for the Twenty-first Century in The Handbook of Blended Learning, Bonk. C. J. and Graham, C. R. (eds) Pfeiffer, John Wiley & Sons Inc.
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may provide access to newly developed topics that can spur debate. Some online tutoring sites incorporated such tools into their interfaces even before Web 2.0 phenomena were widely discussed.
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Online tutoring is one area for the application of various theories and implementations of tutoring provided to students by a computer. Companies involved in automated online tutoring include
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problems, communication barrier, lack of tutee information, and short tutoring duration". There has also been research that found online education performed similarly to in-person education.
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online tutoring involves a shared interface, such that both the tutor and the learner (or a group of learners) are online at the same time. This may or may not require the implementation of
203:, connects peers, such as recent or fellow students within a course or subject, tutoring each other, and this may also be conducted as online tutoring over an online conferencing interface. 838:
The comparison of human and machine tutoring is an active area of study. For instance, it is unclear as of this time whether Cognitive Tutor is effective at improving student performance.
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From the very beginning of online tutoring, controversy surrounded several concerns voiced by educators and parents. Researchers recognized that online tutoring required three components:
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There are a number of private firms that provide online tutoring. A third-party online tutoring service offering asynchronous one-on-one tutoring was available as early as 1996.
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Scandura, J. M. (2012). The role of automation in instruction: Recent advances in authorIT and TutorIT solve fundamental problems in developing intelligent tutoring systems.
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online tutoring is tutoring offered in a format in which the learner submits a question and the tutor responds at a later time. This is appropriate to detailed review of
494:, is one aspect of strategic tutoring. E-tivities promote peer group learning and result in less online tutoring time. E-tivities have the following characteristics: 1123:
Kersaint, Gladis; Dogbey, James, Barber, Jeff, and Kephart, David (2011). The effect of Access to an Online Tutorial Service on College Algebra Student Outcomes.
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and learning setting. Learning centers at post-secondary school campuses may incorporate either e-moderating or one-to-one online tutoring, or both, creating a
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Collison, G., Elbaum, B., Haavind, S. & Tinker, R. (2000). Facilitating online learning: Effective strategies for moderators. Atwood Publishing, Madison.
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Palloff, R. M. & Pratt, K. (2007). (2nd edition). Building online communities: Effective strategies for the virtual classroom. John Wiley and Sons.
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smallest size for good online work, and fifteen is the maximum for full participation. For strategic online tutoring, full participation depends upon
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How reliable is the interface? Will it accommodate the discussion of the tutored material at a comparable level to a traditional classroom setting?
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Bender, T. (2003). Discussion-based online teaching to enhance student learning: Theory, practice and assessment. Stylus: Sterling, Virginia.
985: 960: 933: 908: 1423:"What are tutors' perceptions of an online tutoring project—Digital Learning Companion—During the COVID-19 pandemic? A case study in Taiwan" 525:(help) that is appropriate for learners at each stage. Salmon (2004) suggests five stages for learning and scaffolding appropriate to each: 1832: 1967:
Kozar, O (2012) The use of synchronous online tools in private English language teaching in Russia, Distance Education, 33(3), p 415-420
1271: 1926: 297:, tutoring is considered to be adult-to-adult guidance within a specific course or subject for the clear purpose of advancing learning 283:
How does a parent or teacher know that the online tutor is qualified to give help, as opposed to simply giving answers to the learner?
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Garrison, D. R and Anderston, T. (2003) E-learning in the 21st Century: framework for research and practice, London: Routledge Falmer
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Jacques, D., and Salmon, G (2007) Learning in Groups: A Handbook for on and off line environments, Routledge, London and New York.
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they are based on one key topic or question to make online e-moderating easy and to provide motivation, engagement and purpose.
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An institution, website or individual can offer online tutoring through an internal or external tutoring website or through a
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Hewitt, B. L. (2010). The online writing conference: a guide for teachers and tutors. Boynton/Cook Heinemann, Portsmouth, NJ.
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Online tutoring is practiced using many different approaches for distinct sets of users. The distinctions are in content and
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Mama, R. (2001) Preparing social work students to work in culturally diverse settings, Social Work Education 20 (3): 373-82
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Mezirow, J. (2000). Learning as transformation: Critical perspectives on a theory in progress. San Francisco: Jossey-Bass.
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provide the advantage of the human voice, ease of use and mobile access to instruction (Salmon and Edisiringha 2008), and
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Tran, Khanh Nguyen Phuong; Weng, Cathy; Tran-Nguyen, Phuong Lan; Astatke, Melese; Tran, Nguyen-Phuong-Dung (2023-03-08).
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aspect of tutoring outweighs the teaching aspect. E-moderating usually refers to group online or web-based learning that
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and learners participate from separate physical locations. Aside from space, participants can also be separated by time.
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Use scaffolding (supporting ideas) that facilitates collaborative learning in preference to providing direct instruction
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the perceived indifference of an online tutor to a learner's developmental issues that reach beyond a single session;
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Wenger, E. (1998). Communities of practice: Learning, meaning, and identity. Cambridge University Press. Cambridge.
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Online tutors may use Web 2.0 applications to render their online tutoring more flexible and current. For example,
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Salmon, G. (2004). (2nd edition). E-moderating: The key to teaching and learning online. London: Routledge Falmer.
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Anderson, J. R., Corbett, A. T., Koedinger, K. R., & Pelletier, R. (1995). Cognitive tutor: Lesson learned.
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Assuming the online tutor is qualified as an instructor, how does online tutoring relate to course instruction?
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Universities in the Networked Society: Cultural Diversity and Digital Competences in Learning Communities
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Roschelle, Jeremy; Cheng, Britte Haugan; Hodkowski, Nicola; Neisler, Julie; Haldar, Lina (2020-04-29).
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Focus efforts on tutoring and moderating processes and methods and away from details of the technology
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Refocusing discussion, particularly where there are many contributions that stray from a central point
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Chisadza, Carolyn; Clance, Matthew; Mthembu, Thulani; Nicholls, Nicky; Yitbarek, Eleni (April 2021).
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Gain facility with the medium of online communication and with the specific user interface to be used
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manifest errors. They are more likely than strategic tutors to be employed in one-on-one interfaces.
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support group learning within the technology without the need for face-to-face meetings or pictures;
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Salmon, G. and Edirisingha, P. (2008) Podcasting for Learning in Universities, OUP/SHRE Buckingham.
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doubts as to the academic qualifications of the online tutor, even if certified by a corporation.
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Supporting Online Students: A Practical Guide to Planning, Implementing, and Evaluating Services
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tutoring can provide help at the moment the learner becomes conscious of a problem and logs in.
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Other major concerns of parents or teachers in making use of online tutoring services include:
1784: 1745: 1688: 1649: 1585: 1538: 1499: 1460: 1442: 1403: 1385: 1312: 1253: 1212: 1191:"Results from the evaluation of the effectiveness of an online tutor on expression evaluation" 1104: 981: 956: 929: 904: 770: 322: 272: 175: 1628:"Learning and Satisfaction in Webinar, Online, and Face-to-Face Instruction: A Meta-Analysis" 658:
Provide authentic situations for tutors to practice weaving, summarizing, and giving feedback
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tutoring allows a tutor to convey insight into strengths and weaknesses of a learner's work.
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can be expensive and slow, yielding to the cost-effectiveness and speed of online resources).
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they can optimise student engagement if they are authentic and relevant learning activities;
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Salmon, G. (2002). E-tivities. The key to active online learning. London: Routledge Falmer.
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Benson, P. (2001). Teaching and researching autonomy in language learning. London: Longman.
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Learning Management Systems and Instructional Design: Best Practices in Online Education
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Kraft, Matthew A.; List, John A.; Livingston, Jeffrey A.; Sadoff, Sally (2022-05-01).
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Schon, D.A. (1987). Educating the reflective practitioner. San Francisco: Jossey-Bass.
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teaching online and parents not used to working from home with their children around.
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Model the online communication behavior expected of learner participants and students
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is also a way of adding extra value and service to traditional educational services (
199: 171: 132: 1796: 1324: 1597: 1480:"Online Tutoring by College Volunteers: Experimental Evidence from a Pilot Program" 924:
Smyrnova-Trybulska, Eugenia; Kommers, Piet; Morze, Nataliia; Malach, Josef (2019).
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Highlighting contributions that link with others in ways the group has not noticed
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The key features for staff development are online and face-to-face in character:
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add knowledge and correct misconceptions in a timely manner where necessary; and
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The references used may be made clearer with a different or consistent style of
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Web 2.0 encompasses the use of the web in increasingly interactive ways, with
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Inheriting the role of the tutor, the online tutor must have excellent online
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difficulties that might arise between remote tutors and a local learner; and
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unlike traditional face-to-face tutoring, online tutoring requires a usable
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of 0.77 for online coaching, with its cognitive effects being the largest.
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others can add, and summaries, critiques or feedback from the e-moderator.
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Collecting snippets up from different messages and/or present in a new way
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are then run again to track the changes in capability and track learning.
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Fang, Ying; Ren, Zhihong; Hu, Xiangen; Graesser, Arthur C. (2019-11-26).
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Focus on peer dialogue around models that are applicable in many settings
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they can take any form of structured participative group work online; and
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Use fellow tutors as a resource when online development hits an obstacle
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Redirecting questions to stimulate critical thinking and deeper learning
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focuses on achieving goals of independent learning, learner autonomy,
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to maintain both the hardware and the software sides of the operation.
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online, then receiving instruction from a single tutor, also known as
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Price, Linda; Richardson, John T. E.; Jelfs, Anne (February 2007).
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The main advantage of private one-to-one tutoring was described by
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and peer learning to enrich learning within the online environment;
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Evaluation of an Online Tutoring Program in Elementary Mathematics
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Tutoring may take the form of a group of learners simultaneously
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coordinates and organizes the implementation of the service; and
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U.S. Department of Education, Institute of Education Sciences
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Arias, J. J.; Swinton, John; Anderson, Kay (September 2018).
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Acknowledging the variety of ideas expressed in contributions
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The key competencies needed by tutors are the abilities to:
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e-Journal of Business Education and Scholarship of Teaching
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Redding, L (2009) "On-line tutoring?" Home Tutoring Online
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Reviewing team performance and reflecting on contributions
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Online tutors can take a similar approach using podcasts.
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The prior design of online activities, sometimes known as
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in an area of study. Generally, a tutor is an academic, a
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National Association for Developmental Education Digest
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Advice and training for self-led teams should include:
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Ebner, Christian; Gegenfurtner, Andreas (2019-09-03).
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Steenbergen-Hu, Saiying; Cooper, Harris (May 2014).
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Differences between online and face-to-face tutoring
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Dealing with characteristics of online environments
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These functions of moderation are based on 107:-based service is a form of micropublishing. 8: 1175: 1173: 1145: 1143: 610:Reinforcing important contributions or ideas 1427:Universal Access in the Information Society 703:Allocating roles, task and responsibilities 681:can use this record for future reference. 1739: 1643: 1454: 1397: 1247: 1206: 797:Research is just beginning on the use of 65:Learn how and when to remove this message 16:Teaching via a remote computer connection 1230:Kim, Yucheon; Lee, Songyi (2023-06-18). 569:perceive and interpret online behaviors; 1523:Arts and Humanities in Higher Education 1517:Richardson, John T.E. (February 2009). 891: 1992:"Parents outsource to tutors in India" 1901:Morales, Neil Jerome (24 March 2020). 1286: 1284: 1109:: CS1 maint: archived copy as title ( 1102: 1040:Turrentine, P.; MacDonald, L. (2006). 119:(LMS). Online environments applied in 1336: 1334: 980:. Idea Group Inc (IGI). p. 179. 7: 1858:The journal of the learning sciences 809:as Second Life tutors and learners. 521:these stages determine the kinds of 706:Communicating openly and frequently 379:Research is being completed using 14: 1890:. What Works Clearinghouse. 2013. 1720:Journal of Educational Psychology 621:classify participants' knowledge; 482:to guarantee full participation. 197:Another form of tutoring, called 566:provide scaffolding (see above); 439:Private online tutoring services 123:could also involve the use of a 23: 1189:Kumar, Amruth N. (2005-02-23). 928:. Cham: Springer. p. 172. 799:multi-user virtual environments 793:Multi-user virtual environments 607:Providing fresh starting points 343:is based on constructivist and 253:online tutors adopt a specific 231:and/or the learner to download 1763:VanLEHN, Kurt (October 2011). 1570:Review of Educational Research 627:close discussions and move on. 1: 1685:10.1080/01443410.2018.1495829 949:Crawley, Anita (2012-01-31). 1990:Philips, S. (October 2005). 1781:10.1080/00461520.2011.611369 747:intelligent tutoring systems 125:virtual learning environment 1297:Studies in Higher Education 899:Sanford, Daniel R. (2020). 819:intelligent tutoring system 595:Summarize, which includes: 117:learning management systems 2038: 1484:AEA Papers and Proceedings 1439:10.1007/s10209-023-00976-1 1370:African Development Review 816: 720:Effects of online tutoring 1309:10.1080/03075070601004366 955:. John Wiley & Sons. 827:, with its module called 697:Establishing ground rules 486:Design for group learning 469:Strategic online tutoring 412:strategic online tutoring 207:system. This is known as 190:or social-constructivist 174:or group-based learning, 162:. This is often known as 1769:Educational Psychologist 1645:10.3389/feduc.2019.00092 1582:10.3102/0034654315581420 1535:10.1177/1474022208098303 551:Training and development 546:Critical success factors 418:Tactical online tutoring 408:tactical online tutoring 350:focuses on using online 1382:10.1111/1467-8268.12520 1208:10.1145/1047124.1047422 572:weave, which includes: 184:communities of practice 180:transformative learning 111:Concept and definitions 1673:Educational Psychology 1632:Frontiers in Education 1496:10.1257/pandp.20221038 1376:(Suppl 1): S114–S125. 775:user-generated content 538:Knowledge construction 459:cultural communication 239:communication, and/or 229:browser-based software 192:principles of learning 168:knowledge construction 829:The Problem Generator 529:Access and motivation 478:and efficient use of 345:social-constructivist 1931:World Economic Forum 976:Kats, Yefim (2013). 870:Live online tutoring 753:Current developments 613:Providing an archive 535:Information exchange 532:Online socialization 336:communication skills 233:proprietary software 160:live online tutoring 1195:ACM SIGCSE Bulletin 476:robust connectivity 386:capability matrices 381:capability matrices 319:vocational teaching 241:video communication 1277:. October 5, 2023. 1249:10.3390/su15129727 865:Distance education 805:) and the role of 410:and the second as 80:is the process of 1679:(10): 1278–1292. 1127:, v.19 n1 p25-44. 987:978-1-4666-3931-7 962:978-1-118-19284-9 935:978-3-030-05025-2 910:978-1-5381-3551-8 771:social networking 712:Meeting deadlines 604:Signaling closure 323:distance learning 273:technical support 176:online discussion 127:platform such as 75: 74: 67: 2029: 2003: 2001: 1999: 1943: 1942: 1940: 1938: 1923: 1917: 1916: 1914: 1913: 1898: 1892: 1891: 1880: 1874: 1867: 1861: 1854: 1848: 1847: 1845: 1844: 1829: 1823: 1822: 1820: 1818: 1807: 1801: 1800: 1760: 1754: 1753: 1743: 1732:10.1037/a0034752 1711: 1705: 1704: 1664: 1658: 1657: 1647: 1623: 1617: 1616: 1608: 1602: 1601: 1561: 1555: 1554: 1514: 1508: 1507: 1475: 1469: 1468: 1458: 1433:(3): 1409–1425. 1418: 1412: 1411: 1401: 1361: 1355: 1354: 1338: 1329: 1328: 1288: 1279: 1278: 1276: 1268: 1262: 1261: 1251: 1227: 1221: 1220: 1210: 1186: 1180: 1177: 1168: 1165: 1159: 1156: 1150: 1147: 1138: 1134: 1128: 1121: 1115: 1114: 1108: 1100: 1098: 1097: 1091: 1085:. 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teachers
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Internet
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Moodle
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WebCT
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knowledge construction
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